HubSpot CRM Valuable Features
HubSpot is very flexible. Its user experience is really the best, in my opinion.
View full review »We can track clients through the system, which is a great feature. It supports cross-functional teams.
View full review »CB
ChrisBrown2
Engineering Consltant at a computer software company with 51-200 employees
I integrated Hubspot CRM into my website. If somebody who was on my list went to my website, I could get analytics on that. That was really helpful.
View full review »Buyer's Guide
HubSpot CRM
March 2024
Learn what your peers think about HubSpot CRM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.
The most valuable feature of the solution is its free version, where you can store around 10,00,000 records in HubSpot CRM for free if you have a business email ID. It was really good to try and use it for free until that limit was raised. HubSpot CRM is easy to use, and a person who doesn't have a coding background can learn how to use it to solve problems.
View full review »The flexibility of using the different dashboards has been a very useful feature of HubSpot CRM. The way that we've laid out different sorts of Kanban boards has been good. The solution has a lot of flexibility. It's very easy to use and configure HubSpot CRM.
View full review »Hubspot CRM can be accessed internally and externally of my organization, which helps me to add any record at any point in time.
There is transparent access throughout the hierarchy and we can see if remarks are added.
Contacting a prospect via email/call through the CRM itself is easy. Instead of jumping between multiple tools, this saves time and allows it to converse based on the latest data by looking at the screen.
The chatbot system is a great help. It provides statistics on time spent on mail and calls and other minute details.
View full review »AM
reviewer1854780
Security Solutions Manager at a tech services company with 11-50 employees
The most valuable feature of HubSpot CRM is the sequences of sales automation. It allows you to set up a bunch of leads into a sequence, and it automatically generates emails that you can customize on the fly. For example, here's the phone call in the morning, the phone call in the afternoon, the email you sent, and the link to the message you sent.
It automates 90 percent of what you need to do. You can customize it, and it has become a lot easier to customize because the shell of the sequence is sales automation.
If you're an enterprise user, anytime you upload a domain it automatically pulls the headquarters' number. It pulls all the pedigree information on the company. That's feature is very cool.
There is very good integration with Outlook for emails. They are automatically logged.
View full review »JS
reviewer1679394
AVP & Client Partner at a tech services company with 10,001+ employees
The solution is easy to use for anyone, integrates well with email, has simple node management, and has good tracking lead features.
View full review »I have a whole sales team, so I find it very convenient to run my sales funnel in it, keep an overview of who is performing how, and at which stage certain deals are to make sure nothing goes stale. The reporting is very flexible. It can be tailor-made according to our needs. I really like the UI. It's very convenient. It gives me a nice overview of my sales funnel. I can easily filter and see which deals are whose and what is the due date.
View full review »SV
Sandeep Vishwakarma
Support Associate - Remote at ConfidentialConfidential
It's highly reliable, and the flexibility it offers is noteworthy. You can tailor HubSpot to align with your specific requirements since every company and individual has unique needs. Whether you're a developer looking to customize it, set up reminders, or create templates to share with multiple clients, HubSpot allows for these adaptations. It is the best solution we are working with currently.
Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up.
View full review »JO
reviewer2084010
Sales Operations and Enablement Manager at a consultancy with 1-10 employees
It's fairly simple to use and when well configured, provides a wealth of information to the salespeople at their fingertips.
Managing contacts in one place is quite useful. That way, we can have company details and contact details in one place.
The feed of the activities, including logging a call or logging a meeting, is centralized and easy to access. Everything is managed in one place.
You can create deal codes directly.
Now, you can invoice as well. That's a new feature in HubSpot. You can invoice directly the code that you have created and send it across to the customers, and you can create an invoice based on that code. Everything is integrated and unified in one solution. That's the best thing about HubSpot.
The setup is very easy.
It's stable.
View full review »What I like most about HubSpot CRM is the ability to track how an interaction goes along the pipeline. I also like that you can use HubSpot CRM to schedule when you want a particular email to go out. Another valuable feature of the solution is having all your client information in a consolidated database.
