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reviewer1529778 - PeerSpot reviewer
Business consultant at a tech services company with 11-50 employees
Consultant
Scales well, offers good cloud extensions and has helpful technical support
Pros and Cons
  • "The solution is mostly stable."
  • "The initial setup is complex."

What is our primary use case?

The solution is mainly used for backup of data and customers' infrastructure, such as, for example, backup of databases, Oracle, SQL, a backup of the self server, a backup of SharePoint et cetera.

What is most valuable?

It's very hard to say which feature is most valuable. It's a complex product. It's not possible to say what is most valuable.

The solution is mostly stable.

The product scales well.

The solution offers good cloud extensions.

The technical support on offer is pretty good.

What needs improvement?

The user interface could be better. It could be more intuitive or more user-friendly.

The initial setup is complex.

It's not a good option for smaller companies. It can be a bit expensive.

For how long have I used the solution?

I've been using Spectrum Protect for maybe seven or eight years. It's been a while.

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June 2025
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What do I think about the stability of the solution?

There are some troubles, however, definitively it's a very stable product. There aren't too many issues with bugs or glitches. It's pretty reliable.

What do I think about the scalability of the solution?

This solution is more suitable for medium and large infrastructures, in my experience.

While it does depend on the environment, for the most part, the solution scales easily. The operating system, hardware, et cetera, make it compatible with all the vendors.

How are customer service and support?

I've been in touch with technical support on four to seven occasions. It was very valuable, speaking IT IBM support. It was okay. They helped me. I'd say we are satisfied with the level of service that has been provided to us.

Which solution did I use previously and why did I switch?

We also concurrently use Veeam and HP Data Protector.

If I compared it to, for example, Veeam, Veeam is more valuable for a cloud environment and it's not suitable for the physical environment. Spectrum Protect is a complex product and it's suitable for both the cloud and physical environments. Veeam, however, has a better user interface. There's no perfect product. Basically, some products have more advantages in one area and others in other areas.

How was the initial setup?

The ease of the setup depends on the infrastructure, however, mostly it's a complex process as it's not so easy to deploy Spectrum Protect when you compare it to the other products.

You have to know the customer infrastructure and you have to know what they need, and what they want to do. It's important that their requirements are clear. Even when you deploy according to these requirements, it's very complex. 

The solution does have automatic maintenance services, however, it needs an administrator on the system engineering corrections. It's not required not every day, however, from time to time, you'll have to check the logs and everything.

What's my experience with pricing, setup cost, and licensing?

For small customers, it can be a very expensive product. It's much more suited to larger organizations. It's expensive in comparison to other solutions, and it doesn't make sense, cost-wise when you are a small company.

What other advice do I have?

We are a service provider and a business partner with IBM. We have just come out with the latest update and other customers with the specific version. It depends. We have various customers.

It's a good product overall.

I'd are it at a nine out of ten. We've mostly been very pleased with its capabilities.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Service Director at scsi co.,ltd
Real User
Is stable and can be used in small, medium, and enterprise companies
Pros and Cons
  • "It is a very stable product. The cost is similar to that of other enterprise solutions."
  • "The main admin console from the UI cannot do anything in the product. It just allows us to maintain, maybe, 30% to 40%. For the rest, we have to use the command line."

What is most valuable?

It is a very stable product. The cost is similar to that of other enterprise solutions.

What needs improvement?

The main admin console from the UI cannot do anything in the product. It just allows us to maintain, maybe, 30% to 40%. For the rest, we have to use the command line. I think the management console could be improved.

The initial setup is very complex.

For how long have I used the solution?

I've been using this solution for more than twenty years.

What do I think about the stability of the solution?

IBM Spectrum Protect is very stable.

How are customer service and technical support?

The technical support is at a medium level; not bad and not good.

How was the initial setup?

The initial setup was very complex.

What's my experience with pricing, setup cost, and licensing?

When compared to the cost of other enterprise products, it seems to be in the same range. However, compared to the cost of non-enterprise products, it is really high.

