Try our new research platform with insights from 80,000+ expert users
reviewer2129115 - PeerSpot reviewer
Senior Network Engineer at a comms service provider with 10,001+ employees
Real User
Top 10Leaderboard
Beneficial application delivery controller, stable, but complex pricing model
Pros and Cons
  • "The most valuable feature of F5 BIG-IP LTM is brand image and recognition and the application delivery controller."
  • "The pricing model has caused some frustration. My clients implemented the solution and later wanted to upgrade the features but the pricing structure was complicated. There are other solutions with better pricing models."

What is our primary use case?

I used F5 BIG-IP LTM for the backend load balancing for the servers.

What is most valuable?

The most valuable feature of F5 BIG-IP LTM is brand image and recognition and the application delivery controller.

What needs improvement?

The pricing model has caused some frustration. My clients implemented the solution and later wanted to upgrade the features but the pricing structure was complicated. There are other solutions with better pricing models.

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately eight years.

Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
November 2025
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
872,837 professionals have used our research since 2012.

What do I think about the stability of the solution?

The TMOS of F5 BIG-IP LTM has a mid-layer that is an open source software and the user's management layer which can cause some issues for potential security risks. Other solutions have operating systems that are more secure, such as Cisco, Juniper, and Huawei.

People tend not to use F5 BIG-IP LTM because of this issue. They prefer to use more proprietary solutions, such as Apple solutions which typically can be more secure.

Overall the solution is stable as long as you have the updates and proper configurations.

What do I think about the scalability of the solution?

If there is a need to scale, there is a need to replace the hardware to allow for additional scalability.

Our department is between fifteen to twenty people as operators, but we are selling to half a million customers using the solution.

I rate the scalability of F5 BIG-IP LTM five out of ten.

How are customer service and support?

There is poor support in the region if there are issues. If someone does not pay the high price for premium support then the quality of the support is not ideal. 

Which solution did I use previously and why did I switch?

I have used many other solutions similar to F5 BIG-IP LTM. There are other solutions that provide the same functionality at a lower price.

How was the initial setup?

The documentation is detailed for the implementation and overall usage of the solution compared to other vendors. The knowledge of their solution and training is great.

What about the implementation team?

We use professional implementation services to deploy F5 BIG-IP LTM.

What's my experience with pricing, setup cost, and licensing?

The licensing model of F5 BIG-IP LTM is highly complex. The operation cost of the solution is high. The overall cost is high.

I rate the price of  F5 BIG-IP LTM a one out of ten.

What other advice do I have?

We are slowly shifting to a new solution because of the lack of support in the region. Additionally, the new solution has similar delivery, a less expensive, and an uncomplicated licensing model.

Overall, F5 BIG-IP LTM is a quality solution. However, if you do not complete the frequent updates there can be security threats.

I rate F5 BIG-IP LTM a seven out of ten.

If companies have the money then this is a good solution. However, if they do not have the budget there are other solutions with similar features on the market.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohammed Abdul Rahman - PeerSpot reviewer
F5 Consultant at a financial services firm with 5,001-10,000 employees
Consultant
Reliable and has good customization features
Pros and Cons
  • "The most valuable feature I found is iRules."
  • "The analytics should provide insight into latency across various traffic routes and virtual servers."

What is our primary use case?

The primary use case of this solution is for reverse processing applications and services. 

How has it helped my organization?

Our organization greatly benefited from having a reliable and always-accessible F5 BIG-IP Local Traffic Manager (LTM). The customization options have especially come in handy, and we can modify, insert or remove the header. 

What is most valuable?

The most valuable feature is iRules.

What needs improvement?

The area for improvement would be analytical capabilities and configurations in LTM. For example, I want to know the end-to-end processes. If the traffic comes to the virtual servers without taking a wide shot, I would like to see the reason for the latency. The analytics should provide insight into latency across various traffic routes and virtual servers. The additional features in the next release should be real-time analytical capabilities.

For how long have I used the solution?

I have used F5 BIG-IP LTM for 12 years.

What do I think about the stability of the solution?

It is a stable product. There have not been any issues with stability, and I would rate the stability a ten out of ten.

What do I think about the scalability of the solution?

In terms of scalability, there are some limitations on the architecture level in F5. For example, F5 has a limit of eight Virtual Control Planes (VCPs) per hardware configuration. It means expansion and scalability require additional hardware resources. I would rate scalability a five out of five. Only I am involved with this solution at my company.

How are customer service and support?

The customer service and support team are experts, but I have faced difficulty with response time and resolution time. They need to have more workforce to deal with clients’ resolutions.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have been using the F5 BIG-IP LTM for 12 years and have not felt compelled to look at alternatives.

