Sr. SAP Portfolio Architect at a manufacturing company with 10,001+ employees
Real User
Capable of handling huge workloads, good stability, and good scalability
Pros and Cons
  • "One of the greatest things about F5 Load Balancer is that it provides additional capability for handling huge workloads and routing them to an SAP or non-SAP application. It is capable of supporting a large amount of user workload and application connectivity workload. This was the main reason why we chose F5."
  • "It is a hardware load balancer, and its installation procedure is more complex than a software load balancer. There are pros and cons of using hardware load balancing. You have to have specific hardware deployed in your data center to activate this load balancer. They never came up with any software-based load balancing solution. It is all hardware-based."

What is our primary use case?

We use it for load balancing any kind of HTTP and HTTPS traffic coming from users or other systems.

What is most valuable?

One of the greatest things about F5 Load Balancer is that it provides additional capability for handling huge workloads and routing them to an SAP or non-SAP application. It is capable of supporting a large amount of user workload and application connectivity workload. This was the main reason why we chose F5.

What needs improvement?

It is a hardware load balancer, and its installation procedure is more complex than a software load balancer. There are pros and cons of using hardware load balancing. You have to have specific hardware deployed in your data center to activate this load balancer. They never came up with any software-based load balancing solution. It is all hardware-based.

For how long have I used the solution?

I have been using this solution for a couple of years.

Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
April 2024
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.

What do I think about the stability of the solution?

Its stability is good.

What do I think about the scalability of the solution?

It is scalable. We have around 2,000 plus users.

How are customer service and support?

Their technical support is fine. 

How was the initial setup?

It is a hardware load balancer, so its installation procedure is more complex than a software load balancer. You need specific hardware to install this load balancer.

Which other solutions did I evaluate?

We had evaluated a few SAP solutions, but we found F5 to be more suitable at that time.

What other advice do I have?

I would recommend this solution. We have been using it for such a long time, and we are quite happy with it as an organization. It is awesome, and we plan to keep using it till we are on-prem. It has been good for our on-prem setup. 

I would rate this solution an eight out of ten. I am quite satisfied with this solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Presales Manager at a comms service provider with 51-200 employees
Real User
Alert notification window notifies of any issues and will then resolve them
Pros and Cons
  • "F5 BIG-IP is used with good applications and functions as an application firewall with additional features. We will not use any feature or any service unless there is a business case and there is a need for implementation."
  • "There are issues with F5 BIG-IP but they are minor issues not affecting production and services. Sometimes the operations and the facility systems fail. However, there is an alert action from the windows. An ordeal for the manager."

What is our primary use case?

We use F5 BIG-IP with LTM burst, SM burst, and ETM burst. We use it in our cloud service and all our service centers. We even offer F5 BIG-IP to our partners.

How has it helped my organization?

As a firm, we use F5 BIG-IP to provide load balancing over many to increase one of the hardware appliances that carries loads over the throughput they are providing. 

Ultimately, the service has not affected our customers. However, there was a failure in one of the nodes that became infected.

F5 BIG-IP did not sense that the virus was there. The security didn't function.

What is most valuable?

F5 BIG-IP is used with good applications and functions as an application firewall with additional features.

I've been building F5 BIG-IP. We will not use any feature or any service unless there is a business case and there is a need for business implementation. 

What needs improvement?

The products are great and easy to upgrade from time to time to improve functionality. F5 BIG-IP is working fine. We use it more in production and operations.

There are issues with F5 BIG-IP but they are minor issues, not big ones. This does not affect production and services.

Sometimes the operations and the facility systems fail. However, there is an alert action from the windows. 

Related to the groups, when it comes to cost, rates are regulated. When the market is not good, then we will consider doing the increase. 

In general, there are more features that could be provided with F5 BIG-IP if it were not so costly.

From application to application to customer respects, you can't always customize software based on customer requirements. If you don't consider that, you can't deliver.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

F5 BIG-IP is very stable.

What do I think about the scalability of the solution?

F5 BIG-IP has good scalability. We have a team managing the product. The team consists of three specialists, but they do not manage that many customers, they manage customers.

How are customer service and technical support?

We're beginning to align well with F5 BIG-IP. I've been in contact with customer service.

I have notifications from the alert window and all of the issues would be resolved.

How was the initial setup?

