I primarily use F5 BIG-IP Local Traffic Manager (LTM) for server load balancing and SSL offloading. The tool helps offload the SSL processes instead of having the servers handle it. Additionally, we use the Web Application Firewall (WAF) application for protecting our servers.
Solutions Engineer at a tech services company with 1,001-5,000 employees
Improved our organization's performance by increasing the uptime of our applications
Pros and Cons
- "I have never faced any stability issues with F5 BIG-IP Local Traffic Manager (LTM)."
- "One improvement could be updating the user interface (UI)."
What is our primary use case?
How has it helped my organization?
F5 BIG-IP Local Traffic Manager (LTM) has improved our organization's performance by increasing the uptime of our applications. By including redundancies for applications, the traffic is balanced across multiple servers, which helps secure our processes.
What is most valuable?
The most valuable features of F5 BIG-IP Local Traffic Manager (LTM) are server load balancing and SSL offloading or termination. These features help protect our servers and improve application uptime.
While F5 BIG-IP Local Traffic Manager (LTM) is not a do-it-all solution, it has a feature called iRules that allows customization of the device's non-default functionality.
What needs improvement?
One improvement could be updating the user interface (UI).
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
February 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
882,160 professionals have used our research since 2012.
What do I think about the stability of the solution?
I have never faced any stability issues with F5 BIG-IP Local Traffic Manager (LTM).
What do I think about the scalability of the solution?
I do not have any complaints about scalability or technical issues with F5 BIG-IP Local Traffic Manager (LTM).
How are customer service and support?
Customer service and support depend on prioritization. However, support is good and on par with other solutions. They follow their SLAs precisely to reach out to us based on the priority of the issue.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
There are many competitors in the load balancing market. However, F5 has been a leader in load balancing solutions for many years. They offer a 'Swiss Army knife' approach with multiple functionalities like synchronization.
Which other solutions did I evaluate?
There are multiple solutions available in the market. I chose to work with F5 BIG-IP Local Traffic Manager (LTM) due to its comprehensive features and leadership in the industry.
What other advice do I have?
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Engineer at a computer software company with 51-200 employees
Offers features in areas like DDoS and WAF
Pros and Cons
- "The most valuable features of the solution are in the area of DDoS and WAF."
- "I wouldn't recommend the tool to small companies, considering its high price and the infrastructure needs of small businesses."
What is our primary use case?
I use the solution for load balancing.
What is most valuable?
The most valuable features of the solution are in the area of DDoS and WAF.
What needs improvement?
Price is an area of the tool where improvements are required.
I want to see CDN capabilities in the product.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager (LTM) for five years. I recommend the solution to my company's customers. I am a reseller of the tool.
How are customer service and support?
I am satisfied with the technical support provided for the solution. I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I only work with F5, apart from a local LAN platform. I switched to F5 BIG-IP Local Traffic Manager (LTM) from another tool because I was not satisfied with it.
What's my experience with pricing, setup cost, and licensing?
The tool is a bit expensive. I cannot recommend another tool in its place to those who don't find it budget-friendly.
Which other solutions did I evaluate?
F5 BIG-IP Local Traffic Manager (LTM) is better than other tools as it is easy to install and configure. The tool has a good UI.
What other advice do I have?
The tool's SSL offloading capabilities had no impact on our network performance.
The tool does not fit my traffic requirements.
Speaking about application security and compliance, I use the tool for all the local LANs and applications in my environment.
There is no AI in the tool.
I recommend the tool to others.
I wouldn't recommend the tool to small companies, considering its high price and the infrastructure needs of small businesses.
I rate the tool a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
February 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
882,160 professionals have used our research since 2012.
Major Account Manager at a computer software company with 5,001-10,000 employees
Helps deliver applications to users in a reliable, secure, and optimized way
Pros and Cons
- "F5 Big-IP Local Traffic Manager has better modular features especially LTM, which according to the clients, is very beneficial. Most of the users opt for a combination of big IP LTM and WAF which helps them to leverage application load balancing and enhance application security many-fold."
- "There is a need for a more modular version to concentrate on the current monolithic structure of both the virtual and hardware versions."
