Juniper Mist Wireless Access Points Reviews

Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management. They help organizations optimize networks and enforce detailed policies across them. Unlike competitors, Juniper focuses on providing a holistic view of network performance and enabling precise policy enforcement. They also help users optimize network usage, especially with multiple Internet service providers.

Improvement is needed in the user-friendliness of Juniper Mist, particularly in enhancing the interaction with AI features. This would make communication and search processes smoother and more intuitive for users.

I have been using Juniper Mist for two years.

Juniper Mist is very stable and I would rate the stability as a ten out of ten. Even when service providers don't meet expectations, this solution keeps our network running smoothly. We have seen this firsthand with a leading bank in Nigeria, where all branches experience fantastic network reliability.

We have less than 100 people who use Juniper Mist at our company.

As an elite partner, we provide level one and level two support to our clients. If necessary, we escalate issues to Juniper's level three support by opening a ticket with them. I would rate the support as a nine out of ten. Their team is very good.

Positive

Installation, setup, and deployment of Juniper Mist are generally easy. I would rate the easiness of the setup at around nine out of ten, especially due to its cloud-based architecture and inclusive nature of the setup process.

Juniper Mist products are generally affordable and offer good value for the money. However, costs can vary depending on the specific product and its capabilities.

My advice to new users of Juniper Mist would be to thoroughly communicate your IT challenges and network environment to your solution architect or support team. Listening carefully and providing detailed information about your needs will help them tailor the solution effectively. Take advantage of the ability to integrate multi-vendor devices and ensure operational stability for optimal performance.

Juniper Mist's AI-driven support has greatly improved our troubleshooting process. I would say almost a perfect ten out of ten. It offers a seamless experience across the entire network stack, making problem-solving much easier and more efficient.

It is easy for beginners to learn how to use Juniper Mist. Juniper offers training programs that provide foundational knowledge about the solution, making it accessible to newcomers. Additionally, the interface is user-friendly, similar to setting up Wi-Fi on a mobile phone, so beginners can start using it right away even without training.

Overall, I would rate the product as a nine out of ten. It meets expectations across all industries, offering easy connectivity, deployment, and user-friendly UI. 

I use the solution for wireless access.

The solution is very secure. Integrating it with our existing infrastructure was pretty straightforward. We didn't experience any difficulty with the integration with the network. Mist has an AI, Marvis. We can ask Marvis to check for network errors. It is the most beneficial feature, but we need an additional license.

Someone enrolled in the tool will deploy it in our organization. Later, I could not enroll in the account until they were unenrolled. Enrolling into the tool is a tedious process.

I have been using the solution for a few months.

The tool is stable. I rate the stability a nine out of ten.

The tool is scalable. I rate the scalability a ten out of ten. We have approximately 60 users. We use the product extensively. We also work through our mobile phones.

The technical support team is very responsive. If we open a priority-one ticket, we can expect a call from the team in the next ten minutes. The support is knowledgeable and customer-friendly.

I rate the ease of setup an eight out of ten. Configuring the tool for the first time is not a straightforward process. It is one of the major differences between Juniper and other products like Mellanox and Alcatel-Lucent.

We did the deployment in-house. We needed two engineers to deploy the solution.

I will recommend the tool to others. We need not be experts in Mist to configure the solution. Overall, I rate the product a nine out of ten.

Our customers primarily use Wireless Access Points for high-speed wireless connectivity and user engagement. Additionally, they benefit from Mist's self-healing wireless infrastructure, ensuring network reliability and security.

The most valuable feature of Juniper Mist Wireless Access Points is the Virtual Network Assistant, powered by artificial intelligence. It automatically detects and resolves network issues, conducts root cause analysis, and provides suggestions for resolution. Recently integrated with chat, it offers additional documentation and quick issue resolution.

Improving third-party integration is key for Juniper Mist's next release. Better control over devices from vendors like Cisco and Aruba would enhance its network management capabilities.

I have been working with Juniper Mist Wireless Access Points for about five years.

I would rate the stability of Juniper Mist as a ten out of ten.

