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Md. Robiul Awoul - PeerSpot reviewer
Deputy manager at Oculin Tech
Real User
Helpful support, reliable, but implementation could be easier
Pros and Cons
  • "I have found F5 BIG-IP Local Traffic Manager (LTM) to be stable."
  • "There are not very many areas for improvement, but the price is high."

What is our primary use case?

We use F5 BIG-IP Local Traffic Manager (LTM) for the web application firewall and a load balancing system. We are using it in a government project.

What needs improvement?

There are not very many areas for improvement, but the price is high.

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately four months.

What do I think about the stability of the solution?

I have found F5 BIG-IP Local Traffic Manager (LTM) to be stable.

Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
November 2025
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
873,003 professionals have used our research since 2012.

What do I think about the scalability of the solution?

F5 BIG-IP Local Traffic Manager (LTM) is a scalable solution.

We have approximately nine people using this solution in my organization.

How are customer service and support?

We have only opened up two support tickets with the support and on both occasions, they provided a good service.

How was the initial setup?

The initial setup of the F5 BIG-IP Local Traffic Manager (LTM) was complex and could be made easier. The full process took approximately three weeks.

What about the implementation team?

We used consultants for the implementation of the solution. 

We have 10 to 12 managers supporting this solution.

What's my experience with pricing, setup cost, and licensing?

The price of F5 BIG-IP Local Traffic Manager (LTM) is too high.

What other advice do I have?

I rate F5 BIG-IP Local Traffic Manager (LTM) a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Total Solution System Engineer at a comms service provider with 201-500 employees
Real User
Better support than similar solutions in the same market
Pros and Cons
  • "I think F5's tech support may be better than Citrix's because they mainly focus on the ADC product, but Citrix support covers Hypervisor, XenMobile, FAS, and ADC. And from my experience, sometimes, we face some issues that Citrix cannot handle."
  • "F5 could improve the rule-setting capabilities in the GUI, and they need to simplify web management. For example, the menus in the Citrix GUI are easier to navigate, with a clean structure and layout."

What is our primary use case?

We often use the Citrix ADC and F5 BIG-IP LTM together, because they have similar features. But, normally, we use Citrix solutions because we are Citrix providers in Bangkok, so we're not usually working with F5. However, there are some projects where we deploy F5 alongside Citrix or substitute it for the Citrix solution. 

What needs improvement?

F5 could improve the rule-setting capabilities in the GUI, and they need to simplify web management. For example, the menus in the Citrix GUI are easier to navigate, with a clean structure and layout. It helps you navigate and find what you're looking for, but some of the menus in the F5 GUI are not very intuitive. You're doing the same task, but sometimes it's on the left, sometimes on the right, etc. It should all be on the same setup group menu or something like that. 

For how long have I used the solution?

I've been working with BIG-IP LTM for almost 10 years. 

How are customer service and support?

I think F5's tech support may be better than Citrix's because they mainly focus on the ADC product, but Citrix support covers Hypervisor, XenMobile, FAS, and ADC. And from my experience, sometimes, we face some issues that Citrix cannot handle. In our first year, Citrix support was not very good, but in the second year, it was okay.

How was the initial setup?

Each product can be simple or complex to set up in its own way, but Citrix setup is more straightforward overall. Citrix doesn't have any restriction on modules or on features, so the features are exactly the same whether it's a small or large deployment. Only the performance is different, but everything else is the same.

What's my experience with pricing, setup cost, and licensing?

I can't say much about the price because our sales department handles pricing. I'm a technical engineer, but I can say that all of these products are in the same price range.

What other advice do I have?

I rate F5 BIG-IP LTM nine out of 10. You can't go wrong with F5 because F5 and Citrix ADC are like the most advanced BMW in the market. So if what you need is deployment, localizing, high availability, and web balancing for your web server application server, both products can give you the same results. Both are good.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
November 2025
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
873,003 professionals have used our research since 2012.
reviewer1505658 - PeerSpot reviewer
Sr. Network Engineer at a computer software company with 201-500 employees
Real User
Highly scalable, exceedingly stable, and responsive technical support
Pros and Cons
  • "F5 BIG-IP Local Traffic Manager (LTM) is very easy to use, from SSL Management to enabling, disabling loads, applications, systems, and monitoring. Overall the solution keeps our application functional from a client's perspective 24 hours a day, seven days a week."
  • "The solution could improve the documentation."