What is our primary use case?
F5 Big-IP Local Traffic Manager has multiple use cases that serve as both layer 3 and layer 7 load balancers. It places a very important rule in the microservices environment and functions as an ingress controller for microservices.
What is most valuable?
F5 Big-IP Local Traffic Manager has better modular features especially LTM, which according to the clients, is very beneficial. Most of the users opt for a combination of big IP LTM and WAF which helps them to leverage application load balancing and enhance application security many-fold.
What needs improvement?
There is a need for a more modular version to concentrate on the current monolithic structure of both the virtual and hardware versions. The existing code, which dates back almost two decades is being evaluated and there are plans formulated for the new modular version. However, I believe that the transition to a new modular, design should make the application more agile, lighter, and conducive.
For how long have I used the solution?
I have been sing F5 BIG-IP Local Traffic Manager, since my experience in the sales team which is almost 2.5 years.
What do I think about the stability of the solution?
It is a stable solution and I would rate it 9 out of 10.
What do I think about the scalability of the solution?
The scalability of F5 BIG-IP Local Traffic Manager is rated around six or seven on a scale of one to ten. The introduction of a chassis-based architecture allows for scalability by accommodating multiple blades within a chassis, providing flexibility in handling traffic. However, individual boxes have limitations, and to scale further, one might need to add switches or replace the box with a larger one.
How are customer service and support?
They are responsive, but there is room for improvement in the support. The support team needs to be more adequately trained and aware of tools and cases.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Before, I was with a company called Synovir, which deals with mobile number portability and roaming services. In the setup for mobile number portability, we had multiple servers, and F5 BIG-IP Local Traffic Manager was chosen for load balancing across various servers. I was involved in the overall solution alongside F5.
How was the initial setup?
The initial setup requires some training and is not to be considered easy. On a scale of 1 to 10 I would rate it six. It is certainly not among the simplest processes but offers flexibility and extensive configuration options. Therefore, this makes it more involved than some other load balances setups, but once deployed and monitored users almost forget about it until renewal time which indicates that the solution has stable performance even after initial complexities.
What's my experience with pricing, setup cost, and licensing?
In my view, the cost is somewhat on the higher side. There are discounts available, but I wouldn't say it's overpriced. It's not cheap either, and the value for money is a bit higher from that perspective.
What other advice do I have?
I would rate it 8 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Network Security Specialist at a computer software company with 501-1,000 employees
The solution stands out from its competitors owing to the flexibility it offers to its users with the help of iRule
Pros and Cons
- "The solution's stability is pretty good."
- "Based on my experience using F5 and by only taking into consideration the last seven years, I have found that the reporting mechanism is bad."
What is our primary use case?
I use the tool as a load balancer to distribute user traffic across different servers. It is used for scalability purposes. Depending on the amount of traffic that comes in, I can send that traffic to different servers and load-balance it. Also, the web application firewall protects our servers and applications from cyberattacks.
What is most valuable?
The most valuable feature of F5 BIG-IP Local Traffic Manager is that it allows you to manipulate things. Now, manipulation here is in the sense that you can do whatever you want to do in the solution using something called iRule, which is a programming interface for F5. So, this is something I find to be extremely useful when compared to other vendors.
What needs improvement?
Based on my experience using F5 and by only taking into consideration the last seven years, I have found that the reporting mechanism is bad. F5 seems to prioritize its core functions and has not placed a strong emphasis on logging and reporting. I say that the reporting is bad based on my experiences and after considering the requests from customers over the past 11 years. They often ask for specific reports and information that are not available from the devices.
I want the response from tech support to get faster.
For how long have I used the solution?
I have worked for almost 11 years with F5 BIG-IP Local Traffic Manager.
What do I think about the stability of the solution?
The solution's stability is pretty good.
What do I think about the scalability of the solution?
I handle almost a hundred-plus customers who are using this solution. The solution comes in different form factors. The high-end models are scalable owing to their ability to cater to certain requirements. So, since there are different models available, the solution is scalable.
How are customer service and support?