The initial setup is not straightforward. You can consider F5 BIG-IP as a standard. It is not complex. In the end, the product itself is serving the business and services.

What about the implementation team?

For deployment, we used one engineer only. The main point to consider is the client's position. We have to respect the client's business requirements.

What's my experience with pricing, setup cost, and licensing?

5 BIG-IP is too expensive at the current licensing costs. 

Which other solutions did I evaluate?

We did not evaluate other options but chose 5 BIG-IP on basis of merit.

What other advice do I have?

We use F5 BIG-IP a lot in production right now. The product is indispensable to us.

I would rate the product an overall nine out of ten. Most of the benefits of F5 BIG-IP are cyclical because of the licensing costs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
April 2024
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,886 professionals have used our research since 2012.
Works at a logistics company with 1,001-5,000 employees
Real User
Has helped us to intelligently reach all of the client connections across all of the servers fairly quickly but the setup should be easier
Pros and Cons
  • "We're able to do load balancing and global load balancing. When you marry those two products together, you can do a lot more. We're able to deliver our applications more securely and faster. It has improved our deliverability where we have more service across the shared data centers. We can intelligently reach all of those client connections across all of the servers and do it fairly quickly. It has helped improve our application delivery and performance."
  • "I would like to see improvement in the manageability and easier setup."

What is our primary use case?

F5 has performed marvelously. It certainly holds in value and holds its name.

How has it helped my organization?

We're able to do load balancing and global load balancing. When you marry those two products together, you can do a lot more. We're able to deliver our applications more securely and faster. It has improved our deliverability where we have more service across the shared data centers. We can intelligently reach all of those client connections across all of the servers and do it fairly quickly. It has helped improve our application delivery and performance.

What needs improvement?

I would like to see improvement in the manageability and easier setup. 

They need to have features that you can turn on and spin up and not have to buy a license for. I'd want to be able to quickly spin up a feature and start using it and then come back and pay for it later. Citrix has them beat on that. 

What do I think about the stability of the solution?

F5s are rock solid. I've seen them deploy in major data centers and they're rock solid.

What do I think about the scalability of the solution?

Scalability is similar to Citrix NetScaler where you can pay as you grow. It doesn't have the feature which you can just turn on. You have to buy into it, then you have to wait for the license, and then you have to wait to have somebody to pay for it. You can't deploy quickly.

How are customer service and technical support?

F5 technical support is good. They have a lot of good people there. Once you get into the area of expertise that you need help with, those people are very good at helping with the problem. Every time I call in, I go right to tech support and they're really good help. 

How was the initial setup?

The initial setup can be complex but it's not because of the F5 itself. It's because of your own network. You can get in your own way. What makes it complex is the fact that you have to stand back and figure out the configuration. F5 is there to help you with that and give you some idea on where to place it and what to do. Some of that also falls underneath the realm of managed services or just services in general. They start you with a brand new spiffy product, but you're left with the migration process. 

What's my experience with pricing, setup cost, and licensing?

They are expensive. 

What other advice do I have?

I would rate this solution a seven out of ten. Not a ten because of the usability and a manageability. I've had to send somebody to F5 University to get trained, whereas with the Citrix NetScaler I don't necessarily have to send them out to training. I was able to pick up NetScaler right away. Whereas, F5, if you have it, you should probably get trained on it because it's a little more esoteric. 

Everybody wants the best of a name brand. If F5 was like a Tesla, would you want to buy a Tesla or a Toyota? They're both big name brands, but when you hear Tesla, you know exactly what that is; it's the futuristic top-of-the-line electric car. If you can afford a Tesla, then buy the Tesla but if you can't afford a Tesla, and you want something that's going to get you from point A to point B at a halfway decent price, go with Citrix.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Security Architect at a tech services company with 10,001+ employees
Real User
It is a central point of entry for our user base providing user authentication
Pros and Cons
  • "It has made it a single entry point for all users, verging across all the VPCs. It is more of an SSO solution versus multitier user loggin."
  • "We would like to have integration into encryption and PKI integration with SafeNet. That is probably the key component in using External PKIs, letting people bring their PKIs with them."

What is our primary use case?

We use it for brokering services.

How has it helped my organization?

It has made it a single entry point for all users, verging across all the VPCs. It is more of an SSO solution versus multitier user loggin.

