Juniper Mist Wireless Access Points Reviews

We use Juniper Wireless AP in schools. We have one Juniper Wireless AP covering two classrooms. They are helping kids with their daily connectivity needs in the classroom, such as studying and homework.

Juniper Wireless AP has allowed my IT directors and other IT personnel to not have to focus on the wireless aspect of our network. It gives us insights into what's going on in the network a lot quicker than previous solutions.

The most useful feature of Juniper Wireless AP is the reporting Marvis.

Juniper Wireless AP can improve by continually improving its reporting and integration with other systems.

I have been using Juniper Wireless Access Points (AP Series) for approximately four years.

Juniper Wireless AP has been stable, it is a fantastic solution.

The scalability of Juniper Wireless AP is great.

We have approximately 5,000 to 6,000 users using the solution. We have everyone in the school using the solution. I work with a bunch of school districts, we have everywhere from kindergarten kids up to principals and superintendents using it, such as teachers, finance, IT, maintenance, and accounting staff.

The solution is extensively being used. We might have some new buildings being built in the future and we'll definitely expand into those.

I rate the support of Juniper Wireless AP a five out of five.

I recently spoke to one of their support engineers to help me with an on-site issue and we solved a major problem that wasn't their fault.

Positive

We previously used another solution prior to Juniper Wireless AP and we switched because there were some issues with their support. We had a run-in with some support issues and they were at the end of life with the solution. We needed an upgrade, and we went to an RFP and selected Juniper Wireless AP from the RFP.

The initial setup of Juniper Wireless AP was very straightforward. I had a non-technical person do the setup for one of my schools. The full setup can take approximately 

We did the implementation of Juniper Wireless AP in-house. We have approximately two people for the deployment and maintenance of the solution.

I have seen a return on investment using Juniper Wireless AP. It's making my job easier, that's a strong return on investment. 

My stakeholders, which are the IT directors and districts, they're having fewer complaints and issues with the network WiFi. The support from Juniper has been amazing. We have seen a substantial return on investment.

I rate the return on investment from Juniper Wireless AP a four out of five.

Juniper Wireless AP's price is a little more expensive than other solutions, but you get what you pay for.

I rate the price of Juniper Wireless AP a three out of five.

We did evaluate other options.

My advice to others is for them to start with the WiFi solutions and then look at switches, routing, and firewalls because it all integrates very well together. The WiFi is a good place to start, but once you get into one, you see the value in all the others.

I rate Juniper Wireless AP a ten out of ten.

I use the solution for wireless access.

The solution is very secure. Integrating it with our existing infrastructure was pretty straightforward. We didn't experience any difficulty with the integration with the network. Mist has an AI, Marvis. We can ask Marvis to check for network errors. It is the most beneficial feature, but we need an additional license.

Someone enrolled in the tool will deploy it in our organization. Later, I could not enroll in the account until they were unenrolled. Enrolling into the tool is a tedious process.

I have been using the solution for a few months.

The tool is stable. I rate the stability a nine out of ten.

The tool is scalable. I rate the scalability a ten out of ten. We have approximately 60 users. We use the product extensively. We also work through our mobile phones.

The technical support team is very responsive. If we open a priority-one ticket, we can expect a call from the team in the next ten minutes. The support is knowledgeable and customer-friendly.

I rate the ease of setup an eight out of ten. Configuring the tool for the first time is not a straightforward process. It is one of the major differences between Juniper and other products like Mellanox and Alcatel-Lucent.

We did the deployment in-house. We needed two engineers to deploy the solution.

I will recommend the tool to others. We need not be experts in Mist to configure the solution. Overall, I rate the product a nine out of ten.

Our customers primarily use Wireless Access Points for high-speed wireless connectivity and user engagement. Additionally, they benefit from Mist's self-healing wireless infrastructure, ensuring network reliability and security.

The most valuable feature of Juniper Mist Wireless Access Points is the Virtual Network Assistant, powered by artificial intelligence. It automatically detects and resolves network issues, conducts root cause analysis, and provides suggestions for resolution. Recently integrated with chat, it offers additional documentation and quick issue resolution.