I am not happy with the tech support. If I compare it with Fortinet, it is not great. Though I am able to connect over a call with the tech team, it is very difficult to get the right engineer at the right time. When it comes to Fortinet, you get the right person to help you at the right time.
How was the initial setup?
While the initial setup of the tool is easy and straightforward, the complexity of onboarding each application can vary and depends on the specific application being used. Also, since I have been working on F5 for about 11 years, it may take me a day to deploy the whole setup.
What's my experience with pricing, setup cost, and licensing?
I am not aware of the exact cost of the product. However, it is expensive. The pricing can either be on a yearly or monthly subscription basis, and this choice is left to the customer's discretion. The product also includes a basic hardware support guarantee and subscription-based services, which can affect the overall cost.
What other advice do I have?
People need to have a basic understanding of HTTP and SSF. Additionally, this device is not solely a networking device but rather a solution that operates as an application device. Therefore, knowledge of applications, programming, and related fields is essential. I just mean to say that the people who are planning to use this solution should not only have a background in networking but also should possess some application programming knowledge. I rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr. Security Specialist at a tech vendor with 11-50 employees
Accommodates enterprise-level scalability and easy initial setup
Pros and Cons
- "The initial setup is easy."
- "If one virtual portion is unavailable, it can cause issues."
What is our primary use case?
For my clients, the primary use cases include load balancing, both for server and link load balancing.
What is most valuable?
We have used it to link two or three servers and make them communicable from outside. It works well as a load balancer.
What needs improvement?
There is room for improvement in terms of stability. The F5 BIG-IP LTM allows multiple virtual machines to run on a single appliance. However, if one of those virtual portions fails, it can cause issues and impact the overall stability of the solution.
For how long have I used the solution?
I have been working with this solution for four years. I have worked with F5 as a system integrator, partner, and MSP.
What do I think about the stability of the solution?
It is a stable solution. I would rate it an eight out of ten. Rather than having separate appliances for each virtual machine, the F5 BIG-IP Local Traffic Manager (LTM) allows multiple virtual machines to run on one appliance. However, if one of those virtual portions is no longer available, it can cause issues.
What do I think about the scalability of the solution?
It is scalable. I would say it's around eight or nine out of ten. Our clients are at the enterprise level.
How are customer service and support?
The customer service and support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy. I would rate the initial installation a nine out of ten, one being very difficult and ten being very easy.
What about the implementation team?
We installed the solution in a web-based environment and have implemented it in two data centers, one located in New Jersey and the other in a different location. We have used F5 for both firewall load balancing and link load balancing. We have two sets of F5 deployed at each location.
We completed the installation within a week with the help of a team of five people. At present, a team of five is managing and maintaining the solution in the data center and for the local portion.
What's my experience with pricing, setup cost, and licensing?
It is cheaper than the average on the market. I would rate it as a five since it is in the middle range, with ten being the most expensive. It is good, and the price is reasonable.
Moreover, I have only worked on five or six devices and have not dealt with licensing rules. However, in my previous job as a system integrator, I did work on local installations, which were relatively quick and inexpensive.
Which other solutions did I evaluate?
In my opinion, the Radware product is also good. F5 and Alteon products are equally good, so I would rate them an eight.
What other advice do I have?
I would recommend using the solution. Overall, I would rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. MSP (Managed Service Provider)
It Security Consultant at a tech services company with 51-200 employees
Useful application policy and rule making, highly scalable, and reliable
Pros and Cons
- "The most valuable feature of F5 BIG-IP LTM is it helps our delivery team to make policies and rules for application."
- "The user interface of F5 BIG-IP LTM is old and could improve."
What is our primary use case?
We are using F5 BIG-IP LTM for our application which is a reverse proxy. We use it for availability, and to process the application because it is used in the financial industry.
What is most valuable?
The most valuable feature of F5 BIG-IP LTM is it helps our delivery team to make policies and rules for application.
What needs improvement?
The user interface of F5 BIG-IP LTM is old and could improve.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately five years.
What do I think about the stability of the solution?
I rate the stability of F5 BIG-IP LTM a nine out of ten.
What do I think about the scalability of the solution?
The scalability of F5 BIG-IP LTM is good.
