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PeerSpot user
IT System Administrator at a healthcare company with 501-1,000 employees
Real User
Apr 20, 2019
Enables us to control our internet usage with the web filter for application features
Pros and Cons
  • "The most important features with FortiGate are the web filter and application controls. We can control our internet usage and use the web filter for application purposes."
  • "Some features of Fortinet FortiGate are actually fee enabled that are inconvenient for deploying in production. Other issues relate to isolation with Cisco products and your server."

What is our primary use case?

We use Fortinet FortiGate mainly for web filtering and site-to-site VPN connectivity. We establish filters based on the type of application for filtering purposes.

How has it helped my organization?

With Fortinet FortiGate I can do over forty enlaces. We give all of the log-based runtime support to every user and the web traffic coming in. Also, we can enlace all of the security projects from our two servers with the other forty enlaces.

What is most valuable?

The most important features with FortiGate are the web filter and application controls. We can control our internet usage and use the web filter for application purposes. All branch FortiGate devices are integrated with FortiAnalyzer and easy to download and monitor the logs from all other locations. It's easy to change the configurations using CMD-SSH. FSSO is also another good feature. 

What needs improvement?

It is mainly our own application of FortiGate that we need to improve. If you compare FortiGate to any other products, all of the other products have more signatures. I couldn't find that many signatures available in the application.

Some features of Fortinet FortiGate are actually fee enabled that are inconvenient for deploying in production. Other issues relate to isolation with Cisco products and your server.

Fortinet should make it so that we are not able to use analytics from Cisco at the same time that FortiGate is installed. We are not able to do real-time network monitoring.

For the next release, FortiGate should be improved to support these issues. For the setup, you need to prepare a lot for that before engaging the deployment. 

I learned a lot about FortiGate from books. That should be important in preparation. Fortinet should implement these changes, then we would be able to do more.

Buyer's Guide
Fortinet FortiGate
December 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Stability is good. The only issue is that in the VPN, I have seen many times that there is no stability in the VPN configuration and VPN connectivity. That is our only issue.

What do I think about the scalability of the solution?

If we implement Fortinet to Fortinet connections, then the solution works fine and there are no issues. If we connect with any other vendor like Cisco, Palo Alto, or these kinds of devices, I can see sometimes that the connectivity issue is there.

From IIS, the I/O packet works and connectivity is ideal. Connectivity is fine, but the title clock unnecessarily comes in and sometimes it doesn't reach the destination.

We use Fortinet FortiGate in twenty to twenty-five locations at the time, although we are basically focused on healthcare industry requirements.

For the deployment and maintenance, we have two people we are using right now. Regarding maintenance and deployment, we employ experts in network and security support. 

We don't have any plans to increase usage of Fortinet FortiGate. We only use it in 25 locations.

How are customer service and support?

We have evaluated Fortinet FortiGate's technical support and it is good.

How was the initial setup?

The initial setup is straightforward. The normal VLAN interface configuration with the LAN configuration is fine. There is no problem with that. 

Our deployment took a maximum of half an hour to forty-five minutes. It only took this much time for the entire configuration including the LAN and policy configuration.

What about the implementation team?

We did not use an integrator or consultant. Our security engineers completed the configuration.

What other advice do I have?

In terms of rating, Fortinet FortiGate will come in with an eight out of ten. We are satisfied with the product overall. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Directorate at a wholesaler/distributor with 51-200 employees
Real User
Apr 18, 2019
A user friendly solution that helps protect us against spam
Pros and Cons
  • "It is user friendly, and has all the features you need."
  • "I feel that the reporting needs to be improved."

What is our primary use case?

Our primary use case for this solution is to protect ourselves against email spam.

How has it helped my organization?

This solution helps to protect us against spam and offers features like intrusion prevention.

What is most valuable?

The most important feature is that it's easy to use. It is user-friendly and has all the features you need. You can have IDS (Intrusion detection systems) and IPS (Intrusion prevention systems) in just one device. You don't need multiples. 

What needs improvement?