I would rate the scalability of Juniper Mist as a nine out of ten.

I would rate the technical support as a nine out of ten.

Positive

I would rate the easiness of the initial setup as a ten out of ten. It is very simple. Deployment time for Juniper Mist varies depending on factors like purchase order processing and delivery. However, on-site activities typically take less than one day for deployment.

Juniper Mist is very reasonable in terms of pricing, especially when compared to competitors like Cisco.

Customers struggling with wireless connectivity turn to Juniper Mist for better network management. Mist provides visibility into the entire infrastructure, helping identify and resolve issues efficiently. The Virtual Network Assistant aids in automatic issue detection and remediation, improving network performance and user experience.

Juniper Mist offers security benefits through Network Access Control, ensuring secure admission of users and devices to the network. This feature enhances access security by managing user and device admission, extending security down to the endpoints, and further securing network deployments.

The Juniper Mist dashboard is highly effective for network management and troubleshooting. It provides a comprehensive view of the entire network, including wireless, wired, SD-WAN, and data center components. The real-time health status of the network is displayed, with automated remediation for some issues and flags for those requiring human intervention. Overall, it is one of the best dashboards available for network monitoring and management.

I would advise future users to consider Juniper Mist for their wireless access points. Its embedded artificial intelligence simplifies network management and enhances overall infrastructure management. Juniper Mist is a reliable choice for users looking for efficiency and performance.

Overall, I would rate Juniper Mist as a ten out of ten.

I use the solution to pull videos from buses in a bus terminus.

The bus drivers were not declaring ticket sales done on the bus. The solution helps us to know exactly how many tickets they've sold and how much money they've collected. It doesn't allow the drivers to steal money from the bus company.

The most valuable feature of the solution is Marvis, the AI-driven network management system.

The solution should improve its supply in South Africa.

The product should include adaptive Wi-Fi to show a more accurate location.

I have been using the solution for three years.

I rate the stability a ten out of ten.

I rate the scalability of the solution a ten out of ten. We use the solution in 250 buses. We are planning to increase the usage of the solution.

We used Ubiquiti before. We switched to Juniper because it offered Wi-Fi 6.

I rate the ease of setup a ten out of ten.

The deployment is very quick. It can be done within one day. The deployment is done in-house. We need one or two engineers to deploy the solution.

I have seen an ROI on the solution.

The pricing is too high. It costs us $100 a year. I rate the cost a ten out of ten.

I am using the latest version of the solution. I am planning to move to Aruba. I had a very bad pre-sales and post-sales experience with the solution. I will recommend the solution to others. Overall, I rate the solution a ten out of ten.

We primarily use the solution to access WiFi.

The visibility is good, the controller is very nice, and easy to work with this. The bottom line is it's a good vendor and it's a good solution for WiFi.

The simplicity is great. It's straightforward to learn the solution. It's very easy to understand and the implementation as well.

It’s a good solution so far. I haven’t spent so much time with it yet. I need a bit more time with it before criticizing the features.

I’ve used the solution for less than one year - about six months.

The solution is stable. There are no bugs or glitches, and it doesn’t crash or freeze. It’s reliable and the performance is good.

The solution is quite scalable. We haven’t had an issue in that regard.

We have about 14,000 users right now. However, maybe only 400 or 500 people are on it. Not everybody is working in this. I'm changing our wireless from other kinds of vendors, including Cisco, and Ruckus. We’re in the process of changing over to Juniper currently.

Our integrator is very good. They help a lot and know exactly what to do.

We also have worked with Cisco and Ruckus.

The implementation is pretty straightforward and simple.

The deployment is generally quick and easy.

We ended up using an integrator.

We negotiated with the pricing. My understanding is that it is reasonable. However, I can’t speak to the exact costs.

I am just a customer and an end-user.

I’m likely using the latest version of the solution.

I'm working with a public cloud and with the controller in the cloud, with Edge on-premises to do security since I'm doing the connection.

I’d advise potential users to do the research to figure out what will work best for them.

I’d rate the solution nine out of ten. We’re pretty happy with it.

