I use Azure App Service as an application deployment environment. It allows me to access the FTB directly in deployed applications and change certain rules and regulations like filtering of access management.
Solution Architect at a mining and metals company with 10,001+ employees
Highly scalable solution that makes targeting global clients easy
Pros and Cons
- "The best feature is scalability, which allows you to target potential clients worldwide by connecting the application to a local server. This makes the application readily accessible, and the response time will be much better."
- "If you're on the cloud, you just get a web interface without much detail for additional configuration or the authority to configure the root or system-level configuration."
What is our primary use case?
What is most valuable?
The best feature is scalability, which allows you to target potential clients worldwide by connecting the application to a local server. This makes the application readily accessible, and the response time will be much better.
What needs improvement?
If you're on the cloud, you just get a web interface without much detail for additional configuration or the authority to configure the root or system-level configuration. This is a weakness in the cloud version compared to desktop. In the next release, Microsoft should provide additional options for configuring the deployment environment.
For how long have I used the solution?
I've been using this solution for three to four years.
Buyer's Guide
Microsoft Azure App Service
December 2025
Learn what your peers think about Microsoft Azure App Service. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
Scalability is one of this solution's strongest points.
How are customer service and support?
Microsoft's technical support meets expectations - sometimes there's a bug on their side, and we have some downtime, but it's usually minimal. However, there are some issues with technical staff passing cases on instead of dealing with them.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
Azure App Service is expensive compared to its competitors, especially its cloud-only version. I would rate their pricing as two out of five.
What other advice do I have?
I would rate Azure App Services as eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Integration Engineer at a financial services firm with 201-500 employees
An easy-to-setup solution that helps to jump to cloud services easily
Pros and Cons
- "One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly."
- "If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription."
What is most valuable?
One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly.
What needs improvement?
If you are not using the product properly, then it can cost you a lot of money. Hence, you need to make sure that you choose the services wisely. You need to make sure that you have a budget and have some alerts associated with it. The tool's cost can easily go high if you don't consider these things properly. You need to review your existing subscription.
For how long have I used the solution?
I have been working with the product for more than two years.
What do I think about the stability of the solution?
The product is quite stable.
What do I think about the scalability of the solution?
The solution is scalable both vertical and horizontal. You should be specific about the Linux or Windows environment.
How are customer service and support?
The tool's support is good. Sometimes, you need to make sure of the people who are supporting you. Microsoft support can get delayed easily. You need to be in regular contact with the account managers of your account on the Microsoft side so that you can escalate things. Typically, we don't use support and use it only for production issues which require urgency.
How would you rate customer service and support?
Neutral
How was the initial setup?
The tool's setup is easy since there is a lot of free documentation from Microsoft available. You need to be part of the training as well. The tool's deployment is super quick and gets completed in five minutes.
What was our ROI?
The solution is worth its money.
What's my experience with pricing, setup cost, and licensing?
I would rate the product's pricing a five out of ten and is subscription based.
What other advice do I have?
I would rate the product an eight out of ten. I would advise people to go with the trial version since you can use most of the functionality in the trial version.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Buyer's Guide
Microsoft Azure App Service
December 2025
Learn what your peers think about Microsoft Azure App Service. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Cloud Engineer at a tech services company with 1,001-5,000 employees
A solution with great documentation and the ability to scale out infrastructure
Pros and Cons
- "It allows you to host your App Service on Azure and provides the ability to bypass online."
- "Can be improved by increasing the number of data centres worldwide."
What is our primary use case?
Our primary use case for this solution is hosting applications such as function apps, web apps or API. The solution is deployed on cloud.
What is most valuable?
The ability to scale the App Service is very valuable. It allows you to host your App Service on Azure and provides the ability to bypass online. Additionally, it offers the ability to autoscale. That ability to scale out the infrastructure or the instances hosting the application is also a very good advantage in Azure which is cost-effective.
What needs improvement?
The solution can be improved by increasing the number of data centres worldwide.
For how long have I used the solution?
We have been using this solution for approximately two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. Approximately 1,000 people are currently using it across major sites.
How are customer service and support?
We have had a good experience with customer service and support. I rate the service provided a ten out of ten.
How was the initial setup?
The initial setup is neither easy nor difficult. However, it is simplified because documentation is provided to guide you. The documentation instructs how to host the applications and manage operations. In addition, the documentation aids in training and familiarizing people with the platform's requirements.
What's my experience with pricing, setup cost, and licensing?
