Senior IT Engineer at Lumeris
Real User
It could be hard to scale because we will be encrypting and decrypting. The connection through the API Gateway worked in no time, which was fantastic.
Pros and Cons
  • "I was able to simply and quickly set up the WAF rules and security, and also set up easily complex policies and rules which gave me some great features to redirect."
  • "I used GitHub for autoscaling CloudFormation, and I found two bugs and I submitted them. Their implementation in GitHub could be cleaner and allow for a bit more customization."

What is our primary use case?

We use it primarily for WAF.

How has it helped my organization?

The ability to quickly set up. I understood it very quickly. I had some URLs which pointed to my load balancers, and inside there, I had to send an action to the API Gateway. I thought it was going to be a very complex thing for me to do, but that one rule that I had to create, it solved everything for me.

The connection through the API Gateway worked in no time, which was fantastic. From the perspective of us building it, once you have that one rule you can stamp it out. Also, it was easy for me to show operations, "Look how easy it is. There's nothing complex about it." 

What is most valuable?

  • iRules
  • Simplicity

I was able to simply and quickly set up the WAF rules and security, and also set up easily complex policies and rules which gave me some great features to redirect. So, I had to integrate API Gateway into our WAF, because we're a healthcare company, and we have to maintain security. Therefore, they didn't want to have public endpoints that had not been inspected. The policy features inside the WAF rules were really easy for me to set up. What I thought was going to take me two months, I had done in about two weeks. Between Googling and F5 having great information, so instead of using traditional iRules, I used a policy thing that they recommended. It was much simpler and cleaner, and seemed to execute faster. It was a great feature.

The configuration and implementation of what I thought I was going to have to do was a lot simpler than I expected it to be. That was a plus.

What needs improvement?

People love them in security, but their costs are completely out of bounds. However, I'm not a security guy, so I don't necessarily know all the ins and outs of why our security team may have chosen this product versus other ones.

I am disappointed with the additional cost. 25 megabytes is low. If we get to a thousand, a gig, It is like three dollars an hour. While you can get a reduction in price, when I price them against anyone else, they are wildly overpriced.

I used GitHub for autoscaling CloudFormation, and I found two bugs and I submitted them. Their implementation in GitHub could be cleaner and allow for a bit more customization. We always end up customizing these things, so I found two bugs and I thought they were big bugs so I was surprised. This wasn't necessarily relative to product. It was more about the support role of GitHub and the way it was launching. However, the features that they said would work, did not.

Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
April 2024
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,667 professionals have used our research since 2012.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It seems very stable. I've had no problems with stability at all. It's been rock solid, from the perspective of staying in line and working as expected.

I did individual testing. We were doing very small tests to start, 25 megabits. So, I was driving close to 25 megabits through it. Memory and CPU, I thought might be a bit of a concern, but overall it seemed good. It was doing what I needed it to do, and doing it well, so I didn't notice anything in my traffic.

What do I think about the scalability of the solution?

I haven't thought of production workloads on it yet. I don't know how the performance is going to be in terms of CPU memory, but I was told by other people because of what we're doing on it, it could be hard to scale. So, we may have to end up buying more because we will be encrypting and decrypting. We have to inspect that traffic, so that will be CPU intensive. Therefore, one instance may not be enough for us, as we may be spinning up multiples across Multi-AZs.

We will be just stacking our costs. Granted, it is virtualization, and you can only get so much out of it. However, I haven't put true production workloads through it. I have only done my testing, and I am concerned a bit about these factors and how they may drive our costs even more, because I will have to spin up more WAFs to accommodate for high CPU and memory loads.

What's my experience with pricing, setup cost, and licensing?

From a cost perspective, I agreed to analyze the standards in terms of load balancing. However, the cost that they have with AWS are almost prohibitive. I'm being forced to use F5 WAF. I would not simply use it based on cost. I agree that they have some great features, but for me, cost is key in terms of AWS. 

