We wanted to build a web application, so we started exploring whether we should do it on-premise or on cloud. We already had an Azure subscription and then we decided to do it on Azure. I like the solution because if you want to do something, even if it is a simple proof of concept, you can use a daily subscription. You can do it within minutes and it makes things move a lot faster compared to traditional data center models.
Architect at a energy/utilities company with 5,001-10,000 employees
It saves us time and money and installation is really easy
Pros and Cons
- "The program is stable and we've had no technical issues so far."
- "If you want to create something, you can create it all on Azure, simple and quick."
- "I would like to see faster adoption and templates that we can use."
- "I would like to see faster adoption and maybe they can give you some templates, so that we can deploy something and then modify the template."
What is our primary use case?
How has it helped my organization?
With this solution, it takes less time to deploy something. So in terms of timelines and user satisfaction, the users are happy.
What is most valuable?
I like that you can see everything once you log on to the portals. You can see everything including the pricing of the solution. You know how much it's going to cost your client, how much it is going to cost you monthly or daily and you can even control the usage so that you pay even less. So you have better control over things.
What needs improvement?
I would like to see faster adoption and maybe they can give you some templates, so that we can deploy something and then modify the template. For instance, having templates for creating a website will make things faster and easier.
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Microsoft Azure App Service
March 2026
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For how long have I used the solution?
I have been using the solution for three months now.
What do I think about the stability of the solution?
The program is stable and we've had no technical issues so far.
What do I think about the scalability of the solution?
The program is very scalable and we plan to scale to 600 or 700 users.
Which solution did I use previously and why did I switch?
We've tried many other options but the problem is we are using a product from a vendor and ideally, this functionality should be made available in that product. But we're using Azure App Service and then give users a temporary solution because we don't want to change the product that they are using because their mobile devices are very old. It's going to be a waste of money when they will any replace it in a year's time. It is more expensive to upgrade that product than developing something cheap on Azure App Service.
How was the initial setup?
The initial setup is very straightforward. Deployment is fast if you just want to create a roadmap and the database, but that is if you know what you're doing. If the deployment is too complex, you might want to use an expert to help you. I'm not familiar with the technology and I haven't done web development myself. But I just followed some articles and then did everything myself. So it's not difficult at all. You can also go to Azure's web portal and follow their instructions.
What's my experience with pricing, setup cost, and licensing?
Azure doesn't cost as much as other services. If you want to create something, you can create it all on Azure, simple and quick. If you have to do it on-premise, you have to follow some steps. And you have to pay for providing virtual machines and buy licenses for all the products you are going to use, like Windows or SQL. But on Azure, you can use a trial account so that you can see how it works, or you can use your day subscription, which is a lot cheaper.
Which other solutions did I evaluate?
We didn't try many other options because we already had an Azure subscription. So it was a very easy decision to make and we didn't explore other options. Our version is a little bit outdated, so we plan on upgrading soon. The next version has all the functionality we are looking for. Our main concern is speed, and that is one of the features we like about Azure.
What other advice do I have?
My advice to others would be to occupy the use cases from businesses to see if this works for you. It is really easy. I give this solution a nine out of ten. In the future, I would like to have a template for development, though.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Architect at a tech services company with 11-50 employees
An easy to use solution with good infrastructure
Pros and Cons
- "It's very easy to use. That's one of the advantages for the business, that you don't need to struggle to configure your website and your app service. Microsoft made sure to make it stable and very easy to configure."
- "Azure App Service is too easy to setup and appropriate for developers with no knowledge in infrastructure."
- "Sometimes we face problems, but those are technical problems in Microsoft, bugs or something doesn't work as expected, but that's normal."
- "It is not unsual that we run into problems related to the deployment and post-installation."
What is most valuable?
Azure App Service is a fully managed Platform as a Service (PaaS) that integrates bunch of services into a single service. One of its valuable service is Azure Web Apps that helps to develop and deploy enterprise-ready web applications. Microsoft Azure will take care of application deployment and management, while the developer only needs to concentrate on app development.
What needs improvement?
It is not unsual that we run into problems related to the deployment and post-installation. But Azure team is aware of these issues and continuously keeps improving the Azure stack.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
Microsoft provides a lot of scalability in all their services. Microsoft provides services and infrastructure, but for full scalability, the maker should take into consideration the scalability of the app home. The full scalability Microsoft provides is a way to scale up and scale up in your environment. But it doesn't take responsibility to make your web application scalable or not. It helps you to scale up, but it doesn't take care of your application's scalability.
How are customer service and technical support?
Technical support from Microsoft is very good at all levels.
How was the initial setup?
The initial setup is not too simple but not too complex. The interface makes it easy to use if you have known it for a while. For me, it's easy because I've already gotten used to it. But it could be, complex if you haven't.
The initial setup level of difficulty is dependent on what you want exactly. To set up a website on the app service, for example, is very easy for a simple website because all you need is to develop your website, build it with the Visual Studio, and configure. Once you want to deploy to app service, once you finish, it's only one button you click and everything will be deployed. It's very easy.
Deployment depends on how big your website is, so I cannot say exactly how long it will take in every case, but it is quite fast. It depends what are you sending, how many megabytes you're sending to the app service, but the app service is very fast. If you have a small website, just a few megabytes, 2, 3, 4, megabytes, you will see that it is very fast, but if you have a website with a lot of updates that takes probably five minutes, or ten minutes. That's because you need to push data to push the files to app service. The thing that I can tell you about the in-app service is that because the in-app service normally uses clocks, that means you have a development environment, staging and production environment, the customer can push more into the development environment or staging and then swap. And to swap is quite fast as well. That's the only bottleneck that is possible but Microsoft guarantees no downtime.
Most of the time we configure the ICG configuration and we put the effort in at the beginning to set up the pipeline and want to set it up so that it works automatically, so if you want to start a push code or anything will be deployed automatically. That way, fewer people are required down the road.
What's my experience with pricing, setup cost, and licensing?
The benefits and costs of the Azure App Service plan varies between different tiers of web apps. It is free if you choose the Free and Shared plans app service. These plans are good only for development and testing purposes. So, before you start setting up your app service plans with multiple apps, make sure you are aware of how your chosen plan implements this.
What other advice do I have?
Azure App Service is too easy to setup and appropriate for developers with no knowledge in infrastructure.
I would rate this solution an eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: March 2026
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