Senior Manager, Information Technology at a university with 201-500 employees
Real User
Top 5Leaderboard
Quick and easy to deploy with good scalability
Pros and Cons
  • "It's reliable and works well. It's pretty stable."
  • "The solution should offer better support."

What is our primary use case?

We primarily use the solution for wireless coverage.

What is most valuable?

The solution doesn't have any issues. It's reliable and works well. It's pretty stable.

The solution scales well.

The installation process is pretty easy and the deployment is fast.

What needs improvement?

The solution should offer better support. It's not as good as it could be right now.

For how long have I used the solution?

We've been using the solution for five years or so. It's been a while at this point.

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What do I think about the stability of the solution?

The stability is pretty good. If there are any issues, we are able to easily deal with them. 

What do I think about the scalability of the solution?

The product is scalable. We can expand it when we need to.

At our company, we have 500 users on the solution.

How are customer service and support?

We would prefer it if the support was a bit better. It could be faster. We find it's not as good as, for example, Cisco.

Which solution did I use previously and why did I switch?

We also have experience using Cisco. We find their support better. We also use HPE solutions. 

How was the initial setup?

We found the installation process to be simple. It's straightforward and not difficult by any means. 

The deployment is also fast and takes maybe two to three hours or so. 

What about the implementation team?

We were able to handle the deployment ourselves with the help of technical support.

What's my experience with pricing, setup cost, and licensing?

You do need to pay a licensing fee. Currently, we are upgrading. We pay an annual licensing fee. 

What other advice do I have?

I cannot speak to the exact version number we are using at this time. 

I'd rate the solution at an eight out of ten. We're quite happy with its capabilities.

So far, I would recommend the product to other organizations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Yintho Taev - PeerSpot reviewer
Logistics Supervisor at Andromeda Distribution Corporation
Real User
No cloud access, expensive, but reliable
Pros and Cons
  • "ExtremeWireless has good performance."
  • "The ExtremeWireless WiNG Access Point on-premise is not as good as the cloud and many of my customers are switching. It is easier for my clients to manage everything from the cloud. I currently use a model of the controller that does not support any cloud functionality."

What is our primary use case?

I am using ExtremeWireless for network access in my organization.

What is most valuable?

ExtremeWireless has good performance.

What needs improvement?

The ExtremeWireless WiNG Access Point on-premise is not as good as the cloud and many of my customers are switching. It is easier for my clients to manage everything from the cloud. I currently use a model of the controller that does not support any cloud functionality.

For how long have I used the solution?

I have been using ExtremeWireless for approximately three years.

What do I think about the stability of the solution?

ExtremeWireless is a stable solution.

What do I think about the scalability of the solution?

We have approximately 30 people using this solution.

How are customer service and support?

The technical from ExtremeWireless has been good.

Which solution did I use previously and why did I switch?

I have used other brands of solutions previously.

How was the initial setup?

The initial setup is not complicated.

What's my experience with pricing, setup cost, and licensing?

The price of the solution overall is expensive. Additionally, the controller and license are expensive. We pay for an annual subscription.

What other advice do I have?

I would recommend this solution to others.

I rate ExtremeWireless a four out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
ExtremeWireless
April 2024
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CEO at a tech services company with 201-500 employees
Real User
Top 20
A stable and secure solution that is straightforward to implement
Pros and Cons
  • "The security is very good."
  • "The current product line is very high-level and is well suited for enterprise-level organizations, but they need a more cost-effective solution for smaller businesses."

What is our primary use case?

This product is typically used to cover normal Wi-Fi applications, such as the hospitality sector or small companies. We have been involved in lots of projects where we have installed this solution for our clients.

What is most valuable?

This is part of an all-in-one solution for voice and wireless data. It has all of the basic features that the customers need.

The security is very good.

What needs improvement?

The current product line is very high-level and is well suited for enterprise-level organizations, but they need a more cost-effective solution for smaller businesses.

For how long have I used the solution?

We began using this solution when it was Avaya Wireless, starting about ten years ago.

What do I think about the stability of the solution?

This product is very stable.

What do I think about the scalability of the solution?

This solution scales very well. We have not yet had problems scaling up to the number of access points that are needed. Our customers are a mix of medium-sized and enterprise-level businesses.

How are customer service and technical support?

The technical support is good. Their team is very helpful if you need it.

Which solution did I use previously and why did I switch?

I have also worked with similar products from Aruba.

How was the initial setup?

The initial setup is straightforward, typically taking about an hour to deploy. As long as the access points have been installed and are powered up, it takes about an hour to configure.

What about the implementation team?

Our in-house team deploys this solution for our clients. Typically, two or three people are involved, depending on the size of the project.

What other advice do I have?

With the inception of the Extreme Cloud, we are now in the process of migrating all of our customers to that cloud-based deployment.

Concerning Extreme Wireless, our customers are happy and I haven't had any specific requests for new features.

My advice for anybody who is implementing this solution is to take the required training.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
IT Production Engineer at a consultancy with 201-500 employees
Real User
Easy to manage, good technical support, and scalable
Pros and Cons
  • "The solution is easy to use and manage. Overall it is very simple to understand and users do not know it is a cloud solution."
  • "The reports could prove in ExtremeWireless. However, we are in the early stages of use and we might be able to configure them better."

What is our primary use case?

We are using ExtremeWireless for our wireless network environment.

What is most valuable?

The solution is easy to use and manage. Overall it is very simple to understand and users do not know it is a cloud solution.

What needs improvement?

The reports could prove in ExtremeWireless. However, we are in the early stages of use and we might be able to configure them better.

For how long have I used the solution?

I have been using ExtremeWireless for approximately a couple of months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found ExtremeWireless to be scalable.

We have approximately 200 users using this solution in my organization.

How are customer service and technical support?

We had to use the support once when we had an issue on the portal and they were very good and resolved our issue.

Which solution did I use previously and why did I switch?

I have previously used other solutions before ExtremeWireless.

How was the initial setup?

The installation and migration were very good from Aerohive to ExtremeWireless.

What about the implementation team?

We have one technician that does the implementation.

What's my experience with pricing, setup cost, and licensing?

The solution is priced well and we currently are only paying for a license for maintenance.

What other advice do I have?

I would recommend this solution to others.

I rate ExtremeWireless an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
José Oliveira - PeerSpot reviewer
Strategic Business Consultant at Wondercom
Real User
Wi-Fi solution with excellent integration
Pros and Cons
  • "The most useful feature is how the product integrates with the Microsoft directory in the cloud."
  • "The main area for improvement is the company's local visibility."

What is our primary use case?

My primary use of ExtremeWireless is as a wi-fi solution.

What is most valuable?

The most useful feature is how the product integrates with the Microsoft directory in the cloud. It allows users to have just one username/password in the Microsoft cloud directors and use it to enter the wi-fi network.

What needs improvement?

The main area for improvement is the company's local visibility. It's not well-known in Portugal, making it harder to sell since customers tend to prefer solutions that they are familiar with and have strong support in their country.

What do I think about the stability of the solution?

This is a stable solution.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We used a specialized team to implement the product.

What's my experience with pricing, setup cost, and licensing?

Extreme isn't the most expensive, but it's not a low-cost solution, and because there are no big volumes, you don't receive significant discounts, making the final price higher. I would rate their price as three out of five.

What other advice do I have?

I would rate this solution as eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
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Updated: April 2024
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Buyer's Guide
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