manager technique at a consumer goods company with 10,001+ employees
Real User
Stable legacy solution for tape libraries, but lacks unified GUI
Pros and Cons
  • "The feature we have found most valuable is when you want to integrate it with a Tape Library and then do the DRM life cycle. That is when it works the best."
  • "They do not have a unified GUI, they only work on CLI and operations center, which is really complicated for the installation and configuration."

What is our primary use case?

Our primary use case is using it for protecting the physical environment.

What is most valuable?

The feature we have found most valuable is when you want to integrate it with a Tape Library and then do the DRM life cycle. That is when it works the best.

What needs improvement?

In terms of what could be improved, the integration with Cloud and a simplified, unified GUI. They do not have a unified GUI, they only work on CLI and operations center, which is really complicated for the installation and configuration.

For how long have I used the solution?

I have been using IBM Spectrum Protect for almost 15 years.

Buyer's Guide
IBM Spectrum Protect
March 2024
Learn what your peers think about IBM Spectrum Protect. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

Yes, it is scalable. It is scalable with Db2 and it can be scalable with the metatext.

How are customer service and support?

Their technical support is good.

How was the initial setup?

The initial setup can be a little bit complex.

It could be simplified.

What's my experience with pricing, setup cost, and licensing?

The pricing is costly.

What other advice do I have?

On a scale of one to ten, I would give IBM Spectrum Protect around a 7.

To raise that score, I would like to see Cloud integration and full Cloud support.

Additionally, they have much less support in terms of backing up the SQL databases than other applications.

There are many modernized applications out there in the market. If someone has a full legacy with tape in front or if they have purely tape and they want to use tapes, then for them I would say it is a very good solution. But if they want to move towards Cloud and modernize more, then I think there are better solutions to look into than IBM, such as Veeam or Cohesity or Rubrik.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager at a university with 10,001+ employees
Real User
Has good building, compression, and backup features, along with a tool to save point-in-time backups
Pros and Cons
  • "The backup is very good. In other backup systems, you need a lot of storage to gain the same backup policy."
  • "The software is very complicated. You have to do a lot of configurations to build a server, and you would need to backup and restore."

What is our primary use case?

We use IBM Spectrum Protect for all the organization backups. When there is loss of data, we can restore it from the backup.

What is most valuable?

We have found the building, compression, backup, and the tool to save point-in-time backups to be valuable features.

The backup is very good. In other backup systems, you need a lot of storage to gain the same backup policy.

There aren't too many bugs, and it is good for storage and backup.

What needs improvement?

The high availability of the backup servers can be improved because we can replicate nodes, but the software is very complicated. It's very complicated to do backups in several clusters.

You have to do a lot of configurations to build a server, and you would need to backup and restore.

To go to new hardware, it's a project because you would need to do tests of the backup and restoration of the  DB2 database. A lot of time would need to be spent.

There are lots of configuration issues.

I think it would be good if they could improve the self service of the users.

For how long have I used the solution?

We've been using this solution for about 20 years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It's not a scalable solution. For example, if I need to move to a better host or if I need to move my database that gives them the metadata, then I would need to move the IBM Spectrum Protect database to another storage spot. So, I would need to do a backup and restoration of the database. There is no scalability in the backup server.

I can't move it to another host without downtime. I would need a minimum of one day of downtime to move the database to another storage spot or to move the server to another server. I can't build another host and then switch.

We do plan to increase usage because there are more backup needs.

How are customer service and technical support?

The technical support is okay. Sometimes, they give the answer but not immediately. At other times, we have to handle a case for a very long time.

How was the initial setup?

The initial setup for IBM Spectrum Protect was complex. It's not a software that you can install and do a little bit of configuration and be done. You have to know very well what you're doing with it.

It works with DB2, and you have to know what the sizing, the log sizing, and so forth are. This is the difficulty with this software.

What about the implementation team?

I did the deployment myself, but it would be very difficult to do it alone. I did it because I had enough time as a new employee 20 years ago; I took it on as a project.

However, in most organizations there won't be enough time to learn about IBM Spectrum Protect yourself. It would be better to do it with a deployment company that has more experience.

What other advice do I have?