How was the initial setup?

The initial setup of F5 BIG-IP LTM is straightforward. It is user-friendly and takes around 30 minutes to set up. A beginner could set it up. You just follow the documentation.

What about the implementation team?

The product is deployed on-premise.

What was our ROI?

I definitely have seen an increase in ROI.

What's my experience with pricing, setup cost, and licensing?

I use a yearly subscription, which is the most expensive one now compared to its competitors.

I would rate the pricing a one out of ten. It is the most expensive solution out there. 

Which other solutions did I evaluate?

I also evaluated Cisco and Citrix. I evaluated the F5 based on its stability, customization and reliability. No other product can match it.

What other advice do I have?

Users should keep their individual needs in mind before deciding whether to opt for this solution, considering the applications that need delivering, if load balancing is necessary or if an ADC is required. Such questions can help users make the right choice.

I would rate F5 LTM a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
November 2025
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
872,837 professionals have used our research since 2012.
Nawapol Boonlerd - PeerSpot reviewer
Information Security Engineer at BigFish Enterprise Ltd.
Reseller
Top 5
Offers features in areas like DDoS and WAF
Pros and Cons
  • "The most valuable features of the solution are in the area of DDoS and WAF."
  • "I wouldn't recommend the tool to small companies, considering its high price and the infrastructure needs of small businesses."

What is our primary use case?

I use the solution for load balancing.

What is most valuable?

The most valuable features of the solution are in the area of DDoS and WAF.

What needs improvement?

Price is an area of the tool where improvements are required.

I want to see CDN capabilities in the product.

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager (LTM) for five years. I recommend the solution to my company's customers. I am a reseller of the tool.

How are customer service and support?

I am satisfied with the technical support provided for the solution. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I only work with F5, apart from a local LAN platform. I switched to F5 BIG-IP Local Traffic Manager (LTM) from another tool because I was not satisfied with it.

What's my experience with pricing, setup cost, and licensing?

The tool is a bit expensive. I cannot recommend another tool in its place to those who don't find it budget-friendly.

Which other solutions did I evaluate?

F5 BIG-IP Local Traffic Manager (LTM) is better than other tools as it is easy to install and configure. The tool has a good UI.

What other advice do I have?

The tool's SSL offloading capabilities had no impact on our network performance.

The tool does not fit my traffic requirements.

Speaking about application security and compliance, I use the tool for all the local LANs and applications in my environment.

There is no AI in the tool.

I recommend the tool to others.

I wouldn't recommend the tool to small companies, considering its high price and the infrastructure needs of small businesses.

I rate the tool a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
General Manager at Seriti Resources
Real User
Easy to deploy, offers good stability and customer support
Pros and Cons
  • "It offers features Kemp doesn't provide. For example, there are predefined templates for handling Office 365. You can download them for automatic configuration."
  • "In terms of pricing, it could be more competitive."

What is our primary use case?

We have deployed it for two customers. One uses the local LTM for load balancing the application. The other uses it as a raft and for load balancing.

What is most valuable?

F5 is easy to deploy, though more challenging than Kemp. Configuration takes time, but it's stable. It offers features Kemp doesn't provide. For example, there are predefined templates for handling Office 365. You can download them for automatic configuration.

What needs improvement?

In terms of pricing, it could be more competitive.

For how long have I used the solution?

I have been working with this solution for more than six years. 

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

It is scalable. All our customers are enterprise-level. 

How are customer service and support?

I'm satisfied with the technical support from F5. The customer service and support are good. 

How would you rate customer service and support?

Positive

How was the initial setup?

It is easy to deploy. It took us a few hours to deploy because we had experience with the solution. A few hours will be sufficient if you have already studied how to deploy.

Configuration and deployment depend on the GUI. F5 has a different GUI, so it takes some time to get used to it. Kemp, on the other hand, has a single page where you can access everything. 

With F5, you have to go to different sections for configuration. For example, to deploy a certificate, you import it, create a profile, go to the virtual service section, and link the profile. Kemp simplifies this process by allowing a static import of the certificate, making it more straightforward.

GUI plays a significant role in the ease of configuration.

What about the implementation team?

One person is enough for the deployment process. 

Maintenance is not that difficult, but compared to Kemp, it is. Upgrading can be challenging; I faced issues with F5 upgrades, needed support assistance.

What's my experience with pricing, setup cost, and licensing?

Pricing is quite high. We have taken it on a five-year basis. Not yearly.

And for support also, there is an extra cost.

What other advice do I have?

