It is a stable product from a stable company. Recently, they have been more focused on security as well.
Solution Architect at Softcell Technologies Limited
Is a stable product from a stable company that is focusing more on security
Pros and Cons
- "It is a stable product from a stable company. Recently, they have been more focused on security as well."
- "Right now, there are a lot of products within F5's portfolio. They acquired a couple of companies like NGINX and Volterra. Some features and technologies overlapped when this acquisition occurred. They need to refine it and come up with a single, proper solution. F5 should focus more on zero trust network access (ZTNA).They should be more focused on that framework because the industry is moving towards that. Everyone is talking about SASE and zero trust."
What is most valuable?
What needs improvement?
Right now, there are a lot of products within F5's portfolio. They acquired a couple of companies like NGINX and Volterra. Some features and technologies overlapped when this acquisition occurred. They need to refine it and come up with a single, proper solution.
F5 should focus more on zero trust network access (ZTNA).They should be more focused on that framework because the industry is moving towards that. Everyone is talking about SASE and zero trust.
For how long have I used the solution?
I've worked with this solution for about two years.
What do I think about the stability of the solution?
It's a stable product.
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
September 2025

Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
866,778 professionals have used our research since 2012.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
In my experience, I have received excellent support from F5 for any technical issues that I or my customers have faced. I have had no issues with technical support.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
The price is little bit on higher side, compared to the cost of NGINX.
What other advice do I have?
If you are a partner, then I would recommend that you go through the partner portal videos because they have very good training videos that help you to learn the product and technology when it comes to implementation. It helps a lot with implementation, and they have detailed documentation that explains the implementation process step by step. Once you go through that, you'll definitely have a clear understanding of the implementation process. Without that, it may be a little bit tricky for you to complete the implementation in a smooth manner.
I would rate F5 BIG-IP Local Traffic Manager (LTM) at eight on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Enterprise architect at Kyndryl
Improves the resilience and quality of the application but needs more data granularity
Pros and Cons
- "F5 BIG-IP Local Traffic Manager (LTM) improves the resilience and quality of the application itself, the speed and the user experience for the application. The data that the users need from the application is actually acquired faster. So, it provides faster data acquisition."
- "It would be good to have better traffic and better data. It would be nice to have more granularity to see packets in terms of the header details, the analytics, etc. It would be nice if that was also part of it and to have analytics added to the traffic."
What is our primary use case?
We use it for server management and application traffic, that is, to load balance between traffic for applications coming from their service. Users coming in are then able to have their traffic go to the service that has the suitable resources or adequate resources.
What is most valuable?
F5 BIG-IP Local Traffic Manager (LTM) improves the resilience and quality of the application itself, the speed and the user experience for the application. The data that the users need from the application is actually acquired faster. So, it provides faster data acquisition.
It also provides lower latency.
What needs improvement?
It would be good to have better traffic and better data. It would be nice to have more granularity to see packets in terms of the header details, the analytics, etc. It would be nice if that was also part of it and to have analytics added to the traffic.
For how long have I used the solution?
I've been using it for two years.
What do I think about the stability of the solution?
F5 BIG-IP Local Traffic Manager (LTM) is pretty stable. It's one of the most stable products that I know, when it comes to load balancing and traffic.
What do I think about the scalability of the solution?
It is very scalable. We have thousands of users.
How are customer service and support?
The technical support is top notch.
How was the initial setup?
It is pretty easy to set up.
Because there were other parties involved, the deployment took us about a week. Normally, it takes a couple of hours.
What about the implementation team?
We did it in-house.
What other advice do I have?
I would advise you to go for it because it's one of the top three solutions in my opinion. I would rate it at seven on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
September 2025

Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
866,778 professionals have used our research since 2012.
System Engineer at PT Nusantara Compnet Integrator
Has good support and valuable load balancing features
Pros and Cons
- "To improve the product, they could add more load balancing solutions in Kubernetes."
What is our primary use case?
Currently, we use F5 BIG-IP Local Traffic Manager as our traffic management solution. As a consultant, it is project-based with my clients rather than hands-on. Our clients use the solution to load balance their current application server in the DMZ and also in the data center.
What is most valuable?
The most valuable feature of the F5 BIG-IP LTM solution is load balancing.
What needs improvement?
To improve the product, they could add more load balancing solutions in Kubernetes.
For how long have I used the solution?
I have been using F5 BIG-IP LTM for two years.
What do I think about the stability of the solution?