Improving third-party integration is key for Juniper Mist's next release. Better control over devices from vendors like Cisco and Aruba would enhance its network management capabilities.

I have been working with Juniper Mist Wireless Access Points for about five years.

I would rate the stability of Juniper Mist as a ten out of ten.

I would rate the scalability of Juniper Mist as a nine out of ten.

I would rate the technical support as a nine out of ten.

Positive

I would rate the easiness of the initial setup as a ten out of ten. It is very simple. Deployment time for Juniper Mist varies depending on factors like purchase order processing and delivery. However, on-site activities typically take less than one day for deployment.

Juniper Mist is very reasonable in terms of pricing, especially when compared to competitors like Cisco.

Customers struggling with wireless connectivity turn to Juniper Mist for better network management. Mist provides visibility into the entire infrastructure, helping identify and resolve issues efficiently. The Virtual Network Assistant aids in automatic issue detection and remediation, improving network performance and user experience.

Juniper Mist offers security benefits through Network Access Control, ensuring secure admission of users and devices to the network. This feature enhances access security by managing user and device admission, extending security down to the endpoints, and further securing network deployments.

The Juniper Mist dashboard is highly effective for network management and troubleshooting. It provides a comprehensive view of the entire network, including wireless, wired, SD-WAN, and data center components. The real-time health status of the network is displayed, with automated remediation for some issues and flags for those requiring human intervention. Overall, it is one of the best dashboards available for network monitoring and management.

I would advise future users to consider Juniper Mist for their wireless access points. Its embedded artificial intelligence simplifies network management and enhances overall infrastructure management. Juniper Mist is a reliable choice for users looking for efficiency and performance.

Overall, I would rate Juniper Mist as a ten out of ten.

The solution is good as a portal to manage your access points, users, and all the devices very smoothly. The solution manages their traffic and their logs as well.

You can easily monitor, manage, and cover all your IT equipment. It is a good, complete package with AI. The features I find most valuable are Marvis and the WAN assurance.

The pricing is very high in the Indian market. Eight to nine OEMs are also available in the market, giving you their solutions for 70% less than Juniper's. They need to improve that if they want to cover their ROI.

If Juniper could allow us to manage Mist plus a cloud-based firewall, it would be a better solution for the market because we could provide WAN assurance. We could also do more work on the firewall and security part.

I've been using Juniper Mist Wireless Access Points for two years.

I rate Juniper Mist's stability a nine out of ten.

I rate Juniper Mist's scalability a nine out of ten. Over 500 users are using the solution in my organization.

Juniper's technical support is not good.

Neutral

We previously used a different solution and switched because Juniper had new features and technology, such as Bluetooth tagging and Marvis. Troubleshooting is also easier with Juniper, so we adopted the new technology.

I rate the initial setup a seven out of ten. Nothing about the initial is complex; a new user must go through a particular associated video. However, this is not available from Juniper. People used YouTube to help configure the solution. Juniper Mist is not very easy or fast. It is a mid-product, and those who just want to configure it can access basic tutorials available in the market. But, they are not full-fledged compared to Cisco, Sophos, or Fortinet. Those solutions make more videos available to the users.

The time taken to deploy the solution is based on the project. It is manageable when proceeding with a plan.

We configure the solution on different platforms. We require two to three staff members if we choose WAN assurance, routing and switching, or WiFi parts. Whoever has experience with the technology will be able to deploy it.

I rate Juniper Mist's pricing a ten out of ten since it is expensive.

Alternatives include Sophos and FortiGate. Apart from the better technology, the monitoring, troubleshooting, and security features are better in Juniper.

By default, the solution is deployed on the cloud. Nobody chooses on-prem because they'll only be able to control basic things. If one wants to control their infrastructure, I recommend they deploy the solution on the cloud.

If you plan to choose Juniper Mist, I advise you to explore the first demo or trial session. That will give you a better idea to compare it to other solutions and help you understand the solution better before deploying.

