Primary use case for the product is high availability and load sharing of applications to be serviced. Also, it provides application security by use of the Application Security Manager.
Network Analyst at a financial services firm with 1,001-5,000 employees
The Local Traffic Manager provides the means and the intelligence to load balance based on advanced logic
Pros and Cons
- "The F5 GTM/BIGIP DNS (Global Traffic Manager) is a valuable feature. This feature allows for DNS load balancing, which means that high availability and load sharing can be done across services locally, as well as across datacenters with advanced capabilities."
- "The most valuable feature is the F5 LTM (Local Traffic Manager). This is the part of the product most organisations will be using most. It provides the core functionality to be able to load balance services and the means and the intelligence to be able to load balance based on advanced logic, e.g., TCL scripting."
- "Stability has never been an issue with F5 BIG-IP, as the product is geared predominantly at providing stability and resiliency across your infrastructure."
- "I would like F5 to incorporate the ability to create your own custom roles and customised permissions within the product set. I have seen many customers wanting to give a certain level of access for the purposes of out-of-hours servicing to out-of-hours staff or teams that fulfill an operations type role."
- "I would like F5 to incorporate the ability to create your own custom roles and customised permissions within the product set."
What is our primary use case?
How has it helped my organization?
It has enabled us to keep a sustainable and supported load balancing platform. This is partly due to Cisco withdrawing a large number of their load balancing products and also related to Microsoft Network Load Balancing not scaling enough to suit our needs.
What is most valuable?
The most valuable feature is the F5 LTM (Local Traffic Manager). This is the part of the product most organisations will be using most. It provides the core functionality to be able to load balance services and the means and the intelligence to be able to load balance based on advanced logic, e.g., TCL scripting.
The F5 GTM/BIGIP DNS (Global Traffic Manager) is another valuable feature. This feature allows for DNS load balancing, which means that high availability and load sharing can be done across services locally, as well as across datacenters with advanced capabilities.
What needs improvement?
I would like F5 to incorporate the ability to create your own custom roles and customised permissions within the product set. I have seen many customers wanting to give a certain level of access for the purposes of out-of-hours servicing to out-of-hours staff or teams that fulfill an operations type role.
For example, I would like to see the ability to create roles within F5 where I can specify permissions instead of choosing from a set list that does not always fit my organisation’s needs. The current roles available out-of-the-box do not allow for enough granularity for an operator role to take pool resources offline and push or commit those changes to the configuration/HA cluster. Every role within the F5 that can make changes should be able to commit those changes if the administrator(s) permits.
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
March 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,444 professionals have used our research since 2012.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
Stability has never been an issue with F5 BIG-IP. The product is geared predominantly at providing stability and resiliency across your infrastructure.
What do I think about the scalability of the solution?
No issues with scalability have been encountered. I would say that this has largely been due to having a good F5 consultant and consultancy throughout the buying process and implementation. This has ensured that the product being purchased can scale past our current needs and fulfill potential future needs.
How are customer service and support?
I would give a 10 out of 10. Technical support through F5 is very thorough. On most occasions, the F5 DevCentral and support website generally gives you a lot of the expertise that you need without having to raise a support ticket. If you ever reach the stage of needing to raise a support ticket, you usually are handed quickly to someone who is able to deal with your query as efficiently as possible.
Which solution did I use previously and why did I switch?
Previously, I have used Cisco load balancing, e.g., Cisco CSM, Cisco ACE, Microsoft Network Load Balancing, and Cisco GSS. Previously, Cisco load balancing or Microsoft NLB had always been the preferred options. However, since Cisco discontinued most of their load balancing products, it makes it very difficult to find products of the same grade and functionality. Since we began using F5 that gap in functionality has been filled. With F5, you get not just standard load balancing, but an array of other highly useful products to boot.
What's my experience with pricing, setup cost, and licensing?
The licensing pricing seems relatively easy enough to get your head around. I would advise anyone to ensure that you have a conversation with an F5 consultant before purchasing, as you would with most products. An F5 consultant is the best placed to understand your needs and ensure that you purchase the correct licensing and products for your requirements.
Which other solutions did I evaluate?
We did evaluate other options. We had already used products such as NetScaler, Microsoft NLB, and a vast array of Cisco load balancing products. F5 was chosen due to the level of power that the product has. I have not seen many single solutions that fulfill all the criteria that an F5 BIG-IP appliance can.
It is not superior to its competitors due to how advanced the features are and the modules that can be used. The product can be used with iRules, which are an advanced ways of making functions available on a load balancer via use of scripting in TCL.
What other advice do I have?
I would strongly advise seeking technical consultation throughout purchasing and during implementation. This is usually because you can get good advice around best practises as well as utilising as much of the F5 features as possible. In some cases, you might even find yourself finding a solution to scenarios that you might not have been aware had a solution.
I rated this product four and a half stars, because of the level of advanced features available in the product versus cost. Though functionality is high, its cost can be considered slightly higher than its competitors.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Security Specialist with 1,001-5,000 employees
These boxes are multiply capable, so allowing development through capability can lead to hugely complex deployments.
Pros and Cons
- "F5 was a virgin solution to a point problem and quickly grew to a central position in the management of our enterprise infrastructure and digital tier by demonstrating quickly a value contribution made to our live service offering."
- "TMOS release schedule is very dynamic. Major releases (9-10, 10-11) could have been made easier if configuration migration assistants had been more finessed prior to release."
What is most valuable?
LTM: Load balancing, SSL offloading, iRules, iApp,
How has it helped my organization?
