We are using the solution for our internal and client purposes. We are a cloud service provider.
Manager | Engineering | Cloud Managed Services at Sify Technologies
The product is secure, robust, and reliable, but it is very expensive
Pros and Cons
- "The solution is robust and reliable."
- "The product is expensive."
What is our primary use case?
What is most valuable?
The solution provides good application delivery and network optimization features. We use all the features provided by the solution. It fulfills our requirements. All our infrastructure is set up with high availability through hardware and virtualization in all flavors and levels based on the customer requirements.
What needs improvement?
The pricing must be more flexible. We get billed for firewalls based on the usage. It will be helpful if the solution provides such flexibility.
For how long have I used the solution?
I have been using the solution for many years.
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
June 2025

Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The tool is scalable. It meets the requirements.
How are customer service and support?
We have contacted the technical support team. The team is customer-friendly and knowledgeable.
How was the initial setup?
The initial setup is straightforward. The deployment takes just one minute because we use scripts. We need one technical person for the deployment.
What was our ROI?
The solution is robust and reliable. It provides us with security.
What's my experience with pricing, setup cost, and licensing?
The product is expensive. We pay a yearly licensing fee.
What other advice do I have?
We recommend the product to others. It is scalable and reliable. Overall, I rate the solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Sr. Security Specialist at a tech vendor with 11-50 employees
Accommodates enterprise-level scalability and easy initial setup
Pros and Cons
- "The initial setup is easy."
- "If one virtual portion is unavailable, it can cause issues."
What is our primary use case?
For my clients, the primary use cases include load balancing, both for server and link load balancing.
What is most valuable?
We have used it to link two or three servers and make them communicable from outside. It works well as a load balancer.
What needs improvement?
There is room for improvement in terms of stability. The F5 BIG-IP LTM allows multiple virtual machines to run on a single appliance. However, if one of those virtual portions fails, it can cause issues and impact the overall stability of the solution.
For how long have I used the solution?
I have been working with this solution for four years. I have worked with F5 as a system integrator, partner, and MSP.
What do I think about the stability of the solution?
It is a stable solution. I would rate it an eight out of ten. Rather than having separate appliances for each virtual machine, the F5 BIG-IP Local Traffic Manager (LTM) allows multiple virtual machines to run on one appliance. However, if one of those virtual portions is no longer available, it can cause issues.
What do I think about the scalability of the solution?
It is scalable. I would say it's around eight or nine out of ten. Our clients are at the enterprise level.
How are customer service and support?
The customer service and support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy. I would rate the initial installation a nine out of ten, one being very difficult and ten being very easy.
What about the implementation team?
We installed the solution in a web-based environment and have implemented it in two data centers, one located in New Jersey and the other in a different location. We have used F5 for both firewall load balancing and link load balancing. We have two sets of F5 deployed at each location.
We completed the installation within a week with the help of a team of five people. At present, a team of five is managing and maintaining the solution in the data center and for the local portion.
What's my experience with pricing, setup cost, and licensing?
It is cheaper than the average on the market. I would rate it as a five since it is in the middle range, with ten being the most expensive. It is good, and the price is reasonable.
Moreover, I have only worked on five or six devices and have not dealt with licensing rules. However, in my previous job as a system integrator, I did work on local installations, which were relatively quick and inexpensive.
Which other solutions did I evaluate?
In my opinion, the Radware product is also good. F5 and Alteon products are equally good, so I would rate them an eight.
What other advice do I have?
I would recommend using the solution. Overall, I would rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: MSP (Managed Service Provider)
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
June 2025

Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
856,873 professionals have used our research since 2012.
It Security Consultant at juke
Useful application policy and rule making, highly scalable, and reliable
Pros and Cons
- "The most valuable feature of F5 BIG-IP LTM is it helps our delivery team to make policies and rules for application."
- "The user interface of F5 BIG-IP LTM is old and could improve."
What is our primary use case?
We are using F5 BIG-IP LTM for our application which is a reverse proxy. We use it for availability, and to process the application because it is used in the financial industry.