I think that overall it's a good software for backup. There aren't a lot of bugs, and it's very good for storage. However, you have to be a specialist; it's not plug and play.

On a scale from one to ten, I would rate IBM Spectrum Protect at nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user677721 - PeerSpot reviewer
it_user677721Information Technology Technician at a tech vendor with 51-200 employees
Real User

Good feedback.


Besides these,IBM provides an open mindset which allows 3rd party integrations from for example spictera SPFS solution.


SPFS - is a file system for Spectrum Protect, allowing the client to mount the Spectrum Protect storage as a mount point on the servers so that it is possible to protect almost any type of data using normal file system operations via the mounted file path.


Eg


# mount.spfs /backup


# mysqldump > /backup/my.bkp


All filesystem operations are translated directly to Spectrum Protect Client API calls, so nothing is cached locally.


This can be used to improve data protection to for databases, by integrating the transactional archive process of WAL/archive transactional data copying to go directly to the Spectrum Protect storage instead of to a local disk.


More details about SPFS is here:


https://www-356.ibm.com/partne...;solution=56435

Buyer's Guide
IBM Spectrum Protect
March 2024
Learn what your peers think about IBM Spectrum Protect. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.
Senior Storage Architect at a computer software company with 201-500 employees
MSP
Extremely scalable with great GUI and easy to use
Pros and Cons
  • "Their GUI has improved quite a bit. It's made the solution a lot simpler and less complex."
  • "They took some of the funding off of it for a while. Therefore, instead of being a market leader, they took their position for granted. Then some competitors developed new bells and whistles that they advertise, and due to that lag a few years ago, there are not the resources to explain the differences."

What is our primary use case?

Our clients use it for consolidated backup and mostly for guests on the VM.

How has it helped my organization?

The solution significantly improves a client's restoration times. They also do complete backups now. Some of the things clients used before couldn't really provide complete backups. In that sense, it's been great for organizations.

What is most valuable?

The solution actually does a lot. It's really powerful. The value of Spectrum Protect is it does everything. It does tape and it does disk. It's easy to migrate. You don't need any other software. It's basically an all-in-one solution, which is its most valuable aspect.

Their GUI has improved quite a bit. It's made the solution a lot simpler and less complex.

What needs improvement?

The solution has a Spectrum Protect Plus product, which is more for Windows-only VM. However, it doesn't really do tape. It requires IBM to do things to the Cloud, which adds costs. They're starting to integrate the products together. That said, right now, it's like two implementations, it's not one product.

We've tried to sell Protect Plus from time to time, however, then you need Protect if you want to do tape. It's kind of clunky. Once they integrate the products, it will be pretty powerful.

Spectrum Protect is still an industry-leading product across multiple operating systems. It still runs best on an AIX server and does remember Windows or Linux. The install base is more AIX as far as hosts because the AIX server is more powerful.

They should be able to integrate the products so that you don't have to do two system installs.

The solution should have a better way to deal with the system state files in Windows. They should do that better where it doesn't try to walk the file system and you have to use in image mode.

The experienced people still use the CLI. You shouldn't have to use a CLI to use this product.

They took some of the funding off of it for a while. Therefore, instead of being a market leader, they took their position for granted. Then some competitors developed new bells and whistles that they advertise, and due to that lag a few years ago, there are not the resources to explain the differences.

They're outsold. IBM is outsold because people do not understand the product and it had a reputation of being complex.  That said, with the new GUIs and other improvements, it's really pretty easy. The problem is they've got to deal with their old reputation of being difficult and complex. Still the GUI could still be more robust.

For how long have I used the solution?

I've been using the solution for 20 years now. It's been two decades.

What do I think about the stability of the solution?

The solution is extremely stable. There are no issues with bugs or glitches. It doesn't crash or fail. It's reliable.

What do I think about the scalability of the solution?

We work with all sizes of businesses from Fortune 100 insurance companies to small colleges and universities. We have all sorts of customers.

The scaling potential of the solution is huge. This is an enterprise solution compared to some of the smaller options. It also scales down when you do less than 100 terabytes. It has very favorable pricing. It's competitive with other products.

How are customer service and technical support?