There are different licensing options available, and we use the pay-as-you-go option. A student subscription is available with its requirements, other payment plans, and additional support. A free trial option is available to try out the platform and see how it works before subscribing.
Which other solutions did I evaluate?
We chose this solution because we support Microsoft Azure.
What other advice do I have?
I rate this solution a ten out of ten. The solution is good but can be improved by increasing the number of data centres worldwide. I advise future users to understand how to use the platform and utilize the documentation provided online, which offers guidance.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Azure DevOps and Cloud Lead at a consultancy with self employed
Is ideal for lifting and shifting monolithic applications to the cloud but deployment needs improvement
Pros and Cons
- "The most valuable feature is that it's an ideal solution when it comes to lifting and shifting monolithic applications from on-premises to Azure Cloud. It allows for a quick shift into the cloud without having to analyze and design very specific infrastructure and services for monolithic applications hosted primarily on-premises. Let's say that the team does not want to really redesign monoliths in a microservices-based application and that they want to make a quick move towards adopting the cloud tech stack. Then, Microsoft Azure App Service is probably the best option."
- "In terms of room for improvement, ease of deployment would be an area that needs some focus. Azure does provide out-of-the-box deployment features, but I found that deploying to an App Service instance can be better in terms of more tools that could be available to perform a deployment."
What is our primary use case?
One use case was to host the Azure Bot logic code. The Bot logic was hosted on an App Service instance. The other use case was a POC where we were lifting and shifting a monolithic application, a .NET monolithic application, onto the cloud.
What is most valuable?
The most valuable feature is that it's an ideal solution when it comes to lifting and shifting monolithic applications from on-premises to Azure Cloud. It allows for a quick shift into the cloud without having to analyze and design very specific infrastructure and services for monolithic applications hosted primarily on-premises. Let's say that the team does not want to really redesign monoliths in a microservices-based application and that they want to make a quick move towards adopting the cloud tech stack. Then, Microsoft Azure App Service is probably the best option.
What needs improvement?
In terms of room for improvement, ease of deployment would be an area that needs some focus. Azure does provide out-of-the-box deployment features, but I found that deploying to an App Service instance can be better in terms of more tools that could be available to perform a deployment.
For how long have I used the solution?
I've been using this solution since 2020.
It is deployed on a virtual network on Azure.
What do I think about the stability of the solution?
It is stable, but it really depends on the workload that is being shifted and the base service plan that is selected. Because though it is a platform as a service, you do have the option to design a service plan that is adequate for your applications, performance needs, and overall traffic that hits your applications. In terms of it being a platform-as-a-service feature, it is quite stable.
What do I think about the scalability of the solution?
It is scalable. The user base for the Bot service application was about 400 to 500 users worldwide.
How are customer service and support?
The technical support is average, and I would give them a six out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is easy and can be done quickly depending on the number of applications being deployed. A single application should not take more than a couple of minutes to deploy.
What's my experience with pricing, setup cost, and licensing?
The cost depends on the App Service plan that you choose. There are a number of tiers available.
What other advice do I have?
If you have a standard enterprise application, for example, for the sake of simplicity, a single server with 50 requests per second, trying to do a lift and shift to App Service is probably a good idea. Bot framework solutions generally tend to use App Service for custom Bot logic, for hosting the custom Bots and the custom logic for Bots. App Service is probably a bit easier in terms of implementation compared to that of other options.
However, for high performance applications that have a heavy load on them and are expected to perform at a certain level of response time, a pure lift and shift to App Service will not work well. You would probably need to choose a higher tier of App Service with a good App Service plan with a certain number of underlying host servers that are servicing it.
Overall, I would rate Microsoft Azure App Service at six on a scale from one to ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Architect at a manufacturing company with 51-200 employees
A scalable, highly stable solution with easy deployment and competitive pricing
Pros and Cons
- "The most valuable features of this solution are the easy deployment, the scalability, and the Azure maintenance."
- "There is always room for improvement price-wise."
What is our primary use case?
We use this solution for small rep services. We are using it currently for three or four small use cases and it is a perfect fit for all of them, which is why we chose it.
What is most valuable?
The most valuable features of this solution are the easy deployment, the scalability, and the Azure maintenance.
What needs improvement?
There is always room for improvement price-wise.
For how long have I used the solution?
We have been using this solution for about three or four years.
What do I think about the stability of the solution?
I have found this solution to be highly stable.
What do I think about the scalability of the solution?
The scalability of the solution is awesome.
How was the initial setup?
The deployment of this solution is easy.
What was our ROI?