What is our primary use case?

We use F5 BIG-IP Local Traffic Manager (LTM) as a load balancing solution. We use many of the features associated with the solution, such as the Local Traffic Manager and Access Analytics that are associated with the SSL.

What is most valuable?

F5 BIG-IP Local Traffic Manager (LTM) is very easy to use, from SSL Management to enabling, disabling loads, applications, systems, and monitoring. Overall the solution keeps our application functional from a client's perspective 24 hours a day, seven days a week. We have rules that are set up to detect if any part of the application in one of the nodes is not functioning correctly, having a problem, or is experiencing any sort of error, it will automatically pull it out of the load balance bundle and alerts somebody to go take action and at the address. This means our clients are happy because they are not receiving strange errors because somebody's typed something somewhere incorrectly and we are happy because our uptime is reliable.

What needs improvement?

The solution could improve the documentation.

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately 

What do I think about the stability of the solution?

The stability is very good. We have to power off a system to reboot it after firmware or other updates, but I have not had a problem with the stability of the units at all. We had a system cluster go down but that was a physical issue with the hard drive. They shipped us out a new one, plugged it back in, and it almost self-configures. We had to put some details in the hard drive, but it takes the configuration from the other units and runs well. We have had zero downtime over the last five years.

What do I think about the scalability of the solution?

F5 BIG-IP Local Traffic Manager (LTM) is very scalable. We have recently expanded the cluster to five nodes and I am running in an active scenario. I did the upgrade live and it did not require any downtime.

How are customer service and support?

The technical support is good. I have not had any problem asking questions that a support person can not answer. Technical support is not engineering and that was something that I had to learn. If you have something that is already functional and you need to figure out why it stopped working, why it is now broken, or you did an upgrade and something is wrong, the technical support can help with that. I have called them a dozen times over the five years and they have had my issue resolved within approximately one hour.

How was the initial setup?

Setting up the solution on the systems is not difficult but enabling applications and configuration can be complex. The difficulty level can also depend on the environment, we have a more complex environment. You have to have some base knowledge of the solution for what you are doing before you can go do it. Configuring the solution is not something that a layperson is going to be able to do. You have to know what you are looking for before you will be able to find it.

What other advice do I have?

My advice to those wanting to implement this solution is they need to do their research ahead of time and know what problems you are trying to solve. In our case, our solutions engineer from F5 directly has been amazing. If you receive a good team in account management, they can point you in the right direction, and in a lot of cases, they can get you moving along. The support from him has been tremendous, it has been extremely valuable.

Our configuration is not simple. There is some custom code that is written in our system, but everything works as they say it should, it is a great solution.

I rate F5 BIG-IP Local Traffic Manager (LTM) an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1589751 - PeerSpot reviewer
Senior Network Engineer at a comms service provider with 10,001+ employees
Real User
Stable solution but could improve its integration in future releases
Pros and Cons
  • "In terms of stability, it is stable."
  • "In terms of what could be improved, I would expect more integration with different platforms and more integration with the backend systems. Additionally, in the next release, I would like a more secure version."

What is our primary use case?

In terms of our primary use cases - all our web services, our main web portals, and our TV service sit behind the F5, so any customer would have to traverse our F5 for the services at the back of it.

It serves our backend and front end services.

What needs improvement?

In terms of what could be improved, I would expect more integration with different platforms and more integration with the backend systems.

Additionally, in the next release, I would like a more secure version.

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager for about five years now.

What do I think about the stability of the solution?

In terms of stability, it is stable, but we have a regular update program because of the security vulnerabilities, meaning bugs. So it is an ongoing thing maintaining them.