Technical support is not as good as it could be. It's not as good as some of the competitors. IBM has put more resources into it recently. However, they had a stage about two years ago where they kind-of stopped spending as much money on Protect due to the fact that they had so many other IBM products. 

Overall, I'd rate their technical services at seven out of ten. It's not too bad, however, it could be better. They are quite responsive. Now that IBM is more focused on improving the product it may improve as well.

Which solution did I use previously and why did I switch?

I have some experience with Veeam as well. I really like it compared to Veeam. You don't have to have media servers. It's nice compared to Veeam that ­clients don't have to do a media server.

We've had customers who have used other solutions, however, they've been weak and not as scalable as IBM.

How was the initial setup?

The initial setup is not complex. It's straightforward. It's easy.

What's my experience with pricing, setup cost, and licensing?

The pricing is quite good and very competitive in the market.

What other advice do I have?

I'm a reseller and a system architect. I'm not really a user. I'm a project manager and architect. However, we have people on our team that use and install it.

We're using the current version of the solution.

I'd advise other companies to not forget tape. With ransomware and everything else, it's hard. People forget tape is cheap. Tape gives you an air-gap, and, if you properly use it, you get a good hybrid solution.

Many people think it's disk only, and that's just for yesterday's restore, however, for a long-term solution, tape is so much more cost-effective.

I'd rate the solution eight out of ten. It's a full-feature product. It's hard to be perfect with full-featured products. There are compromises due to the fact that they do so much.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Tomas-Dalebjörk - PeerSpot reviewer
Tomas-DalebjörkIT Architect at CGI
Real User

It is possible to protect almost any data with Spectrum Protect.
Using SPFS
www-356.ibm.com

See all 2 comments
it_user866817 - PeerSpot reviewer
Storage Administrator at Comerica Incorporated
Real User
We can freeze and start databases for consistent backups. However, it does not do too well in our virtual environment.
Pros and Cons
  • "We can freeze and start databases for consistent backups."
  • "It allows us to have one interface."
  • "It is pretty scalable. It will scale to anything."
  • "It does not do too well in our virtual environment."
  • "We would like to see bare-metal restorers."

What is our primary use case?

Our primary use case is for database backups. It is performing okay. 

We are probably moving to NetWorker, because we want to use one platform for all of our backups. Right now, we use Avamar for virtualized environments and Spectrum Protect for databases. We want to get to one platform.

We have two main campuses with three petabytes of storage. We use virtualized tape, IBM product TS7700 Hydra. Those are all replicating, and we also have our Spectrum Connect and Spectrum Protect databases being replicated using Remote Mirror between sites (about 130 kilometers apart). Right now, the database (300 to 400 gigs) is sitting on some flash on a EMC VNX behind an SVC.

How has it helped my organization?

It is just a backup. It has not changed anything.

What is most valuable?

It allows us to have one interface. Our database administrators can schedule backups themselves. We can freeze and start databases for consistent backups. Also, we can have different schedules for whatever they need, whenever they want.

What needs improvement?

We would like to see bare-metal restorers.

There are some things that it is not doing too well for us. It does not do too well in our virtual environment. We have had to move away from it because of this.

What do I think about the stability of the solution?

Stability is good. We have some trouble with Clients, but I think all backup products have problems. They just have different problems.

What do I think about the scalability of the solution?

It is pretty scalable. It will scale to anything. There have been no problems. 

How is customer service and technical support?

Technical support has been good. Except sometimes, there will be some performance problems and no one knows what is happening. We end up spinning our wheels. With a couple of performance problems, we have ended up having to rebuild the database because everyone will eventually give up. 

Everything is normally good. If we have had a problem with our Client, they respond right away.

Which other solutions did I evaluate?

I do not know who else was evaluated when we were looking for a solution.

Now, we have NetWorker, Avamar, and Spectrum Protect. So, we have two and a half too many backup products.

What other advice do I have?

What it does, it does excellent. I would recommend the product.

We chose Spectrum Protect because everything we had was IBM. At the time, it could do everything; all the environment. Everything that we had could go into Spectrum Connect: There were some P7s, Windows, and that was it.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user866142 - PeerSpot reviewer
Lead Storage Administrator at a government with 5,001-10,000 employees
Real User
It has a lot more capabilities and functions than competing products
Pros and Cons
  • "It has a lot more capabilities and functions than a lot of other products. Even though it is more complex, the reason is because it gives you a lot more features. This is what I prefer, especially for a long retention."
  • "I would like to see the operations center be a lot more functional. It was nowhere near as functional as the admin center, and I'm doing a lot of command line with it."

