Juniper Mist Wireless Access Points Reviews

We use Juniper Wireless AP in schools. We have one Juniper Wireless AP covering two classrooms. They are helping kids with their daily connectivity needs in the classroom, such as studying and homework.

Juniper Wireless AP has allowed my IT directors and other IT personnel to not have to focus on the wireless aspect of our network. It gives us insights into what's going on in the network a lot quicker than previous solutions.

The most useful feature of Juniper Wireless AP is the reporting Marvis.

Juniper Wireless AP can improve by continually improving its reporting and integration with other systems.

I have been using Juniper Wireless Access Points (AP Series) for approximately four years.

Juniper Wireless AP has been stable, it is a fantastic solution.

The scalability of Juniper Wireless AP is great.

We have approximately 5,000 to 6,000 users using the solution. We have everyone in the school using the solution. I work with a bunch of school districts, we have everywhere from kindergarten kids up to principals and superintendents using it, such as teachers, finance, IT, maintenance, and accounting staff.

The solution is extensively being used. We might have some new buildings being built in the future and we'll definitely expand into those.

I rate the support of Juniper Wireless AP a five out of five.

I recently spoke to one of their support engineers to help me with an on-site issue and we solved a major problem that wasn't their fault.

Positive

We previously used another solution prior to Juniper Wireless AP and we switched because there were some issues with their support. We had a run-in with some support issues and they were at the end of life with the solution. We needed an upgrade, and we went to an RFP and selected Juniper Wireless AP from the RFP.

The initial setup of Juniper Wireless AP was very straightforward. I had a non-technical person do the setup for one of my schools. The full setup can take approximately 

We did the implementation of Juniper Wireless AP in-house. We have approximately two people for the deployment and maintenance of the solution.

I have seen a return on investment using Juniper Wireless AP. It's making my job easier, that's a strong return on investment. 

My stakeholders, which are the IT directors and districts, they're having fewer complaints and issues with the network WiFi. The support from Juniper has been amazing. We have seen a substantial return on investment.

I rate the return on investment from Juniper Wireless AP a four out of five.

Juniper Wireless AP's price is a little more expensive than other solutions, but you get what you pay for.

I rate the price of Juniper Wireless AP a three out of five.

We did evaluate other options.

My advice to others is for them to start with the WiFi solutions and then look at switches, routing, and firewalls because it all integrates very well together. The WiFi is a good place to start, but once you get into one, you see the value in all the others.

I rate Juniper Wireless AP a ten out of ten.

Our customers primarily use Wireless Access Points for high-speed wireless connectivity and user engagement. Additionally, they benefit from Mist's self-healing wireless infrastructure, ensuring network reliability and security.

The most valuable feature of Juniper Mist Wireless Access Points is the Virtual Network Assistant, powered by artificial intelligence. It automatically detects and resolves network issues, conducts root cause analysis, and provides suggestions for resolution. Recently integrated with chat, it offers additional documentation and quick issue resolution.

Improving third-party integration is key for Juniper Mist's next release. Better control over devices from vendors like Cisco and Aruba would enhance its network management capabilities.

I have been working with Juniper Mist Wireless Access Points for about five years.

I would rate the stability of Juniper Mist as a ten out of ten.

I would rate the scalability of Juniper Mist as a nine out of ten.

I would rate the technical support as a nine out of ten.

Positive

I would rate the easiness of the initial setup as a ten out of ten. It is very simple. Deployment time for Juniper Mist varies depending on factors like purchase order processing and delivery. However, on-site activities typically take less than one day for deployment.

Juniper Mist is very reasonable in terms of pricing, especially when compared to competitors like Cisco.

Customers struggling with wireless connectivity turn to Juniper Mist for better network management. Mist provides visibility into the entire infrastructure, helping identify and resolve issues efficiently. The Virtual Network Assistant aids in automatic issue detection and remediation, improving network performance and user experience.

Juniper Mist offers security benefits through Network Access Control, ensuring secure admission of users and devices to the network. This feature enhances access security by managing user and device admission, extending security down to the endpoints, and further securing network deployments.

The Juniper Mist dashboard is highly effective for network management and troubleshooting. It provides a comprehensive view of the entire network, including wireless, wired, SD-WAN, and data center components. The real-time health status of the network is displayed, with automated remediation for some issues and flags for those requiring human intervention. Overall, it is one of the best dashboards available for network monitoring and management.

