Fortinet FortiToken Reviews

Its ease of use is most valuable. It is simple to use and can be deployed out-of-the-box. It is quite a mature product with all the required features.

It needs a lot of coupling with their other Fortinet products. To implement FortiToken, I most probably need to couple it with FortiAuthenticator for full implementation. An RSA token can be used with many devices, whereas Fortinet FortiToken is always linked to only one FortiGate device. If I want to reuse the token across five or six FortiGates, I would have to get the FortiAuthenticator product. I can't use one token to connect to different FortiGates, and I need to get another product to enable this functionality.

They should also improve the support for their mobile client. There should be a more detailed roadmap for the operating systems being supported. Some of our users were using an old iOS iPhone, and they were forced to get a newer phone because FortiToken didn't support that version of iOS. Similarly, there may be a version of Android that is not supported, so the users need to change the phone. This was one of the reasons why our deployment took longer.

I have been using this solution for three years.

It is stable.

It is not scalable because it is attached to one device.

Their technical support is quite good. The product itself is quite simple to use, and there have been very few times when I had to call the support. Basically, in the past three years, we didn't log any tickets for support.

We have used RSA tokens. Fortinet FortiToken is much easier to use than RSA tokens. In terms of our experience with day-to-day management, it is very good as compared to RSA.

It was quite straightforward. We deployed it for about 500 users, and it took about a month. The deployment is quite fast. You can just get it done within two weeks, but it took time in getting feedback on whether the phones and the OS versions that were being used by our users were supported. It took us longer to iron out all such issues and to get the phones that were supported with this solution.

I would recommend this solution to others, but they need to know what it is used for. Because this is a 2FA, where you implement it will actually matter. If you want to deploy it globally and you have many FortiGates, you would need additional products, such as FortiAuthenticator. If you're deploying it to only a single site and everybody is connecting to that site and using it as a 2FA, it is the right solution. 

I would rate Fortinet FortiToken an eight out of ten.

Fortinet FortiToken could be lower for some markets. 

I have been using the product for two and a half years. 

I rate Fortinet FortiToken's stability a nine out of ten. 

I rate the tool's scalability a nine out of ten. 

The tool's support is the best. 

Fortinet FortiToken's deployment is simple. 

I rate the product a ten out of ten. 

I'm a solution provider who sells FortiToken and helps customers implement it. Most of my clients use Fortinet solutions like FortiClient VPN and FortiGate firewalls for remote work. They also use FortiToken for authentication. 

Bangladesh is a price-sensitive market, and FortiToken is popular because it's more affordable than the Palo Alto and Cisco authentication solutions. Fortinet has a local director for Bangladesh, so they can deliver solutions to customers quickly. 

I have sold FortiToken for three years.

I rate FortiToken seven out of 10 for stability.

I rate FortiToken eight out of 10 for scalability. It's suitable for mid-sized customers, not large enterprises. 

Support is a pain point in Bangladesh because there aren't many experienced Fortinet engineers in this country. It's easier to find one certified in Cisco, Palo Alto, or Juniper. 

Palo Alto is good compared to Fortinet. I like the dashboard better. 

The deployment process is straightforward. I've never had any issues. 

I rate FortiToken seven out of 10 for pricing. 

I rate FortiToken six out of 10. I recommend it for small and medium-sized companies. 

FortiToken is a second-factor authentication solution mapped to the on-prem firewall. Any user who connects to the firewall for VPN uses the token for authentication. Our client is the end-user, and we manage it for them. We acquired FortiToken five years ago and additional tokens every year since then. The token is just a piece of hardware, so there's nothing to be refreshed over there.

FortiToken helps us meet compliance requirements where applications or any authentication needs to use two factors. In addition to a password, there has to be a second factor for authentication. 

FortiToken is available in a soft or hard token factor, so there's some flexibility in that. Beyond that, I would say it is a stable solution that has worked for us.

Usually, there are operational issues for tokens, but problems have been minimal. 

We have been using FortiToken for at least five years.

FortiToken is a stable problem. We haven't had any issues.

If you are able to predict your scale, you can buy a box that will scale up to your projected requirement. Of course, it is not endless. If you're growing beyond what you had forecasted, you'll need to buy a bigger box or change solutions. Right now, we have at least 6,000 users.

Fortinet support has some room for improvement. It has taken a long time to resolve some issues or find a workaround.

We didn't see any major issues setting up FortiToken. It doesn't take more than two or three weeks. A lot of that was logistics because the initial deployment was done with 5,000 tokens distributed across a wide geographical range. We don't have a dedicated team for FortiToken. The team handling all the firewalls also manages this solution.

There was a Fortinet partner which was involved in setting it up.

FortiToken's price is optimal for us, but India is a price-sensitive market, so a lower price would definitely help. Overall, it's cheaper than other solutions. Of course, we evaluated it five years back, and I haven't checked to see its current market position, but one reason we adopted FortiToken is its lower cost of ownership relative to other solutions we evaluated.

I rate Fortinet FortiToken seven out of 10. I recommend it depending on the use case. It's a good option if you need a stable product that can. It meets all the requirements for scalability, security, and reliability.