This applies to buying in the AWS Marketplace. If you go to a simple WAF doing 25 megabits, and I'm paying for the instance cost as well, it is over a dollar an hour. You can add that up and ask for some discounts, but relative to other players, they are significantly more expensive.

We will need a lot of these, and it can be a real negative driver in terms of spend and how we will be able to move forward.

Purchasing though the AWS Marketplace was easy; it was a piece of cake. You go right in, and the options are there. It was nice you can pick the different kind of group you wanted and what type of security you wanted. It did put in a lot of information that would build a lot of the initial infrastructure for me in terms of supporting my load balancer and creating security. Granted, I destroyed it all, but it was nice and it was there. It gave me the ability to level set what I should create versus what they put in place. I could see what they're doing here and I can match it to my own criteria. What they put in the AWS Marketplace and came through with the license, it worked well.

We chose to go through the AWS Marketplace because you can do almost anything you are going to launch there. The first time you launch, you always grab from the market, particularly for PoCs, as it's just easier. There's no reason why I wouldn't go through the AWS Marketplace, because they've already have F5 WAF. It's exactly what I want and it's exactly what I needed, so I can go from there.

Which other solutions did I evaluate?

I am a fan of using AWS natively. It is much cheaper.

We also looked at Check Point and Barracuda, but they were not markedly cheaper. The whole reason to use AWS was its ability to create resources which have more economic scale. This has almost started to get lost with the prices that these companies are charging.

I started my PoC back in April, which is when  I finished three PoCs across different deployments for F5. So, I'd probably been using the product for about eight months.

What other advice do I have?

The product works.

We have F5 all across our environment. We use them for both VPNs and for traditional load balancers. So, we have VIPRIONs and several different versions of on-premise F5 hardware, as well. From an operations team perspective, everything is easy to learn; seamless. The ability to get teams to focus on AWS F5 is easy because they already know everything there. From an operational perspective, it is a win-win because they already know how to work with the F5.

Within our AWS environment, it is integrated with network load balancers. Then, depending on the traffic flow, it can either be back-end through the Palo Alto IDS IPS or it can be front-end for the IDS IPS. So, it has integration in between there, which was very nice. I was able to set up very intricate NAT rules, because I had to handle the traffic away. It did work very well. There were some issues with the routing, but that was more how AWS routes rather than F5 which I had to work around. Other than that, getting traffic back and forth between the two and the network load balancing was a piece of cake.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at a media company with 1,001-5,000 employees
Real User
Top 10
Reasonably priced, performs well, with responsive, and helpful technical support
Pros and Cons
  • "What we like best about this solution is its stability. It is extremely stable."
  • "It reaches a point where scaling is no longer possible."

What is our primary use case?

For everything, F5 BIG-IP Local Traffic Manager (LTM) is used. We used it for our exchange server before migrating to Teams, and then for Skype. It currently operates several large broadcasting and streaming services.

How has it helped my organization?

Our jump server is quite large. To keep the high number of connections, we had to deploy it behind the F5. That saved us a lot of time and achieved our goal of having a stable jump server. When you put it behind an F5, you divide the connections between a couple of nodes, which was something we didn't have before.

What is most valuable?

We are using almost all of the features. What we like best about this solution is its stability. It is extremely stable.

What needs improvement?

So far, everything appears to be fine. I wouldn't be the best person to comment on something like APIs because I haven't really dug into a lot of APIs. However, I believe F5 falls a little short when it comes to APIs. But I'm not certain.

For how long have I used the solution?

I have been running F5 BIG-IP Local Traffic Manager (LTM) for nine years.

We haven't done an upgrade in three years.

It is being used internally. We have a large number of internal services.  We kept a few services, say two or three services that are being published, but it's primarily intended for our internal services.

What do I think about the stability of the solution?

F5 BIG-IP Local Traffic Manager (LTM) is very stable.