I would advise future users to consider Juniper Mist for their wireless access points. Its embedded artificial intelligence simplifies network management and enhances overall infrastructure management. Juniper Mist is a reliable choice for users looking for efficiency and performance.

Overall, I would rate Juniper Mist as a ten out of ten.

The solution is good as a portal to manage your access points, users, and all the devices very smoothly. The solution manages their traffic and their logs as well.

You can easily monitor, manage, and cover all your IT equipment. It is a good, complete package with AI. The features I find most valuable are Marvis and the WAN assurance.

The pricing is very high in the Indian market. Eight to nine OEMs are also available in the market, giving you their solutions for 70% less than Juniper's. They need to improve that if they want to cover their ROI.

If Juniper could allow us to manage Mist plus a cloud-based firewall, it would be a better solution for the market because we could provide WAN assurance. We could also do more work on the firewall and security part.

I've been using Juniper Mist Wireless Access Points for two years.

I rate Juniper Mist's stability a nine out of ten.

I rate Juniper Mist's scalability a nine out of ten. Over 500 users are using the solution in my organization.

Juniper's technical support is not good.

Neutral

We previously used a different solution and switched because Juniper had new features and technology, such as Bluetooth tagging and Marvis. Troubleshooting is also easier with Juniper, so we adopted the new technology.

I rate the initial setup a seven out of ten. Nothing about the initial is complex; a new user must go through a particular associated video. However, this is not available from Juniper. People used YouTube to help configure the solution. Juniper Mist is not very easy or fast. It is a mid-product, and those who just want to configure it can access basic tutorials available in the market. But, they are not full-fledged compared to Cisco, Sophos, or Fortinet. Those solutions make more videos available to the users.

The time taken to deploy the solution is based on the project. It is manageable when proceeding with a plan.

We configure the solution on different platforms. We require two to three staff members if we choose WAN assurance, routing and switching, or WiFi parts. Whoever has experience with the technology will be able to deploy it.

I rate Juniper Mist's pricing a ten out of ten since it is expensive.

Alternatives include Sophos and FortiGate. Apart from the better technology, the monitoring, troubleshooting, and security features are better in Juniper.

By default, the solution is deployed on the cloud. Nobody chooses on-prem because they'll only be able to control basic things. If one wants to control their infrastructure, I recommend they deploy the solution on the cloud.

If you plan to choose Juniper Mist, I advise you to explore the first demo or trial session. That will give you a better idea to compare it to other solutions and help you understand the solution better before deploying.

I rate Juniper Mist Wireless Access Points an eight out of ten.

We are using Juniper's wireless access points for IoT devices in hardware warehouses. We also use them in multiple office locations, allowing us to manage everything in a single pane of glass. That's why we opted for Juniper's solution.

The valuable features depend on the specific needs of our customers. For example, if a customer asks for Mist solution and has specific preferences, we offer the ERC (Enterprise Readiness Certification). At the same time, I'm also working with Aruba on a Proof of Concept (POC). 

We provide our customers with different options and let them choose their preferred OEM (Original Equipment Manufacturer). Based on their experience and feedback, both Aruba and Juniper's Mist offer similar technology and feature sets for network usability. Ultimately, we let the customer decide.

It is a stable solution. According to my customers, the AI capabilities of Mist Wireless are superior to other OEMs.

Earlier, there were some issues. Initially, managing the network was quite challenging, and the user interface for the dashboard was not as good.

The problem was that the switch behaved very weirdly. It was not able to integrate or recognize its own components. There were also time synchronization issues. If it came up on the switches, it caused the network to go down. We faced a couple of cases, but they resolved it.

Moreover, there is room for improvement in terms of support and installation.

It's been almost nine years. The version and model depend on the customer's ask. We generally use models ranging from e21 to e43. All these access points are managed on their Cloud platform.

The solution was a bit unstable previously, but now it's stable. 

It is a scalable solution. Our clients are mostly enterprise businesses. 

Customer service and support are okay. The response time could be faster. 

But Cisco offers better support. 

Neutral

The initial setup is difficult compared to other solutions like Cisco and Aruba. 

The difficulty is in the integration with their switches. It's a bit difficult, especially when it comes to wireless integration with the existing switches. In this regard, Aruba performs better. I'm not saying we can't do it with Juniper, but the ease of integrating it with other OEMs' products is declining.

Moreover, it requires maintenance. Generally, we offer managed services. Maintenance depends on the size of the network infrastructure. Generally, one person is enough.

