Try our new research platform with insights from 80,000+ expert users
Abdul Ghani Shahzaib - PeerSpot reviewer
Principal Consultant at a computer software company with 1,001-5,000 employees
Real User
Top 10
Reliable, works well within the Microsoft environment, and capable of expansion
Pros and Cons
  • "The solution can scale."
  • "The solution is somewhat expensive."

What is our primary use case?

We are a reseller of Microsoft services and deliver this product to our customers. 

It is for hosting web and mobile applications and data. When we are integrating different applications, we need to connect them with Microsoft Azure services for integration.

What is most valuable?

We like that it's a close environment where we can do a lot of things. It integrates well across Microsoft products. 

It's stable. Microsoft recently announced it will be adding a local cloud into the UAE.

The solution can scale.

What needs improvement?

They need to be more transparent in terms of the scalability of the product. It's not clear how many users can use it in tandem. The non-functional information about the platform should also be readily available. 

Unlike AWS, which has many offerings, Microsoft's choices are more limited. AWS also has manuals and videos in order to clarify how things work. Microsoft needs more of that. 

Jordan and Saudi Arabia do not yet have local in-country clouds. 

The solution is somewhat expensive. They have a lot of competition from open-source rivals and need to make their offering more competitive somehow. 

For how long have I used the solution?

My background is in Microsoft technology, and I have been working with Microsft for five years and with this particular solution for almost three years. 

Buyer's Guide
Microsoft Azure App Service
August 2025
Learn what your peers think about Microsoft Azure App Service. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,164 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's extremely stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

We haven't had any issues with scaling just yet. I haven't hit any limitations. We work with both SMEs and enterprises, and it has met the needs of both. 

How are customer service and support?

I handle pre-sales of software and therefore do not deal with technical support. 

How was the initial setup?

It is moderately easy to deploy. A company would require some technical help or know-how. There's maybe 50% complexity in general. Half is hard, half is easy. 

What about the implementation team?

Our support team is able to assist clients in setting up the solution. 

What's my experience with pricing, setup cost, and licensing?

The price is relatively high compared to other platforms. I can't speak to the exact pricing, however. 

There may be some ancillary services that may cost more. They don't have a comprehensive plan, yet they charge for everything. 

What other advice do I have?

We're a partner.

I'd rate the solution eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2015202 - PeerSpot reviewer
Specialist Advisor (Data Custodian) at a energy/utilities company with 1,001-5,000 employees
Real User
Highly customizable and reliable
Pros and Cons
  • "The most valuable feature of Microsoft Azure App Service is customization. It provides the building block from its modularity. You can add what you need with the appropriate code."
  • "Microsoft Azure App Service could improve by having better integration and connectivity with other platforms. The solution has good integration with other large companies' solutions but there are smaller service platforms companies where there could be integrated better."

What is our primary use case?

We are using Microsoft Azure App Service in the government sector.

What is most valuable?

The most valuable feature of Microsoft Azure App Service is customization. It provides the building block from its modularity. You can add what you need with the appropriate code.

What needs improvement?

Microsoft Azure App Service could improve by having better integration and connectivity with other platforms. The solution has good integration with other large companies' solutions but there are smaller service platforms companies where there could be integrated better.

For how long have I used the solution?

I have been using Microsoft Azure App Service for approximately seven years.

What do I think about the stability of the solution?

The Microsoft Azure App Service platform is stable. We have a business continuity plan and we need our services to be always on.

I rate the stability of Microsoft Azure App Service a nine out of ten.

What do I think about the scalability of the solution?

Microsoft Azure App Service is scalable.

I rate the scalability of Microsoft Azure App Service a nine out of ten.

How was the initial setup?

The initial setup of Microsoft Azure App Service was easy. There was a logical path in how to do it. I have a development environment because I'm using Dynamics 365.

I rate the initial setup of Microsoft Azure App Service a five out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing model of Microsoft Azure App Service could be made more clear. There is a scale and range and it can be complicated and convoluted. Some simplification is needed.