It's a bit of an overhead at the moment.

What do I think about the scalability of the solution?

In terms of how many users we have using it, for the end user, all our customers go through the F5, so they are using it in terms of service. In terms of our engineers and how many people use it, that depends. If you're deploying it or you're in operations, like I am, there are hundreds of engineers and internal users.

How are customer service and technical support?

We have weekly calls with F5 directly. We used to go through a third party, but now we go directly to F5 for our support.

What's my experience with pricing, setup cost, and licensing?

When you buy it you have a license bundle which I think you have to renew every year or every couple of years.

What other advice do I have?

On a scale of one to ten, I would probably give F5 BIG-IP Local Traffic Manager a six.

I would give it a warm recommendation, I would not give it a glowing recommendation. I'd give it a warm, "Tread with caution."

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1633455 - PeerSpot reviewer
Director at a financial services firm with 501-1,000 employees
Real User
Good depiction of profiles, very easy to set up, and very stable
Pros and Cons
  • "iRules are very valuable. In addition to that, the way profiles are depicted by the LTM is also very good."
  • "A lot of functions that are attributed to iRules can actually be simple profile changes. iRules do have a certain performance impact. Therefore, instead of writing simple iRules, they can create certain profiles for classes that will perform the same function."

What is most valuable?

iRules are very valuable. In addition to that, the way profiles are depicted by the LTM is also very good.

What needs improvement?

A lot of functions that are attributed to iRules can actually be simple profile changes. iRules do have a certain performance impact. Therefore, instead of writing simple iRules, they can create certain profiles for classes that will perform the same function.

Its scalability and pricing can also be improved.

For how long have I used the solution?

I have been using this solution for more than 12 years. We are currently using version 15.1.2. The latest one is 16.0, but we are still evaluating it.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is not scalable. It is a licensed product. They are coming up with some scalable options, but for existing products, throughput is limited. Currently, if you have a 200 Mbps license, then it can go to a maximum of 200 Mbps. If you want it to go further than that, then you have to buy a new license.

How are customer service and technical support?

Their technical support is good.

Which solution did I use previously and why did I switch?

I've been working for 12 years, and F5 was the first LTM product. In addition to F5, I've also worked on Citrix NetScaler, Load Balancer, Kemp, and Cisco ACE (no longer in service). I prefer F5 over all of them.

How was the initial setup?

Its initial setup is very easy. The biggest advantage that F5 has is that its initial setup is very simple.

What's my experience with pricing, setup cost, and licensing?

It is quite expensive as a product. Because it is very stable, it is also expensive.

What other advice do I have?

For mission-critical applications, you can trust F5 with any of your load balancing functions. However, if you have a UAT environment or a test setup, it won't be suitable because it is a pricey product. You can then go for an open-source product or any software with load balancers. VMware has recently come up with AVI load balancers.

I would rate F5 BIG-IP Local Traffic Manager (LTM) an eight out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1277325 - PeerSpot reviewer
Specialist in Communication and Network Security at a security firm with 11-50 employees
Real User
A stable and easy-to-deploy solution with useful iRule feature for inspecting HTTP
Pros and Cons
  • "The iRule feature is very useful for inspecting HTTP. Sometimes, we use it for modifying the headers of the HTTP."
  • "F5 has another solution to load balance servers on the cloud, which they got after the purchase of NGINX. It is deployed as Kubernetes or something like that, but the problem now is that they have two solutions for two situations. They should make F5 deployable on the cloud."

What is our primary use case?

All of our web servers are load-balanced by F5.

What is most valuable?

The iRule feature is very useful for inspecting HTTP. Sometimes, we use it for modifying the headers of the HTTP.

What needs improvement?

F5 has another solution to load balance servers on the cloud, which they got after the purchase of NGINX. It is deployed as Kubernetes or something like that, but the problem now is that they have two solutions for two situations. They should make F5 deployable on the cloud.

Recently, we were investigating offloading SSL as version TLS 1.3. I am not sure if we were able to do that or not.

For how long have I used the solution?