The reporting needs to be improved. Also, the VPN (Virtual private network) monitoring needs improvement.

Beyond these improvements, I cannot think of any additional features that I would like.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is a stable solution. We rarely have problems.

What do I think about the scalability of the solution?

Regarding scalability, we have bought a very large box, so it meets all of our requirements.

We have a big company, with fifteen hundred end points.

How are customer service and technical support?

The technical support is excellent.

How was the initial setup?

I was not there when the initial setup was done.

Currently, we have five staff in charge of maintenance.

What's my experience with pricing, setup cost, and licensing?

Each feature costs money, so it is important to study your needs.

What other advice do I have?

Before implementing this solution, you have to study your network first, and then consider your needs. Decide what features you need and what features you don't need.

It is important to know what is required from the device because they come in very different models. There are different features and each feature costs money, so you need to be prepared so that you can optimize your cost. You don't want to end up buying something that you won't use in the future.

I would rate this solution eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiGate
December 2025
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Assistant Manager IT at a retailer with 5,001-10,000 employees
Real User
Apr 16, 2019
Excellent Bandwith Agility from Webstie to Website
Pros and Cons
  • "We are very happy with the general bandwidth agility we have seen from one website to another website."
  • "I have to say that the initial setup was complex. The deployment took a few days to get set up. Initially, we were using an IPVanish. We switched to this tool since we thought it would be easier. But it turns out it wasn't easier to set up and run."

What is our primary use case?

Our primary use case is providing cybersecurity applications to internet (IT) clients throughout India. 

How has it helped my organization?

Since we are still in the implementation period we still need more time to evaluate how this solution can add value to our organization.

What is most valuable?

We are very happy with the general bandwidth agility we have seen from one website to another website.

What needs improvement?

Since we are in the initial stages of implementation I can't suggest any additional features for the next release. At this point, I really need more time to evaluate the tool. The only thing I can recommend at this time is to make improvements for the user end when the user website is running slowly; the speed can definitely be improved. There is room to include IP wise and net-wise and bandwidth settings.

For how long have I used the solution?

Still implementing.

What do I think about the scalability of the solution?

Currently, we have more than 600 employees using this product. Our users range from IT staff, management, and senior executives. We are all using it. And we plan on increasing the number of users to more than what we are currently at.

How are customer service and technical support?

My technical support experience has been very poor. I think the technical support personnel isn't experienced in Bangladesh. They have much less technical experience and aren't as able to handle the work, as I am.

Which solution did I use previously and why did I switch?

Initially, we were using an IPVanish. We switched to this tool because we believed it would be easier to set up and use but it turns out it wasn't easier.

How was the initial setup?

The initial setup was complex. The deployment took a few days to get set up. Initially, we were using an IPVanish. We switched to this tool since we thought it would be easier. But it turns out it wasn't easier to set up and run.

What about the implementation team?

Our vendor team implemented the tool for us; the vendor team is based here in Bangladesh.    

What other advice do I have?

Maintenance only requires two or three people. At the moment both a Senior Executive and an IT manager are in charge of maintenance.

Besides wanting to see a faster connection speed I would like to see the expanded bandwidth, IP, and proprietary net settings feature included within the tool. 

I rate this product an 8 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Engineer at a tech services company with 11-50 employees
Real User
Apr 16, 2019
Improves internet speed and improves network security
Pros and Cons
  • "The most important features of Fortinet FortiGate are the Intrusion Prevention System (IPS) and firewall control applications."
  • "The main aspect of FortiGate that could be improved is load balancing. Our management team does not want to buy another appliance for only load balancing."

What is our primary use case?

We are a reseller of Fortinet products. We use FortiGate for Intrusion Prevention System (IPS) support. This is the most important reason that we use Fortinet FortiGate.

How has it helped my organization?

We required our network to be more secure. We also use FortiGate for improving the speed of the internet because the network here does not perform as we would like it to.

What is most valuable?

The most important features of Fortinet FortiGate are the Intrusion Prevention System (IPS) and firewall control applications.

What needs improvement?