What is our primary use case?

The primary use case is to provide backup and archive our data, onsite and offsite. It is performing very well. 

Our infrastructure is on-premise; nothing is in the cloud. We are utilizing things like spinning disks, flash storage, tape, snapshots, etc. We are still sending tapes outside. 

How has it helped my organization?

It has a lot more capabilities and functions than a lot of other products. Even though it is more complex, the reason is because it gives you a lot more features. This is what I  prefer, especially for a long retention.

What is most valuable?

I have not implemented the most important feature yet: node replication. I can have a hot Spectrum Protect server under the DR site instead of having to build one up like I would have had to before.

What needs improvement?

I would like to see the operations center be a lot more functional. It was nowhere near as functional as the admin center, and I'm doing a lot of command line with it. I grew up doing command line, so it is fine for me. For people that are younger, they want to do everything on their smart phone, and running hundreds of commands is not the answer. Therefore, more functionality for things like creating tape drives and tape libraries, as the functionality is not at the operations center yet. If the operations center had been fully functional, I would have probably given it a rating of a 10.

What do I think about the stability of the solution?

So far, so good. I am looking to find out, in the future, what the stability is going to be and the best way to architect what we are designing to do.

What do I think about the scalability of the solution?

Everything so far has been really good. It is very scalable.

I am managing two instances of Spectrum Protect.

How is customer service and technical support?

The technical support has been really good for both Spectrum Protect and IBM Storage. The support team has very responsive. I want to be talking to somebody who can help me and knows more than me, which is the case with IBM technical support. So, their support has been very good.

How was the initial setup?

The initial setup was pretty straightforward because it was really old school. Now, with the whole new design of where we are going, I am involved from ground floor up.

What's my experience with pricing, setup cost, and licensing?

The product is more complex and can be pricey, but you are paying for one copy of the data as opposed to other vendors. For example, if I have five copies of the data, I will be spending a lot more money. Switching to one vendor, it will cost over a million dollars to give us less functionality, which is why we did not do it.

Going to IBM Tech University Conference saved me from making a major purchase of the wrong thing, which was very helpful.

Which other solutions did I evaluate?

We evaluated Commvault, NetBackup, and Axiom (until they were purchased by a competitor). We also looked at Rubrik. We prefer Spectrum Protect, and even though we have looked at its competitors, we have never switched.

What other advice do I have?

I would recommend going with Spectrum Protect. That is what I would tell them now, and I have, I have former coworkers using other products that ask me about designing a hot site, because their product does not do it.

Main criteria when selecting a vendor: Something that would allow us to be able to have it onsite. For the other vendors who we looked at, you would still have to build up a new server or new environment, and hopefully have a backup of your database. In this case, I can switch from a primary to a secondary, back and forth, instead of spending weeks, maybe months, producing a tape library. Now, I do not have to do that.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
CEO at a educational organization with 5,001-10,000 employees
Real User
Top 10
Could be compatible with various systems and process integrations
Pros and Cons
  • "The platform has valuable stability."
  • "There could be various client systems and process integration included in the product."

What is our primary use case?

We used the platform for data backup purposes.

What is most valuable?

The platform has valuable stability.

What needs improvement?

There could be various client systems and process integration included in the product.

For how long have I used the solution?

We have used IBM Spectrum Protect for 20 years.

What do I think about the stability of the solution?

I rate the platform's stability a nine out of ten.

What do I think about the scalability of the solution?

We had more than 1000 IBM Spectrum Protect users in our environment. The scalability is low for process integration. Apart from that, it provides good scalability.

How was the initial setup?

There was a team of two to three administrators for deployment. Two administrators maintain it at present.

What about the implementation team?

We implemented it in-house back then.

What's my experience with pricing, setup cost, and licensing?

IBM Spectrum Protect has a fixed price and includes no additional costs.

What other advice do I have?