It depends on the customer's requirements. If both F5 and Kemp provide have the same features, I would suggest the customer go with Kemp because it's the cheapest solution. But if the customer requires something different supported by F5, then go with F5.

Overall, I would rate the product a nine out of ten; there is room for improvement in the pricing model. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Saneesh Pv - PeerSpot reviewer
Network Security Specialist at GBM
Real User
The solution stands out from its competitors owing to the flexibility it offers to its users with the help of iRule
Pros and Cons
  • "The solution's stability is pretty good."
  • "Based on my experience using F5 and by only taking into consideration the last seven years, I have found that the reporting mechanism is bad."

What is our primary use case?

I use the tool as a load balancer to distribute user traffic across different servers. It is used for scalability purposes. Depending on the amount of traffic that comes in, I can send that traffic to different servers and load-balance it. Also, the web application firewall protects our servers and applications from cyberattacks.

What is most valuable?

The most valuable feature of F5 BIG-IP Local Traffic Manager is that it allows you to manipulate things. Now, manipulation here is in the sense that you can do whatever you want to do in the solution using something called iRule, which is a programming interface for F5. So, this is something I find to be extremely useful when compared to other vendors.

What needs improvement?

Based on my experience using F5 and by only taking into consideration the last seven years, I have found that the reporting mechanism is bad. F5 seems to prioritize its core functions and has not placed a strong emphasis on logging and reporting. I say that the reporting is bad based on my experiences and after considering the requests from customers over the past 11 years. They often ask for specific reports and information that are not available from the devices.

I want the response from tech support to get faster.

For how long have I used the solution?

I have worked for almost 11 years with F5 BIG-IP Local Traffic Manager.

What do I think about the stability of the solution?

The solution's stability is pretty good.

What do I think about the scalability of the solution?

I handle almost a hundred-plus customers who are using this solution. The solution comes in different form factors. The high-end models are scalable owing to their ability to cater to certain requirements. So, since there are different models available, the solution is scalable.

How are customer service and support?

I am not happy with the tech support. If I compare it with Fortinet, it is not great. Though I am able to connect over a call with the tech team, it is very difficult to get the right engineer at the right time. When it comes to Fortinet, you get the right person to help you at the right time.

How was the initial setup?

While the initial setup of the tool is easy and straightforward, the complexity of onboarding each application can vary and depends on the specific application being used. Also, since I have been working on F5 for about 11 years, it may take me a day to deploy the whole setup.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the exact cost of the product. However, it is expensive. The pricing can either be on a yearly or monthly subscription basis, and this choice is left to the customer's discretion. The product also includes a basic hardware support guarantee and subscription-based services, which can affect the overall cost.

What other advice do I have?

People need to have a basic understanding of HTTP and SSF. Additionally, this device is not solely a networking device but rather a solution that operates as an application device. Therefore, knowledge of applications, programming, and related fields is essential. I just mean to say that the people who are planning to use this solution should not only have a background in networking but also should possess some application programming knowledge. I rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Saurabh-Pal - PeerSpot reviewer
Sr. Security Specialist at a tech vendor with 11-50 employees
Real User
Accommodates enterprise-level scalability and easy initial setup
Pros and Cons
  • "The initial setup is easy."
  • "If one virtual portion is unavailable, it can cause issues."

What is our primary use case?

For my clients, the primary use cases include load balancing, both for server and link load balancing.

What is most valuable?

We have used it to link two or three servers and make them communicable from outside. It works well as a load balancer.

What needs improvement?

There is room for improvement in terms of stability. The F5 BIG-IP LTM allows multiple virtual machines to run on a single appliance. However, if one of those virtual portions fails, it can cause issues and impact the overall stability of the solution.

For how long have I used the solution?

I have been working with this solution for four years. I have worked with F5 as a system integrator, partner, and MSP.

What do I think about the stability of the solution?

It is a stable solution. I would rate it an eight out of ten. Rather than having separate appliances for each virtual machine, the F5 BIG-IP Local Traffic Manager (LTM) allows multiple virtual machines to run on one appliance. However, if one of those virtual portions is no longer available, it can cause issues.

What do I think about the scalability of the solution?

It is scalable. I would say it's around eight or nine out of ten. Our clients are at the enterprise level. 

How are customer service and support?

The customer service and support is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. I would rate the initial installation a nine out of ten, one being very difficult and ten being very easy.

What about the implementation team?

We installed the solution in a web-based environment and have implemented it in two data centers, one located in New Jersey and the other in a different location. We have used F5 for both firewall load balancing and link load balancing. We have two sets of F5 deployed at each location. 

We completed the installation within a week with the help of a team of five people. At present, a team of five is managing and maintaining the solution in the data center and for the local portion.

