On downtime, it is okay. I would rate it as seven or eight out of 10. There are a few things that Dell has to change, fix, or upgrade. 

The storage could be improved. I would like a feature for how to best secure an appliance and the storage since we are connecting the container to the public cloud. I would like them to develop another level of security, making it more secure than from what they have now. 

There are a lot of features in IBM that we'd like to see in PowerStore as well. It has more deduplication and compression processes, all the storage, so that they do not depend on the tool embedded in the cluster. 

The pricing could be lower. It is very expensive.

Reporting is an area that could be improved. It's very simplistic sometimes, and some of the very technical guys on my team want to see more of the details and be able to massage the report a little bit better.

Now we are not pushing the PowerStore to its maximum capability, so we are down in respect of the limit of PowerStore we use in our organization. For now, the slackness is ours, not PowerStore's. I'm not able to tell what can be improved since we are not pushing to its maximum speed. Also, we haven't experienced any downtime, and we switched from primary to secondary and so on, and there has been no problem. Initially, we had some problems with the firmware, and it was a serious problem. But, after six months, we upgraded two or three times, after which we didn't experience any problems. So, we never faced any problems or significant failures for two and a half years. We have a double installation, including primary and secondary ones. Also, in the initial six months, even if we had some errors, we never got a stop error. We never stop. Hence, we never stop the protection system. We only have a secondary type of error, which is for one of the parts of the solution but never for the software side.

The only thing is that with PowerStore, we don't have a solution for the file object. Because of this, we have been investigating Zephyr and another solution. We are also thinking of not buying anything in our data center. We are also evaluating a proposal from a provider named Wasabi, which provides an alternative to Amazon S3. Also, we want to follow a totally different approach so that there is no more spending or investments inside our hardware infrastructure, and we depend on just pushing it with the help of an external provider. Vaulting is another approach we may opt for, but we may not do it now since we are using Rubrik for vaulting. A good improvement for PowerStore would be to have an embedded vaulting feature. Currently, two providers of block devices offer vaulting capabilities, allowing for signing within multiple objects or on a partition. In such cases, this feature would be beneficial if you want to freeze a part of your storage or apply differential computing. This strategy involves preparing a disk for a machine and deploying ten machines based on multiple basic installations.

There is a bit less functionality than, for example, NetApp. 

You cannot monitor as well with this product.

You cannot delegate permissions. For example, in NetApp, you can give two virtual storages and give them each to a different company. In Dell, you can only have one or two admins, and you cannot give permissions independently. It should be more flexible. 

It was very new when we first deployed it a year ago. Even just the upgrade processes and knowing what to expect, as well as documentation, could be more robust. We had folks that helped us through, however, we did have some bumps and bruises along the way.

The NAS capabilities have room for improvement. Currently, when you buy the PowerStore T model, you have a choice of using only block—it's block-optimized—or you can buy it as a unified frame. With the latter, you can access the frame using either block—Fibre Channel or iSCSI, and on the other side you can access it using IP protocols, like NFS or CIFS. This is the NAS part and, currently, the NAS part is very poor. It's very basic. Even Dell EMC has said that to us. We are waiting for version 3 of PowerStore for that. This must be improved and it is in the roadmap.

We have other NAS solutions, but if someone wanted to have a unified frame, this is not the right solution, currently. That's why it's not a 10 out of 10. When we will have version 3 of PowerStore's operating system, in less six than months, my rating will probably go up.

A downside of Powerstore is that it can only do thin provisioning. I had trouble finding articles on the internet about it. When I was looking for information on switching features on and off there was not a lot available. 

We are happy with the service in general. The only thing would be the price of the platform.

Dell PowerStore is quite expensive.

We would consider this solution if the pricing is competitive with other options, as it offers a very good solution. However, the current price is slightly higher than the competition.

Data reduction needs improvement. While the reporting is generally good for general purposes, it may lack sufficient detail for more technical analysis. If you want to delve into where your I/Os are going, the reporting might need more in-depth information to make informed decisions.

The solution only supports NPE. It doesn't support SSD or Flash. We'd like the option to be more flexible. If a customer finds out SSD is not supported, they will look for another option.

The solution's pricing could be better.

The cost of technical support is high.

We felt like this was just kind of a mix of Extreme IO and Unity. We weren't happy with Unity, which is why we weren't going to use Extreme IO. It seems like they just kind of merged two products and made this solution and while I'm sure it's great for smaller shops, we are not a small shop. 

It needs more mature code. 

The VASA plugins for ESX could be enhanced. My understanding is that that is in the roadmap.

I had a session with Dell concerning PowerStoreOS 3.5. The product can provide backup directly to Dell Data Domain, which we use in our environment, which is something nice for the future, but at this point in time, I can't see anything wrong with it.

When you create a case on Dell's support website, you don't always get someone who is experienced in the kind of systems you need help with when you deal with the first line of support offered by Dell PowerStore. Sometimes, you have to explain the issue multiple times to the first line of support, making it an area where Dell's support team needs to make improvements. I understand why the solution's support team is the way it is.

In the past, with Unity, we could run both block storage and configure part of the system as a NAS system. This wasn't ideal, but it provided flexibility. With PowerStore, we have to choose between block storage and NAS functionality. It would be interesting to retain the option to configure PowerStore as a block storage array and try out the NAS features to see how it performs. It was an interesting way to see if we need a certain type of storage. We were able to do that from the same system, and now we have queues when we set up the system, which one it's convenient.

Products that are not native sometimes cause migration issues. 

The solution should include access to Dell Demo Center. Our prior partnership included it and I was able to learn more about products, schedule demos, view functionalities, and run tests in real-time. Without access, I have to wait to get answers to my questions. 

