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it_user1366821 - PeerSpot reviewer
Director of Storage Services at a legal firm with 5,001-10,000 employees
Real User
Great archiving features with good stability and the capability to scale
Pros and Cons
  • "The archiving feature is the most valuable aspect of the solution."
  • "Although I am not a technical user, I would say the cloud integration features could be improved."

What is our primary use case?

The solution is primarily used for backing up all of our servers and data. We also use it for a lot of driving data.

How has it helped my organization?

I'm new to the company, so I don't know if I can answer how the solution has improved the organization.

What is most valuable?

The archiving feature is the most valuable aspect of the solution.

What needs improvement?

Although I am not a technical user, I would say the cloud integration features could be improved.

Buyer's Guide
IBM Spectrum Protect
June 2025
Learn what your peers think about IBM Spectrum Protect. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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For how long have I used the solution?

I'm fairly new to the company, however, I've been using the solution for probably just over five years now.

What do I think about the stability of the solution?

The solution is very stable. We haven't faced any bugs or glitches. There haven't been system crashes. It's reliable. An organization won't have to worry about stability.

What do I think about the scalability of the solution?

The solution is highly scalable. An organization that needs to expand the services should be able to do so without any issues.

The solution doesn't have a high user count. Rather, it is used by our IT department to protect our organizations' data. No end users would have access to it. About 10-15 people from our storage and data protection team have access to it currently.

How are customer service and support?

Technical support is great. they're very knowledgable and technical people. We've been satisfied with the level of support they've provided. It's been very good. We've had cases in the past where they've been able to help us overcome issues effectively.

How was the initial setup?

I wasn't at the company at the time the solution was implemented, so I don't have knowledge as to if the solution is difficult or straightforward to set up.

What's my experience with pricing, setup cost, and licensing?

I don't have any information about the pricing of the solution other than to say it's a little bit higher than we would like.

Which other solutions did I evaluate?

We are always looking at different solutions. For example, we are looking at Cloud Work, Cohesity, and Rubrik. We're very early in the process of evaluating them, so we don't have clear differentiators yet. It's too early to discuss a comparison of features.

What other advice do I have?

We're not partners with IBM. We're just customers. We have a good relationship with the company, however, we are not reseller partners.

We're using the latest version of the solution.

I'd rate the solution eight out of ten. It's a great solution, and we've been very happy with it, but it does lack cloud integration features. If it offered that, I'd rate it higher.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tomas-Dalebjörk - PeerSpot reviewer
Tomas-DalebjörkIT Architect at CGI
Real User

Have you seen the SPFS solution?
SPFS is a filesystem for Spectrum Protect, making it possible to mount the storage pool data as a filesystem directly on the servers, and in that way protecting almost any data with Spectrum Protect.
www-356.ibm.com

reviewer918192 - PeerSpot reviewer
Architecte Technique at a retailer with 10,001+ employees
Real User
Stable and easy to use, but better integration with third-party solutions is needed
Pros and Cons
  • "The interface is easy to use."
  • "Better integration with other tools and databases is needed."

What is our primary use case?

We are a technology provider and IBM Spectrum Protect is one of the solutions that we are certified in. Our customers are using it for databases and applications.

What is most valuable?

The interface is easy to use.

What needs improvement?

Better integration with other tools and databases is needed. Some examples of this are Oracle RMAN and Veeam.

For how long have I used the solution?

I have been working with Spectrum Protect for three years.

What do I think about the stability of the solution?

The stability is ok. We are working with different databases and different clients, and we haven't had any issues.

What do I think about the scalability of the solution?

Scalability is good.

How are customer service and technical support?

The technical support is good but it isn't easy to convince somebody to use it more often because of the cost.

Which solution did I use previously and why did I switch?

I have used similar products by several different vendors and I feel that many of them are better than IBM Spectrum Protect. For example, Veeam is better because it provides better protection for a physical server. They offer both an on-premises and a virtual edition.

How was the initial setup?

I think that the initial setup is simple, although the solution overall is somewhat complex in terms of detail. Our deployment took one month to complete because it took time to identify the full workload.

We were able to deploy it for databases on four or five systems, some of which are not Windows-based. We have different technologies in use.

What other advice do I have?

This is a product that I recommend, although I think it depends on the sizing of your IT systems. That said, there is a need to have a solution that is recognized by most companies.

Overall, I feel that this is an average product. In my opinion, there are many competing products that are better than Spectrum Protect.

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
IBM Spectrum Protect
June 2025
Learn what your peers think about IBM Spectrum Protect. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
MD.Faisal Alam - PeerSpot reviewer
Manager, Technical Services, IBM Storage & Backup Solutions. at Thakral
MSP
Top 5
Excellent stability, useful features, with quality customer support
Pros and Cons
  • "I have found that the most valuable feature is useful documentation and troubleshooting."
  • "I want a better user interface, support, and integrations."

What is most valuable?

I have found that the most valuable feature is useful documentation and troubleshooting.

What needs improvement?

