ExtremeWireless Reviews

Our customers primarily use the solution for enterprise and corporate use in their main offices. We have clients in utility companies and retail sectors who use it across multiple branches.

One significant advantage of the solution is the ability to map the access point coverage accurately. It allows us to optimize the placement of access points effectively. When we do the mapping, we determine the required number of access points, and upon deployment, the initial mapping is usually accurate, requiring minimal adjustments. Although there may be instances where additional access points are needed, these are generally few.

The platform's most valuable feature is the ability of its access points to adapt and self-heal. If an access point fails, the remaining points adjust to cover the area, significantly enhancing network reliability. Additionally, the overall reliability of the wireless solution is a key benefit, as it performs well with minimal issues.

One area that could be improved is the accuracy of tracking tags. There is an application where Wi-Fi tags can be placed on equipment or people to monitor their location, such as tracking wheelchairs in a hospital. The current accuracy is approximately three meters, and improving this accuracy would be beneficial.

We have been working with ExtremeWireless for more than five years. 

We have several clients using the product. One is a utility company, primarily for corporate use in their main office. I believe they have some branches also using wireless. Another client is a Mac partner, selling Apple products, and they're using it in all their branches nationwide.

The technology is stable. I rate the stability an eight. 

The solution is very scalable, and it involves small to medium-sized deployments. I rate the scalability a nine.

The technical support services are good. 

Positive

The initial setup is easy, and the access points adapt well to the environment. If one access point goes down, the others effectively cover the area. I rate the setup process a nine. The deployment process is also fast. We typically begin with mapping to determine the optimal placement of access points, which makes the implementation phase quick and efficient. After setup, we validate the coverage against the initial design, which is usually accurate, ensuring a smooth process.

The pricing is reasonable. When comparing its features and reliability, it offers good value. While it may be more expensive than some alternatives from Chinese manufacturers, it provides greater value.

The security features of ExtremeWireless are effective, and our customers are happy with them. Our ability to accurately map coverage and deploy the optimal number of access points helps minimize unnecessary costs, reducing the need for additional access points and adjustments. 

The product is reliable, and we have encountered a few issues. It is a good alternative to consider before deciding on another solution. Overall, we are satisfied with the technology, support, and reliability.

I rate it a nine out of ten.

We primarily use these wireless access points in our corporate warehouses.

We've got people using their phones and laptops to do things such as presentations. There are also production-oriented activities, where we use handheld devices for scanning. These are warehouse-type activities.

The most valuable feature is the cloud-managed aspect.

Technical support is an area that needs to be improved.

The initial setup could be easier.

I have been working with ExtremeWireless since they were Brocade VCS. We worked with Brocade for several years and then got rid of those products, opting for ExtremeWireless approximately four years ago.

Stability-wise, so far so good. Overall, it hasn't been bad at all. I can't say that it's been horrible.

With respect to scalability, this product is good. It's on par with the competitors. We have several hundred users.

The ExtremeWireless technical support is mediocre.

I would rate the technical support a four out of ten.

Neutral

This product was in place when I joined the company.

The initial setup is not as easy as it could be but it's not that bad.

The length of time for deployment depends on the number of access points that are being installed. In our case, it wasn't too bad.

As this is a cloud-based solution, maintenance is done by the vendor. The maintenance required on our end is fairly low.

This product is not too expensive but not inexpensive, either. It is on par with everybody else. The cost varies depending on the number of access points that you have.

We pay approximately $30,000 per year.

In summary, this is not a product that I recommend. Rather, I would suggest that people implement Cisco instead.

With Cisco, you get a true enterprise-class, best-in-breed solution. The Cisco support is top-notch, and the Cisco community is unlike anything else. Cisco's website is intuitive, they communicate rather effectively, whereas, Extreme is a smaller company and their website is not intuitive.

The cloud-managed portal changes, it seems like on a whim, without communication. One month it might be that you find something like a configuration item here, and then the next month it's hidden somewhere else. Whereas, Cisco is much more streamlined, much more communicative, and much more intuitive to use.

I would rate this solution a four out of ten.

I use ExtremeWireless for education, hospitality, and banking. The solution has multiple applications.

The wireless security solution is the most valuable feature of ExtremeWireless. I do not recommend ExtremeWireless for the hospitality sector because it lacks many features. However, I highly recommend the solution for the banking and education sectors because of the wireless security solution it specifically provides for people who are very concerned about wireless security. The product has a dedicated solution called air defense.

The solution must include integrated IoT solutions on their wireless APs.

I have been working with ExtremeWireless for about three years.

ExtremeWireless is quite a stable solution. Sometimes we face bugs and issues with the firmware. The updates for the on-prem are not frequent, which affects the stability of the solution.

I rate ExtremeWireless an eight out of ten for stability.

ExtremeWireless is a very scalable solution. We have six mega projects using the solution.

I rate ExtremeWireless a nine out of ten for scalability.

The solution's technical support needs improvement. The response time and qualification of the support team need to be improved. Extreme has a lot of products that are still fragmented between the integration of the companies they acquired.

It has an inconsistent system till now, which is still not universal. I'm dealing with multiple companies under one name, but the support team still lacks enough experience to handle all these different solutions under one name.

The solution's initial setup for the cloud solution is straightforward, but it is a lot of pain for the on-prem solution.