The main aspect of FortiGate that could be improved is load balancing. Our management team does not want to buy another appliance for only load balancing.

The network routing with Fortinet FortiGate can be an issue, but it generally depends on the size of the company.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

FortiGate is a wonderful appliance.

What do I think about the scalability of the solution?

We have knowledge of other firewall products but FortiGate is the best.

How are customer service and technical support?

We like the Fortinet technical support and how they have responded in the past.

How was the initial setup?

The initial setup was easy and not complex at all.

What's my experience with pricing, setup cost, and licensing?

There is only one issue with Fortinet FortiGate: It's the price. If the company makes its products cheaper then we can convince our clients to buy more.

What other advice do I have?

I would rate Fortinet FortiGate a nine out of ten because I don't know all of the features of the platform personally.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager systems at a pharma/biotech company with 51-200 employees
Real User
Apr 16, 2019
Offers good threat protection and stability
Pros and Cons
  • "Fortinet FortiGate is scalable for our users. Right now, we have almost 70 users. We do not have any plan to increase our usage of FortiGate. For maintaining the firewall solution, one staff member is enough."
  • "One issue that I have had is that sometimes I need to monitor the traffic, so I need to filter it according to the user and which user is using it the most. I experience a bottleneck most of the time, particularly at the peak time when the number of contracts and users are at maximum."

What is our primary use case?

We use Fortinet FortiGate as a firewall. On some particular days, when our network traffic is very busy, we use a separate debit line. We need additional monitoring to know whether our production was cut by peak rates or not.

How has it helped my organization?

It satisfies all of our requirements.

What is most valuable?

The most valuable feature is the threat protection. With many users, I've found an issue where sometimes I need to monitor the traffic that I need to filter.

What needs improvement?

We have many users currently with this solution. One issue that I have had is that sometimes I need to monitor the traffic, so I need to filter it according to the user and which user is using it the most. I experience a bottleneck most of the time, particularly at peak time when the number of contracts and users are at maximum. We feel a kind of bottleneck.

When I first entered the log section, I could not find any results. I did not find any proof, i.e. reporting and analytics on the speed and network availability were not optimized. I could not find any such log from the server, maybe Fortinet could improve this service.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Fortinet FortiGate is stable.

What do I think about the scalability of the solution?

Fortinet FortiGate is scalable for our users. Right now, we have almost 70 users. We do not have any plan to increase our usage of FortiGate. For maintaining the firewall solution, one staff member is enough.

How are customer service and technical support?

We are very well satisfied with the Fortinet technical support.

Which solution did I use previously and why did I switch?

We had been using another solution for approximately ten years. The product was not up to date, so we were not getting any support for it.

How was the initial setup?

The initial setup is straightforward. The total amount of deployment time required depends upon the number of users. Fortinet FortiGate automatically corrects any mistakes you make in the installation process.

What other advice do I have?

I cannot find anything lacking in Fortinet FortiGate. I would rate it a nine out of ten. We advise other users to go for Fortinet.

There is a back-up service that needs to be included with the firewall support.

I have the requirement to filter what information goes to the user to see which user require the most bandwidth and other resources. When there is a disconnection, that should be shown somewhere in the reports.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Branch Manager at a computer software company with 11-50 employees
Consultant
Apr 15, 2019
Effective bandwidth management saves us money and keeps our customers happy
Pros and Cons
  • "This solution made it very easy to manage our bandwidth."
  • "Compared to some other products, the DLP is not at par for the moment."

What is our primary use case?

Our primary use case for this solution is to manage bandwidth for our customers. This is done by setting the appropriate firewall rules and policies.

How has it helped my organization?

This solution made it very easy to manage our bandwidth. It is important because we do not have to buy additional bandwidth from our ISPs. The rules and policies are set such that our users are happy, and we can maintain our current cost of bandwidth.

What is most valuable?

One of the most valuable features for us is that it is easy to configure. It is also very easy to manage. One of the things we were looking at was a product that is user friendly, and this helps us to generate and analyze the reports we need.

What needs improvement?

