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Dell PowerEdge Rack Servers Room for Improvement

Brian Moreno - PeerSpot reviewer
Computer Services Manager at Child Parent Centers

It's more from the pandemic, however, the logistics part of it could be better. Getting an actual bare-bones server was a little difficult when we ordered it in beginning. I'm still waiting on the printers that I ordered last year as well. That's the only thing I would really say and I'm sure it has to do with the pandemic.

The latency of it is what we're running into, as our teachers do a lot of video captures, video teaching, Zoom, and Teams video conferencing, and their latency is getting worse with the public domain.

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Danno Johnson - PeerSpot reviewer
Senior Network System Engineer at a tech services company with 11-50 employees

On the MX7000 platform, they should continue to release better and faster blades.

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Imad Awwad - PeerSpot reviewer
Group IT Manager at a manufacturing company with 1,001-5,000 employees

The company needs to invest in more marketing exposure. Users need to know that Dell servers compete with HP Servers. in the region, the Middle East, many more companies work with HP. They could change this.

The solution could still use some more analytics.

It would be helpful if we had the power of an open managed application. It should be more hands-on in terms of how are you going to manage your server. In order to do that, you need more visibility into the health of the server itself.

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Buyer's Guide
Dell PowerEdge Rack Servers
August 2022
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
621,703 professionals have used our research since 2012.
Tim Villa - PeerSpot reviewer
IT Manager at Jones-Hamilton Co.

Dell needs to focus more on SMBs, helping us get the most out of our products. For example, at events, there should be very specific SMB sessions where there are Dell technicians, engineers, and Dell executives meeting with us and finding out what we need. Dell is big on promoting the fact that they're part of our team and that they want to be our partners, and I would like to see them actually partner with us. Do it less with the big Fortune 500 companies and do a little bit more with us SMBs.

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Architect with 51-200 employees

We do encounter power supply failures from time to time, however, in terms of operations, the production uptime, the production is not affected, and the SLA is still within the stipulated time.

In the future, we hope that the noise level will be lower.

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Field Solution Architect at a financial services firm with 501-1,000 employees

The only way you could improve it is, for the purpose of HPC installations, is IOPS and the only way to improve it is to get a more powerful machine to deliver more IOPS. Basically, you need more CPUs and you need more RAM and you need a faster backbone. We were running on 100 gigabits Infiniband.

Until they get new technology and density, it would be nice to see four nodes in a one-year package instead of a three-year package.

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Professor at a university with 1-10 employees

Capacity and performance can always be improved. 

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Product Manager - Cyber app Security at Amdocs

It is not good in terms of its energy consumption for a large-scale deployment. I probably would go for something more dense, like blades or any type of small scale hardware service solutions, to lower the heat and power consumption. However, for small environments, this solution is okay and easy to maintain.

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Platform Engineer at a tech services company with 51-200 employees

The big problem that we have at the moment is with the supply chain. If it were more realistic then we'd probably be able to expand some of these systems a little bit more. This might be more CPU options, different memory, or overall consistency.

Certain customers have requirements that they prefer. I've had some trouble where the customers are not happy with the Toshiba drives, and it's a challenge when it comes to specific requests for Dell to a non-deviate, and only use Seagate drives.

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Senior Systems Engineer at a manufacturing company with 10,001+ employees

We'd want the solution to be faster, and of course, for them to bring down the price. 

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Sr. Principal Product Manager at a tech services company with 5,001-10,000 employees

There needs to be more flexibility for business options.

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Moshe Tzarfati - PeerSpot reviewer
Global Backup Admin Lead at Motorola Solutions

I would like them to add more NVMe slots. That would be good. That way, it would have better performance, e.g., enough storage for better performance than a spinning disk.

There is some improvement needed in the site (with its arrangement) when trying to find some configuration or troubleshooting matches.

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JEAN Quesada - PeerSpot reviewer
CIO at Grupo Monge

They could improve the time between new versions of the product. They could move faster, or maybe offer a little bit more support from the partners.

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Raanan - PeerSpot reviewer
Lab Manager at a manufacturing company with 10,001+ employees

I would like to see more information about server health and the server's state, on the front. HP has a little screen that shows server utilization, how many disks there are inside, and the power consumption. HP also shows an alert if there is a malfunction of any device inside. Those kinds of features would be useful for Dell customers.

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Kiran Rasukachula - PeerSpot reviewer
Senior Manager IT - APAC at Genesys

The solution should give us an option to add on new hardware features. For example, the new hardware, specifically the SoCs that come in, and the NB RAMs that are coming, should have that feature as well. The existing ones are okay, however, the older version that we currently use, which is two years old, doesn't have that feature. 

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IT Director at a manufacturing company with 201-500 employees

One of the things that I've noticed is that over time, the system degrades, meaning that little things don't work. For example, the hard drive would need to be replaced or iDRAC would not be functioning properly. We may have to flash the firmware. It is not like some other hardware where it just runs without issues for four or five years. With Dell, generally, there are little hiccups here and there.

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Associate Director, Health Information Technologies at a university with 1,001-5,000 employees

I'd like to take the complexities out of all the different tools that surround it, like OpenManage. There's some different licensing and it gets a little wonky at times. Other than that, the product itself works fine. Rather, it's some of the management issues.

