FortiGate is used as the primary firewall and malware detection device for the company.
Senior Scientist at a consultancy with 11-50 employees
Good SSL-VPN, anti-virus, and anti-malware protection
Pros and Cons
- "SSL-VPN is very useful for us and has been very reliable."
- "The user interface could be improved to make it less confusing and easier to set up."
What is our primary use case?
How has it helped my organization?
This solution allows solid VPN service for access from the field, and the anti-virus/anti-malware detection works well.
What is most valuable?
SSL-VPN is very useful for us and has been very reliable.
What needs improvement?
The user interface could be improved to make it less confusing and easier to set up. There are too many pull-down menus.
Buyer's Guide
Fortinet FortiGate
December 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
For how long have I used the solution?
I have been using FortiGate for five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at a marketing services firm with 11-50 employees
Good security, performance, and traffic inspection
Pros and Cons
- "The most valuable feature is the VDOM, which allows the customer to have multiple firewalls in a single campus."
- "Improvement is needed in the Web Filter quotas to restrict users with allocated quotas."
What is our primary use case?
I have deployed FortiGate with multiple organizations such as universities, government institutions, healthcare, and ISP providers. I have worked with FortiGate models 30-500 series and I have deployed the 3200D model for one of the broadband service providers located in India, Namely Sikka Broadband.
How has it helped my organization?
I have installed the FortiGate 500 and 400D to replace a Sophos firewall in a main corporate office. This implementation provided improved network performance.
This solution made it easier to connect all of the branches together via an IPsec VPN and remote users with SSL VPN.
What is most valuable?
The most valuable feature is the VDOM, which allows the customer to have multiple firewalls in a single campus.
Using the FortiGate security solution provides comprehensive visibility and advanced layer 7 security, including threat protection, intrusion prevention, web filtering, and application control. They face a major complexity hurdle managing these point products with no integration and lack of visibility.
Thie solution provides a high-performance inspection of clear-text and encrypted traffic.
The FortiOS Operating system is robust, and the WAN load-balancing very much transparent.
What needs improvement?
Improvement is needed in the Web Filter quotas to restrict users with allocated quotas.
It would be an improvement to add a feature for active users to change/reset their own passwords.
Fortinet renewal prices for all models are too high, so they should offer discounts for customers on renewal.
For how long have I used the solution?
I have been using this solution for almost seven years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
December 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Consultant at a tech services company
Provides good security features, and generating FortiCloud reports is helpful to us
Pros and Cons
- "The security features are about the best that I've seen anywhere."
- "Technical support for this solution can be improved."
What is our primary use case?
We use this solution for our company firewall.
What is most valuable?
This solution has many good features. The security features are about the best that I've seen anywhere.
I really like the fact that I am able to generate FortiCloud reports.
What needs improvement?
FortiWAN was supposed to help in doing intersite linking, but we've realized that most of the ISPs use BGP. FortiWAN supports OSPF but does not support the BGP protocol. This is a problem for us because without BGP they are not doing anything, and we've had to pack them up. I would like to see the BGP protocol supported on FortiWAN.
Technical support for this solution can be improved.
For how long have I used the solution?
We have been using this solution since 2017.
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
The scalability of this solution is fantastic.
How are customer service and technical support?
I've been in contact with technical support a few times and it is good. It might be better, but as far as I'm concerned, it's good.
How was the initial setup?
The challenge for the initial setup was at the ISP level. We have the Fortinet firewall running, but between the various sites, we wanted to implement FortiWAN. It didn't work because of the BGP issue.
What's my experience with pricing, setup cost, and licensing?
The pricing for this solution is good.
What other advice do I have?
This is a product that I recommend.
I would rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network & Hardware Administrator at a financial services firm with 1,001-5,000 employees
SD-WAN allows me to better manage and load balance our traffic
Pros and Cons
- "It blocks the vulnerabilities that can negatively impact us."
- "I would like to have logs, monitoring, and reporting for a month without extra fees."
What is our primary use case?
We use this solution for securing and controlling our company, as well as to improve VPN services.
How has it helped my organization?
This solution has helped us by controlling our incoming and outgoing traffic. It blocks the vulnerabilities that can negatively impact us.
What is most valuable?
The most valuable feature is the SD-WAN because I can manage many lines and load balance them all.
What needs improvement?
I would like to have logs, monitoring, and reporting for a month without extra fees.
For how long have I used the solution?
We have been using this solution for more than eight years.
Disclosure: My company has a business relationship with this vendor other than being a customer. Fortigate
Network Engineer at a construction company with 11-50 employees
An intuitive user interface for our SOHO edge protection solution
Pros and Cons
- "This solution has solid UTM features combined with a nice GUI."
- "The Web-filter in this solution is not very good."
What is our primary use case?
We use this solution for edge protection in SOHO and K-12 environments.
How has it helped my organization?
FortiOS has a very good, intuitive GUI.
What is most valuable?
This solution has solid UTM features combined with a nice GUI.
What needs improvement?
The Web-filter in this solution is not very good. Perhaps because Fortinet does not want to compete with its own dedicated solution.
For how long have I used the solution?
