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SnrNetEng237 - PeerSpot reviewer
Senior Network Engineer at a educational organization with 10,001+ employees
Real User
Creating small cells of APs using Single Channel Architecture has improved roaming
Pros and Cons
  • "Seamless roaming by leveraging Virtual Cell is a major advantage which reduces roam times and issues related to roaming. Code stability has been excellent and the hardware quality is second to none."
  • "There is very little publicly available information about Virtual Cell and Single Channel Architecture. Promotion of the overall technology is limited as well. Being more vocal about a product that has many advantages would go a long way to eliminating a lot of the confusion and negative perception about Virtual Cell and Single Channel Architecture."

What is our primary use case?

We use it for a very large K-12 environment servicing 80,000 concurrent users.

How has it helped my organization?

Being able to leverage Virtual Cell in our environment has been a major advantage. Creating small cells of APs using Single Channel Architecture has improved roaming of our more mobile clients and provided stable and fast network connections to our stationary clients.

What is most valuable?

The Fortinet product is intuitive, scalable, stable, and easy to manage. Seamless roaming by leveraging Virtual Cell is a major advantage which reduces roam times and issues related to roaming. Code stability has been excellent and the hardware quality is second to none.

We leverage Fortinet WLM (formerly EzRF) as a single pane of glass to view all controllers and access points. We use WLM to deploy all of our wireless service profiles, collect analytics, deploy upgrades, etc. This is our primary way to manage all of our equipment. This makes it really easy to replace equipment if needed because there is no locally stored configuration (for the most part).

What needs improvement?

There is very little publicly available information about Virtual Cell and Single Channel Architecture. Promotion of the overall technology is limited as well. Being more vocal about a product that has many advantages would go a long way to eliminating a lot of the confusion and negative perception about Virtual Cell and Single Channel Architecture.

Buyer's Guide
Fortinet FortiWLM
October 2025
Learn what your peers think about Fortinet FortiWLM. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,089 professionals have used our research since 2012.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability issues are very infrequent. If an issue is encountered, a temporary solution is quickly found while a permanent fix is developed.

What do I think about the scalability of the solution?

With roughly 100 schools and over 6,200 access points servicing 80,000 concurrent users, we have not run into scalability issues. We still primarily use Single Channel Architecture across all of our schools but employ variations of Virtual Cell in special situations.

How are customer service and support?

The technical support is great. I have not had any issues with it. The support staff knows the product well and responds to support requests in a timely manner.

Which solution did I use previously and why did I switch?

Although I have worked with Fortinet (Meru) for several years, my current employer chose Meru prior to my employment.

How was the initial setup?

The initial setup is straightforward and intuitive. A simple and reliable network can be set up very quickly using Fortinet wireless equipment. Using Fortinet Single Channel Architecture is not a replacement for having solid wireless network fundamentals. Wireless network knowledge is critical for deploying any wireless equipment.

What's my experience with pricing, setup cost, and licensing?

Licensing has become easier. There is no longer a per-AP license needed on the controller.

What other advice do I have?

This is a very viable solution for all verticals. Do not discount the technology based on what was said several years ago. Just like any other wireless solution out there, a wireless network can be set up incorrectly without the proper wireless networking knowledge. Proper wireless network fundamentals are critical for all wireless network solutions. Combining a solid wireless network foundation with Fortinet will provide a very good experience for several years to come.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
SrDirect357a - PeerSpot reviewer
Sr. Director, IT at a healthcare company with 1,001-5,000 employees
Real User
Helps lower response time and improve application performance
Pros and Cons
  • "We're using SD-WAN at all of our locations now, which helps increase and aggregate and lower response time and improve application performance."
  • "Licensing is the only area that I think they are below average. They need enterprise licensing, an all-encompassing license to cover all products for a company."

What is our primary use case?

We use it for wireless at our remote locations.

How has it helped my organization?

We're using SD-WAN at all of our locations now, which helps increase and aggregate and lower response time and improve application performance.

Another thing we have seen is increased security awareness.

What is most valuable?

  • UTM (Unified Threat Management)
  • Centralized management
  • Cost
  • Ease of use

Manageability is a key.

What needs improvement?

The centralized management features could be improved. I think they're good, but I think they could be better.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

I can't recall any stability issues.

What do I think about the scalability of the solution?

Scalability is fine.

How are customer service and technical support?