It's our main WiFi provider. We're a newspaper company in Sweden. It's actually a lot of newspaper brands. We're around a hundred brands. We have around 70 offices in Sweden, all across Sweden. We have it deployed in all the offices. The office sites can vary from one access point all the way up to the biggest one, which has around 150 access points.

Our network department isn't that big. Right now, we're two employees and one consultant. Since we don't want to travel all over, we still deploy this. It's really, really, really simple to set up the site in the cloud and then just ship the access point to a local technician, plug it in, and put it up where you like it to be placed.

It works for every one of our offices. The lack of integration or the lack of work needed to be put it into the local site to get it to work is really lovely. The feedback we get from the system with the AI is excellent. It tells you if the issue is a bad cable, or missing a plan, et cetera. All these little things tare mitigating human error.

The solution is pretty generic and easy to use.

You can only get so far with it. If you want to do more specific stuff, it's a bit limited. You can alter the channels, and you can alter which bandwidth. However, it stops there. If you want to go deeper in, to do more customization, or have an office with special needs, it can be a bit tricky to get help from Juniper and to get them to do something in the background of the cloud to help.

I’ve been using the solution for two and a half years.

We really haven't had any downtime at all in these two years. It's been really good. The access point will work without a cloud connection. If they have maintenance or something, it doesn't really matter. Everything works anyway. They're really quick on rebooting, which seldom happens anyway. It's actually really stable.

The solution is scalable. You just keep adding them. I'm not really sure where the limit is, actually. We don't deploy every access point on one site. Maybe it's around 3,000 to 5,000 access points if you're in one site. However, we're quite far from that. You keep adding them. Since it's the cloud controller, they will probably just add stuff in the background if you need more power. Other than that, you're limited to how much power you can output from your switch infrastructure. If you go that way, or with external power - not PoE. With an adapter, you plug into the power circuit connection.

It's been a while since we used them. We used them, in the beginning, a bit. However, they're excellent. They have their own department at Juniper, so it speeds things up a bit. You choose if you want them to be able to access your cloud segment or not. If you choose to allow them in there, it will speed things up for you.

They also have a really nice feature, like a community request page. If you're missing something, you can add a request, and then people vote for it if they like it too. If it gets enough votes, they will implement it, or at least consider it.

The real benefit of it is it doesn't take you long at all to set up actually. You have an app, you scan the QR code on the Access Point, and then you'll say in the app which site you want it to belong to. It will pop up there. You have the usual cloud delay. It's a couple of minutes. However, other than that, it's just set up and go. It’s really quick and easy.

ROI is quite hard to actually calculate. We noted that we could decrease our switch infrastructure to see that there's sufficient power and connectivity for the access points so that there are more people on the WiFi with this solution than the old one.

As with all cloud offerings, you choose a one, two, three, or five-year license, and then you choose between only managing your Access Point or doing WiFi assurance with the AI. It's your own choice in terms of how much licensing money you want to spend on it. That said, it could be a bit cheaper. If you have a lot of access points, it will be a significant amount of money compared to if you have an on-prem solution.

We pay maybe 1000 SEK per year, per access point.

We're just a customer.

If you don't have any special needs, you will get there with this solution. However, as soon as you want to do something more customized for an office, or a site, you will need to involve Juniper support in it. For some people, that's fine. For some others, it's not.

You should just consider your environment first to see if WiFi is your sole provider of connectivity in the infrastructure or if it's a compliment. What are your demands on a WiFi solution? Go from there. However, depending on the size of the organization, if it's a smaller organization and not that competent or tech-heavy, it's a perfect solution. It could work if it's a bigger organization with a lot of demands. However, it also might not really be what you're after.

In terms of deployment and maintenance, and stuff like that, it's a nine out of ten. However, in terms of how much you can actually configure in it or how much you can go in-depth, it's a seven. Maybe it’s an eight out of ten all around.

It's really nice. It's really working. However, sometimes you want to add something extra, and it's hard to get it in there. It's not that it takes away any real functionality for us. It's just that we have a really busy environment in one office, and would like to be able to configure it a bit more in detail.