What is most valuable?
The most valuable feature of F5 BIG-IP LTM is it helps our delivery team to make policies and rules for application.
What needs improvement?
The user interface of F5 BIG-IP LTM is old and could improve.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately five years.
What do I think about the stability of the solution?
I rate the stability of F5 BIG-IP LTM a nine out of ten.
What do I think about the scalability of the solution?
The scalability of F5 BIG-IP LTM is good.
This solution is best suited for medium to large-sized businesses in the finance and telecommunications industries.
I rate the scalability of F5 BIG-IP LTM a nine out of ten.
How are customer service and support?
The support from F5 BIG-IP LTM is not good.
I rate the support from F5 BIG-IP LTM a five out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of F5 BIG-IP LTM is simple because our project is not complicated. The implementation took approximately three days.
I rate the initial setup of F5 BIG-IP LTM a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
The price of F5 BIG-IP LTM could improve.
I rate the scalability of F5 BIG-IP LTM a ten out of ten.
What other advice do I have?
This is a good solution, but it is expensive. I would recommend this solution to others.
I rate F5 BIG-IP LTM an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Security Consultant at Westcon-Comstor
Simple to implement, good support, and scalable
Pros and Cons
- "The support from F5 BIG-IP LTM is good."
- "F5 BIG-IP LTM can improve on the SSL loading which includes the authentication of certificates. Although, most of these issues have been solved there are still some issue that persists."
What is our primary use case?
F5 BIG-IP LTM is used for delivering applications and protecting the application from web attacks.
What needs improvement?
F5 BIG-IP LTM can improve on the SSL loading which includes the authentication of certificates. Although, most of these issues have been solved there are still some issue that persists.
In a feature release, it would be helpful to have real-time packet features in the GUI.
For how long have I used the solution?
I have been using F5 BIG-IP Local Traffic Manager (LTM) for approximately two years.
What do I think about the scalability of the solution?
I have clients that have approximately 5,000 users using the solutions and others with 40,000 users.
When we increase the services we have to then increase the usage of the solution, we put more virtual F5 devices in the cloud.
How are customer service and support?
The support from F5 BIG-IP LTM is good.
How was the initial setup?
The initial setup of F5 BIG-IP LTM is straightforward. The full deployment took approximately two to three days.
What about the implementation team?
I used one person for the deployment of F5 BIG-IP LTM because it is easy to do.
What's my experience with pricing, setup cost, and licensing?
There are a few licensing options available for F5 BIG-IP LTM. You can have a perpetual license which is a lifetime license. You then only need to renew the support, if you choose to open a ticket with the support.
The second option is a subscription model on the cloud. When I have a project that will only one year. I purchase a subscription for one year only. It would work for the whole year and after we can shut it down because there is no need for it.
What other advice do I have?
My advice to others is to have a good staff who understand the technology. If someone understands the technology, that will make life easy for them or their organization. I cannot say that technology is difficult, but technology is very critical when you put it in your environment. Having good staff who can manage that solution makes life a lot easier.
I rate F5 BIG-IP LTM a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Lead Infrastructure Engineer at a educational organization with 1,001-5,000 employees
Reliable with good support and useful load-balancing features
Pros and Cons
- "The setup is pretty easy."
- "The GUI needs improvement."
What is our primary use case?
We usually use the product for load balancing, as a web server, and for web traffic.
How has it helped my organization?
We're hosting a website for our company, and the solution has helped a lot with load balancing.
What is most valuable?
The load-balancing features are great. You can do several different types, depending on the application.
The solution offers good automation.
It's stable and reliable.
The solution can scale.
The setup is pretty easy.
They offer good technical support.
What needs improvement?
The GUI needs improvement. They need some sort of help section in the GUI, like descriptions of certain features. There are a lot of features, and it is hard to remember what does what. Having some sort of prompt or pop-up in the GUI would help a lot.
For how long have I used the solution?
I've been using the solution for around six years.
What do I think about the stability of the solution?