Their tech support is average. Their response time is average. Their first-level support is okay, but it's not terrific. The few times we've had to open tickets, we've had to escalate to get to an engineer who could help. Usually, when we call, there is something really wrong and the front-liners are not geared toward high-end support.

Which solution did I use previously and why did I switch?

We switched primarily due to feature functionality and cost. It offered a lot more value.

How was the initial setup?

It was fairly straightforward. With any new product you need training because it's different.  We needed a little bit of training but it wasn't anything that was difficult.

What's my experience with pricing, setup cost, and licensing?

The product's pricing is a good value. 

Licensing is the only area where I think they are below average. They need enterprise licensing, an all-encompassing license to cover all products for a company.

Which other solutions did I evaluate?

We evaluated a lot of different solutions including Palo Alto, Cisco, SonicWall.

What other advice do I have?

Overall, putting it in place was fairly straightforward. As with anything, I would plan it and test it before implementing. That's for any product, it's not specific to Fortinet.

I give it a nine out of 10. The price performance is unmatched. If they came out with enterprise licensing, I would give it a 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Fortinet FortiWLM
October 2025
Learn what your peers think about Fortinet FortiWLM. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
869,089 professionals have used our research since 2012.
Managing Director at a tech vendor with 51-200 employees
Real User
High-performing solution that gets the job done
Pros and Cons
  • "The most valuable features are the roaming profile, the mesh, and the performance."
  • "Areas for improvement would be the compatibility with Apple products and cross-platform integration."

What is most valuable?

The most valuable features are the roaming profile, the mesh, and the performance.

What needs improvement?

Areas for improvement would be the compatibility with Apple products and cross-platform integration. In the next release, I would like them to include accessibility authentication for user authentication.

For how long have I used the solution?

I've been using this solution for two and a half years.

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial setup was easy.

What about the implementation team?

I implemented using an in-house team.

What other advice do I have?

Once you install this solution, it just runs properly and gets the job done. I would rate it as ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2280417 - PeerSpot reviewer
Information Technology Specialist at a comms service provider with 51-200 employees
Real User
Top 5
A powerful platform that provides organizations with a single console to manage
Pros and Cons
  • "The security is a valuable feature."
  • "The range needs some improvement and also the stability."

How has it helped my organization?

We had many blind spots at one point, so we changed the whole leverage. Under the new leverage and the FortiATs, we have our base.

What is most valuable?

The security is a valuable feature. 

What needs improvement?

The range needs some improvement and also the stability. 

For how long have I used the solution?

I have been using Fortinet FortiWLM for two years.

What do I think about the stability of the solution?

The rate the stability an eight out of ten. 

What do I think about the scalability of the solution?

I rate the scalability a seven out of ten. 

How was the initial setup?

The initial setup is straightforward. 

What was our ROI?

I have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

The solution is fairly priced. 

What other advice do I have?

I rate the overall solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1810833 - PeerSpot reviewer
CEO at a tech services company with 1-10 employees
Real User
Top 5Leaderboard
Stable product with an easy initial setup process
Pros and Cons
  • "The setup was easy."
  • "The platform's pricing needs improvement."

What is our primary use case?

Our primary use case revolves around network security, particularly in environments where FortiGate firewall integration is essential.

What is most valuable?

The central configuration possibility on the FortiGate firewall is a particularly good feature.

What needs improvement?

The platform's pricing needs improvement.

For how long have I used the solution?

We've been utilizing FortiWLM for approximately three to five years.

What do I think about the stability of the solution?

The solution is very stable. I rate the stability a ten.

What do I think about the scalability of the solution?

The scalability of this solution is comparable to competitor products like Cisco or Aruba.

How was the initial setup?

The setup was easy. Only one part was a little difficult when we connected the FortiWLM network to the network access control and had to use RADIUS authentication. This issue is more related to network access control rather than Wi-Fi. I rate the process a ten.

The deployment time depends on the size of the network and the number of devices. It can range from a few hours to up to two weeks.

What's my experience with pricing, setup cost, and licensing?

The product is highly expensive. I rate the pricing a ten.

What other advice do I have?

When used in conjunction with FortiGate, FortiWLM proves to be more effective. I would rate it a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiWLM Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
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Wireless LAN
Buyer's Guide
Download our free Fortinet FortiWLM Report and get advice and tips from experienced pros sharing their opinions.