I rate the price of Microsoft Azure App Service a seven out of ten.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Azure App Service an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure App Service
August 2025
Learn what your peers think about Microsoft Azure App Service. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,164 professionals have used our research since 2012.
reviewer2220774 - PeerSpot reviewer
Integration Engineer at a financial services firm with 201-500 employees
Real User
An easy-to-setup solution that helps to jump to cloud services easily
Pros and Cons
  • "One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly."
  • "If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription."

What is most valuable?

One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly. 

What needs improvement?

If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription.  

For how long have I used the solution?

I have been working with the product for more than two years. 

What do I think about the stability of the solution?

The product is quite stable. 

What do I think about the scalability of the solution?

The solution is scalable both vertical and horizontal. You should be specific about the Linux or Windows environment. 

How are customer service and support?

The tool's support is good. Sometimes, you need to make sure of the people who are supporting you. Microsoft support can get delayed easily. You need to be in regular contact with the account managers of your account on the Microsoft side so that you can escalate things. Typically, we don't use support and use it only for production issues which require urgency. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The tool's setup is easy since there is a lot of free documentation from Microsoft available. You need to be part of the training as well. The tool's deployment is super quick and gets completed in five minutes. 

What was our ROI?

The solution is worth its money. 

What's my experience with pricing, setup cost, and licensing?

I would rate the product's pricing a five out of ten and is subscription based. 

What other advice do I have?

I would rate the product an eight out of ten. I would advise people to go with the trial version since you can use most of the functionality in the trial version. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Enterprise Architect at Prinzhorn IT
Real User
A scalable, highly stable solution with easy deployment and competitive pricing
Pros and Cons
  • "The most valuable features of this solution are the easy deployment, the scalability, and the Azure maintenance."
  • "There is always room for improvement price-wise."

What is our primary use case?

We use this solution for small rep services. We are using it currently for three or four small use cases and it is a perfect fit for all of them, which is why we chose it. 

What is most valuable?

The most valuable features of this solution are the easy deployment, the scalability, and the Azure maintenance.

What needs improvement?

There is always room for improvement price-wise.

For how long have I used the solution?

We have been using this solution for about three or four years.

What do I think about the stability of the solution?

I have found this solution to be highly stable. 

What do I think about the scalability of the solution?

The scalability of the solution is awesome. 

How was the initial setup?

The deployment of this solution is easy. 

What was our ROI?

On a scale of one to five, I would rate the ROI of this solution as a three.

What's my experience with pricing, setup cost, and licensing?

On a scale of one to five, with one being expensive and five being competitive, I would rate this solution as a four.

What other advice do I have?

I would rate this solution as a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lluis De Miquel - PeerSpot reviewer
Expert Architect / Development Leader at Viewnext
Real User
Easy to deploy, great for testing, and offers a free version
Pros and Cons
  • "The solution overall is very good."
  • "There are no issues with the solution."

What is our primary use case?

We’ve used the solution for deploying several applications. We use it for testing purposes. It’s used for testing web apps and developing some proof of concepts.

What is most valuable?

It's easy to deploy web apps through Common Line or Visual Studio Editor, which is useful as I can deploy container solutions.

It is scalable.

The solution overall is very good.

The implementation process is easy. It’s also fast.

It’s stable.

What needs improvement?

There are no issues with the solution. I’m happy with the product.

For how long have I used the solution?

We’ve been using the solution for three years.

What do I think about the stability of the solution?

It's a stable solution if you select the standard sizing. There are no bugs or glitches. It doesn’t crash or freeze.

What do I think about the scalability of the solution?

The solution can scale well.

How are customer service and support?

Technical support is rapid and extremely helpful. Whenever I have questions, they provide feedback very fast.

How was the initial setup?

The product is straightforward to set up and quick to deploy.

What's my experience with pricing, setup cost, and licensing?

I’m using the free version of the solution. I do not pay for licensing.

What other advice do I have?

I’m using the latest version of the solution. I’m an end-user of the product.

I’d recommend this solution. You can start to use App Service immediately. You only need to have a subscription. If you would like to test App Service, then you only need to deploy in a free sizing version, and you can get going.