I rate Juniper Mist Wireless Access Points an eight out of ten.

I use the solution to pull videos from buses in a bus terminus.

The bus drivers were not declaring ticket sales done on the bus. The solution helps us to know exactly how many tickets they've sold and how much money they've collected. It doesn't allow the drivers to steal money from the bus company.

The most valuable feature of the solution is Marvis, the AI-driven network management system.

The solution should improve its supply in South Africa.

The product should include adaptive Wi-Fi to show a more accurate location.

I have been using the solution for three years.

I rate the stability a ten out of ten.

I rate the scalability of the solution a ten out of ten. We use the solution in 250 buses. We are planning to increase the usage of the solution.

We used Ubiquiti before. We switched to Juniper because it offered Wi-Fi 6.

I rate the ease of setup a ten out of ten.

The deployment is very quick. It can be done within one day. The deployment is done in-house. We need one or two engineers to deploy the solution.

I have seen an ROI on the solution.

The pricing is too high. It costs us $100 a year. I rate the cost a ten out of ten.

I am using the latest version of the solution. I am planning to move to Aruba. I had a very bad pre-sales and post-sales experience with the solution. I will recommend the solution to others. Overall, I rate the solution a ten out of ten.

We primarily use the solution to access WiFi.

The visibility is good, the controller is very nice, and easy to work with this. The bottom line is it's a good vendor and it's a good solution for WiFi.

The simplicity is great. It's straightforward to learn the solution. It's very easy to understand and the implementation as well.

It’s a good solution so far. I haven’t spent so much time with it yet. I need a bit more time with it before criticizing the features.

I’ve used the solution for less than one year - about six months.

The solution is stable. There are no bugs or glitches, and it doesn’t crash or freeze. It’s reliable and the performance is good.

The solution is quite scalable. We haven’t had an issue in that regard.

We have about 14,000 users right now. However, maybe only 400 or 500 people are on it. Not everybody is working in this. I'm changing our wireless from other kinds of vendors, including Cisco, and Ruckus. We’re in the process of changing over to Juniper currently.

Our integrator is very good. They help a lot and know exactly what to do.

We also have worked with Cisco and Ruckus.

The implementation is pretty straightforward and simple.

The deployment is generally quick and easy.

We ended up using an integrator.

We negotiated with the pricing. My understanding is that it is reasonable. However, I can’t speak to the exact costs.

I am just a customer and an end-user.

I’m likely using the latest version of the solution.

I'm working with a public cloud and with the controller in the cloud, with Edge on-premises to do security since I'm doing the connection.

I’d advise potential users to do the research to figure out what will work best for them.

I’d rate the solution nine out of ten. We’re pretty happy with it.

It's our main WiFi provider. We're a newspaper company in Sweden. It's actually a lot of newspaper brands. We're around a hundred brands. We have around 70 offices in Sweden, all across Sweden. We have it deployed in all the offices. The office sites can vary from one access point all the way up to the biggest one, which has around 150 access points.

Our network department isn't that big. Right now, we're two employees and one consultant. Since we don't want to travel all over, we still deploy this. It's really, really, really simple to set up the site in the cloud and then just ship the access point to a local technician, plug it in, and put it up where you like it to be placed.

It works for every one of our offices. The lack of integration or the lack of work needed to be put it into the local site to get it to work is really lovely. The feedback we get from the system with the AI is excellent. It tells you if the issue is a bad cable, or missing a plan, et cetera. All these little things tare mitigating human error.

The solution is pretty generic and easy to use.

You can only get so far with it. If you want to do more specific stuff, it's a bit limited. You can alter the channels, and you can alter which bandwidth. However, it stops there. If you want to go deeper in, to do more customization, or have an office with special needs, it can be a bit tricky to get help from Juniper and to get them to do something in the background of the cloud to help.

I’ve been using the solution for two and a half years.