View full review »HubSpot CRM is a software that's very easy to use. It's very useful and setting it up is very easy. I can set it up myself without any problem, as it's a web solution. These are the things I like about it.
View full review »It's very useful for tracking both leads and salespeople. We get a good overview of where everything is in the pipeline.
We are maintaining our constant contact with the product in terms of the client and vendor contact information. At the same time, we are getting good analytics from HubSpot.
It's stable and scalable too. We were able to have API integrations with our portal. We can have access to HubSpot information.
We found the initial implementation process to be simple.
View full review »The product's most valuable feature is the ability to track leads efficiently.
View full review »The most valuable feature is their marketing automation service and sales lead management.
HubSpot CRM's most valuable features are that it is straightforward and it gives us most of the things that we need and it is easy to onboard with it. You don't need specific integrations with IT, which is very good. The learning curve for HubSpot CRM is quite easy.
View full review »WW
Wesley Welthgen
Owner at Lucracorp
The product offers a lot of valuable features in the free version. It has a user-friendly interface.
View full review »The most valuable feature of HubSpot CRM is the forms.
View full review »The feature that is beneficial from HubSpot CRM is business intelligence.
View full review »The ease of having everything in one place is valuable. We previously used Excel, but with this solution, we have more systemic quality, which is helpful compared to what we used before.
MC
reviewer1886958
Partner Lead at a tech vendor with 10,001+ employees
It is quite good. The user interface is good, and they have built-in capabilities; I can integrate it with LinkedIn or my mailing list. If I need to send mail directly from HubSpot, I can do so; I can also call directly from our store. All of those features are built-in.
It is easy to use.
View full review »The most valuable features of HubSpot CRM are ease of use, lead generation, and follow-up leads. Additionally, there are a lot of connectors to other solutions, such as Jira and Slack. Whether it's a scrum tool or the ticketing tool, it has a connector.
View full review »RG
reviewer931026
Vice President Int’l at a computer software company with 201-500 employees
The solution's greatest value lies in its online capability in terms of web content creation.
We use the solution for both Marketing Automation and CRM.
ST
reviewer2204205
Partner at a financial services firm with 51-200 employees
The solution is easy to use and easy to implement. It is suitable for small organizations. We will get all the benefits if we use the solution to its full potential. Reporting is easy, and we can easily modify the reports.
View full review »CS
Chinmay S.
Marketing Manager at a tech vendor with 11-50 employees
I like how you can track one account from marketing to closing the deal. For example, suppose you generated a lead through marketing, you can then track it through to when the deal is closed.
View full review »RC
reviewer2114706
Client Manager at a tech services company with 1,001-5,000 employees
The usefulness of the product depends on the segment. When we have large customers, we have dedicated a lot of resources to supporting them. However, we have a huge amount of small customers. When we cannot dedicate a lot of time to each of these, in terms of research and support, it helps us automate some small things and provides opportunities. While, for large customers, we can be more hands-on, with smaller customers, we can step back a bit and use software instead of people.
AB
reviewer1681863
Customer Solution Executive at a tech services company with 51-200 employees
What I found most valuable in HubSpot CRM relates to marketing. HubSpot focuses on customer relationship management, but it also has a marketing suite, ticketing suite, and service suite.
The marketing features make HubSpot CRM so great and make it so popular. Through this solution, you now have the ability to do marketing campaigns, mass email automation, plugging you with your social media, your website, etc. It has really strong marketing capabilities and segmentation capabilities that NetSuite just doesn't have.
View full review »The ability to track revenue and complete forecasting has been the most valuable feature.
AH
Artem Holub
CBDO at Rainex
HubSpot CRM has the most reliable and user-friendly options.
View full review »MM
reviewer1964010
IT Manager
Buyer's Guide
HubSpot CRM
March 2024
Learn what your peers think about HubSpot CRM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.