I recently saw the new updates that are coming, such as the ability to quarantine a user's machine. Once done, you have the ability to connect to it from the FortiManager Console and you can bring it back online, out of quarantine. This is all very good news.

One of the areas that I feel need improvement is on the DLP (Data Leak Prevention) side of things. Compared to some other products, the DLP is not at par for the moment.

Also, if in the next few years this solution can be made to support HE between models, it would be better.

I feel that improvements can be made on the security side. Sometimes the product does a good job, but sometimes not.

For how long have I used the solution?

More than five years.

What do I think about the scalability of the solution?

The scalability is good, although I see that some brands are now coming up with an important advancement. Currently, when you want to do HE (High-end), you have to have the same model or a similar model. Some competing solutions are now able to do HE between mixed models.

How are customer service and technical support?

I hardly ever use their technical support, but when I do they are pretty good.

Which solution did I use previously and why did I switch?

Previously we were using SonicWall, and we had no trouble after switching to FortiGate. One of the reasons that we switched is because we needed something that is easy to configure and manage.

One of the problems we had is that we could not get SonicWall to print out a comment. The documentation says that it should be able to, but it was not printing. The currently solution meets this requirement.

How was the initial setup?

The initial setup is straightforward and it is easy to configure.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, the cost of the product is important because we do not want to pay for something that is too expensive. At the same time, however, pricing is not as important as manageability and support. I would say that all things considered, the pricing is pretty good.

Which other solutions did I evaluate?

After switching from SonicWall, we did not evaluate options other than the current solution.

What other advice do I have?

We look for a couple of things when selecting a vendor or product. First, we look at the user interface and figure out whether it is easy to manage. We also consider the price because we do not want to overpay. That said, price is not our number one priority; user manageability is. 

We have been using a pretty wide range of products. We have used models such as the Fortinet FortiGate-30E, 51E, 90D, and 200D. They are all pretty good at doing the job that they are configured for. Obviously, the firewall sizing has to be done right, but if the product sizing is done correctly then they will never go wrong.

I have not yet used the cloud access capability, but we do plan on testing it.

After we purchased FortiGate we grew by forty percent, and it was able to continue to perform as it had before.

Overall it is user-friendly, easy to configure, easy to manage, the support is pretty good, they are priced low, and they do the job that you require.

I would rate this solution nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Principal Mining Consultant at a pharma/biotech company with 11-50 employees
Consultant
Apr 10, 2019
Auto-scans for viruses, worms, and malware
Pros and Cons
  • "The features that prevent internet connections, the filtering are the most valuable because we did not have any internet protection before."
  • "Fortinet could improve the windows opener or the virtual IP solutions for opening windows. The virtual IP settings need improvement as firewalls are trending in new development directions."

What is our primary use case?

We use Fortinet FortiGate out of fear for malware on the internet, to protect our users from malware. We also use FortiGate to prevent connections to the internet.

How has it helped my organization?

We mainly use Fortinet FortiGate to prevent infections of technology on our network devices. We use it to auto-scan for viruses, worms, and malware.

What is most valuable?

The feature that prevents internet connections, the filtering, is the most valuable feature because we did not have any internet protection before.

What needs improvement?

Fortinet could improve the windows opener or the virtual IP solutions for opening windows. The virtual IP settings need improvement as firewalls are trending in new development directions.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Fortinet FortiGate is very stable. We use it for 20 hours a day only. It is a firewall so it cannot be shut down.

What do I think about the scalability of the solution?

Fortinet FortiGate is scalable, but it is not a requirement for us. We only have 25 users. They are general users, not engineers. I am the only engineer needed to maintain FortiGate.

How are customer service and technical support?

We didn't need Fortinet customer support because FortiGate was already configured.

Which solution did I use previously and why did I switch?

We started with Fortinet FortiGate. We weren't previously using another solution. 

How was the initial setup?

The initial setup of Fortinet FortiGate is not so difficult. We got the instructions for the installation from Fortinet online.

The majority of the work was implemented by our vendor. The deployment took about two days to complete.