I have been using this solution for more than 15 years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

They have a host where you can increase the CPUs dedicated for load balancing. You can mount a cluster to escalate, but in order to escalate, you need to virtualize the solution. Otherwise, you need to change the device and load something bigger.

How are customer service and technical support?

I contacted them in the past. They provide good support.

Which solution did I use previously and why did I switch?

I have used a Cisco solution in the past, but they discontinued the solution or the hardware. F5 is much better.

How was the initial setup?

It is very easy. It depends a bit on what you want, but in one day or two days, you can have F5 load balancing on backend servers. It is very easy.

What other advice do I have?

I would recommend others to choose a virtualized solution. I would rate this solution an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Co-Founder and CEO at PT Eugenea Kreasi Utama
Real User
Good performance, stable, powerful, and has good responsive support
Pros and Cons
  • "The most valuable feature of this solution is IP Intelligence."
  • "The deployment could be simplified."

What is our primary use case?

I am a reseller. We provide solutions to our clients.

We use F5 for various applications as our firewall.

What is most valuable?

The most valuable feature of this solution is IP Intelligence.

It is very powerful and has good performance. It meets our requirements.

The features included are more than enough.

What needs improvement?

The deployment could be simplified. From a technical perspective, it is complex.

The pricing could be reduced. 

For how long have I used the solution?

I have been working with F5 BIG-IP Local Traffic Manager (LTM) since 2020.

We are using 1G-V Virtual Edition.

What do I think about the stability of the solution?

It's a stable solution. We don't have any issues with the stability of the F5 product.

What do I think about the scalability of the solution?

We have approximately 115 people in our organization who use this solution.

How are customer service and technical support?

I have no issues with the technical support. They are good and provide professional service.

F5 is very fast to respond. Our team contacted technical support via email about issues, and after one hour they call us to resolve them.

Overall, F5 support is very good.

Which solution did I use previously and why did I switch?

I was using Akamai from 2017 until 2020 when we started using F5.

When comparing F5 with Akamai, F5 is more powerful and has more intelligence. It also has the ability to update its software very rapidly.

Akamai is slow to respond, they can take up to four or five hours to respond to a complaint.

We use Microsoft in my office for our operational daily activity.

How was the initial setup?

The deployment is complex. Technically, it is very complex.

It took us four, or maybe five weeks to deploy.

What about the implementation team?

We did not use an integrator or consultant. We have a team in our organization.

What's my experience with pricing, setup cost, and licensing?

F5 is expensive. Reasonable in comparison, but it should be cheaper.

What other advice do I have?

This solution is focused on segment customers. I would recommend it to Telco companies, as well as for banking and customers who need to protect their applications, and websites. 

The F5 support is very responsive.

I would rate  F5 BIG-IP Local Traffic Manager (LTM) an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Security IT Manager at IFAT Group
Real User
Stable with good security and reliability
Pros and Cons
  • "The stability is excellent."
  • "The pricing of the product is a bit too high."

What is our primary use case?

We primarily use the solution for security purposes.

What is most valuable?

The security on offer from the solution is very good.

The stability is excellent.

What needs improvement?

The pricing of the product is a bit too high. They should work to make it more affordable. It needs to be more cost-efficient. 

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance has been good.

How are customer service and technical support?

I've never used technical support. I can't speak to how helpful or responsive they are when it comes to servicing their customers, having never used them personally.

Which solution did I use previously and why did I switch?

I also have experience with Check Point. 

How was the initial setup?

We did not install the solution ourselves. We used an integrator that handled the process and helped us set everything up. 

What about the implementation team?

We used an integrator to assist with the installation. We were pleased with the results. There was nothing to complain about the results.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty high. It's not the least expensive option.

That said, we're willing to pay for the premium security on offer.

What other advice do I have?

I'm a customer and an end-user.

We are using the 12th version of the solution. 

I'd rate the solution at a nine out of ten. We've been quite satisfied with the capabilities of the product.

I'd recommend the solution to other users and companies. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2025
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.