Juniper Mist Wireless Access Points Reviews

We are using Juniper's wireless access points for IoT devices in hardware warehouses. We also use them in multiple office locations, allowing us to manage everything in a single pane of glass. That's why we opted for Juniper's solution.

The valuable features depend on the specific needs of our customers. For example, if a customer asks for Mist solution and has specific preferences, we offer the ERC (Enterprise Readiness Certification). At the same time, I'm also working with Aruba on a Proof of Concept (POC). 

We provide our customers with different options and let them choose their preferred OEM (Original Equipment Manufacturer). Based on their experience and feedback, both Aruba and Juniper's Mist offer similar technology and feature sets for network usability. Ultimately, we let the customer decide.

It is a stable solution. According to my customers, the AI capabilities of Mist Wireless are superior to other OEMs.

Earlier, there were some issues. Initially, managing the network was quite challenging, and the user interface for the dashboard was not as good.

The problem was that the switch behaved very weirdly. It was not able to integrate or recognize its own components. There were also time synchronization issues. If it came up on the switches, it caused the network to go down. We faced a couple of cases, but they resolved it.

Moreover, there is room for improvement in terms of support and installation.

It's been almost nine years. The version and model depend on the customer's ask. We generally use models ranging from e21 to e43. All these access points are managed on their Cloud platform.

The solution was a bit unstable previously, but now it's stable. 

It is a scalable solution. Our clients are mostly enterprise businesses. 

Customer service and support are okay. The response time could be faster. 

But Cisco offers better support. 

Neutral

The initial setup is difficult compared to other solutions like Cisco and Aruba. 

The difficulty is in the integration with their switches. It's a bit difficult, especially when it comes to wireless integration with the existing switches. In this regard, Aruba performs better. I'm not saying we can't do it with Juniper, but the ease of integrating it with other OEMs' products is declining.

Moreover, it requires maintenance. Generally, we offer managed services. Maintenance depends on the size of the network infrastructure. Generally, one person is enough.

Usually, we have two to three engineers and one architect for the deployment process. 

The deployment is a matter of days, but with our skilled engineers, we can handle it. If the user is trained, we can do it, but not everyone can.

Compared to Cisco, the pricing is cheap. Customers have to pay for yearly licenses.

Just evaluate all these three OEMs: Cisco, Aruba, and Juniper. These are the three major OEMs. And better, like, when we talk about a network and how you can integrate AI in your network, then you can check that one with Aruba as well as Juniper or Cisco. So here, in this case, Aruba and Cisco as Juniper is leading that, and we also have a really good product, and Juniper also has a very good product. So first, evaluate all the options before making a decision. 

Overall, I would rate the solution an eight out of ten. There is room for improvement in support and installation. 

The solution is good as a portal to manage your access points, users, and all the devices very smoothly. The solution manages their traffic and their logs as well.

You can easily monitor, manage, and cover all your IT equipment. It is a good, complete package with AI. The features I find most valuable are Marvis and the WAN assurance.

The pricing is very high in the Indian market. Eight to nine OEMs are also available in the market, giving you their solutions for 70% less than Juniper's. They need to improve that if they want to cover their ROI.

If Juniper could allow us to manage Mist plus a cloud-based firewall, it would be a better solution for the market because we could provide WAN assurance. We could also do more work on the firewall and security part.

I've been using Juniper Mist Wireless Access Points for two years.

I rate Juniper Mist's stability a nine out of ten.

I rate Juniper Mist's scalability a nine out of ten. Over 500 users are using the solution in my organization.

Juniper's technical support is not good.

Neutral

We previously used a different solution and switched because Juniper had new features and technology, such as Bluetooth tagging and Marvis. Troubleshooting is also easier with Juniper, so we adopted the new technology.

I rate the initial setup a seven out of ten. Nothing about the initial is complex; a new user must go through a particular associated video. However, this is not available from Juniper. People used YouTube to help configure the solution. Juniper Mist is not very easy or fast. It is a mid-product, and those who just want to configure it can access basic tutorials available in the market. But, they are not full-fledged compared to Cisco, Sophos, or Fortinet. Those solutions make more videos available to the users.

The time taken to deploy the solution is based on the project. It is manageable when proceeding with a plan.

We configure the solution on different platforms. We require two to three staff members if we choose WAN assurance, routing and switching, or WiFi parts. Whoever has experience with the technology will be able to deploy it.

I rate Juniper Mist's pricing a ten out of ten since it is expensive.

Alternatives include Sophos and FortiGate. Apart from the better technology, the monitoring, troubleshooting, and security features are better in Juniper.

By default, the solution is deployed on the cloud. Nobody chooses on-prem because they'll only be able to control basic things. If one wants to control their infrastructure, I recommend they deploy the solution on the cloud.

If you plan to choose Juniper Mist, I advise you to explore the first demo or trial session. That will give you a better idea to compare it to other solutions and help you understand the solution better before deploying.

I rate Juniper Mist Wireless Access Points an eight out of ten.

We use Juniper Mist Wireless Access Points to give our staff and end users network access. I help the employees automatically connect to the network.

The product’s most valuable feature is ease of access. It provides private network access, helping us protect our company’s devices.

Juniper Mist Wireless Access Points’ support services need improvement. We require a knowledgeable support executive to help us with the process.

The technical support services could be better. I encountered difficulties while renewing the maintenance contract.

Positive

The initial setup process is a little complex. It took some time to set up a certification, radius server, hardware, and functionality.

It is an incredible product. I rate it an eight out of ten.

Juniper Wireless Access Points (AP Series) are for network connections.

The zero-touch provisioning and AI have helped out our organization because customers can install APs in less time than other solutions.

The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done.

Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage.

I have been using Juniper Wireless Access Points (AP Series) for approximately three years. 

The stability of Juniper Wireless Access Points (AP Series) is good as long as you have a stable internet connection. The only time you might have an issue is if you need to make a complete change and the client's connection is down. For example, if there is an issue with the ISP and new changes are not pushed to the AP.

I rate the stability of Juniper Wireless Access Points (AP Series) an eight out of ten.

This solution does not have an on-premise platform and this is one of the advantages of the MIST platform. You are able to go to the cloud to receive resources easily.

Most of our clients are SMBs and we have hundreds of users using this solution. All job roles are using the solution for conductivity.

I rate the scalability of Juniper Wireless Access Points (AP Series) a nine out of ten.

We are certified to use this solution we have not needed the support. We solve a lot of the issues we have ourselves.

The initial setup of Juniper Wireless Access Points (AP Series)is easy. It took us to deploy 50 to 80 APs approximately two days. However, this timeframe excludes the mounting of the hardware.

I rate the initial setup of Juniper Wireless Access Points (AP Series) a nine out of ten.

We used one to two engineers for the deployment of the solution.

The pricing is something Juniper Wireless Access Points (AP Series) can work on. The pricing is very high compared to the competition.

There is limited maintenance required because the client has an AI platform behind the monitoring system which gives them insight into the problems they're having on the network.

We are only starting out using the solution for one client and my knowledge is limited.

I rate Juniper Wireless Access Points (AP Series) an eight out of ten.

The solution's most valuable features are centralized management and monitoring.

The solution's zero-touch configuration feature needs improvement. It should configure itself after connecting the access points. Also, they should include SD-WAN features to it.

I have been using the solution for more than five years.

I rate the solution's stability an eight out of ten.

I rate the solution's scalability a nine out of ten.

The solution's initial setup process is easy if you know how to use similar products.

The solution generates a return on investment for us. It is very well established.

The solution is expensive. I rate its pricing a seven out of ten.

I recommend the solution to others and rate it an eight out of ten.