F5 BIG-IP is a stable solution. It is quite mature and does not have many concerns.
What do I think about the scalability of the solution?
Scalability is good. We use it for active and passive, and we also do some TCMP.
How are customer service and support?
I would rate technical support a four out of five. Their support is quite good, however, they could be a bit more responsive and react faster to requests.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The biggest concern for my clients is the pricing.
Which other solutions did I evaluate?
Before choosing F5 BIG-IP, we compared the product with other vendors. We chose F5 BIG because of its technical support as well as its documentation. Their knowledge base is easy to read and access to information is available on their website. It is a complete product for an ADC solution.
What other advice do I have?
I would rate the solution an eight out of ten and recommend this solution to users that are looking to use it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Deputy manager at Oculin Tech
Helpful support, reliable, but implementation could be easier
Pros and Cons
- "I have found F5 BIG-IP Local Traffic Manager (LTM) to be stable."
- "There are not very many areas for improvement, but the price is high."
What is our primary use case?
We use F5 BIG-IP Local Traffic Manager (LTM) for the web application firewall and a load balancing system. We are using it in a government project.
What needs improvement?
There are not very many areas for improvement, but the price is high.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately four months.
What do I think about the stability of the solution?
I have found F5 BIG-IP Local Traffic Manager (LTM) to be stable.
What do I think about the scalability of the solution?
F5 BIG-IP Local Traffic Manager (LTM) is a scalable solution.
We have approximately nine people using this solution in my organization.
How are customer service and support?
We have only opened up two support tickets with the support and on both occasions, they provided a good service.
How was the initial setup?
The initial setup of the F5 BIG-IP Local Traffic Manager (LTM) was complex and could be made easier. The full process took approximately three weeks.
What about the implementation team?
We used consultants for the implementation of the solution.
We have 10 to 12 managers supporting this solution.
What's my experience with pricing, setup cost, and licensing?
The price of F5 BIG-IP Local Traffic Manager (LTM) is too high.
What other advice do I have?
I rate F5 BIG-IP Local Traffic Manager (LTM) a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Lead Engineer at a computer software company with 10,001+ employees
Is stable, scalable, and easy to install
Pros and Cons
- "Currently, it's distributing the load perfectly, as per my understanding of our requirements."
- "I'm not very sure about the security with F5 BIG-IP Local Traffic Manager (LTM). We have our own private data center, but we are going to migrate our private data center into the Azure cloud environment. Security will then be a major concern when we migrate our own whole infrastructure to the public cloud."
What is most valuable?
As an IT developer, mostly I use load balancing for the traffic. Currently, it's distributing the load perfectly, as per my understanding of our requirements.
It's definitely scalable and is stable as well.
The initial setup is not complex, and the technical support is fine.
What needs improvement?
I'm not very sure about the security with F5 BIG-IP Local Traffic Manager (LTM). We have our own private data center, but we are going to migrate our private data center into the Azure cloud environment. Security will then be a major concern when we migrate our own whole infrastructure to the public cloud.
So, I think they should improve in terms of security because nowadays, most organizations try to build their infrastructure on public cloud.
More documentation should be uploaded because very limited documentation is available on the internet. It will also help us to understand the system before purchasing the product.
For how long have I used the solution?
I've been using this solution for two years.
What do I think about the stability of the solution?
It's a stable solution.
What do I think about the scalability of the solution?
It's definitely scalable. It's a distributed architecture and micro services, so it's scalable. In fact, we are planning to increase usage and scale horizontally.
How are customer service and technical support?
I don't have any issues with respect to technical support; it has been fine.
How was the initial setup?
The initial setup is not complex.
What other advice do I have?
If you have your own data center, then you can use F5 BIG-IP Local Traffic Manager (LTM). I don't see any issues because they have been in the industry for a long time, and F5 BIG-IP Local Traffic Manager (LTM) is very stable.
I would rate this solution at eight on a scale from one to ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Specialist in Communication and Network Security at a security firm with 11-50 employees
A stable and easy-to-deploy solution with useful iRule feature for inspecting HTTP
Pros and Cons
- "The iRule feature is very useful for inspecting HTTP. Sometimes, we use it for modifying the headers of the HTTP."
- "F5 has another solution to load balance servers on the cloud, which they got after the purchase of NGINX. It is deployed as Kubernetes or something like that, but the problem now is that they have two solutions for two situations. They should make F5 deployable on the cloud."
What is our primary use case?
