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Druva inSync Room for Improvement

Chanchal Das - PeerSpot reviewer
Founder at Dastech Infosystems

Druva inSync is very high in price. A general customer cannot afford this solution. Even if the product is good, people cannot afford such a high cost just for taking the backup. This is a recurring investment, and the customers have to pay for it every year.

Druva is also yet to develop the channel and the channel or partner commitment.

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RV
IT Administrator at NMTronics india Pvt Ltd.

The backup time is very poor. The backup runs continuously. It goes on from morning till night. The system performance also becomes very poor when Druva inSync is running. When the backup starts, the systems become very slow. You cannot work while the backup is going on. After the backup is complete, the system performance picks up again. I raised this issue with Druva, but they are not able to resolve this issue. They should analyze the reason for this kind of problem. They have asked for too many error logs, but how do we get logs from the laptops of the users who are unavailable because they are not working from a centralized office, or they are at a customer site or are traveling? Such users can only communicate through emails. This problem is not related to just one user; it is related to every user.

There are so many problems in the Druva inSync patches. Sometimes, the software gets uninstalled automatically, and we are not able to find it on the client system. The users say that they didn't uninstall the software. So, how do we find out who uninstalled the software? If the Druva inSync client is installed on the system, the users should not have the right to uninstall the patch. There should be a security system and an admin panel so that the Druva inSync software is locked when it is installed on the client system. Users should not uninstall it unknowingly. A user should be able to uninstall it only after providing a password set by the administrator. They have given many other restrictions, such as a user cannot restore the data from his laptop, or a user cannot remove the snapshot from his laptop. They can also provide a restriction for uninstalling Druva inSync.

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SimonClark - PeerSpot reviewer
Cyber Security Advisor - Director at Fort Net UK

It is based on AWS and works very well in those environments however, it works very well in multi-cloud environments.

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Buyer's Guide
SaaS Backup
September 2022
Find out what your peers are saying about Druva, Metallic, Clumio and others in SaaS Backup. Updated: September 2022.
633,952 professionals have used our research since 2012.
ZJ
Solutions Architect Individual Contributor at a computer software company with 51-200 employees

The speed could be better.

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YB
DVP IT at a financial services firm with 5,001-10,000 employees

Druva inSync Some resources are used to possibly minimize. 

The use of an encryption key at the user level would increase security.

I would like to see security improved in the next release.

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Buyer's Guide
SaaS Backup
September 2022
Find out what your peers are saying about Druva, Metallic, Clumio and others in SaaS Backup. Updated: September 2022.
633,952 professionals have used our research since 2012.