The stability and reliability are great. I'd rate stability nine out of ten. There are no bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The scalability is good. I'd rate it nine out of ten. It's easy to expand.
We have two or three users directly dealing with the solution.
How are customer service and support?
Technical support has been helpful and responsive so far.
How would you rate customer service and support?
Positive
How was the initial setup?
While I was involved in the on-premises deployment. For the cloud, I didn't have to do much. It's a pretty straightforward setup. The only complex part is building the HA since it's linked to following a certain procedure. In that case, the ease of implementation depends on the experience of the one who's going to deploy it.
Two people should be able to handle deployment.
What was our ROI?
We have witnessed a return on investment.
What's my experience with pricing, setup cost, and licensing?
I'd rate the pricing three out of ten. It is quite expensive to scale up.
What other advice do I have?
The product can be deployed on-premises and on the cloud.
If a customer really wants a robust and stable load-balancing appliance, they should go for LTM.
I'd rate it eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Security Specialist at Tech Mahindra Limited
Good load balancing and web proxy features with good attack prevention
Pros and Cons
- "It has helped a lot to protect our organization from external attacks, especially XSS or XSRF types of attacks."
- "It requires a particular skill or training before being able to manage it."
What is our primary use case?
We use this product to hide true identity of our web servers from external users while balancing the loads of those external users.
For load balancing, we have various load balancing method. We can define these methods at the node or pool level.
We are retail users and have lot of websites for online businesses to prevent attacks. On those sites, there is a WAF module that we also use, which prevents attacks on it.
It acts as a reverse proxy for our web servers, and we can use certificate to protect from attackers and send encrypted traffic to F5 which then decrypt and passes to the internal server after encrypting again using a server-side certificate or sending in plain form.
How has it helped my organization?
It has helped a lot to protect our organization from external attacks, especially XSS or XSRF types of attacks.
It serves as a reverse proxy for our web servers which takes the request from the internet users on F5 public-facing IP using an encrypted connection and then it decrypts the packet using a client-side certificate. We use server-side certificates to encrypt the traffic and send it to the server. Internet users never know what the real server IP is. It does NATing to hide the identity and it has an ASM module to protect it from web attacks.
What is most valuable?
There are a lot of good things this solution has, including:
The LTM module helps to load balance the traffic among the internal web server in our case using round robin and least connection method.
The ASM module prevents web attacks and protects our web servers.
The irule feature is used to write these irules to redirect the traffic or sometimes prevent automated attacks such as through BOTs where the distinction between real and fake users becomes increasingly tricky.
Its virtual servers have the option to configure other things to increase the speed of serving requests like the use of a persistence profile.
What needs improvement?
The major drawback is it has lot of options nested inside, and each option has a lot of options. I'm not sure who might be using all those options or even some (limited) good options. They should pare everything down.
It requires a particular skill or training before being able to manage it. Creating virtual servers, managing pools, and nodes until it is working on WAF side of it becomes difficult while writing the irules.
Another drawback is we are using a physical appliance. It becomes very slow and unresponsive. Even logs cannot load on the box to troubleshoot. It overwrites the logs. They need to do something in log storage locally on this box in the next release.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at Softcell Technologies Limited
Is a stable product from a stable company that is focusing more on security
Pros and Cons
- "It is a stable product from a stable company. Recently, they have been more focused on security as well."
- "Right now, there are a lot of products within F5's portfolio. They acquired a couple of companies like NGINX and Volterra. Some features and technologies overlapped when this acquisition occurred. They need to refine it and come up with a single, proper solution. F5 should focus more on zero trust network access (ZTNA).They should be more focused on that framework because the industry is moving towards that. Everyone is talking about SASE and zero trust."
What is most valuable?
It is a stable product from a stable company. Recently, they have been more focused on security as well.
What needs improvement?
Right now, there are a lot of products within F5's portfolio. They acquired a couple of companies like NGINX and Volterra. Some features and technologies overlapped when this acquisition occurred. They need to refine it and come up with a single, proper solution.