This solution is best suited for medium to large-sized businesses in the finance and telecommunications industries.
I rate the scalability of F5 BIG-IP LTM a nine out of ten.
How are customer service and support?
The support from F5 BIG-IP LTM is not good.
I rate the support from F5 BIG-IP LTM a five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of F5 BIG-IP LTM is simple because our project is not complicated. The implementation took approximately three days.
I rate the initial setup of F5 BIG-IP LTM a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
The price of F5 BIG-IP LTM could improve.
I rate the scalability of F5 BIG-IP LTM a ten out of ten.
What other advice do I have?
This is a good solution, but it is expensive. I would recommend this solution to others.
I rate F5 BIG-IP LTM an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr. Architect at a media company with 10,001+ employees
Reduces maintenance downtime and has a strong user community
Pros and Cons
- "The feature I find the most valuable is the support infrastructure."
- "A more hybrid approach would be beneficial for users."
What is our primary use case?
Our primary use cases for F5 BIG-IP Local Traffic Manager are high availability for applications and SSL offload certificates.
How has it helped my organization?
F5 BIG-IP Local Traffic Manager helps reduce our downtime for maintenance purposes. It also offers us ease of use for the deployment of certificates onto a central location, as opposed to individual nodes.
What is most valuable?
The feature I find the most valuable is the support infrastructure.
What needs improvement?
I would like to see tighter integration with all the product lines. A more hybrid approach would be beneficial for users.
It would also be great if the solution was less expensive.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager for more than 15 years.
What do I think about the stability of the solution?
I think it is very stable.
What do I think about the scalability of the solution?
F5 BIG-IP Local Traffic Manager is very scalable. We have quite a few people using it within our organization, from admins to vice presidents. Maintenance is also very minimal.
Which solution did I use previously and why did I switch?
Prior to using F5 BIG-IP Local Traffic Manager, I used Cisco's and Nortel's versions.
How was the initial setup?
How straightforward the initial setup depends on the build. Overall, on a scale from one to five, with one being complex, and five being straightforward, I would give F5 BIG-IP Local Traffic Manager a four. It might take us two or three months to get everything up and built.
What about the implementation team?
We implemented in-house.
What was our ROI?
We have seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
F5 BIG-IP Local Traffic Manager is an expensive product. However, the only additional cost we have with it is the yearly support cost.
Which other solutions did I evaluate?
We did evaluate other options. Ultimately, we chose F5 BIG-IP Local Traffic Manager because of the user community and the solution's ease of use.
What other advice do I have?
The advice I would give to others who are looking to implement F5 BIG-IP Local Traffic Manager is this: look at their user knowledge base first to see if the solution truly fits what you need.
On a scale of one to 10, I would give F5 BIG-IP Local Traffic Manager a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Consultant at a comms service provider with 51-200 employees
Great support, helpful documentation, and is user-friendly
Pros and Cons
- "We have multiple solutions we can deploy through the F5."
- "The solution is scalable."
What is our primary use case?
I basically work for the solutioning only, so I've been migrating the F5 from the existing chassis to the new chassis for the last three years. Before that, I was a part of operations so I was working to support any incidents on F5.
How has it helped my organization?
We have multiple solutions we can deploy through the F5.
The basic load balancing is acting as a round-robin. Other features we can use are based on the application team's requirements. F5 is not only basically giving solutions based on the network background, but it's also compatible based on the application level. Therefore, whenever the application team has a specific requirement, we can tweak it and we can provide the solution over the LTM.
What is most valuable?
For load balancing, for related solutioning, it is user-friendly. We have a good knowledge base over the F5 knowledge base.
The stability is good.
The solution is scalable.
Technical support and documentation are excellent.
What needs improvement?
For right now, I don't have anything I would suggest in terms of improvements.
I worked mainly on the CLI. Working on the CLI on the operations level or on the configuration level is sometimes a bit complex to understand. You have to have a good background in Linux so that you can perform the necessary solutioning or operations through the CLI. Whenever we want to investigate something we need to use the CLI, however, the CLI level troubleshooting and the solutioning, it is a little bit complicated. We have a limitation when it comes to the GUI. That said, I have found that we can do much better analysis with troubleshooting over the CLI.