What about the implementation team?

The installation of Fortinet FortiGate was implemented by our vendor. They are a third-party selling company, not the original manufacturer.

What's my experience with pricing, setup cost, and licensing?

Fortinet is reasonable in pricing and licensing. Overall, FortiGate is affordable. The licensing fee can be a little high, depending on the budget for your project.

Which other solutions did I evaluate?

Other products are not so popular in Taiwan, but the IBM IPM solution is a major competitor to Fortinet FortiGate for firewalls.

What other advice do I have?

Fortinet FortiGate is a stable and affordable product. I would rate Fortinet FortiGate an 8/10. So far, Fortinet FortiGate has been enough for our business requirements.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solutions Architect at a tech services company with 51-200 employees
Reseller
Apr 9, 2019
Optimizes security on the network and protects the company from attacks from outside
Pros and Cons
  • "Fortinet FortiGate is a security device. It can optimize security on the networks of a company. It actually protects the company from attacks from outside. With FortiGate, you can categorize the users. You can create a group of users that can access all of the websites for their work. You can limit other users' access."
  • "Scalability is one of the disadvantages. When it comes to scalability, you have to actually change the box. If you want to upgrade it, you need to actually change the existing box and probably you take the system off to other sites."

What is our primary use case?

We use Fortinet FortiGate as the firewall for our networks and as a security device. Fortinet FortiGate is used in our organization for:

  • making policies
  • security profiles
  • identity management
  • blocking applications on websites
  • making objects
  • future groups
  • user management
  • network reports
  • data analytics
  • other stuff

FortiGate is not just a security solution, but also a network solution, because it can do SD-WAN which provides innovation to security.

How has it helped my organization?

Originally, I used Fortinet FortiGate for SD-WAN. There is actually a feature for the SD-WAN. I could find a port and use it for SD-WAN. Then I also used FortiGate for security rules.

We implement solutions categorizing the insurers by Fortinet, i.e. what are the network users that are allowed in this particular instance or for these particular policies.

We program every port you can set the policies on with Fortinet FortiGate. You can actually see the users that access the particular website and govern the rules for web traffic.

What is most valuable?

First and foremost, Fortinet FortiGate is a security device. It can optimize security on the networks of a company. It actually protects the company from attacks from outside. 

With Fortinet FortiGate, you can categorize the users. You can create a group of users that can access all of the websites for their work. You can limit other users' access. 

It can also do detailed reporting and analytics that comprise information from recorded events on the network by traffic location, device, IP address, etc.

What needs improvement?

Flexibility is questionable when it comes to the hardware parts. If Fortinet can make FortiGate modular so that you can actually upgrade it without changing the parts, I would prefer it. 

If Fortinet FortiGate could actually integrate with the hybrid cloud architecture without changing the storage parts, i.e. the hardware, it would be better.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The Fortinet FortiGate solution is 81% stable. I would say it is very flexible. I would grade it an eight or nine.

What do I think about the scalability of the solution?

Scalability is one of the disadvantages. When it comes to scalability, you have to actually change the box. If you want to upgrade it, you need to actually change the existing box and probably you take the system off to other sites.

With FortiGate, if you want to upgrade, it is physical and you have to buy a bigger box. You have to replace it with a bigger one. The boxes of Fortinet are not modular, so you have to replace the entire box. That's one of the bad sides of Fortinet. 

When it comes to security, it's not really possible if the other solution is actually plausible. 

How was the initial setup?

The deployment of Fortinet FortiGate is complex. It depends on how long you are going to maintain the network of the client. For us, it would only take a day or two.

What about the implementation team?

We are resellers of Fortinet products.

What other advice do I have?

The Fortinet FortiGate solution has to have a system-wide update for improvements. First and foremost, you need to have a patch. You have to continually improve FortiGate by having continuously updated patches applied. 

Then always check for the admin reports from Fortinet that the patch was applied. When it comes to the features of this device, I would rate Fortinet FortiGate an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Fortinet FortiGate Report and get advice and tips from experienced pros sharing their opinions.