We are a broadcast company. We have streaming services running behind this box. This streaming service has been released, with 19 to 20 streams. We haven't received any complaints about these streams since the streaming service was deployed behind F5. Despite the fact that these streams consume a lot of bandwidth and have millions of sessions. We haven't received many complaints about them.

What do I think about the scalability of the solution?

It reaches a point where scaling is no longer possible. Assume you have two boxes, and you want to expand. You can divide it into what is known as vices or virtual systems, but then you're stuck. This is where, NGINX comes in, in a better way, where you can simply scale up by adding more VMs or appliances without running into problems because you have an NGINX controller that controls everything.

The users are mostly administrators and network engineers like myself. The number of end users is somewhere between 2,000 and 3,000.

How are customer service and support?

They were extremely helpful in both SLA and non-SLA cases. An SLA case is one in which assistance is required, and the assistance must provide you with a solution.

Technical support was also helpful in non-SLA cases where I requested assistance, as well as in sharing guides and documents.

I would rate the technical support a four and a half out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are using a combination of F5 and NGINX.

I am still relatively new to NGINX. We recently implemented it in our environment.

We are interested in NGINX. We would like to explore the NGINX platform. It has multiple platforms such as security, APIs, and application gateways.

We are looking into it, as well as the LTM module of it.

We are also interested in learning more about Kemp LoadMaster.

How was the initial setup?

Nothing goes as smoothly as you might expect, but it wasn't all that difficult. We had a few issues at first, but it's been running very smoothly since then.

I wasn't present when F5 was installed. It has been nine years. However, I have completed a few deployments in one of the branch offices, and to be honest, it wasn't all that complicated.

Because it was a new deployment, it didn't require any strategy, migration plan, or anything else.

What about the implementation team?

We do not use third-party vendors. Everything is completed in-house.

This solution is managed by two network engineers, myself, and a colleague.

What was our ROI?

I would rate the ROI a three out of five.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing a three out of five.

There are no additional fees to the standard licensing fee; everything is paid once.

Which other solutions did I evaluate?

I was comparing products like Apache Web Server, F5 LTM, Fortinet FortiADC, Kemp LoadMaster, and NGINX Plus.

What other advice do I have?

It depends on the use case. However, if you are not interested in the application side, F5 would be useful. If you just want a load balancer that balances multiple servers, that's all you need. Not basic, but basic to intermediate material. F5 takes first place with no one even close to matching it. However, if you want to go deeper and more advanced, you should look into NGINX or any other vendor that has more options or more features.

As a network engineer, I am totally happy with the product.

I would rate F5 BIG-IP Local Traffic Manager (LTM) a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
April 2024
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
767,667 professionals have used our research since 2012.
Managing Director at a financial services firm with 10,001+ employees
Real User
Load balancing brings high availability and a bigger ability to scale out
Pros and Cons
  • "Load balancing generally brings high availability and a bigger ability to scale out. In some cases, it brings security, depending on how it is configured."
  • "I would like them to expand load balancing, being able to go across multiple regions to on-premise and into the cloud. This could use improvement, as it is sometimes a little cumbersome."

What is our primary use case?

When we migrate workloads into the cloud, we need the same functionality in the cloud, and low balancing is part of that. Being able to manage the platform on cloud, the same as on-premise, is the use case.

How has it helped my organization?

Load balancing generally brings high availability and a bigger ability to scale out. In some cases, it brings security, depending on how it is configured.

What is most valuable?

  • Flexibility
  • Capacity
  • Reputation in the market.

What needs improvement?

I would like them to expand load balancing, being able to go across multiple regions to on-premise and into the cloud. This could use improvement, as it is sometimes a little cumbersome.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is very stable. It's a pretty solid product.

Our clients use it pretty heavily. Most all of them are production workloads and some of them are external facing workloads, so you can see seasonal peaks.

What do I think about the scalability of the solution?

