Our primary use for this solution is as an SMB boundary firewall, and we now use their Security Fabric.
President at a tech services company with 1-10 employees
A solution that impresses our customers and saves them money in the long run
Pros and Cons
- "This is a quality product with ok support, and it is better than the competition we've tried."
 
- "FortiOS is not simple."
 
What is our primary use case?
How has it helped my organization?
This is a quality product with ok support, and it is better than the competition we've tried.
What is most valuable?
Security Fabric makes VLANs a breeze. It impresses customers, as well as saves them money over the long run when comparing apples to apples.
What needs improvement?
FortiOS is not simple. Too many people think it should be simple to use, but the complexity of the product makes that impossible.
Buyer's Guide
Fortinet FortiGate
November 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
872,922 professionals have used our research since 2012.
For how long have I used the solution?
Seventeen years.
How are customer service and support?
The support for this solution is ok.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Has a friendly GUI and CLI to access its many features
Pros and Cons
- "The features that we have found most valuable are the SSL VPN and the User Portal."
 
- "This product could be improved with Active directory integration and better handling in IPsec and GRE Tunnels."
 
What is our primary use case?
We primarily use this solution for our firewall, Application Control, QoS, IPSec, and SSL VPN.
How has it helped my organization?
This solution has a very friendly GUI and CLI as compared to other vendors.
What is most valuable?
The features that we have found most valuable are the SSL VPN and the user Portal.
What needs improvement?
This product could be improved with active directory integration and better handling in IPsec and GRE Tunnels. There are not enough recent online materials to assist in integration with Cisco for VPN, GRE, and IPSec.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Our experience with this solution is that it is stable and reliable.
Which other solutions did I evaluate?
We found the user interface to be better than what is found in other products.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Fortinet FortiGate
November 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
872,922 professionals have used our research since 2012.
Network Analyst at Aloo Telecom
A stable product that allows us to offer several services in a single box
Pros and Cons
- "We have been able to offer several services to customers in a single box."
 
- "I use the FortiGate 60D model and realized the 300Mbps bandwidth limitation. Because it is a product that offers many services, I think it could have greater bandwidth capacity."
 
What is our primary use case?
Our primary use case for this solution is the provision of services to our customers, the end users.
How has it helped my organization?
This solution has improved our organization a lot. We have been able to offer several services to customers in a single box.
What is most valuable?
The firewall is a valuable feature because it offers more security for end customers. The HA function is fantastic, as the link switching time is almost imperceptible. It also offers dedicated IP, all in one box.
What needs improvement?
I use the FortiGate 60D model and realized the 300Mbps bandwidth limitation. Because it is a product that offers many services, I think it could have greater bandwidth capacity.
For how long have I used the solution?
Trial/evaluations only.
What do I think about the stability of the solution?
My impression of the stability is very good. It is very difficult to have to replace the equipment due to lack of resources.
What do I think about the scalability of the solution?
I found this product to be good for scalability. It offers several features, among them I can mention Application Control, Antispam, QoS and others.
How are customer service and technical support?
I found the technical support team to be careful and committed to delivering what we needed.
Which solution did I use previously and why did I switch?
Prior to using the FortiGate solution, I used the MikroTik RB1100AHx2e. I found that the FortiGate 60D offered more security.
How was the initial setup?
The setup was straightforward and easy, and the equipment has a good command line interface.
What about the implementation team?
We were given all the support that we needed for implementation. The vendors were fantastic.
What was our ROI?
The return is inevitable when you have equipment that offers stability and quality in services.
What's my experience with pricing, setup cost, and licensing?
Before choosing a piece of equipment you have to take into account the cost-benefit offered by each one. Sometimes it is not worth paying a very cheap price to have a minimum level of security.
Which other solutions did I evaluate?
Our evaluation of the MikroTik RB1100AHx2e revealed that it lacks antivirus software and has no lock for botnet control centers.
What other advice do I have?
There is a VOIP feature that by default is enabled on the Fortigate 60D. This greatly increases the CPU usage, which causes bad behavior in the equipment. This feature should be disabled and if necessary, the user can re-enable it.
The FortiGate 60D is a fantastic piece of equipment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT System Administrator at emirates hospital
Enables us to control our internet usage with the web filter for application features
Pros and Cons
- "The most important features with FortiGate are the web filter and application controls. We can control our internet usage and use the web filter for application purposes."
 
- "Some features of Fortinet FortiGate are actually fee enabled that are inconvenient for deploying in production. Other issues relate to isolation with Cisco products and your server."
 