What's my experience with pricing, setup cost, and licensing?

It is cheaper than the average on the market. I would rate it as a five since it is in the middle range, with ten being the most expensive. It is good, and the price is reasonable. 
Moreover, I have only worked on five or six devices and have not dealt with licensing rules. However, in my previous job as a system integrator, I did work on local installations, which were relatively quick and inexpensive.

Which other solutions did I evaluate?

In my opinion, the Radware product is also good. F5 and Alteon products are equally good, so I would rate them an eight.

What other advice do I have?

I would recommend using the solution. Overall, I would rate the solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. MSP (Managed Service Provider)
PeerSpot user
Abduh  Rumfot - PeerSpot reviewer
It Security Consultant at juke
Real User
Useful application policy and rule making, highly scalable, and reliable
Pros and Cons
  • "The most valuable feature of F5 BIG-IP LTM is it helps our delivery team to make policies and rules for application."
  • "The user interface of F5 BIG-IP LTM is old and could improve."

What is our primary use case?

We are using F5 BIG-IP LTM for our application which is a reverse proxy. We use it for availability, and to process the application because it is used in the financial industry.

What is most valuable?

The most valuable feature of F5 BIG-IP LTM is it helps our delivery team to make policies and rules for application.

What needs improvement?

The user interface of F5 BIG-IP LTM is old and could improve.

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately five years.

What do I think about the stability of the solution?

I rate the stability of F5 BIG-IP LTM a nine out of ten.

What do I think about the scalability of the solution?

The scalability of F5 BIG-IP LTM is good.

This solution is best suited for medium to large-sized businesses in the finance and telecommunications industries.

I rate the scalability of F5 BIG-IP LTM a nine out of ten.

How are customer service and support?

The support from F5 BIG-IP LTM is not good.

I rate the support from F5 BIG-IP LTM a five out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of F5 BIG-IP LTM is simple because our project is not complicated. The implementation took approximately three days.

I rate the initial setup of F5 BIG-IP LTM a seven out of ten.

What's my experience with pricing, setup cost, and licensing?

The price of F5 BIG-IP LTM could improve.

I rate the scalability of F5 BIG-IP LTM a ten out of ten.

What other advice do I have?

This is a good solution, but it is expensive. I would recommend this solution to others.

I rate F5 BIG-IP LTM an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Richard Polyak - PeerSpot reviewer
Sr. Architect at NBC Universal
Real User
Top 10
Reduces maintenance downtime and has a strong user community
Pros and Cons
  • "The feature I find the most valuable is the support infrastructure."
  • "A more hybrid approach would be beneficial for users."

What is our primary use case?

Our primary use cases for F5 BIG-IP Local Traffic Manager are high availability for applications and SSL offload certificates.

How has it helped my organization?

F5 BIG-IP Local Traffic Manager helps reduce our downtime for maintenance purposes. It also offers us ease of use for the deployment of certificates onto a central location, as opposed to individual nodes.

What is most valuable?

The feature I find the most valuable is the support infrastructure.

What needs improvement?

I would like to see tighter integration with all the product lines. A more hybrid approach would be beneficial for users. 

It would also be great if the solution was less expensive. 

For how long have I used the solution?

I have been using F5 BIG-IP Local Traffic Manager for more than 15 years. 

What do I think about the stability of the solution?

I think it is very stable. 

What do I think about the scalability of the solution?

F5 BIG-IP Local Traffic Manager is very scalable. We have quite a few people using it within our organization, from admins to vice presidents. Maintenance is also very minimal. 

Which solution did I use previously and why did I switch?

Prior to using F5 BIG-IP Local Traffic Manager, I used Cisco's and Nortel's versions. 

How was the initial setup?

How straightforward the initial setup depends on the build. Overall, on a scale from one to five, with one being complex, and five being straightforward, I would give F5 BIG-IP Local Traffic Manager a four. It might take us two or three months to get everything up and built.

What about the implementation team?

We implemented in-house. 

What was our ROI?

We have seen a return on investment. 

What's my experience with pricing, setup cost, and licensing?

F5 BIG-IP Local Traffic Manager is an expensive product. However, the only additional cost we have with it is the yearly support cost. 

Which other solutions did I evaluate?

We did evaluate other options. Ultimately, we chose F5 BIG-IP Local Traffic Manager because of the user community and the solution's ease of use. 

What other advice do I have?

The advice I would give to others who are looking to implement F5 BIG-IP Local Traffic Manager is this: look at their user knowledge base first to see if the solution truly fits what you need.

On a scale of one to 10, I would give F5 BIG-IP Local Traffic Manager a nine. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2025
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.