It's very scalable. Probably the largest implementation I did was with hundreds of servers behind it.

How is customer service and technical support?

The technical support is very good.

What about the implementation team?

We haven't had any issues with the integration and configuration of AWS. It works just like it would on-premise. I have some questions around its scale in the cloud. We haven't done as much work in the cloud as we've done with on-premise. However, so far we haven't had any problems with it either.

What was our ROI?

My clients have seen ROI.

What's my experience with pricing, setup cost, and licensing?

It could be priced a little less, especially on the virtual side. It gets a bit expensive, but you get what you pay.

Which other solutions did I evaluate?

There is always the Cisco on-premise solution in play. There are also the AWS native functionalities.

The ease of management is the tie-breaker for F5, being able to manage the on-premise and cloud with the same tools.

It's fairly easy to integrate. If you compare it to Cisco products, Cisco is very regimented and works best with themselves. F5 has been forced to play nice with others, which is a bonus.

What other advice do I have?

The three key things to look at closely:

  1. Look at the flexibility of the products.
  2. The ability to work with it on-premise and in the cloud is a huge advantage.
  3. The ability to integrate it with other non-F5 products.

We use both the AWS and on-premise versions. They work about the same, which is what I like about the product: same management plane and configuration.

It integrates with the networking layer, which is fairly complicated. Depending on the customer, there are different products that it integrates with. More often than not, it's load balancing in front of Windows in Unix. In some cases, integrating with other tools like the LP or other network products.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Saneesh Pv - PeerSpot reviewer
Network Security Specialist at GBM
Real User
Top 5
The solution stands out from its competitors owing to the flexibility it offers to its users with the help of iRule
Pros and Cons
  • "The solution's stability is pretty good."
  • "Based on my experience using F5 and by only taking into consideration the last seven years, I have found that the reporting mechanism is bad."

What is our primary use case?

I use the tool as a load balancer to distribute user traffic across different servers. It is used for scalability purposes. Depending on the amount of traffic that comes in, I can send that traffic to different servers and load-balance it. Also, the web application firewall protects our servers and applications from cyberattacks.

What is most valuable?

The most valuable feature of F5 BIG-IP Local Traffic Manager is that it allows you to manipulate things. Now, manipulation here is in the sense that you can do whatever you want to do in the solution using something called iRule, which is a programming interface for F5. So, this is something I find to be extremely useful when compared to other vendors.

What needs improvement?

Based on my experience using F5 and by only taking into consideration the last seven years, I have found that the reporting mechanism is bad. F5 seems to prioritize its core functions and has not placed a strong emphasis on logging and reporting. I say that the reporting is bad based on my experiences and after considering the requests from customers over the past 11 years. They often ask for specific reports and information that are not available from the devices.

I want the response from tech support to get faster.

For how long have I used the solution?

I have worked for almost 11 years with F5 BIG-IP Local Traffic Manager.

What do I think about the stability of the solution?

The solution's stability is pretty good.

What do I think about the scalability of the solution?

I handle almost a hundred-plus customers who are using this solution. The solution comes in different form factors. The high-end models are scalable owing to their ability to cater to certain requirements. So, since there are different models available, the solution is scalable.

How are customer service and support?

I am not happy with the tech support. If I compare it with Fortinet, it is not great. Though I am able to connect over a call with the tech team, it is very difficult to get the right engineer at the right time. When it comes to Fortinet, you get the right person to help you at the right time.

How was the initial setup?

While the initial setup of the tool is easy and straightforward, the complexity of onboarding each application can vary and depends on the specific application being used. Also, since I have been working on F5 for about 11 years, it may take me a day to deploy the whole setup.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the exact cost of the product. However, it is expensive. The pricing can either be on a yearly or monthly subscription basis, and this choice is left to the customer's discretion. The product also includes a basic hardware support guarantee and subscription-based services, which can affect the overall cost.

What other advice do I have?