What other advice do I have?

I would rate IBM Spectrum Protect at eight on a scale from one to ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
IBM Spectrum Protect
June 2025
Learn what your peers think about IBM Spectrum Protect. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
reviewer866136 - PeerSpot reviewer
Engineer at a tech services company with 1-10 employees
Real User
Provides us with the scalability and growth that we need
Pros and Cons
  • "It's very robust and has been on the market for a long time."
  • "The reporting could be better."

What is our primary use case?

We're working with different versions of this solution. We have different versions deployed for multiple clients. The latest version is 8.1.11. We have a mixture of legacy environments and new environments.

Our client's use cases are mainly to protect heterogeneous workloads, virtualized workloads, physical workloads, databases, SAP solutions, and ERP solutions. It's great for large, heterogeneous environments. Spectrum Protect has a lot of different agents and components that allow you to completely backup your entire environment.

I am a technical team leader for this solution. I have an implementation team who work side by side with me. From the customer-side, there is a team of roughly six people working with it. There are administrators, backup operators, and technical managers that work with us and this solution. In total, the organization has roughly 6,000 employees. It's a large organization by Colombian standards. 

How has it helped my organization?

IBM Spectrum Protect provides us with the scalability and growth that we need. It is suitable for very large environments. It's very robust and has been on the market for a long time.

Here's an example of how this solution has improved our client's organization: There is a customer in the banking sector here in Colombia — the private banking sector. They had two terabytes of information backed up daily, in incremental backups from a different number of file servers. Those file servers were being backed up daily. At the end of the month, the customer backed up the data completely. In short, they made a full backup of all the data  on a monthly basis. It was roughly 20 terabytes of data. To cope with this situation we implemented retention sets. Thanks to these retention sets, the customer doesn't need to back up that 20 terabytes of information monthly. They can just resort to the incremental backups that they made before, daily, to have a snapshot and an accurate picture of the end of the month. They only have to do another incremental backup for the last day of the month, and that's it; they have a complete, very robust picture for the monthly data. 

This has reduced our customers' backup time by a considerable amount. They have also reduced the amount of storage space needed as they are not repeating backups every month. The data is 90% the same, month to month, which has optimized both speed and storage capacity.

What is most valuable?

One of the more recent features that we value the most, being an influencer myself, there is feature we call retention sets. These retention sets are snapshots of previously backed-up data. This data no longer needs to be backed up again so there's no need to re-back up that information, to reinject that data. It allows us to offer, improve, and optimize the use of storage resources for our customers. We implemented this solution for a number of clients here in Colombia and throughout Latin America.

Also, Spectrum Protect has what is one of the greatest ecosystems of experts, users, forums and in general learning resources in the data protection realm.

What needs improvement?

The reporting could be better. There's not a complete solution for reporting; however, there is a solution that allows you to write SQL queries. This way, you can explore the databases with metadata and get the reports that you want. Still, that's not an out-of-the-box solution, it's just a tool that allows you to write queries as you need. There is a steep learning curve for that.

I would also love to see more agents and solutions devoted to backing up other workloads, especially in regard to non-traditional databases.

The licensing can be a pain to manage. There is a tool that can provide you with automated reports regarding how much licensing you're using, but sometimes it's not accurate. You need to contact an IBM representative in order to get the correct information. 

Traditionally, there has been a Spectrum Protect for Virtual Environments module that allows you to protect virtualized environments; however, it's not easy to use. It's very complex. In this case, my advice is to leverage Spectrum Protect Plus, which is the newest addition to the portfolio to back up both virtualized and modern workloads and works very well.


For how long have I used the solution?

I've been working with Spectrum Protect for the last 10 years.

What do I think about the stability of the solution?

I think that it's the most scalable solution in the market. That's the reason why the largest enterprises in Colombia use it. Speaking as an expert on these types of solutions, there is no other solution that can support the size of workloads, components, and servers required for very large environments. I don't think it's just a matter of scalability, but also performance, too.