What is most valuable?

  • Central point of entry for our user base.
  • User authentication
  • PPI
  • Integration with our website.

What needs improvement?

We would like to have integration into encryption and PKI integration with SafeNet. That is probably the key component in using External PKIs, letting people bring their PKIs with them. On the back-end, we have a SafeNet component. They are going to bring additional features in, so allowing integration with encryption and PKI, and tying it back into Microsoft AD in the back with an LDAP lookup for users.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability seems fine. We provide fault tolerance with HA, so we have two of them up and running. We have built in integration. Therefore, we do not worry about workload issues

What do I think about the scalability of the solution?

It seems very scalable now. We have 200 users, going to about 10,000 within the next year. There are multiple VPCs and multiple AWS accounts.

How was the initial setup?

The integration and configuration of the product in our AWS environment seems to be pretty straightforward. There doesn't seem to be anything complex. We haven't needed anything additional, like Professional Services.

What about the implementation team?

We did use technical support on the original engineering.

What was our ROI?

We have seen ROI because we are not hosting it. We moved this to the cloud for our ingest, so our workload is moving to the cloud and Amazon.

What's my experience with pricing, setup cost, and licensing?

Purchasing through the AWS Marketplace was good. We chose to go through the AWS Marketplace because everything that we needed was a soft appliance. We needed something to work in Amazon, and this product was available there.

We have found the pricing and licensing on AWS to be competitive.

Which other solutions did I evaluate?

We looked at F5, Citrix, and VMware. We chose F5 because it has a better market name, seemed to be vendor-agnostic for providing capabilities that others didn't, and its reputation.

What other advice do I have?

Use F5. It has a good reputation. We experienced easy implementation and had an overall good experience.

We use it only on AWS.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Security Consultant at a tech services company with 501-1,000 employees
Reseller
iRule performs some traffic control and management functions that are not supported out of the box.

What is our primary use case?

We mainly use the following F5 modules 

ISP environments:

  • CGNAT
  • DNS firewall
  • Load balancer
  • WAF to be sold as a service to their clients

Enterprise environments:

  • Web application firewall
  • Load balancer
  • Application policy manager
  • Fraud protection (Web and mobile)
  • DDoS (on-premise, and cloud-based)

What is most valuable?

iRule: It's a great feature that helped us multiple times have an advantage over competition (during PoCs) performing some traffic control/management functions that are not supported out of the box. Use Case: One client was deploying a new web app, where video/chat Traffic is configured over the SOCKS protocol. We used iRule to disable the WAF Inspection when a SOCKS protocol packet passed through (because it is not supported), and enable the WAF Inspection for all other URLs on the same Web page. (No other vendor in our region was able to provide that.)

Appliance Performance: One of the main advantages we always have over competition is in hardware performance, where the smallest F5 appliances compete with competitors’ medium to high-end appliances, while high-end devices can sit in the datacenter without risking performance degradation.

What needs improvement?

  • Reporting: One of the negative things about F5 is there is no place to generate a summary/executive/detailed report about everything happening on the box, especially for WAF & APM events. The only way to get some kind of report is enable the AVR module, and manually export the data required into PDF/XLS documents.
  • GUI interface: F5 appliances lack a standard dashboard page, where it shows a summary for all events on the boxes. (This is usually available with firewalls & IPSs...) In the F5 GUI, we have to perform multiple steps to reach the required info, but there is no simple (and attractive) GUI interface when compared to some other WAF competitors.
  • Event notifications

What do I think about the stability of the solution?

I have not encountered any stability issues. It is a very stable product, even in big, high-load deployments. What I mean is that all F5 Hardware appliances are very stable and does not cause any performance degradation or failure when it has a high load (Of course a supported load).

We have deployment for different modules of F5 (LTM, ASM, CGNAT...) in Data Centers and in Telco's Public network, and we have never heard any complaints or of issues from our clients regarding the performance. - no packet drops, delays or disconnections.

What do I think about the scalability of the solution?

We only encountered issues with small appliances, 2000s, when we needed to add more than two modules...

How are customer service and technical support?

Technical support is great.

Which solution did I use previously and why did I switch?

We previously used Cisco ACE (for load balancing & WAF). We switched because the Cisco ACE solution features were very basic compared to F5. Plus, the solutions line was discontinued several years ago.