F5 should focus more on zero trust network access (ZTNA).They should be more focused on that framework because the industry is moving towards that. Everyone is talking about SASE and zero trust.
For how long have I used the solution?
I've worked with this solution for about two years.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
In my experience, I have received excellent support from F5 for any technical issues that I or my customers have faced. I have had no issues with technical support.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
The price is little bit on higher side, compared to the cost of NGINX.
What other advice do I have?
If you are a partner, then I would recommend that you go through the partner portal videos because they have very good training videos that help you to learn the product and technology when it comes to implementation. It helps a lot with implementation, and they have detailed documentation that explains the implementation process step by step. Once you go through that, you'll definitely have a clear understanding of the implementation process. Without that, it may be a little bit tricky for you to complete the implementation in a smooth manner.
I would rate F5 BIG-IP Local Traffic Manager (LTM) at eight on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Network Engineer at a transportation company with 10,001+ employees
Reliable, easy to set up, and allows us to create monitors and program iRules
Pros and Cons
- "The load balancing function, the monitors that you can create, and iRules programmability are most valuable."
- "Its GUI could be a bit better. Other than that, it's already pretty good. We don't use it in a high-performance environment. So, we don't really care so much about too many features."
What is our primary use case?
It is for internal load balancing of servers.
How has it helped my organization?
It provides load balancing. So, it potentially brings some performance improvement and high availability. If one server goes down, there is a seamless transition to the other one.
What is most valuable?
The load balancing function, the monitors that you can create, and iRules programmability are most valuable.
What needs improvement?
Its GUI could be a bit better. Other than that, it's already pretty good. We don't use it in a high-performance environment. So, we don't really care so much about too many features.
For how long have I used the solution?
It has been quite a few years. We might have been using it for six to eight years.
What do I think about the stability of the solution?
It has been stable and reliable. It has been working well for us.
What do I think about the scalability of the solution?
It is scalable, but we didn't really need to scale. It met all the performance requirements we had. So, we had no issues where we were not able to add something.
Currently, its usage is quite low, but it's not because of the product. It's because of how our company works. In other words, how much we need to use it. It's not used a lot, and we don't plan to expand its usage.
How are customer service and support?
We did open some tickets, and usually, it was a very good experience.
Which solution did I use previously and why did I switch?
For load balancing, we previously had Cisco solutions. We had CSS and then Application Control Engine (ACE). We switched because they stopped that service. It was end-of-life, and Cisco discontinued that range.
How was the initial setup?
It was straightforward. I would rate it a five out of five in terms of the ease of setup.
There were no issues or obstacles, and its deployment was pretty fast. We had to do preparation of all the surroundings, such as the VLAN or IP assignment, but the deployment itself was just a couple of hours.
What about the implementation team?
We have a managed service provider, and they hired a consultant. We had some help there, but that was not just because of LPM. We also had other modules of F5. It was our initial or first experience with F5, and there were also other things to be migrated, which were much more complex than the LPM module. That's why the consultant was there.
For deployment, there was one person deploying it. For maintenance, we have a managed service provider. So, we have a team of people, but they're also looking at other devices and not just F5.
What's my experience with pricing, setup cost, and licensing?
It was probably a one-time purchase and then you have maintenance, but I don't have the details on that. We bought what they called the Best bundle at the time, which pretty much included all of the modules. There was probably no additional cost afterward.
Which other solutions did I evaluate?
There were evaluations. There were Citrix NetScaler and Application Delivery Controller from A10 Networks, but in the end, F5 was chosen because of the virtualization environment that we were using at the time. We were using VMware, and we are still using it. They had better support for the VMware VDI solution. They were able to act as a gateway for the VMware VDI.
What other advice do I have?
One piece of advice would be that if you are not that much concerned with performance or you definitely don't need physical hardware, you can go for a virtual edition. It might save you the migration effort when the hardware is end-of-life.
If you need a load balancer, go for it. We didn't have any hurdles or obstacles. I would rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: June 2025
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