Scaling up is complex.
It's expensive.
We need to have good security features available. It's something I still need to explore more, however.
For how long have I used the solution?
I started using the solution six years ago.
What do I think about the stability of the solution?
It is quite stable. I never faced any issues. I would rate it ten out of ten for the LTM. It's a very stable product.
What do I think about the scalability of the solution?
For scaling, there has to be a lot of planning when we need to scale up F5. It is a bit complex.
We cannot easily scale up the LTM. We cannot put an additional box into the production without any downtime with the user experience. So adding the box or scaling up has to be done with proper planning.
We have an extensive network of users across Office 365, SharePoint, custom applications, Skype for Business, et cetera.
Some customers who have been using the solution for the last six years are wanting to migrate or wanting to upgrade their chassis to the newer version. It is typically if they have a station-hungry application to deploy, like Teams, where this is quite a useful product. With F5, the transition is quite smooth.
How are customer service and support?
I don't do any operation-related stuff. I don't deal with them too much.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We also use many Cisco products.
I directly got the opportunity to work on the F5. I didn't work with any other vendor.
How was the initial setup?
I worked on projects that were both difficult and simple.
I remember I was working closely with the application team where they wanted to migrate their platform with zero downtime. They wanted to migrate the user data from one SharePoint to another SharePoint without any downtime. We used a specific i-rule. That i-rule checks the URLs and then it checks the decision as to whether to redirect the traffic to the specific node, which is the existing node, or in the new data center.
This was a kind of complex project. We had to troubleshoot when the users were getting the "page cannot be displayed" message. It was pointed out that it was an F5-related issue, however, later, when we check the per page of the node, which is behind EVIP, we tried to check the meeting URL on each node and we found that a specific node was giving the page cannot be displayed or 404 error. We learned we had to be careful about the migration of the application using the URL with zero downtime.
The main complexity was felt by the application team requirement. They wanted it in such a way that the user should not face any issues. The SharePoint migration should be from the existing infra to the new infra and should be transferred to the user. Due to that complexity, we have to work on the i-rule mainly, which was defining i-rules or providing solutions based on the URL part and it was a bit complex to do everything successfully.
That said, on a normal application, a standard application, we have a good i-rule available over the F5, which we can use. It is only complex for custom applications.
For the standard application, it was very quick to deploy. We can deploy it in a day. If it is a complex i-rule with multiple URLs to be analyzed, or which checks the background, then it has to be tested well before being put in production. It takes longer. It takes time, based on the scope of the project and where you need to deploy.
How much help you need with maintenance depends on the scope of this project. If there is 24/7 support required in the operation, so based on the, let's say, specific DC, if we have one cluster for a specific application and additional, or two pairs of clusters or three pairs of clusters, I would say you would need three full-timers required in a day for operation-related topics.
For solutioning, it typically depends on the scope of work, however, I would say a single full-timer can manage the solutioning.
What about the implementation team?
For complex issues we generally take a consultation from the F5, however, for the standard or medium standard application, we do it on our own. For the SharePoint migration using the complex i-rule, we took a consultation from F5.
What was our ROI?
We have seen an ROI. I would rate it five out of five in terms of the returns we've seen.
If you have LTM specifically, you can deploy multiple applications using one cluster and it will definitely be beneficial.
What's my experience with pricing, setup cost, and licensing?
I'm not aware of the licensing costs. My understanding is that it is expensive. I'd rate it a four out of five in terms of the rather expensive cost.
We do pay for extra support.
Which other solutions did I evaluate?
I'm still one step behind the pre-sales in my current organization. I don't deal with any evaluations of other solutions.
What other advice do I have?
I'm a customer and end-user.
Currently, it's on-premises, however, we are targeting the cloud.
Sometimes we have to definitely look for external support, which is very good. They provide good support and good documentation. Once you have their help, with a good document, you can get some idea of what to do and how you can further customize the solution for other needs. For the very complex options, it's a good idea to have F5 support included at the beginning just to not waste time.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partners
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