How was the initial setup?

Initial setup is straightforward; easy deployment with lots of available online documentation.

What's my experience with pricing, setup cost, and licensing?

F5 Prices are considered higher then competitive solutions, but performance & features are worth the extra money.

Which other solutions did I evaluate?

Over our year of engagement with F5, we evaluated multiple products from other vendors and competed with many others, and we always found F5 products to be our first and best choice to advise our customers to use, with respect to:

  • Performance, protection, stability, scalability
  • Being modular based, for a better long term investment

F5 is dedicated to a specific technology line, which makes it the best of breed in the application delivery market. F5's main business is always focused on application delivery, whether in availability, security, or performance.

What other advice do I have?

F5 is a very stable and recommended product, whether needed on the internet edge or inside the data center. It can provide different application delivery solutions, such as:

  • Load balancing
  • Web application firewall
  • Access policy manager
  • Web fraud
  • DDoS protection.

I rate it nine out of 10 because we are an F5 partner, and we have been selling and deploying different F5 modules for different industry vectors. In any deployment we always had a great customer experience, mainly in the following areas:

  • performance stability 
  • overall stability
  • rich features in the appliances, that customers can benefit from.

It's a modular-based appliance. You can double the performance specs by a license upgrade, and regarding features you can add a license for additional modules (E.g.: Web application firewall, application policy manager, fraud, DDoS). In general, for a client doing a proper ROI over five years, F5 appliances become their preferred choice.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Network Analyst at a financial services firm with 1,001-5,000 employees
Vendor
The Local Traffic Manager provides the means and the intelligence to load balance based on advanced logic
Pros and Cons
  • "The F5 GTM/BIGIP DNS (Global Traffic Manager) is a valuable feature. This feature allows for DNS load balancing, which means that high availability and load sharing can be done across services locally, as well as across datacenters with advanced capabilities​."
  • "The most valuable feature is the F5 LTM (Local Traffic Manager). This is the part of the product most organisations will be using most. It provides the core functionality to be able to load balance services and the means and the intelligence to be able to load balance based on advanced logic, e.g., TCL scripting."
  • "I would like F5 to incorporate the ability to create your own custom roles and customised permissions within the product set. I have seen many customers wanting to give a certain level of access for the purposes of out-of-hours servicing to out-of-hours staff or teams that fulfill an operations type role."

What is our primary use case?

Primary use case for the product is high availability and load sharing of applications to be serviced. Also, it provides application security by use of the Application Security Manager.

How has it helped my organization?

It has enabled us to keep a sustainable and supported load balancing platform. This is partly due to Cisco withdrawing a large number of their load balancing products and also related to Microsoft Network Load Balancing not scaling enough to suit our needs.

What is most valuable?

The most valuable feature is the F5 LTM (Local Traffic Manager). This is the part of the product most organisations will be using most. It provides the core functionality to be able to load balance services and the means and the intelligence to be able to load balance based on advanced logic, e.g., TCL scripting.

The F5 GTM/BIGIP DNS (Global Traffic Manager) is another valuable feature. This feature allows for DNS load balancing, which means that high availability and load sharing can be done across services locally, as well as across datacenters with advanced capabilities.

What needs improvement?

I would like F5 to incorporate the ability to create your own custom roles and customised permissions within the product set. I have seen many customers wanting to give a certain level of access for the purposes of out-of-hours servicing to out-of-hours staff or teams that fulfill an operations type role.

For example, I would like to see the ability to create roles within F5 where I can specify permissions instead of choosing from a set list that does not always fit my organisation’s needs. The current roles available out-of-the-box do not allow for enough granularity for an operator role to take pool resources offline and push or commit those changes to the configuration/HA cluster. Every role within the F5 that can make changes should be able to commit those changes if the administrator(s) permits.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Stability has never been an issue with F5 BIG-IP. The product is geared predominantly at providing stability and resiliency across your infrastructure.

What do I think about the scalability of the solution?

No issues with scalability have been encountered. I would say that this has largely been due to having a good F5 consultant and consultancy throughout the buying process and implementation. This has ensured that the product being purchased can scale past our current needs and fulfill potential future needs.

How are customer service and technical support?