The solution's deployment takes 10 to 15 minutes for the cloud and about one hour for on-premises. The solution's deployment for the cloud is a straightforward process. We use the serial numbers to the cloud solution, connect the AP to an internet source, and it goes online after a while.

However, the on-premises deployment is a little bit more tricky. For the on-premises deployment, we need to configure the AP to connect to the cloud, then reconfigure it to connect to the on-prem again, then change the firmware to be connected to the on-prem, and then run it.

Two engineers are enough for the maintenance and deployment of ExtremeWireless.

There is no perpetual license on ExtremeWireless. It's not like Ruckus, which has an on-prem perpetual license. ExtremeWireless is subscription-based for both cloud and on-prem solutions, and it's quite expensive. Customers just need to pay for the license and support.

Overall, I rate ExtremeWireless an eight out of ten.

We use ExtremeWireless for our networks in our stores, logistic center, and head office.

I have been using ExtremeWireless for approximately  15 years.

The stability of the solution has been fine.

We have not needed support.

The full deployment of the solution took approximately two weeks.

We have two engineers that do the implementation and maintenance of the solution. We used an integrator for the implementation.

Our access points device is at its end of life. I can buy one more and then I must buy a new device, but if it is a new device it will not support the old virtual appliance. I would need to upgrade our virtual appliance to the next version or build a new virtual appliance with new devices, and it's not good for us. The overall licensing subscription could be better.

We are on an annual license for the use of this solution. Typically when we build a new store, we buy approximately 30 access points with licenses.

We have recently evaluated Huawei, Cisco, and Aruba solutions.

We are n the process of deciding if we are going to switch to another solution such as Huawei, Cisco, or Aruba.

I rate ExtremeWireless a seven out of ten.

We primarily use the solution for wireless coverage.

The solution doesn't have any issues. It's reliable and works well. It's pretty stable.

The solution scales well.

The installation process is pretty easy and the deployment is fast.

The solution should offer better support. It's not as good as it could be right now.

We've been using the solution for five years or so. It's been a while at this point.

The stability is pretty good. If there are any issues, we are able to easily deal with them. 

The product is scalable. We can expand it when we need to.

At our company, we have 500 users on the solution.

We would prefer it if the support was a bit better. It could be faster. We find it's not as good as, for example, Cisco.

We also have experience using Cisco. We find their support better. We also use HPE solutions. 

We found the installation process to be simple. It's straightforward and not difficult by any means. 

The deployment is also fast and takes maybe two to three hours or so. 

We were able to handle the deployment ourselves with the help of technical support.

You do need to pay a licensing fee. Currently, we are upgrading. We pay an annual licensing fee. 

I cannot speak to the exact version number we are using at this time. 

I'd rate the solution at an eight out of ten. We're quite happy with its capabilities.

So far, I would recommend the product to other organizations. 

Our primary use is to support wireless infrastructure for the K-12 environment.

The most valuable feature is stability.

The management portal is in need of improvement. In the next release, I would like to see more granular search functions in the administration portal.

I have been using Extreme for about 13 years, since it was known as Aerohive.

The stability is 100%, which is why I chose them.

This product is absolutely scalable. I just bought 350 access points to replace my existing infrastructure, and we support approximately 3,200 individuals. 

The support is superb.

The initial setup was convoluted, but once we worked it out with help from the documentation, it was simple.

We completed the deployment with our in-house team.

The purchase of 350 access points cost approximately $250,000 USD.

We researched Ruckus Wireless but ultimately chose to use Extreme.

My advice for anybody who is implementing Extreme Wireless is not to use MAC address filtering.

I would rate this solution a nine out of ten.

We are a distributor for various networking products and ExtremeWireless is one of the solutions that we have experience with. We do between 2,000 and 3,000 projects a year for industries such as hospitality, entertainment, and education.

Their main power is the cloud environment because it's much better than the others in the market.

This product is easy to manage.

The ability to integrate with network devices from other vendors would be helpful.

We have used this product for about 11 years, since before Aerohive was acquired by Extreme Networks.

Stability is 100% because we have never had an experience with faulty hardware. This is a product that we will continue to distribute.

In terms of scalability, so far, we haven't found a project that it wasn't able to fulfill. I think that officially, they go up to more than 10,000 IPs. We don't have such big companies in the Netherlands.

The technical support from Extreme Networks is perfect. If we have an issue then there's always very quick response and we don't have any problems. As we are trained to give support to our clients, it is only on rare occasions that we need vendor support.

The initial setup is straightforward. It is all based in the cloud, so it's very simple.

We are fully trained to give our customers the second and third-line support.

There are both paid and free licenses of the cloud environment, with only basic functionality in the free version. The paid version is priced to fit the market. Suitability of one over the other depends on the customer's needs.

In summary, this is a good product and one that I recommend.

I would rate this solution an eight out of ten.

We use the application to deploy a new setup and for the data migration.

The product's price is competitive. It is an impressive and reliable product.

They could provide different product models. Additionally, there could be a feature to manage devices.

We have been using ExtremeWireless for the last five years. At present, we are using the latest version.

I rate the product's stability a nine out of ten.

I rate the product's scalability a nine out of ten. It is suitable for medium-sized businesses.

The initial setup is simple. However, the complexity depends on specific project requirements.

I rate the product's pricing a three or four out of ten.

I recommend ExtremeWireless to others and rate it an eight out of ten.