How are customer service and technical support?

IBM technical support has been pretty good so far. We were given a technical point of contact for every inquiry that we had during the implementation process. My team has a lot of expertise now, but every now and again, we require some support from IBM. Their support has helped us get this solution working precisely as we need. Overall, regarding IBM Spectrum Protect, IBM support has been great. 

How was the initial setup?

The initial setup might be complex. There are a lot of different nuances that need to be taken into account; however, with the help from an experienced team, the product can be deployed seamlessly.

Years ago, it took us roughly three to four months to implement this solution — mainly due to the amount of maintenance and the number of components that also need to be deployed. Security concerns also need to be addressed and resolved from the client-side. All of this made it quite difficult.  Now that we leverage IBM Spectrum Protect blueprints that are available publicly, to reduce implementation time down to a couple of weeks, sometimes even a couple of days. This has allowed us to stay competitive in what is a very competitive market.

What's my experience with pricing, setup cost, and licensing?

Spectrum Protect Plus, a complementary solution to Spectrum Protect, comes bundles in some licensing schemes together with Spectrum Protect. This has allowed us to reach all sorts of customers. It allows our clients to get a hold of virtualization technology, including backup and recovery, and instant restore. These are features are needed in today's rapidly changing environments.

Which other solutions did I evaluate?

When Spectrum Protect is not suitable for a customer's environment, we always recommend backup replication solutions. Backup replication solutions are much easier to manage as they don't require a steep learning curve. Backup replication solutions are a great fit for small to medium-sized businesses, but for large corporations, large enterprises, or large companies, my choice is Spectrum Protect.

What other advice do I have?

My advice to potential users would be to follow the IBM Spectrum Protect blueprints. These documents are very valuable and informative. They'll provide you with a lot of needed advice. They'll also provide you with a forewarning regarding situations that can occur during the implementation process. Sometimes people completely skip over these blueprints and go ahead with the implementation — my take is: don't .

Make sure to leverage all of the new features that this product offers. For example, many people don't bother using the retention feature; however, this feature is great for reducing storage and also improves the backup speed regarding operations. Don't be intimidated by these features. Contact and experienced team that can help you out to get the most out of the solution.

Overall, on a scale from one to ten, I would give his solution a rating of eight — it's a proven solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
reviewer1207044 - PeerSpot reviewer
Sr Systems engineer at a energy/utilities company with 10,001+ employees
Real User
Fast, stable, and scalable
Pros and Cons
  • "Technical support is okay. We have not had many issues with them."
  • "They should introduce more features for virtualization platforms and backing up IBMs. Backup speeds should also be improved."

What is our primary use case?

Our primary use case for IBM Spectrum Protect is backup. 

What is most valuable?

The IBM Spectrum Protect feature I find the most valuable is how fast it is. 

What needs improvement?

They should introduce more features for virtualization platforms and backing up IBMs. Backup speeds should also be improved. 

For how long have I used the solution?

I have been using this solution for about a decade. 

What do I think about the stability of the solution?

IBM Spectrum Protect is stable. 

What do I think about the scalability of the solution?

IBM Spectrum Protect is scalable. 

How are customer service and technical support?

Technical support is okay. We have not had many issues with them. 

How was the initial setup?

The initial setup at a new sight is straightforward. It takes about a week. 

What's my experience with pricing, setup cost, and licensing?

IBM Spectrum Protect is expensive. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Backup Administrator at a insurance company with 5,001-10,000 employees
Real User
Good GUI with very good performance and an easy initial setup
Pros and Cons
  • "In general, the solution is quite user-friendly. The GUI is very nice."
  • "There needs to be a bit more automation."

What is our primary use case?

We primarily use the solution in order to back up VMware, Hyper V, SQL, and Oracle. We also do Linux, AIX, and solutions that Cisco has as well.

We also do voice logging.

What is most valuable?

The solution has excellent performance overall. 

The product's initial setup is pretty straightforward. They offer good documentation that helps with the process.