More demonstration and training options are needed. It is important to understand the solution before speaking with customers about its functionality and benefits. 

Documentation and videos are not very rich and should include the whole interface with detailed information that can be shared with customers. 

Dell PowerStore is not a powerful tool. From an improvement perspective, Dell PowerStore needs to be a more powerful product.

There are certain shortcomings with the technical support team of Dell PowerStore, where improvements are required.

Dell PowerStore helps to keep the software we rely on in our organization up and running. In our organization, we do firmware updates due to security breaches or vulnerabilities, and as a system administrator, it is important for me to know that the base hardware is in good condition and safe to deal with against hacker attempts while also looking out for any problems within the software itself. To avoid any concerns when it comes to Dell PowerStore, Dell needs to keep working on Dell products.

While using Dell PowerStore's interface in our organization, we sometimes miss out on some information. In our organization, we had to deal with bad firmware last year that generated fast degradation of the disks, and Dell informed us when they would replace the disks, but we couldn't see any notifications about the disks being degraded. I feel that the product's new interface with HTML5 interface is still in the development phase because it lacks the crucial information that system administrators need, like, for example, the degradation of the disk. With the product's current interface, as a system administrator, I just see that the disks are either good or bad, and that's it. As a system administrator, it would be great to use and see through CLI since getting informed at such a level within the interface will be a great improvement since more detailed information is always good.

The networking was difficult and complicated. It took as long to configure it correctly for the networking, as to roll it out. It would be good if there was a way to simplify the network complexity. 

It's also only supported with a limited amount of switches. If I hadn't bought the Dell switches, I would've had some issues with my legacy switches. That's been our number one issue with customers, when they say, "oh no, I'm going to use this other switch."

I have not seen anything specific. The only thing I can think of that needs improvement is the price.

The UI should be a little more user-friendly to manage. 

We want to see additional public to private cloud adoption features included if they are at all possible.

The only area I can highlight for improvement is that the 4:1 data reduction target has not been reached. This may be due to an issue with Dell EMC's initial analysis of data compression. As a result, we have had to add new physical disks to reach our goal of total available disk space. Dell EMC has met us partway on this DRR issue by providing some of the additional disks free of charge, but we have had to purchase the remaining quantity of the disks we need.

There is room for improvement in the support. 

After the smooth launch of the product in our company, only the areas around upgrades are a bit problematic. In our organization, we face difficulties when updating the product. Since Dell PowerStore's system health check runs correctly, there is a need to bypass the health check during the upgrading process. Sometimes, the replication part of the product doesn't work, and because of this, our organization has to contact Dell's support to fix it. In my organization, we have had to go through two weeks with no replication, which is not very handy for our production environment.

The user interface could be improved.

The support is not very good. 

It could be more scalable. 

There is no Synchronize replication feature on the storage.

PowerStore should include more NAS functionality.

Horizontal scaling has room for improvement.

The price has room for improvement.

PowerStore's management console could be improved. In the next release, PowerStore should add more artificial intelligence features.

Dell PowerStore is a good solution overall, but some models could support hypervisors better by allowing for more customization and flexibility for customer needs.

In the first weeks, we had some problems with the dedupe. According to the warranty, we should have had a dedupe rate of at least two and we had not reached this value. We got an additional hard disk to match the planned capacity of the system and this helped a lot. We got to a dedupe rate of 1.9, and this was very good.

What we are missing is the monitoring. We cannot implement the health check of the system in our monitoring system. We have to open the PowerStore GUI every day.

Also, we have tried to install a separate virtual machine to integrate PowerStore to vCenter. VMware then provides a virtual machine with Photon OS. We have done this integration two times and it has run for some weeks. Then it stops working and I don't know why. We have not used it again. It has nice features and has saved a lot of time and creates a good integration, but it needs to be more stable.

Overall, they need to make the system stable. Again and again, we have problems with upgrades. The upgrades themselves are running fine, but after the upgrade is when we have a problem. With the update to 1.4, we had a head crash. They told us, "This is a known issue. Please upgrade to 2." We upgraded to 2 and, one week later they told us, "Yeah, there are some issues in 2.0.0. You can lose data. Please upgrade to 2.0.1." Overall, they need to make the system stable.

I try to avoid updates for such important, central systems. They require downtime for the whole company, as this is our only storage. It's not good to do so many upgrades. I have used other storage systems and, with them, it was never necessary to do so many upgrades in one year. Last year, I did four upgrades for the PowerStore but I have never done four upgrades over the lifetime of other storage systems. They have run four, five, or six years, sometimes more. I have never patched so often as I have with PowerStore.

Where the system needs to improve is by adding more enterprise features like replication on other sites. We would also like it to be much more aligned with the VMware version. For example, today we have two different versions of VMware ESXi running to keep the PowerStore online. It would be better if the software cycling was faster.

We have an issue with the integration of this box and VMware. I have downloaded so many books from Dell EMC's website. We created the volumes as VVols. The information they gave us said we would directly see the capacity. Unfortunately, that is not true. You only see it after you put data on it. When you create the volume but there is no data, you don't see how the actual capacity grows. This is peculiar regarding this box.

When it comes to Dell PowerStore, I would like to see more integration and more security features included. It's unfortunate that the solution does not feature Flash trace. 

We are looking for the Dell PowerStore to become more mature to maximize our use cases.

I do not like having to use VPLEX for synchronous replication, as opposed to having the store software built-in.

Many customers are looking for a cyber recovery feature included in PowerStore. We would like to see this added in a future release. 

I would like to see a Snapshot feature. Currently, it is unable to occupy the capacity. 

I would like to see more automation and more analytics in this product.

The product could be improved by including a synchronizing feature for the file systems.