Juniper Mist Wireless Access Points Reviews

We use Juniper Mist Wireless Access Points to give our staff and end users network access. I help the employees automatically connect to the network.

The product’s most valuable feature is ease of access. It provides private network access, helping us protect our company’s devices.

Juniper Mist Wireless Access Points’ support services need improvement. We require a knowledgeable support executive to help us with the process.

The technical support services could be better. I encountered difficulties while renewing the maintenance contract.

Positive

The initial setup process is a little complex. It took some time to set up a certification, radius server, hardware, and functionality.

It is an incredible product. I rate it an eight out of ten.

For the access points, what we're using the product for is location-enabled services. They're making access points wireless. 

One use case is in football stadiums that need multiple access points in different locations so that there are no Wi-Fi drop-offs or dead zones within the center. Basically, we're able to set up wireless access points that would mitigate how many actual access points have to be set up.

People can go around and turn on these access points or check for areas within a stadium to make sure the network is available to use. They can lower the number of access points needed for generous coverage across a wide area.

With these access points, you'd be able to get messages and notifications within those connected to the network, such as deals within the stores or stadium and welcome-back messages if you are returning to the network, so there are marketing opportunities as well. 

Familiarity with the products that are already logged into the Access Point is quite useful. For example, if you go to PetSmart, and you have already logged in before, and if you have an appointment for grooming, the system would basically welcome you to a store, give you the wait time on your grooming appointment, or it might send you a discount for products within the store. 

Obviously, being wireless is a huge thing as well.

With Mist, every Wednesday they roll out new features. Being able to be disruptive in the market is definitely something that's useful and keeps them on top. 

The price could be better. That is relative to the market right now since it is such a valued Access Point and system to have in place. They can label it at that price, however, for smaller companies who want to use their system, it might be a little too much. It is on the more expensive side. Maybe if you already have a Fortinet system in place, that could be a cheaper option and more reliable for you. However, in the case of Juniper, dropping the price for smaller operations would be useful to expand their reach.

I've used the solution for just a month or two. 

The technical support is fantastic. They are quick to respond and always rolling out new features. We are very happy with their level of service.

Positive

I'm familiar with Ruckus as well. It has similar functionality.

It is a bit expensive. However, it is such a valued system, they can charge whatever they want. 

I'd rate the solution ten out of ten. I don't have too much familiarity with how it actually operates. However, it is a great product. The people who use it are very impressed with its capabilities. 

Juniper Wireless Access Points (AP Series) are for network connections.

The zero-touch provisioning and AI have helped out our organization because customers can install APs in less time than other solutions.

The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done.

Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage.

I have been using Juniper Wireless Access Points (AP Series) for approximately three years. 

The stability of Juniper Wireless Access Points (AP Series) is good as long as you have a stable internet connection. The only time you might have an issue is if you need to make a complete change and the client's connection is down. For example, if there is an issue with the ISP and new changes are not pushed to the AP.

I rate the stability of Juniper Wireless Access Points (AP Series) an eight out of ten.

This solution does not have an on-premise platform and this is one of the advantages of the MIST platform. You are able to go to the cloud to receive resources easily.

Most of our clients are SMBs and we have hundreds of users using this solution. All job roles are using the solution for conductivity.

I rate the scalability of Juniper Wireless Access Points (AP Series) a nine out of ten.

We are certified to use this solution we have not needed the support. We solve a lot of the issues we have ourselves.

The initial setup of Juniper Wireless Access Points (AP Series)is easy. It took us to deploy 50 to 80 APs approximately two days. However, this timeframe excludes the mounting of the hardware.

I rate the initial setup of Juniper Wireless Access Points (AP Series) a nine out of ten.

We used one to two engineers for the deployment of the solution.

The pricing is something Juniper Wireless Access Points (AP Series) can work on. The pricing is very high compared to the competition.

There is limited maintenance required because the client has an AI platform behind the monitoring system which gives them insight into the problems they're having on the network.

We are only starting out using the solution for one client and my knowledge is limited.

I rate Juniper Wireless Access Points (AP Series) an eight out of ten.

I use the solution for wireless access.

The solution is very secure. Integrating it with our existing infrastructure was pretty straightforward. We didn't experience any difficulty with the integration with the network. Mist has an AI, Marvis. We can ask Marvis to check for network errors. It is the most beneficial feature, but we need an additional license.

Someone enrolled in the tool will deploy it in our organization. Later, I could not enroll in the account until they were unenrolled. Enrolling into the tool is a tedious process.

I have been using the solution for a few months.

The tool is stable. I rate the stability a nine out of ten.

The tool is scalable. I rate the scalability a ten out of ten. We have approximately 60 users. We use the product extensively. We also work through our mobile phones.

The technical support team is very responsive. If we open a priority-one ticket, we can expect a call from the team in the next ten minutes. The support is knowledgeable and customer-friendly.

I rate the ease of setup an eight out of ten. Configuring the tool for the first time is not a straightforward process. It is one of the major differences between Juniper and other products like Mellanox and Alcatel-Lucent.

We did the deployment in-house. We needed two engineers to deploy the solution.

I will recommend the tool to others. We need not be experts in Mist to configure the solution. Overall, I rate the product a nine out of ten.