On a scale of one to five, I would rate the ROI of this solution as a three.
What's my experience with pricing, setup cost, and licensing?
On a scale of one to five, with one being expensive and five being competitive, I would rate this solution as a four.
What other advice do I have?
I would rate this solution as a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
A scalable solution with user-friendly Power Apps
Pros and Cons
- "The Logic Apps and Azure functions are very robust."
- "The setup is complex if you have no experience."
What is our primary use case?
We use this solution for everything I do. We use it on e-commerce platforms and for business activities. Currently, we're using the latest version of the App. However, we used the e-commerce version between 2019 and 2020.
What is most valuable?
The most valuable feature is the Power Apps because it is very user-friendly. In comparison, the Logic Apps and Azure functions are very robust.
What needs improvement?
I can't pinpoint a specific feature that can be included in the next release because Microsoft is making new changes to the app every day. Currently, everything works perfectly.
For how long have I used the solution?
We have been using this solution for five years. I am a Cloud Solution Architect with TCS, primarily on the Azure front. I research different types of Power Apps. I focus on POCs and deal with architecture data.
What do I think about the stability of the solution?
This solution is stable as we haven't faced problems working with it yet.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
I can't comment on my experience with the customer service and support team because we connect directly with Microsoft whenever we have any issues.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
It is easy to set up if you have experience and knowledge working with it, but the setup is complex if you have no experience.
Regarding pricing, I can't comment on pricing because I don't deal with issues related to pricing.
What other advice do I have?
I rate this solution an eight out of ten. My advice would be to gain experience, get an MSN license and practice before working in production environments.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Expert Architect / Development Leader at a tech services company with 1,001-5,000 employees
Easy to deploy, great for testing, and offers a free version
Pros and Cons
- "The solution overall is very good."
- "There are no issues with the solution."
What is our primary use case?
We’ve used the solution for deploying several applications. We use it for testing purposes. It’s used for testing web apps and developing some proof of concepts.
What is most valuable?
It's easy to deploy web apps through Common Line or Visual Studio Editor, which is useful as I can deploy container solutions.
It is scalable.
The solution overall is very good.
The implementation process is easy. It’s also fast.
It’s stable.
What needs improvement?
There are no issues with the solution. I’m happy with the product.
For how long have I used the solution?
We’ve been using the solution for three years.
What do I think about the stability of the solution?
It's a stable solution if you select the standard sizing. There are no bugs or glitches. It doesn’t crash or freeze.
What do I think about the scalability of the solution?
The solution can scale well.
How are customer service and support?
Technical support is rapid and extremely helpful. Whenever I have questions, they provide feedback very fast.
How was the initial setup?
The product is straightforward to set up and quick to deploy.
What's my experience with pricing, setup cost, and licensing?
I’m using the free version of the solution. I do not pay for licensing.
What other advice do I have?
I’m using the latest version of the solution. I’m an end-user of the product.
I’d recommend this solution. You can start to use App Service immediately. You only need to have a subscription. If you would like to test App Service, then you only need to deploy in a free sizing version, and you can get going.
I’d rate the solution ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
IT Head at a financial services firm with 51-200 employees
App building service that is used to host and support project management for IT development
Pros and Cons
- "This solution is easy to deploy."
- "The cost management of this solution could be better. We only receive estimations."
What is our primary use case?
This solution is used for project management, source code and IT. It is used primarily for development purposes.
What is most valuable?
This solution is easy to deploy.
What needs improvement?
The cost management of this solution could be better. We only receive estimations.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The initial setup of this solution is very easy.
What's my experience with pricing, setup cost, and licensing?
The pricing and cost of this solution depends on the use and needs of a business.
What other advice do I have?
This is a good solution for those who want to start small looking for a data center that is cloud based.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Microsoft Azure App Service Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2025
Popular Comparisons
Microsoft Power Apps
Pega Platform
Oracle Application Express (APEX)
ServiceNow Now Platform
Oracle Visual Builder Cloud Service
Temenos Quantum
Zoho Creator
Adobe ColdFusion
Xamarin Platform
Buyer's Guide
Download our free Microsoft Azure App Service Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Would you choose Microsoft Azure App Service or PowerApps?
- Do you recommend Microsoft Azure App Service?
- When evaluating Mobile Development Platforms, what aspect do you think is the most important to look for?
- What do you look for in a mobile development platform?
- What mobile development platform do you recommend?
- Do you recommend Appium?
- Why is Mobile Development Platforms important for companies?

