I want a better user interface, support, and integrations.

For how long have I used the solution?

I have been working with IBM Spectrum Protect for four or five years.

What do I think about the stability of the solution?

The stability of IBM Spectrum Protect is excellent.

What do I think about the scalability of the solution?

We definitely are experiencing scalability.

How are customer service and support?

I would rate technical support with high marks for their service.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup had some complexities.

What's my experience with pricing, setup cost, and licensing?

We have found that the pricing is high in our country.

What other advice do I have?

I would rate IBM Spectrum Protect an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Service Delivery Manager at Thakral
MSP
Easy to deploy product with good load replication
Pros and Cons
  • "IBM Spectrum Protect is a scalable solution."
  • "We did not see any drawbacks to IBM Spectrum Protect before assisting a customer using Windows that wanted to migrate to using UNIX. IBM Spectrum Protect does not offer an option to migrate from other operating systems."

What is most valuable?

The feature I have found the most valuable is load replication.

What needs improvement?

We did not see any drawbacks to IBM Spectrum Protect before assisting a customer using Windows that wanted to migrate to using UNIX. IBM Spectrum Protect does not offer an option to migrate from other operating systems.

There are some drawbacks to load replication as well. On their site, you only have the option to restore a backup. You cannot download it. That is a limitation.

For how long have I used the solution?

I have been working on IBM Spectrum Protect since 2006.

What do I think about the stability of the solution?

IBM Spectrum Protect is a stable solution.

What do I think about the scalability of the solution?

IBM Spectrum Protect is a scalable solution.

How are customer service and support?

How good the technical support is depends on the severity level of your problem. We solve most issues ourselves. But, when we have to escalate an issue and contact IMB's tech support, it can take a long time to get in touch with them because you have to go through Passport Advantage Online.

Which solution did I use previously and why did I switch?

Prior to 2006, I worked with the 7TECH backup system. However, I did not work on a large scale. We had it deployed on a single machine on a single server.

How was the initial setup?

The initial setup was easy but it does require focus. You have to have experience with IBM Spectrum Protect to deploy. However, if you do have the experience, it is easy.

What's my experience with pricing, setup cost, and licensing?

The price of IBM Spectrum Protect is a bit higher than other products.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1126923 - PeerSpot reviewer
Systems Architect at a tech services company with 1,001-5,000 employees
Reseller
Incremental forever was an advantage, but the product and installation are complex
Pros and Cons
  • "In the past, one of the most valuable features, and the biggest advantage, was the incremental forever feature. Not many other backup vendors provided that. In the pre-virtualization environment, it was very robust and simple technology, especially writing to tape."
  • "IBM Spectrum Protect could be improved by making the installation easier. Once it's implemented, it's okay. IBM started lagging behind when things started moving to storage and cloud-based solutions. Even though they've recently released updates that give cloud-based protection, personally, I still believe they are not up to par with the likes of Rubrik. The entire product is a little bit clumsy because they have co-joined two different products, so it's complex. Even from a sales/explaining to people what it does point of view, it's complex. Whereas, if you take more current products, it's a single box solution. You reel it in, you fire it up, you do a couple of points and clicks, and off you go, whereas the IBM system is seriously complex. There's a lot of training involved and it's a massively difficult product to sell at this point in time."

What is our primary use case?

We have customers and retailers who have been using IBM Spectrum Protect for many, many years, so all our sales over the last five years have been renewable sales. I'm a reseller and partner, so I provide this solution. This solution is deployed on-premises. 

What is most valuable?

In the past, one of the most valuable features, and the biggest advantage, was the incremental forever feature. Not many other backup vendors provided that. In the pre-virtualization environment, it was very robust and simple technology, especially writing to tape. 

What needs improvement?

IBM Spectrum Protect could be improved by making the installation easier. Once it's implemented, it's okay. 

IBM started lagging behind when things started moving to storage and cloud-based solutions. Even though they've recently released updates that give cloud-based protection, personally, I still believe they are not up to par with the likes of Rubrik

The entire product is a little bit clumsy because they have co-joined two different products, so it's complex. Even from a sales/explaining to people what it does point of view, it's complex. Whereas, if you take more current products, it's a single box solution. You reel it in, you fire it up, you do a couple of points and clicks, and off you go, whereas the IBM system is seriously complex. There's a lot of training involved and it's a massively difficult product to sell at this point in time. 

For how long have I used the solution?

I have been working with IBM Spectrum Protect for over 20 years. 

What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

This solution is scalable. 

How are customer service and support?

IBM support has always been reasonably good. They've got a worldwide network and they've been doing it for many, many years, so I can't fault them from a support point of view. Whenever there had been a problem, we had various people working on resolving it. 

Which solution did I use previously and why did I switch?


How was the initial setup?

IBM Spectrum Protect is very complex to install—it's not a simple installation at all, which is why there's always professional services attached to a Spectrum Protect sale. 

The amount of technical people you will need depends on the size of the environment, but in an environment with about 800 VMs and a couple of Unix machines, you need at least two administrators. 