What is our primary use case?
We use Fortinet FortiGate mainly for web filtering and site-to-site VPN connectivity. We establish filters based on the type of application for filtering purposes.
How has it helped my organization?
With Fortinet FortiGate I can do over forty enlaces. We give all of the log-based runtime support to every user and the web traffic coming in. Also, we can enlace all of the security projects from our two servers with the other forty enlaces.
What is most valuable?
The most important features with FortiGate are the web filter and application controls. We can control our internet usage and use the web filter for application purposes. All branch FortiGate devices are integrated with FortiAnalyzer and easy to download and monitor the logs from all other locations. It's easy to change the configurations using CMD-SSH. FSSO is also another good feature.
What needs improvement?
It is mainly our own application of FortiGate that we need to improve. If you compare FortiGate to any other products, all of the other products have more signatures. I couldn't find that many signatures available in the application.
Some features of Fortinet FortiGate are actually fee enabled that are inconvenient for deploying in production. Other issues relate to isolation with Cisco products and your server.
Fortinet should make it so that we are not able to use analytics from Cisco at the same time that FortiGate is installed. We are not able to do real-time network monitoring.
For the next release, FortiGate should be improved to support these issues. For the setup, you need to prepare a lot for that before engaging the deployment.
I learned a lot about FortiGate from books. That should be important in preparation. Fortinet should implement these changes, then we would be able to do more.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
Stability is good. The only issue is that in the VPN, I have seen many times that there is no stability in the VPN configuration and VPN connectivity. That is our only issue.
What do I think about the scalability of the solution?
If we implement Fortinet to Fortinet connections, then the solution works fine and there are no issues. If we connect with any other vendor like Cisco, Palo Alto, or these kinds of devices, I can see sometimes that the connectivity issue is there.
From IIS, the I/O packet works and connectivity is ideal. Connectivity is fine, but the title clock unnecessarily comes in and sometimes it doesn't reach the destination.
We use Fortinet FortiGate in twenty to twenty-five locations at the time, although we are basically focused on healthcare industry requirements.
For the deployment and maintenance, we have two people we are using right now. Regarding maintenance and deployment, we employ experts in network and security support.
We don't have any plans to increase usage of Fortinet FortiGate. We only use it in 25 locations.
How are customer service and technical support?
We have evaluated Fortinet FortiGate's technical support and it is good.
How was the initial setup?
The initial setup is straightforward. The normal VLAN interface configuration with the LAN configuration is fine. There is no problem with that.
Our deployment took a maximum of half an hour to forty-five minutes. It only took this much time for the entire configuration including the LAN and policy configuration.
What about the implementation team?
We did not use an integrator or consultant. Our security engineers completed the configuration.
What other advice do I have?
In terms of rating, Fortinet FortiGate will come in with an eight out of ten. We are satisfied with the product overall.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Directorate at a wholesaler/distributor with 51-200 employees
A user friendly solution that helps protect us against spam
Pros and Cons
- "It is user friendly, and has all the features you need."
 
- "I feel that the reporting needs to be improved."
 
What is our primary use case?
Our primary use case for this solution is to protect ourselves against email spam.
How has it helped my organization?
This solution helps to protect us against spam and offers features like intrusion prevention.
What is most valuable?
The most important feature is that it's easy to use. It is user-friendly and has all the features you need. You can have IDS (Intrusion detection systems) and IPS (Intrusion prevention systems) in just one device. You don't need multiples.
What needs improvement?
The reporting needs to be improved. Also, the VPN (Virtual private network) monitoring needs improvement.
Beyond these improvements, I cannot think of any additional features that I would like.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
It is a stable solution. We rarely have problems.
What do I think about the scalability of the solution?
Regarding scalability, we have bought a very large box, so it meets all of our requirements.
We have a big company, with fifteen hundred end points.
How are customer service and technical support?
The technical support is excellent.
How was the initial setup?
I was not there when the initial setup was done.
Currently, we have five staff in charge of maintenance.
What's my experience with pricing, setup cost, and licensing?
Each feature costs money, so it is important to study your needs.
What other advice do I have?
Before implementing this solution, you have to study your network first, and then consider your needs. Decide what features you need and what features you don't need.
It is important to know what is required from the device because they come in very different models. There are different features and each feature costs money, so you need to be prepared so that you can optimize your cost. You don't want to end up buying something that you won't use in the future.
I would rate this solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant Manager IT at Urmi Garments Ltd
Excellent Bandwith Agility from Webstie to Website
Pros and Cons
- "We are very happy with the general bandwidth agility we have seen from one website to another website."
 
- "I have to say that the initial setup was complex. The deployment took a few days to get set up. Initially, we were using an IPVanish. We switched to this tool since we thought it would be easier. But it turns out it wasn't easier to set up and run."
 