All of our web servers are load-balanced by F5.
What is most valuable?
The iRule feature is very useful for inspecting HTTP. Sometimes, we use it for modifying the headers of the HTTP.
What needs improvement?
F5 has another solution to load balance servers on the cloud, which they got after the purchase of NGINX. It is deployed as Kubernetes or something like that, but the problem now is that they have two solutions for two situations. They should make F5 deployable on the cloud.
Recently, we were investigating offloading SSL as version TLS 1.3. I am not sure if we were able to do that or not.
For how long have I used the solution?
I have been using this solution for more than 15 years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
They have a host where you can increase the CPUs dedicated for load balancing. You can mount a cluster to escalate, but in order to escalate, you need to virtualize the solution. Otherwise, you need to change the device and load something bigger.
How are customer service and technical support?
I contacted them in the past. They provide good support.
Which solution did I use previously and why did I switch?
I have used a Cisco solution in the past, but they discontinued the solution or the hardware. F5 is much better.
How was the initial setup?
It is very easy. It depends a bit on what you want, but in one day or two days, you can have F5 load balancing on backend servers. It is very easy.
What other advice do I have?
I would recommend others to choose a virtualized solution. I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Co-Founder and CEO at PT Eugenea Kreasi Utama
Good performance, stable, powerful, and has good responsive support
Pros and Cons
- "The most valuable feature of this solution is IP Intelligence."
- "The deployment could be simplified."
What is our primary use case?
I am a reseller. We provide solutions to our clients.
We use F5 for various applications as our firewall.
What is most valuable?
The most valuable feature of this solution is IP Intelligence.
It is very powerful and has good performance. It meets our requirements.
The features included are more than enough.
What needs improvement?
The deployment could be simplified. From a technical perspective, it is complex.
The pricing could be reduced.
For how long have I used the solution?
I have been working with F5 BIG-IP Local Traffic Manager (LTM) since 2020.
We are using 1G-V Virtual Edition.
What do I think about the stability of the solution?
It's a stable solution. We don't have any issues with the stability of the F5 product.
What do I think about the scalability of the solution?
We have approximately 115 people in our organization who use this solution.
How are customer service and technical support?
I have no issues with the technical support. They are good and provide professional service.
F5 is very fast to respond. Our team contacted technical support via email about issues, and after one hour they call us to resolve them.
Overall, F5 support is very good.
Which solution did I use previously and why did I switch?
I was using Akamai from 2017 until 2020 when we started using F5.
When comparing F5 with Akamai, F5 is more powerful and has more intelligence. It also has the ability to update its software very rapidly.
Akamai is slow to respond, they can take up to four or five hours to respond to a complaint.
We use Microsoft in my office for our operational daily activity.
How was the initial setup?
The deployment is complex. Technically, it is very complex.
It took us four, or maybe five weeks to deploy.
What about the implementation team?
We did not use an integrator or consultant. We have a team in our organization.
What's my experience with pricing, setup cost, and licensing?
F5 is expensive. Reasonable in comparison, but it should be cheaper.
What other advice do I have?
This solution is focused on segment customers. I would recommend it to Telco companies, as well as for banking and customers who need to protect their applications, and websites.
The F5 support is very responsive.
I would rate F5 BIG-IP Local Traffic Manager (LTM) an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer.
Stable with good security and reliability
Pros and Cons
- "The stability is excellent."
- "The pricing of the product is a bit too high."
What is our primary use case?
We primarily use the solution for security purposes.
What is most valuable?
The security on offer from the solution is very good.
The stability is excellent.
What needs improvement?
The pricing of the product is a bit too high. They should work to make it more affordable. It needs to be more cost-efficient.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance has been good.
How are customer service and technical support?
I've never used technical support. I can't speak to how helpful or responsive they are when it comes to servicing their customers, having never used them personally.
Which solution did I use previously and why did I switch?
I also have experience with Check Point.
How was the initial setup?
We did not install the solution ourselves. We used an integrator that handled the process and helped us set everything up.
What about the implementation team?
We used an integrator to assist with the installation. We were pleased with the results. There was nothing to complain about the results.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty high. It's not the least expensive option.
That said, we're willing to pay for the premium security on offer.
What other advice do I have?
I'm a customer and an end-user.
We are using the 12th version of the solution.
I'd rate the solution at a nine out of ten. We've been quite satisfied with the capabilities of the product.
I'd recommend the solution to other users and companies.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: September 2025
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