We plan to switch to another tool as IBM Spectrum Protect doesn't meet our business requirements. I rate it a one out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Architecte Technique at a retailer with 10,001+ employees
Real User
Stable and easy to use, but better integration with third-party solutions is needed
Pros and Cons
  • "The interface is easy to use."
  • "Better integration with other tools and databases is needed."

What is our primary use case?

We are a technology provider and IBM Spectrum Protect is one of the solutions that we are certified in. Our customers are using it for databases and applications.

What is most valuable?

The interface is easy to use.

What needs improvement?

Better integration with other tools and databases is needed. Some examples of this are Oracle RMAN and Veeam.

For how long have I used the solution?

I have been working with Spectrum Protect for three years.

What do I think about the stability of the solution?

The stability is ok. We are working with different databases and different clients, and we haven't had any issues.

What do I think about the scalability of the solution?

Scalability is good.

How are customer service and technical support?

The technical support is good but it isn't easy to convince somebody to use it more often because of the cost.

Which solution did I use previously and why did I switch?

I have used similar products by several different vendors and I feel that many of them are better than IBM Spectrum Protect. For example, Veeam is better because it provides better protection for a physical server. They offer both an on-premises and a virtual edition.

How was the initial setup?

I think that the initial setup is simple, although the solution overall is somewhat complex in terms of detail. Our deployment took one month to complete because it took time to identify the full workload.

We were able to deploy it for databases on four or five systems, some of which are not Windows-based. We have different technologies in use.

What other advice do I have?

This is a product that I recommend, although I think it depends on the sizing of your IT systems. That said, there is a need to have a solution that is recognized by most companies.

Overall, I feel that this is an average product. In my opinion, there are many competing products that are better than Spectrum Protect.

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user672387 - PeerSpot reviewer
Lead Engineer at a retailer with 10,001+ employees
Vendor
The most valuable features are compression and deduplication.
Pros and Cons
  • "The most valuable features of Spectrum Protect would be the compression and the deduplication."
  • "I am looking forward to new features in the next release. One of the main features is the cloud storage integration, which was one of my main required features. I've had more difficult experiences with other platforms than with this one."

How has it helped my organization?

Besides the compression, the new feature of data replication has helped us. Based on the feature, we were able to decommission our tape media infrastructure.

What is most valuable?

The most valuable features of Spectrum Protect would be the compression and the deduplication.

What needs improvement?

I am looking forward to new features in the next release.

One of the main features is the cloud storage integration, which was one of my main required features. I've had more difficult experiences with other platforms than with this one.

What do I think about the stability of the solution?

It's a very stable application. It was challenging at the beginning of the implementation of the replication and deduplication, but once it was completely deployed, it has been very stable.

What do I think about the scalability of the solution?

The scalability has been great. We were able to introduce and scale from the storage pools, as well as from all the backup infrastructures.

How are customer service and technical support?

I have used technical support. I've been fully engaged with IBM support and they've been very, very helpful.

Which solution did I use previously and why did I switch?

I've been using the same product for the last 15 years. I know it's been very reliable, so I've stayed with it.

How was the initial setup?

The setup was challenging in certain areas. For the most part, based on the experience I had, I was able to accomplish it OK.

What other advice do I have?

I would highly recommend the proof of concept which is one thing that IBM provides with their lab services and other types of support. Especially with the new features and the cloud integration, that will be a great opportunity to introduce the new platform.

The most important criteria is scalability and support. Support to me is key, since at the end of the day, we're providing service to the company. So far, the experience has been very good.

I have been working with it for a few years now and I've touched other types of data protection platforms. So far, Spectrum Protector has been the best.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Charlita Dalebjörk - PeerSpot reviewer
Charlita DalebjörkActing CFO with 1-10 employees
Real User

True.
IBM's philosophy are to backup only changed content (why backing up data again if it has not changed?)
You can do progressive block level incremental forever on databases also now using ("LIGTAS") DB Protection www.ligtas.org
A solution that uses Spectrum Protect API.
Progressive block level incremental forever on databases

Buyer's Guide
Download our free IBM Spectrum Protect Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
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Buyer's Guide
Download our free IBM Spectrum Protect Report and get advice and tips from experienced pros sharing their opinions.