LTM has been able to demonstrate an immediate return on investment, reducing the cost of server estate upgrades (both in terms of the numbers of required tin, reduced service impact through upgrades, server/website availability managed up to near 100% through redundancy management, improved human resource management (moving OOH work into daylight, reducing operational budget requirements)
What needs improvement?
LTM – the product is fine and all features that I have deployed have proven to be stable. TMOS release schedule is very dynamic. Major releases (9-10, 10-11) could have been made easier if configuration migration assistants had been more finessed prior to release.
For how long have I used the solution?
4 years
What was my experience with deployment of the solution?
No major issues with deployment. Care must be taken with infrastructure deploys – close engagement is required with Network Support and Firewall Support areas, but once the platforms are stable, module deployment is very simple. As per my previous comment, moving from release to release can be complicated by things like bigpipe command deprecation (or removal: thank you v11!!), especially if a large iRule base has been developed on the modules.
What do I think about the stability of the solution?
At the module level, no. They are not as stable as System Z, but they are not far off. Hardware can be a little more susceptible to failure at the component level.
What do I think about the scalability of the solution?
None. Appliance based options (physical and virtual), blended with Viprion/vCMP mean that these solutions have been able to scale to support enterprise class ADC offerings.
How are customer service and technical support?
Customer Service: First class. F5 have demonstrated a willingness to support us through all issues, from architecture, deployment BAU support and high incidents. I can’t recommend them and their product offering highly enoughTechnical Support: Again, first class. It can sometimes be challenging to find even support partners with the requisite knowledge of the most cutting edge features, but only because F5 seem to develop at such a blistering rate.
Which solution did I use previously and why did I switch?
No. F5 was a virgin solution to a point problem and quickly grew to a central position in the management of our enterprise infrastructure and digital tier by demonstrating quickly a value contribution made to our live service offering.
How was the initial setup?
Straightforward and complex. Infrastructure setup on the boxes themselves was straightforward, although challenges in working with Network/Firewall departments made the exercise slightly more interesting. Basic LTM configuration OOB is very easy. IRules demand considerably more time and attention to develop properly.
What about the implementation team?
In house, and I would rate their level of expertise as of the very best, since it was myself and a single colleague that built the entire infrastructure.
What was our ROI?
Significant and immediate.
Which other solutions did I evaluate?
Full analysis of the ADC space was undertaken, evaluating all competitors in the GMQ. All were discounted because of the vast distance between technologies and their capabilities. F5 was the clear and only choice for us.
What other advice do I have?
Look to Enterprise Architecture before striking a key. These boxes are multiply capable, so allowing development through capability can lead to hugely complex deployments. There is (almost) nothing these boxes can’t do, including providing “tactical” solutions to application issues. Left unconstrained by a robust Architecture model, these boxes WILL grow like topsy, and the complexity of the solutions demanded by any business hungry for rapid delivery will grow into a box of fixes that only SME-level network/security/F5 technicians can manage on even a day-to-day basis. Make sure that the Enterprise Architecture model is strong and well-defined, and stick to it like glue.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
F5 BIG-IP Local Traffic Manager (LTM)
March 2026
Learn what your peers think about F5 BIG-IP Local Traffic Manager (LTM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,444 professionals have used our research since 2012.
Network Engineer at a insurance company with 1,001-5,000 employees
Expensive but for us it's worth it.
Pros and Cons
- "I've checked out the market and I think Big-IP/Viprion is the best ADC your money can buy at the moment."
- "It’s quite expensive compared to the other vendors."
Valuable Features:
I've checked out the market and I think Big-IP/Viprion is the best ADC your money can buy at the moment. It has the features and innovations that demanding organizations like us desire in an ADC especially for diverse and complex application environments. F5 has a solid offering with its iRules, iControl and iApps and we use its DevCentral portal. We take advantage of the integration with both Eclipse and .NET/Visual Basic which is a nice plus.
Room for Improvement:
It’s quite expensive compared to the other vendors. F5 lacks a pay-as-you-grow licensing scheme as offered by other companies, which makes acquiring their products more expensive at the outset.F5’s support for low-end platforms is also dismal, with continued restrictions imposed on such systems making it difficult for them to cater to small to medium-sized business. You might be forced to buy more expensive systems just to get the features you want and not the performance benefits of the more expensive system.I'm also concerned about F5’s continued push on new hardware platforms to generate sales.Finally, one must be able to handle the complexity and knowledge required for deploying F5’s ADC products. Selecting a reliable and experienced partner is crucial to get the right configuration for your needs and for you to be able to maximize your ADC investment.
Other Advice:
Top of the line ADC with great features. Just make sure you have the right partner in implementing your solution so as the business value of such an expensive product is maximized.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Presales at Efficient IT Systems Ltd
Secure, stable and the combination of ADC and WAN
Pros and Cons
- "The combination of ADC and WAN is good."
- "The UI could be improved."
What is our primary use case?
Our use case for this product is a web function firewall and network firewall that we can use on one platform.
What is most valuable?
I like the combination of ADC and WAN.
What needs improvement?
The UI could be improved and we also find the pricing to be quite high.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
We have over 50 customers using this solution and it's very stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The customer support is very good.
How was the initial setup?
The initial setup is quite complex and requires a pre-deployment assessment because of the range of parameters involved. I think the assessment process could be simplified.
What's my experience with pricing, setup cost, and licensing?
Licensing is paid on an annual basis and there are no additional costs.
What other advice do I have?
I recommend this solution and rate it eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros
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Updated: March 2026
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Buyer's Guide
Download our free F5 BIG-IP Local Traffic Manager (LTM) Report and get advice and tips from experienced pros
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