The stability of the solution is very good.

In general, the solution is quite user-friendly. The GUI is very nice.

What needs improvement?

The solution requires organizations to purchase an extra license to go to the cloud. I've got a limitation of going to the cloud. I don't want to pay more. It gets expensive.

There needs to be a bit more automation.

For how long have I used the solution?

We've been using the solution for the last five years or so. It's been a while at this point.

What do I think about the stability of the solution?

The solution is quite stable. We're actually in the process of doing a POC for a sister company to make sure the stability holds and it's doing very well. There aren't bugs or glitches. It doesn't crash or freeze. It's good.

What do I think about the scalability of the solution?

We had to look at the scalability as we wanted to expand. You need to purchases extra licenses if you want to expand. 

How are customer service and technical support?

I'd rate the technical support at a nine out of ten. Every time they change some aspect of the product, we need to call them to get clarity and they are always very helpful. We're extremely satisfied with the level of support they provide to our organiztion.

How was the initial setup?

The initial setup is not complex. It's pretty straightforward overall. They have very helpful documentation and assistance from the engineers. It's a smooth process. A company shouldn't have any issues with the implementation.

What about the implementation team?

The solution does have engineers that can help with the initial setup.

What's my experience with pricing, setup cost, and licensing?

The solution can get pretty expensive. They also charge an extra license if you would like to go to the cloud.

The solution charges companies a licensing fee on a yearly basis on the front-end. You pay at the beginning of the year.

What other advice do I have?

We are customers and end-users.

Our contract is coming to an end and the way that the budget is going, we've decided that we going with peer storage at this stage. We're going to change the way we are doing things, both on-premises and in the cloud.

Whether this solution makes sense for a company depends on their environment and their overall goals.

I'd rate the solution at an eight out of ten. We were mostly happy with the product, however, there were some limitations around the licensing that's making us rethink our commitment to it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solutions Architect at Net Place
MSP
Feature complete, scalable, and high availability
Pros and Cons
    • "The installation process could be simplified."

    What is most valuable?

    Overall the solution is fairly complete.

    What needs improvement?

    The installation process could be simplified. However, the tool is comprehensive and if the installation is too easy, then the tool itself will be too simple as well. I do not see any pain points. The only issue I see is the pricing, it is expensive.

    For how long have I used the solution?

    We have been using the solution with the last 12 months.

    What do I think about the stability of the solution?

    It is a really capable tool. It is the best solutions on the market regarding recovering and the way it functions.

    What do I think about the scalability of the solution?

    The scalability is really good. It is very capable, it has high availability, multiple backup servers, many posts, and workloads.

    How was the initial setup?

    The installation is complex. It is a comprehensive solution as IBM has evolved from the TSM and Tivoli Storage Manager. It has multiple integrators, allowing it to communicate with most of the kinds of workloads. It is not easy to deploy.

    What about the implementation team?

    We usually had three people doing the deployment. The solution uses multiple integrators, for example, they integrated with Oracle, SAP HANA, Microsoft, and Bare Metal. You will normally need one senior deployer, and a senior analyst to deploy it. If the individual that is going to do the deployment is a high-level senior person, he can do it by himself depending on experience. If there is not a senior person, you are going to need more than one to assist.

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive.

    What other advice do I have?

    The solution is capable of connecting to the cloud, public or private, but we are currently using it on-premises on this particular project.

    I rate IBM Spectrum Protect a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Director at Magnamious Systems Pvt. Ltd.
    Reseller
    Support of the IBM X platform and the backup data replication to DR are valuable, but it needs a lot of improvements
    Pros and Cons
    • "Support of the IBM X platform and the backup data replication to DR are the most valuable features."
    • "It has a lot of areas for improvement. Its reporting for job completion or incompletion can be improved. It should also provide a granular recovery, ease of operation, data life cycle management, and media management. It should support a backup in such a format that in case of a disaster, one can start the virtual machine out of the backup itself. Its reliability can also be better. It is also expensive, and their support is also poor."