We really haven't had any downtime at all in these two years. It's been really good. The access point will work without a cloud connection. If they have maintenance or something, it doesn't really matter. Everything works anyway. They're really quick on rebooting, which seldom happens anyway. It's actually really stable.

The solution is scalable. You just keep adding them. I'm not really sure where the limit is, actually. We don't deploy every access point on one site. Maybe it's around 3,000 to 5,000 access points if you're in one site. However, we're quite far from that. You keep adding them. Since it's the cloud controller, they will probably just add stuff in the background if you need more power. Other than that, you're limited to how much power you can output from your switch infrastructure. If you go that way, or with external power - not PoE. With an adapter, you plug into the power circuit connection.

It's been a while since we used them. We used them, in the beginning, a bit. However, they're excellent. They have their own department at Juniper, so it speeds things up a bit. You choose if you want them to be able to access your cloud segment or not. If you choose to allow them in there, it will speed things up for you.

They also have a really nice feature, like a community request page. If you're missing something, you can add a request, and then people vote for it if they like it too. If it gets enough votes, they will implement it, or at least consider it.

The real benefit of it is it doesn't take you long at all to set up actually. You have an app, you scan the QR code on the Access Point, and then you'll say in the app which site you want it to belong to. It will pop up there. You have the usual cloud delay. It's a couple of minutes. However, other than that, it's just set up and go. It’s really quick and easy.

ROI is quite hard to actually calculate. We noted that we could decrease our switch infrastructure to see that there's sufficient power and connectivity for the access points so that there are more people on the WiFi with this solution than the old one.

As with all cloud offerings, you choose a one, two, three, or five-year license, and then you choose between only managing your Access Point or doing WiFi assurance with the AI. It's your own choice in terms of how much licensing money you want to spend on it. That said, it could be a bit cheaper. If you have a lot of access points, it will be a significant amount of money compared to if you have an on-prem solution.

We pay maybe 1000 SEK per year, per access point.

We're just a customer.

If you don't have any special needs, you will get there with this solution. However, as soon as you want to do something more customized for an office, or a site, you will need to involve Juniper support in it. For some people, that's fine. For some others, it's not.

You should just consider your environment first to see if WiFi is your sole provider of connectivity in the infrastructure or if it's a compliment. What are your demands on a WiFi solution? Go from there. However, depending on the size of the organization, if it's a smaller organization and not that competent or tech-heavy, it's a perfect solution. It could work if it's a bigger organization with a lot of demands. However, it also might not really be what you're after.

In terms of deployment and maintenance, and stuff like that, it's a nine out of ten. However, in terms of how much you can actually configure in it or how much you can go in-depth, it's a seven. Maybe it’s an eight out of ten all around.

It's really nice. It's really working. However, sometimes you want to add something extra, and it's hard to get it in there. It's not that it takes away any real functionality for us. It's just that we have a really busy environment in one office, and would like to be able to configure it a bit more in detail.

We primarily use Juniper for wireless access points.

This is actually a tri-band device we need for the native tri-band devices. That's why we are using Juniper Mist.

Juniper has a totally AI-driven interface. 

In terms of reporting, in terms of all the user reports, it's very rich. 

We do not lack devices like with other vendors. I am working with some of those devices in Juniper. It offers good integration.

Juniper Mist is now the number one tri-band product in terms of reports. The RRM is great too. All the reports are optimized properly. The user can find everything they need from a dashboard. 

I haven't had any issues with the product.

The solution is expensive. That is why we have a very minor deployment. 

I've been using the solution for four or five years. 

We have about 400 people using the solution right now. 

The support portal is very helpful. It's filled with information. Their outreach is very fast as well. Everything you need to troubleshoot is available. 

Positive

I have also started to use Cisco. 

The initial setup is very simple and straightforward. It's not overly complex.

It is a very expensive product. Not every company could afford a device like this. 

The cost is around 1.2 lakhs, or $20,000 USD per site. 

We are a Juniper partner. 

I'd rate the solution ten out of ten. In terms of reporting, et cetera, it is excellent. However, it is quite expensive.