I would give a 10 out of 10. Technical support through F5 is very thorough. On most occasions, the F5 DevCentral and support website generally gives you a lot of the expertise that you need without having to raise a support ticket. If you ever reach the stage of needing to raise a support ticket, you usually are handed quickly to someone who is able to deal with your query as efficiently as possible.

Which solution did I use previously and why did I switch?

Previously, I have used Cisco load balancing, e.g., Cisco CSM, Cisco ACE, Microsoft Network Load Balancing, and Cisco GSS. Previously, Cisco load balancing or Microsoft NLB had always been the preferred options. However, since Cisco discontinued most of their load balancing products, it makes it very difficult to find products of the same grade and functionality. Since we began using F5 that gap in functionality has been filled. With F5, you get not just standard load balancing, but an array of other highly useful products to boot.

What's my experience with pricing, setup cost, and licensing?

The licensing pricing seems relatively easy enough to get your head around. I would advise anyone to ensure that you have a conversation with an F5 consultant before purchasing, as you would with most products. An F5 consultant is the best placed to understand your needs and ensure that you purchase the correct licensing and products for your requirements.

Which other solutions did I evaluate?

We did evaluate other options. We had already used products such as NetScaler, Microsoft NLB, and a vast array of Cisco load balancing products. F5 was chosen due to the level of power that the product has. I have not seen many single solutions that fulfill all the criteria that an F5 BIG-IP appliance can.

It is not superior to its competitors due to how advanced the features are and the modules that can be used. The product can be used with iRules, which are an advanced ways of making functions available on a load balancer via use of scripting in TCL.

What other advice do I have?

I would strongly advise seeking technical consultation throughout purchasing and during implementation. This is usually because you can get good advice around best practises as well as utilising as much of the F5 features as possible. In some cases, you might even find yourself finding a solution to scenarios that you might not have been aware had a solution.

I rated this product four and a half stars, because of the level of advanced features available in the product versus cost. Though functionality is high, its cost can be considered slightly higher than its competitors.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MahesaPutra - PeerSpot reviewer
Presales at Efficient IT Systems Ltd
Reseller
Top 5
Secure, stable and the combination of ADC and WAN
Pros and Cons
  • "The combination of ADC and WAN is good."
  • "The UI could be improved."

What is our primary use case?

Our use case for this product is a web function firewall and network firewall that we can use on one platform. 

What is most valuable?

I like the combination of ADC and WAN.

What needs improvement?

The UI could be improved and we also find the pricing to be quite high. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

We have over 50 customers using this solution and it's very stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The customer support is very good. 

How was the initial setup?

The initial setup is quite complex and requires a pre-deployment assessment because of the range of parameters involved. I think the assessment process could be simplified. 

What's my experience with pricing, setup cost, and licensing?

Licensing is paid on an annual basis and there are no additional costs. 

What other advice do I have?

I recommend this solution and rate it eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Md. Robiul Awoul - PeerSpot reviewer
Deputy manager at Oculin Tech
Real User
Top 5
Helpful support, reliable, but implementation could be easier
Pros and Cons
  • "I have found F5 BIG-IP Local Traffic Manager (LTM) to be stable."
  • "There are not very many areas for improvement, but the price is high."

What is our primary use case?

We use F5 BIG-IP Local Traffic Manager (LTM) for the web application firewall and a load balancing system. We are using it in a government project.

What needs improvement?

There are not very many areas for improvement, but the price is high.

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately four months.

What do I think about the stability of the solution?

I have found F5 BIG-IP Local Traffic Manager (LTM) to be stable.

What do I think about the scalability of the solution?

F5 BIG-IP Local Traffic Manager (LTM) is a scalable solution.

We have approximately nine people using this solution in my organization.

How are customer service and support?

We have only opened up two support tickets with the support and on both occasions, they provided a good service.

How was the initial setup?

The initial setup of the F5 BIG-IP Local Traffic Manager (LTM) was complex and could be made easier. The full process took approximately three weeks.

What about the implementation team?

We used consultants for the implementation of the solution. 

We have 10 to 12 managers supporting this solution.

What's my experience with pricing, setup cost, and licensing?

The price of F5 BIG-IP Local Traffic Manager (LTM) is too high.

What other advice do I have?

I rate F5 BIG-IP Local Traffic Manager (LTM) a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.