What is our primary use case?
Our primary use case is providing cybersecurity applications to internet (IT) clients throughout India.
How has it helped my organization?
Since we are still in the implementation period we still need more time to evaluate how this solution can add value to our organization.
What is most valuable?
We are very happy with the general bandwidth agility we have seen from one website to another website.
What needs improvement?
Since we are in the initial stages of implementation I can't suggest any additional features for the next release. At this point, I really need more time to evaluate the tool. The only thing I can recommend at this time is to make improvements for the user end when the user website is running slowly; the speed can definitely be improved. There is room to include IP wise and net-wise and bandwidth settings.
For how long have I used the solution?
Still implementing.
What do I think about the scalability of the solution?
Currently, we have more than 600 employees using this product. Our users range from IT staff, management, and senior executives. We are all using it. And we plan on increasing the number of users to more than what we are currently at.
How are customer service and technical support?
My technical support experience has been very poor. I think the technical support personnel isn't experienced in Bangladesh. They have much less technical experience and aren't as able to handle the work, as I am.
Which solution did I use previously and why did I switch?
Initially, we were using an IPVanish. We switched to this tool because we believed it would be easier to set up and use but it turns out it wasn't easier.
How was the initial setup?
The initial setup was complex. The deployment took a few days to get set up. Initially, we were using an IPVanish. We switched to this tool since we thought it would be easier. But it turns out it wasn't easier to set up and run.
What about the implementation team?
Our vendor team implemented the tool for us; the vendor team is based here in Bangladesh.
What other advice do I have?
Maintenance only requires two or three people. At the moment both a Senior Executive and an IT manager are in charge of maintenance.
Besides wanting to see a faster connection speed I would like to see the expanded bandwidth, IP, and proprietary net settings feature included within the tool.
I rate this product an 8 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Engineer at LinkTech
Improves internet speed and improves network security 
Pros and Cons
- "The most important features of Fortinet FortiGate are the Intrusion Prevention System (IPS) and firewall control applications."
 
- "The main aspect of FortiGate that could be improved is load balancing. Our management team does not want to buy another appliance for only load balancing."
 
What is our primary use case?
We are a reseller of Fortinet products. We use FortiGate for Intrusion Prevention System (IPS) support. This is the most important reason that we use Fortinet FortiGate.
How has it helped my organization?
We required our network to be more secure. We also use FortiGate for improving the speed of the internet because the network here does not perform as we would like it to.
What is most valuable?
The most important features of Fortinet FortiGate are the Intrusion Prevention System (IPS) and firewall control applications.
What needs improvement?
The main aspect of FortiGate that could be improved is load balancing. Our management team does not want to buy another appliance for only load balancing.
The network routing with Fortinet FortiGate can be an issue, but it generally depends on the size of the company.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
FortiGate is a wonderful appliance.
What do I think about the scalability of the solution?
We have knowledge of other firewall products but FortiGate is the best.
How are customer service and technical support?
We like the Fortinet technical support and how they have responded in the past.
How was the initial setup?
The initial setup was easy and not complex at all.
What's my experience with pricing, setup cost, and licensing?
There is only one issue with Fortinet FortiGate: It's the price. If the company makes its products cheaper then we can convince our clients to buy more.
What other advice do I have?
I would rate Fortinet FortiGate a nine out of ten because I don't know all of the features of the platform personally.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager systems at HOCL
Offers good threat protection and stability 
Pros and Cons
- "Fortinet FortiGate is scalable for our users. Right now, we have almost 70 users. We do not have any plan to increase our usage of FortiGate. For maintaining the firewall solution, one staff member is enough."
 
- "One issue that I have had is that sometimes I need to monitor the traffic, so I need to filter it according to the user and which user is using it the most. I experience a bottleneck most of the time, particularly at the peak time when the number of contracts and users are at maximum."
 
What is our primary use case?
We use Fortinet FortiGate as a firewall. On some particular days, when our network traffic is very busy, we use a separate debit line. We need additional monitoring to know whether our production was cut by peak rates or not.
How has it helped my organization?
It satisfies all of our requirements.
What is most valuable?
The most valuable feature is the threat protection. With many users, I've found an issue where sometimes I need to monitor the traffic that I need to filter.
What needs improvement?
We have many users currently with this solution. One issue that I have had is that sometimes I need to monitor the traffic, so I need to filter it according to the user and which user is using it the most. I experience a bottleneck most of the time, particularly at peak time when the number of contracts and users are at maximum. We feel a kind of bottleneck.
When I first entered the log section, I could not find any results. I did not find any proof, i.e. reporting and analytics on the speed and network availability were not optimized. I could not find any such log from the server, maybe Fortinet could improve this service.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
Fortinet FortiGate is stable.
What do I think about the scalability of the solution?
Fortinet FortiGate is scalable for our users. Right now, we have almost 70 users. We do not have any plan to increase our usage of FortiGate. For maintaining the firewall solution, one staff member is enough.
How are customer service and technical support?
We are very well satisfied with the Fortinet technical support.
Which solution did I use previously and why did I switch?
We had been using another solution for approximately ten years. The product was not up to date, so we were not getting any support for it.
How was the initial setup?
The initial setup is straightforward. The total amount of deployment time required depends upon the number of users. Fortinet FortiGate automatically corrects any mistakes you make in the installation process.
What other advice do I have?
I cannot find anything lacking in Fortinet FortiGate. I would rate it a nine out of ten. We advise other users to go for Fortinet.
There is a back-up service that needs to be included with the firewall support.
I have the requirement to filter what information goes to the user to see which user require the most bandwidth and other resources. When there is a disconnection, that should be shown somewhere in the reports.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros
        sharing their opinions. 
Updated: November 2025
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Good performance.