The solution is good as a portal to manage your access points, users, and all the devices very smoothly. The solution manages their traffic and their logs as well.

You can easily monitor, manage, and cover all your IT equipment. It is a good, complete package with AI. The features I find most valuable are Marvis and the WAN assurance.

The pricing is very high in the Indian market. Eight to nine OEMs are also available in the market, giving you their solutions for 70% less than Juniper's. They need to improve that if they want to cover their ROI.

If Juniper could allow us to manage Mist plus a cloud-based firewall, it would be a better solution for the market because we could provide WAN assurance. We could also do more work on the firewall and security part.

I've been using Juniper Mist Wireless Access Points for two years.

I rate Juniper Mist's stability a nine out of ten.

I rate Juniper Mist's scalability a nine out of ten. Over 500 users are using the solution in my organization.

Juniper's technical support is not good.

Neutral

We previously used a different solution and switched because Juniper had new features and technology, such as Bluetooth tagging and Marvis. Troubleshooting is also easier with Juniper, so we adopted the new technology.

I rate the initial setup a seven out of ten. Nothing about the initial is complex; a new user must go through a particular associated video. However, this is not available from Juniper. People used YouTube to help configure the solution. Juniper Mist is not very easy or fast. It is a mid-product, and those who just want to configure it can access basic tutorials available in the market. But, they are not full-fledged compared to Cisco, Sophos, or Fortinet. Those solutions make more videos available to the users.

The time taken to deploy the solution is based on the project. It is manageable when proceeding with a plan.

We configure the solution on different platforms. We require two to three staff members if we choose WAN assurance, routing and switching, or WiFi parts. Whoever has experience with the technology will be able to deploy it.

I rate Juniper Mist's pricing a ten out of ten since it is expensive.

Alternatives include Sophos and FortiGate. Apart from the better technology, the monitoring, troubleshooting, and security features are better in Juniper.

By default, the solution is deployed on the cloud. Nobody chooses on-prem because they'll only be able to control basic things. If one wants to control their infrastructure, I recommend they deploy the solution on the cloud.

If you plan to choose Juniper Mist, I advise you to explore the first demo or trial session. That will give you a better idea to compare it to other solutions and help you understand the solution better before deploying.

I rate Juniper Mist Wireless Access Points an eight out of ten.

For the access points, what we're using the product for is location-enabled services. They're making access points wireless. 

One use case is in football stadiums that need multiple access points in different locations so that there are no Wi-Fi drop-offs or dead zones within the center. Basically, we're able to set up wireless access points that would mitigate how many actual access points have to be set up.

People can go around and turn on these access points or check for areas within a stadium to make sure the network is available to use. They can lower the number of access points needed for generous coverage across a wide area.

With these access points, you'd be able to get messages and notifications within those connected to the network, such as deals within the stores or stadium and welcome-back messages if you are returning to the network, so there are marketing opportunities as well. 

Familiarity with the products that are already logged into the Access Point is quite useful. For example, if you go to PetSmart, and you have already logged in before, and if you have an appointment for grooming, the system would basically welcome you to a store, give you the wait time on your grooming appointment, or it might send you a discount for products within the store. 

Obviously, being wireless is a huge thing as well.

With Mist, every Wednesday they roll out new features. Being able to be disruptive in the market is definitely something that's useful and keeps them on top. 

The price could be better. That is relative to the market right now since it is such a valued Access Point and system to have in place. They can label it at that price, however, for smaller companies who want to use their system, it might be a little too much. It is on the more expensive side. Maybe if you already have a Fortinet system in place, that could be a cheaper option and more reliable for you. However, in the case of Juniper, dropping the price for smaller operations would be useful to expand their reach.

I've used the solution for just a month or two. 

The technical support is fantastic. They are quick to respond and always rolling out new features. We are very happy with their level of service.

Positive

I'm familiar with Ruckus as well. It has similar functionality.

It is a bit expensive. However, it is such a valued system, they can charge whatever they want. 

I'd rate the solution ten out of ten. I don't have too much familiarity with how it actually operates. However, it is a great product. The people who use it are very impressed with its capabilities.