    What is our primary use case?

    We use it for backup.

    What is most valuable?

    Support of the IBM X platform and the backup data replication to DR are the most valuable features.

    What needs improvement?

    It has a lot of areas for improvement. Its reporting for job completion or incompletion can be improved. It should also provide a granular recovery, ease of operation, data life cycle management, and media management. 

    It should support a backup in such a format that in case of a disaster, one can start the virtual machine out of the backup itself. Its reliability can also be better. It is also expensive, and their support is also poor. 

    For how long have I used the solution?

    I have been using this solution for the past five to six years.

    What do I think about the stability of the solution?

    From a security point of view, there are fewer concerns about the backup as long as you encrypt the data.

    What do I think about the scalability of the solution?

    It is scalable. The scalability also depends on your network architecture, etc.

    How are customer service and technical support?

    Their technical support is very poor. We are not very happy with them.

    How was the initial setup?

    Its initial setup is complex. It took three to four days.

    What about the implementation team?

    My team members handle the deployment. The number of people required depends on the number of IT assets that we are trying to protect.

    What's my experience with pricing, setup cost, and licensing?

    It is expensive.

    What other advice do I have?

    I would recommend it depending on the use cases, but it is better to avoid IBM now. It is a new era of other solutions. IBM should catch up or allow itself to become extinct.

    I would rate IBM Spectrum Protect a five out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
    PeerSpot user
    Service Director at scsi co.,ltd
    Real User
    Stable and offers good backup capabilities but the licensing is confusing
    Pros and Cons
    • "The licensing isn't very clear. They should work to simply or clarify the cost structure."
    • "The licensing isn't very clear. They should work to simply or clarify the cost structure."

    What is our primary use case?

    We primarily use the solution for security purposes. We implement this solution for many of our clients.

    How has it helped my organization?

    Due to the rapidly provision new server in my organization, the backup resource needs to add more also. But IBM Spectrum Protect can help me to optimize the backup resource. 

    What is most valuable?

    The backup aspect of the solution is very good. The solution allows for incremental backups forever. It saves your backup files while also saving space.

    The product is quite stable.

    The API is simple to integrate into a custom application.

    What needs improvement?

    You need to use command line rather than the console. It would be better if users didn't have to use command line in order to use the solution.

    Technical isn't so great. It's a bit slow in terms of response. They need to get back to their users a lot faster.

    The licensing isn't very clear. They should work to simply or clarify the cost structure.

    For how long have I used the solution?

    More than 10 years

    What do I think about the stability of the solution?

    We have enjoyed very good stability while using this solution. It's reliable and seems to be free of bugs and glitches. It doesn't crash or freeze. We've been happy with it.

    What do I think about the scalability of the solution?

    We have a pretty big setup. There are users across ten servers. I'm not sure exactly how many there are in total.

    How are customer service and technical support?

    Technical support is a bit too slow. They really should be more responsive.

    There is no remote support.

    How was the initial setup?

    As long as you have a bit of experience, you shouldn't have any trouble with the initial setup. I didn't handle it directly, however. We had someone who did it and he was quite knowledgable. Due to that, the deployment was pretty quick. He had is up and running in three or four hours. 

    What about the implementation team?

    We handled some aspects ourselves, however, we did enlist some outside help as well for the initial implementation.

    What's my experience with pricing, setup cost, and licensing?

    The licensing process is very unclear and a bit complicated. Many of our clients have trouble figuring it out. They'll buy a license and then they find out the limits are wrong. 

    What other advice do I have?

    We're an implementor.

    Overall, we've had a good experience with the solution and I would easily recommend this product to other organizations.

    On a scale from one to ten, I would rate it at a seven.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
    PeerSpot user
    Buyer's Guide
    Download our free IBM Spectrum Protect Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2025
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    Buyer's Guide
    Download our free IBM Spectrum Protect Report and get advice and tips from experienced pros sharing their opinions.