Three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
President at a tech services company with 1-10 employees
A solution that impresses our customers and saves them money in the long run
Pros and Cons
- "This is a quality product with ok support, and it is better than the competition we've tried."
- "FortiOS is not simple."
What is our primary use case?
Our primary use for this solution is as an SMB boundary firewall, and we now use their Security Fabric.
How has it helped my organization?
This is a quality product with ok support, and it is better than the competition we've tried.
What is most valuable?
Security Fabric makes VLANs a breeze. It impresses customers, as well as saves them money over the long run when comparing apples to apples.
What needs improvement?
FortiOS is not simple. Too many people think it should be simple to use, but the complexity of the product makes that impossible.
For how long have I used the solution?
Seventeen years.
How are customer service and technical support?
The support for this solution is ok.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Has a friendly GUI and CLI to access its many features
Pros and Cons
- "The features that we have found most valuable are the SSL VPN and the User Portal."
- "This product could be improved with Active directory integration and better handling in IPsec and GRE Tunnels."
What is our primary use case?
We primarily use this solution for our firewall, Application Control, QoS, IPSec, and SSL VPN.
How has it helped my organization?
This solution has a very friendly GUI and CLI as compared to other vendors.
What is most valuable?
The features that we have found most valuable are the SSL VPN and the user Portal.
What needs improvement?
This product could be improved with active directory integration and better handling in IPsec and GRE Tunnels. There are not enough recent online materials to assist in integration with Cisco for VPN, GRE, and IPSec.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Our experience with this solution is that it is stable and reliable.
Which other solutions did I evaluate?
We found the user interface to be better than what is found in other products.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Analyst at a comms service provider with 201-500 employees
A stable product that allows us to offer several services in a single box
Pros and Cons
- "We have been able to offer several services to customers in a single box."
- "I use the FortiGate 60D model and realized the 300Mbps bandwidth limitation. Because it is a product that offers many services, I think it could have greater bandwidth capacity."
What is our primary use case?
Our primary use case for this solution is the provision of services to our customers, the end users.
How has it helped my organization?
This solution has improved our organization a lot. We have been able to offer several services to customers in a single box.
What is most valuable?
The firewall is a valuable feature because it offers more security for end customers. The HA function is fantastic, as the link switching time is almost imperceptible. It also offers dedicated IP, all in one box.
What needs improvement?
I use the FortiGate 60D model and realized the 300Mbps bandwidth limitation. Because it is a product that offers many services, I think it could have greater bandwidth capacity.
For how long have I used the solution?
Trial/evaluations only.
What do I think about the stability of the solution?
My impression of the stability is very good. It is very difficult to have to replace the equipment due to lack of resources.
What do I think about the scalability of the solution?
I found this product to be good for scalability. It offers several features, among them I can mention Application Control, Antispam, QoS and others.
How are customer service and technical support?
I found the technical support team to be careful and committed to delivering what we needed.
Which solution did I use previously and why did I switch?
Prior to using the FortiGate solution, I used the MikroTik RB1100AHx2e. I found that the FortiGate 60D offered more security.
How was the initial setup?
The setup was straightforward and easy, and the equipment has a good command line interface.
What about the implementation team?
We were given all the support that we needed for implementation. The vendors were fantastic.
What was our ROI?
The return is inevitable when you have equipment that offers stability and quality in services.
What's my experience with pricing, setup cost, and licensing?
Before choosing a piece of equipment you have to take into account the cost-benefit offered by each one. Sometimes it is not worth paying a very cheap price to have a minimum level of security.
Which other solutions did I evaluate?
Our evaluation of the MikroTik RB1100AHx2e revealed that it lacks antivirus software and has no lock for botnet control centers.
What other advice do I have?
There is a VOIP feature that by default is enabled on the Fortigate 60D. This greatly increases the CPU usage, which causes bad behavior in the equipment. This feature should be disabled and if necessary, the user can re-enable it.
The FortiGate 60D is a fantastic piece of equipment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2025
Product Categories
Firewalls Secure Web Gateways (SWG) Intrusion Detection and Prevention Software (IDPS) Software Defined WAN (SD-WAN) Solutions WAN Edge ZTNA Unified Threat Management (UTM)Popular Comparisons
Netgate pfSense
OPNsense
Sophos XG
Darktrace
Cisco Secure Firewall
Cisco Umbrella
Prisma Access by Palo Alto Networks
Zscaler Internet Access
Palo Alto Networks NG Firewalls
WatchGuard Firebox
Cloudflare One
Check Point Quantum Force (NGFW)
Cisco Meraki MX
Vectra AI
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Comparison of Barracuda F800, SonicWall 5600 and Fortinet
- Sophos XG 210 vs Fortigate FG 100E
- Looking Into Implementing a Web Security Solution.
- Cyberoam or Fortinet?
- Fortinet, Palo Alto or Check Point?
- Which would you recommend to your boss, Fortinet FortiGate or Sophos UTM?
- What Is The Biggest Difference Between Cisco ASA And Fortinet FortiGate?
- Cisco Firepower vs. FortiGate
- We're trying to choose between Fortinet or Checkpoint UTM firewalls. Can you help?
- What Is The Biggest Difference Between Fortinet FortiGate and Meraki MX Firewalls?














Good performance.