People need to have a basic understanding of HTTP and SSF. Additionally, this device is not solely a networking device but rather a solution that operates as an application device. Therefore, knowledge of applications, programming, and related fields is essential. I just mean to say that the people who are planning to use this solution should not only have a background in networking but also should possess some application programming knowledge. I rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
John Bayangos - PeerSpot reviewer
Lead Infrastructure Engineer at a educational organization with 1,001-5,000 employees
Real User
Top 5
Reliable with good support and useful load-balancing features
Pros and Cons
  • "The setup is pretty easy."
  • "The GUI needs improvement."

What is our primary use case?

We usually use the product for load balancing, as a web server, and for web traffic.

How has it helped my organization?

We're hosting a website for our company, and the solution has helped a lot with load balancing. 

What is most valuable?

The load-balancing features are great. You can do several different types, depending on the application. 

The solution offers good automation. 

It's stable and reliable. 

The solution can scale.

The setup is pretty easy.

They offer good technical support.

What needs improvement?

The GUI needs improvement. They need some sort of help section in the GUI, like descriptions of certain features. There are a lot of features, and it is hard to remember what does what. Having some sort of prompt or pop-up in the GUI would help a lot. 

For how long have I used the solution?

I've been using the solution for around six years. 

What do I think about the stability of the solution?

The stability and reliability are great. I'd rate stability nine out of ten. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The scalability is good. I'd rate it nine out of ten. It's easy to expand. 

We have two or three users directly dealing with the solution. 

How are customer service and support?

Technical support has been helpful and responsive so far. 

How would you rate customer service and support?

Positive

How was the initial setup?

While I was involved in the on-premises deployment. For the cloud, I didn't have to do much. It's a pretty straightforward setup. The only complex part is building the HA since it's linked to following a certain procedure. In that case, the ease of implementation depends on the experience of the one who's going to deploy it.

Two people should be able to handle deployment. 

What was our ROI?

We have witnessed a return on investment. 

What's my experience with pricing, setup cost, and licensing?

I'd rate the pricing three out of ten. It is quite expensive to scale up. 

What other advice do I have?

The product can be deployed on-premises and on the cloud.

If a customer really wants a robust and stable load-balancing appliance, they should go for LTM.

I'd rate it eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MariosChristodoulou - PeerSpot reviewer
Chief Information Officer at F.P. eSafe Solutions LTD
Real User
Top 10Leaderboard
Good performance, easy to configure and simple to set up
Pros and Cons
  • "We enjoy its overall ease of use."
  • "The pricing could always be better. It's a bit expensive."

What is our primary use case?

The product can be used for many applications including load balancing and GLB's overload balancing. It depends on the module. If there's a public APM you can use it for WAF and many other use-cases. 

What is most valuable?

The performance of the product is great. 

We enjoy its overall ease of use.

It's relatively easy to configure. There's a certain level of fine-grain configurations that you can perform.

The solution is very stable.

We've found the product to be quite scalable.

The initial setup is very straightforward. 

What needs improvement?

The pricing could always be better. It's a bit expensive.

It would be ideal if they offered integration with NGINX. They purchased NGINX as well. Therefore, if it's got integration with NGINX, then you kind of have one single pane of a console for all the F5/NGINX portions of your work. 

For how long have I used the solution?

I've been using the solution for six years. It's been a while.

What do I think about the stability of the solution?

The stability is very good. The performance is reliable. It doesn't crash or freeze. We don't find there are a lot of bugs or glitches. 

What do I think about the scalability of the solution?

The scalability is great. If a company needs to expand it, it can do so easily.

We have about 2,500 users on it currently.

We do plan to increase usage in the near future.

How are customer service and technical support?

We've used technical support in the past and have been satisfied with the level of attention we receive. They are helpful and responsive. 

How was the initial setup?

The installation process is not overly complex or difficult. It's very straightforward and pretty simple. 