What about the implementation team?

We implement this solution for customers. 

What's my experience with pricing, setup cost, and licensing?

Customers need to pay for licensing in order to use IBM Spectrum Protect. The customers that have been using it for a long time are okay and happy with it. From a cost point of view, it's better for them to renew their licenses than to go through the difficult process of changing a backup product in their environment, and migrate from one product to another. 

Which other solutions did I evaluate?

Currently, we have moved away from Spectrum Protect, and towards Rubrik. Rubrik has been my product of choice over the last two years, at least. Even with the recently released updates that give cloud-based protection, I still don't believe IBM Spectrum Protect is up to par with the likes of Rubrik. Of the customers who still use IBM Spectrum Protect, we only have three left—there used to be a lot more. 

What other advice do I have?

I currently rate IBM Spectrum Protect a six out of ten. 

The advice I would give to anyone considering starting to use IBM Spectrum Protect is to use Rubrik instead. I've always been a very big proponent of Spectrum Protect—years back, I used to be a trainer for IBM as well, so I really like the product—but at the moment, I just think there are other solutions that work better. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer938565 - PeerSpot reviewer
Individual Contributor at a comms service provider with 10,001+ employees
Real User
A stable solution but difficult to install and use
Pros and Cons
  • "IBM support is friendly, knowledgeable, and they always respond quickly. They've always been able to find the cause of my problem."
  • "I think Spectrum Protect's interface is not so user-friendly, but the interface is not so friendly. Some of the functions are too complicated. I prefer a simpler solution."

What needs improvement?

I think Spectrum Protect's interface is not so user-friendly, but the interface is not so friendly. Some of the functions are too complicated. I prefer a simpler solution.

For how long have I used the solution?

I've been using IBM Spectrum Protect for about one and a half years.

What do I think about the stability of the solution?

IBM Spectrum Protect is stable.

How are customer service and support?

IBM support is friendly, knowledgeable, and they always respond quickly. They've always been able to find the cause of my problem.

How was the initial setup?

It's pretty hard to install IBM Spectrum Protect, and the whole procedure is not that simple. It takes maybe eight hours or a whole working day, and one person can handle the deployment. Right now, we have three or four users working with it, and there are one or two technical staff who take care of the maintenance.

What other advice do I have?

I rate IBM Spectrum Protect six out of 10. Maybe I would recommend it to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Systems Engineer at a marketing services firm with 1-10 employees
Real User
A mature enterprise product that runs on its own
Pros and Cons
  • "It is a very good and mature enterprise product. Once it is set up and everything is put in, you don't have to manage it. It actually runs automatically by itself."
  • "In terms of features, they've got it all covered. The features they have are quite good. The only downside to it is that it is for an enterprise or big organization. In my opinion, it is not for a small business."

What is most valuable?

It is a very good and mature enterprise product. Once it is set up and everything is put in, you don't have to manage it. It actually runs automatically by itself.

What needs improvement?

In terms of features, they've got it all covered. The features they have are quite good. The only downside to it is that it is for an enterprise or big organization. In my opinion, it is not for a small business. 

For how long have I used the solution?

I have been using this solution for more than 15 years.

What do I think about the scalability of the solution?

If you want to get the maximum benefit out of it, you should be a big organization. In my opinion, it is not for a small organization. 

How was the initial setup?

It depends on the experience that you have. Instead of Windows, we've mostly implemented it on a UNIX-based platform, such as AIX, or Linux. So, you need someone who has the skills to manage these platforms. Apart from that, Spectrum Protect itself is a great product.

What other advice do I have?

I would rate it an eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer1613943 - PeerSpot reviewer
Technology Analyst at a government with 1,001-5,000 employees
Real User
Good customization and ability to backup across all platforms, but needs better support and reporting
Pros and Cons
  • "The customization and the ability to backup across all platforms are the most valuable features."
  • "It should have the ability to break down the data that's being backed up. It should have better reporting."

What is our primary use case?

I am using it for standard data protection, backup recovery, and disaster recovery.

I am using its most recent version.

What is most valuable?

The customization and the ability to backup across all platforms are the most valuable features.

What needs improvement?

Their support is not as strong as most of the products.

It should have the ability to break down the data that's being backed up. It should have better reporting.

For how long have I used the solution?

I have been using this solution for a little bit over a year.

What do I think about the stability of the solution?

It is quite stable. It is pretty much set-and-forget.

What do I think about the scalability of the solution?

It is scalable.

How was the initial setup?

It can be fairly complex depending on what is being set up.

What's my experience with pricing, setup cost, and licensing?

That's a hard estimate. It depends on the licensing, the hardware, and other stuff, but it is fairly expensive. It is generally more expensive than other solutions.

What other advice do I have?

I would rate IBM Spectrum Protect a seven out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free IBM Spectrum Protect Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
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Buyer's Guide
Download our free IBM Spectrum Protect Report and get advice and tips from experienced pros sharing their opinions.