What is our primary use case?
My company was using IBM Spectrum Protect to back up the environment. It helped my company implement a backup policy. My company needed different versioning and types of backup, but in the last two years, the license cost for the solution got out of hand.
What is most valuable?
What I found most valuable in IBM Spectrum Protect is that it allows you to back up physical machines, and its proxy feature lets you back up virtual machines.
What needs improvement?
Software-wise, IBM Spectrum Protect didn't handle virtual machines that well, but I heard that the issue had been resolved on IBM Spectrum Protect Plus, though I didn't get a chance to test that feature.
The license cost is mainly the area for improvement in IBM Spectrum Protect.
Another con in the solution is the Microsoft Office 365 backup, which needed to be handled better by IBM Spectrum Protect, and could have some improvements.
For how long have I used the solution?
My company switched from IBM Spectrum Protect to Veeam, but I had hands-on experience with IBM Spectrum Protect within the last twelve months.
My company has been using IBM Spectrum Protect for the last ten years.
What do I think about the stability of the solution?
IBM Spectrum Protect is a very stable solution, so I'm rating it eight out of ten in terms of stability.
What do I think about the scalability of the solution?
Scalability-wise, IBM Spectrum Protect is a seven out of ten for me.
How are customer service and support?
I'm rating the technical support for IBM Spectrum Protect a nine out of ten.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We stepped away from IBM Spectrum Protect and have started using Veeam, primarily because of the higher license cost of IBM Spectrum Protect.
Before using IBM Spectrum Protect, we used Omniback from HP, and we switched to IBM Spectrum Protect because Omniback didn't keep up with the trend, was still working with OTA backup, and didn't support our backup needs, for example, versioning.
How was the initial setup?
Regarding the initial setup for IBM Spectrum Protect, it's a four out of ten for me. It's complex.
Complete deployment of IBM Spectrum Protect took two weeks.
Initially, the team had some problems with the setup because there was an error in the assessment, and my company ran out of capacity within two months of implementing IBM Spectrum Protect. It was garbage in, garbage out. The evaluation by the administrators was not done correctly, so that IBM couldn't supply an adequate solution.
What about the implementation team?
We hired a consultant from IBM to deploy IBM Spectrum Protect ten years ago. The consultant assessed the environment and implemented the solution.
What was our ROI?
I don't have the metrics on ROI from IBM Spectrum Protect, but mostly, my company switched over to the product because Omniback was no longer adequate.
Using IBM Spectrum Protect meant using fewer tapes versus Omniback because IBM Spectrum Protect could handle bigger tape sizes, while Omniback held three or five-millimeter tape sizes. IBM Spectrum Protect required less storage, so it was mostly good enough to support my company's new backup policy through versioning, encryption, and security.
ROI-wise, I'm scoring IBM Spectrum Protect as seven out of ten.
What's my experience with pricing, setup cost, and licensing?
IBM Spectrum Protect, cost-wise, has way higher pricing than Veeam. By switching over to Veeam, my company saved over $600,000 in USD.
My company was on a PPU license for IBM Spectrum Protect, which was okay initially. After two or three years, IBM called to switch the license to terabyte licensing, and it seemed OK to change at the time, but in the last three or four years, it became expensive.
The IBM Spectrum Protect pricing is a two on a scale of one to ten.
My company paid additional fees for maintenance, apart from the standard licensing fees.
Which other solutions did I evaluate?
I evaluated a solution from Quantum, though I can't recall its name.
What other advice do I have?
I have experience with IBM Spectrum Protect, formerly Tivoli Storage Manager.
My company was an IBM customer but has stepped away and moved to Veeam.
The company had three different sites where the solution had on-premise deployments.
Regarding the implementation, there was an IBM consultant on site and two backup administrations learning the IBM Spectrum Protect installation process along the way. My company also had a team of five or six system and network administrators who helped with client-related concerns because my company had more than one hundred fifty clients for separate sites. The two backup administrators handled the maintenance for IBM Spectrum Protect.
One thousand two hundred people use the solution.
I would suggest to others looking into implementing IBM Spectrum Protect to research terabyte licensing and be clear on how much data your company has, including your expected data growth, so you can assess where you'll stand regarding license costs. If you're moving to big data or you'll be storing big data, PPU licensing could be a more suitable option.
My rating for IBM Spectrum Protect is seven out of ten because it's one of the two best backup software currently available. It also has excellent support if you have a maintenance contract, but I live in a small country, so this could be why IBM provided better support.
I'm an IBM Spectrum Protect customer.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.