The deployment is fast as well. It takes maybe an hour to an hour and a half to set everything up. 

We have two people on staff that can handle deployment and maintenance. They are admins.

What about the implementation team?

I handled the installation myself. I did not need the assistance of any integrator or consultant. It was all handled in-house. 

What's my experience with pricing, setup cost, and licensing?

The solution could work at lowering its prices a bit.

The licensing needs to be a bit more flexible.

We pay our licensing fees on a yearly basis. 

Which other solutions did I evaluate?

We did evaluate other solutions before choosing this product. However, it was a long time ago. I can't recall the products we looked at. One might have been Barracuda.

What other advice do I have?

We're a customer and a partner of F5.

The product is an on-premise virtual edition solution.

I'd rate the solution at a nine out of ten. We've been mostly quite happy with it so far.

I'd recommend the solution to other users and organizations. Our experience has been a positive one. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Roni Wijaya - PeerSpot reviewer
Vice President of It Operations at Artajasa Pembayaran Elektronis
Real User
Top 5
Stable solution with good security features
Pros and Cons
  • "It is a scalable solution."
  • "The solution's hardware quality needs improvement."

What is our primary use case?

We use the solution for its load balancing and web application firewall features.

What is most valuable?

The solution's valuable features are flexibility, stability, security, and performance.

What needs improvement?

The solution's hardware quality needs improvement. Also, its cloud-based anti-DDoS has limitations. It could be better.

For how long have I used the solution?

We have been using the solution for four years.

What do I think about the stability of the solution?

It is a stable solution. I rate its stability a ten out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I rate its scalability an eight out of ten.

How are customer service and support?

The solution's technical support is good in some areas. Although, it could be faster.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In comparison with Barracuda, the solution has better performance.

How was the initial setup?

The solution is easy to install. It takes a day to configure and requires three engineers to execute the process. Also, it requires one executive to maintain it.

What was our ROI?

The solution is good in terms of investment.

What's my experience with pricing, setup cost, and licensing?

The solution is more expensive than Barracuda. We pay yearly for its support services. There are no additional costs involved apart from the standard license.

What other advice do I have?

One must check the performance capacity of internal applications while using the solution, as wrong configurations lead to failure in accessing them.

I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MahesaPutra - PeerSpot reviewer
Presales at Efficient IT Systems Ltd
Reseller
Top 5
Valuable combination of ADC and WAN available
Pros and Cons
  • "The combination of ADC and WAN is the most valuable feature."
  • "There is room for improvement in the user interface."

What is our primary use case?

The use case for F5 includes ADC, WAF (Web Application Firewall), network firewall, and CGNAT in one platform.

What is most valuable?

The combination of ADC and WAN is the most valuable feature. 

What needs improvement?

F5 is a bit expensive in comparison. Moreover, there is room for improvement in the user interface. It can be more user-friendly. 

For how long have I used the solution?

I have been using this solution for three years. 

What do I think about the stability of the solution?

It is a stable solution. I would rate it a ten out of ten. 

What do I think about the scalability of the solution?

The scalability is good. I would rate it a ten out of ten. There are over 50 users in our organization using the solution. Mostly the manager and the person in charge use this solution, but we usually work with the security and network teams as well.

How are customer service and support?

The customer service and support team is quite good. 

How was the initial setup?

The initial setup is quite complex. It took us around one to two months to deploy the solution. 

What about the implementation team?

For the deployment process, we have to perform an assessment because it's quite complex. There are a lot of parameters that need to be counted before redeployment. So, an assessment is recommended before the deployment process.

What's my experience with pricing, setup cost, and licensing?

We use the yearly-based license. I have personally not seen any additional costs. 

What other advice do I have?

I would definitely recommend it. I would advise them to check their requirements thoroughly in order to load balancing and also to protect their data.

Overall, I would rate the F5 BIG-IP Local Traffic Manager a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros sharing their opinions.