Usually, we have two to three engineers and one architect for the deployment process. 

The deployment is a matter of days, but with our skilled engineers, we can handle it. If the user is trained, we can do it, but not everyone can.

Compared to Cisco, the pricing is cheap. Customers have to pay for yearly licenses.

Just evaluate all these three OEMs: Cisco, Aruba, and Juniper. These are the three major OEMs. And better, like, when we talk about a network and how you can integrate AI in your network, then you can check that one with Aruba as well as Juniper or Cisco. So here, in this case, Aruba and Cisco as Juniper is leading that, and we also have a really good product, and Juniper also has a very good product. So first, evaluate all the options before making a decision. 

Overall, I would rate the solution an eight out of ten. There is room for improvement in support and installation. 

I use the solution to pull videos from buses in a bus terminus.

The bus drivers were not declaring ticket sales done on the bus. The solution helps us to know exactly how many tickets they've sold and how much money they've collected. It doesn't allow the drivers to steal money from the bus company.

The most valuable feature of the solution is Marvis, the AI-driven network management system.

The solution should improve its supply in South Africa.

The product should include adaptive Wi-Fi to show a more accurate location.

I have been using the solution for three years.

I rate the stability a ten out of ten.

I rate the scalability of the solution a ten out of ten. We use the solution in 250 buses. We are planning to increase the usage of the solution.

We used Ubiquiti before. We switched to Juniper because it offered Wi-Fi 6.

I rate the ease of setup a ten out of ten.

The deployment is very quick. It can be done within one day. The deployment is done in-house. We need one or two engineers to deploy the solution.

I have seen an ROI on the solution.

The pricing is too high. It costs us $100 a year. I rate the cost a ten out of ten.

I am using the latest version of the solution. I am planning to move to Aruba. I had a very bad pre-sales and post-sales experience with the solution. I will recommend the solution to others. Overall, I rate the solution a ten out of ten.

We primarily use Juniper for wireless access points.

This is actually a tri-band device we need for the native tri-band devices. That's why we are using Juniper Mist.

Juniper has a totally AI-driven interface. 

In terms of reporting, in terms of all the user reports, it's very rich. 

We do not lack devices like with other vendors. I am working with some of those devices in Juniper. It offers good integration.

Juniper Mist is now the number one tri-band product in terms of reports. The RRM is great too. All the reports are optimized properly. The user can find everything they need from a dashboard. 

I haven't had any issues with the product.

The solution is expensive. That is why we have a very minor deployment. 

I've been using the solution for four or five years. 

We have about 400 people using the solution right now. 

The support portal is very helpful. It's filled with information. Their outreach is very fast as well. Everything you need to troubleshoot is available. 

Positive

I have also started to use Cisco. 

The initial setup is very simple and straightforward. It's not overly complex.

It is a very expensive product. Not every company could afford a device like this. 

The cost is around 1.2 lakhs, or $20,000 USD per site. 

We are a Juniper partner. 

I'd rate the solution ten out of ten. In terms of reporting, et cetera, it is excellent. However, it is quite expensive. 

The solution's most valuable features are centralized management and monitoring.

The solution's zero-touch configuration feature needs improvement. It should configure itself after connecting the access points. Also, they should include SD-WAN features to it.

I have been using the solution for more than five years.

I rate the solution's stability an eight out of ten.

I rate the solution's scalability a nine out of ten.

The solution's initial setup process is easy if you know how to use similar products.

The solution generates a return on investment for us. It is very well established.

The solution is expensive. I rate its pricing a seven out of ten.

I recommend the solution to others and rate it an eight out of ten.

Most of the clients are banks and use the solution for their Internet.

Traffic visibility and very good Wi-Fi hands-off are the key features. Also, the artificial intelligence feature is very good. 

The pricing should be made cheaper. More purchase options should be introduced for small and enterprise markets. 

I have been using Juniper Mist Wireless Access Points for three years. 

The solution is highly stable. I rate the stability a ten out of ten. 

It is a scalable solution and to scale up one just needs to plug and play. I have both small and enterprise clients. I rate the scalability a ten out of ten. 

The technical support team is very good. 

Positive

The initial setup is straightforward as the solution is user-friendly. The deployment takes five minutes. I rate it a nine out of ten. 

I rate the pricing an eight out of the ten. 

I would advise everyone to try Juniper once to understand the difference from other solutions. Overall, I rate the solution a ten out of ten.