I’d rate the solution ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Eric Shimokawa - PeerSpot reviewer
IT Head at Nova Futura
Real User
App building service that is used to host and support project management for IT development
Pros and Cons
  • "This solution is easy to deploy."
  • "The cost management of this solution could be better. We only receive estimations."

What is our primary use case?

This solution is used for project management, source code and IT. It is used primarily for development purposes.

What is most valuable?

This solution is easy to deploy.

What needs improvement?

The cost management of this solution could be better. We only receive estimations.

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How was the initial setup?

The initial setup of this solution is very easy.

What's my experience with pricing, setup cost, and licensing?

The pricing and cost of this solution depends on the use and needs of a business.

What other advice do I have?

This is a good solution for those who want to start small looking for a data center that is cloud based.

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect at Komatsu
Real User
Highly scalable solution that makes targeting global clients easy
Pros and Cons
  • "The best feature is scalability, which allows you to target potential clients worldwide by connecting the application to a local server. This makes the application readily accessible, and the response time will be much better."
  • "If you're on the cloud, you just get a web interface without much detail for additional configuration or the authority to configure the root or system-level configuration."

What is our primary use case?

I use Azure App Service as an application deployment environment. It allows me to access the FTB directly in deployed applications and change certain rules and regulations like filtering of access management.

What is most valuable?

The best feature is scalability, which allows you to target potential clients worldwide by connecting the application to a local server. This makes the application readily accessible, and the response time will be much better.

What needs improvement?

If you're on the cloud, you just get a web interface without much detail for additional configuration or the authority to configure the root or system-level configuration. This is a weakness in the cloud version compared to desktop. In the next release, Microsoft should provide additional options for configuring the deployment environment.

For how long have I used the solution?

I've been using this solution for three to four years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

Scalability is one of this solution's strongest points.

How are customer service and support?

Microsoft's technical support meets expectations - sometimes there's a bug on their side, and we have some downtime, but it's usually minimal. However, there are some issues with technical staff passing cases on instead of dealing with them.

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

Azure App Service is expensive compared to its competitors, especially its cloud-only version. I would rate their pricing as two out of five.

What other advice do I have?

I would rate Azure App Services as eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1284063 - PeerSpot reviewer
Technical Architect at a construction company with 10,001+ employees
Real User
Feature-rich, fantastic technical support, and debugging is easier with Application Insights
Pros and Cons
  • "Debugging using Application Insights is a valuable feature."
  • "Initially, there were some rare instances when the server went down because it was deployed on Linux."

What is our primary use case?

We have our application on Azure and it does a REST call through the App Service, which in turn connects to our on-premises database.

We are using Tomcat and Java in conjunction with this service.

This product is user-friendly and the customization is good.

How has it helped my organization?

We wanted an application that we can use on the cloud to expose services outside of our premises. Azure provides a good platform and the integration is very strong, as well as scalable. You don't have to worry about procuring a server or maintaining it. You simply write the code, deploy it, and Azure takes care of the scaling and everything else.

What is most valuable?

There are a lot of features, such as scaling up and scaling down.

Debugging using Application Insights is a valuable feature.

What needs improvement?

Initially, there were some rare instances when the server went down because it was deployed on Linux. There are some features that are not available on the Linux-based deployment, yet are available on Windows. This is something that I think Microsoft has now caught up.

For how long have I used the solution?

I have been using the Azure App Service for the past year.

What do I think about the stability of the solution?

We haven't had any issues with respect to stability.

What do I think about the scalability of the solution?

It scales very well and in the case of our environment, it is good. We have approximately 20,000 people who are using the application.

How are customer service and technical support?

The technical support is fantastic. We have calls with Microsoft every couple of weeks and they have been very helpful in giving us insights.

Which solution did I use previously and why did I switch?

We were using Oracle prior to Azure, but that was on-premises. When we made the transition to the cloud, the company opted for Azure.

How was the initial setup?

The initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

We have no complaints about the pricing.

What other advice do I have?

Everything looks good and we are happy with this product. It seems to have everything that we need and I haven't seen any limitations. My advice to anybody who is looking at it is that it's a good platform to start building your integrations.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure App Service Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Microsoft Azure App Service Report and get advice and tips from experienced pros sharing their opinions.