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Systems Administrator at a manufacturing company with 51-200 employees

The servers get slower at the end of their life cycle. The technology needs to evolve.

Also, when you have separate servers and have to add connections between them, they slow down.

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Programmer Sysadmin at a university with 10,001+ employees

Unfortunately, PowerEdge Rack Servers do not support NVMe storage.

OpenManage Console is slightly confusing, especially after upgrade releases. There isn't a manual for what to do with lifecycle management and in what sequence. I have to rely on user forums instead of Dell in these cases.

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Network Administrator at a manufacturing company with 10,001+ employees

We are leaning away from this particular product because Dell's VxRail solution makes us buy four nodes at a time which is not scalable. Other solutions such as Cisco offer more innovation on this front. 

The switching for this solution is lagging behind other products. Cisco has built the best iOS that other solutions need to match. Dell has recently done an overhaul to allow networking switches but it still can't scale the way we need it to. 

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Philip Mac Kay - PeerSpot reviewer
Gerente general at Infostore Ltda

The Industrial and healthcare areas both need improvement.

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Senior System Engineer at a computer software company with 51-200 employees

I don't know much about the new Intel CPUs, but they need to put more than two CPUs in the servers. It may be an Intel limitation, but I'm not sure.

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Project Manager at a tech services company with 51-200 employees

The solution needs to offer better service feedback, their response rate is slow when we have questions. They need to be faster and get back to us much quicker to help us when we require assistance.

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Professional Services Architect at a tech services company with 10,001+ employees

Some customers took the machine to the extreme, which makes it a bit slower and delays the system. Since the customer can put a lot of VMs with a lot of data, it can use up the CPU memory to 20% to 25%, which slows down the system. However, if we reduce the CPU memory or split it to another, then it works very well.

I would like to change the physical rails to be more like how HPE rails are formatted and organized.

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RamaswamyK - PeerSpot reviewer
M. I. S. Manager at Ruby Mills Ltd

There are certain aspects, features, and functionality on the motherboard that need improvement. 

If they had some software components that would have helped because I don't like creating electronic waste. We don't like upgrading for the sake of upgrading.

With that process, we tend to lose the newer features which would have come in during that time.

If they could have done something during that time where the new features could have been included, or improved upon the existing ones then it would have been brilliant.

In the next release, I would like to see some means by which they could improve the functionality on the motherboard. It would be a very large help and increase the life of these products.

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Md. Shohel Rawshan Sarker - PeerSpot reviewer
Manager at Mutural Trust Bank

When it comes to battery and memory DIMM errors, it seems there is a bug. Also, the number of disks should be expandable. Many medium and large companies are using cloud-based rack servers. There should be a greater amount of CPU, memory, and hard disks. As the disks and memory should be expandable, I would highlight scalability as an issue.

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Vice President Product Management & Strategy at a tech vendor with 11-50 employees

After purchasing the product, customers have not been getting the support that they need in the early stages of getting set up. They can provide customers a little bit more education as to what they get with certain warranty levels. The data is there if the customers dig, but a lot of times, the customers don't dig. 

Some of the other server models come out a little bit quicker than Dell. It would be good if Dell is quicker to market on new, larger drives when they become available. Sometimes, we do get hit on that against a couple of competitors. Dell vets them a little bit longer than like the super micros to keep their stability and quality level up, but they lose a little bit of ground to a super micro. It would be good if they can release features and models as soon and as fast as they can. It would help them to stay more competitive.

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Pre-sale and Post-sale Engineer at a reseller with 201-500 employees
The shipment or delivery times could be improved. Sometimes we have to wait six Weeks before we get the server. It could even be longer. Sometimes it is many days for my customers View full review »
Frisal Argha Kusumah - PeerSpot reviewer
Automation Service Engineer (DCS) at a manufacturing company with 10,001+ employees

The performance could be a bit better.

If they want to coordinate between the different fast CPUs with the memory or maybe if they put some polling systems that are a bit better it could possibly increase the performance of the servers. 

It would be great if the product had some wireless capabilities.

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Systems Administrator at a computer software company with 5,001-10,000 employees

In terms of the iDRAC software, when selecting systems, especially multiple systems to upgrade, there's really no way to confirm specific systems that are selected. It'll just tell you a number and it's very vague. It says, "Hey, you're about to perform this action on X amount of systems." If it had more visibility, then that would provide more peace of mind for our team and everyone else who uses the iDRAC software as well.

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Anil Kale - PeerSpot reviewer
Sr. Technology Consultant at a engineering company with 1,001-5,000 employees

I can't think of any features that are lacking on the solution. It works well for our clients for the most part.

It would be nice if the rack servers had an HCI solution as an option.

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User at Fluor Corporation

The long lead times in receiving hardware could be improved. 

We have experienced issues with memory. We received help from the Dell team and this has been resolved. 

The security of this solution could be improved. We have very specific needs as an engineering company and require multiple layers of security. This is not offered when implementing the Dell hardware.

Dell's OpenManage console is easy to use but could be better by offering additional features. The console has not decreased the time it takes to deploy new data centers.

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Yaroslav Shehtman - PeerSpot reviewer
Integration Engineer at a computer software company with 10,001+ employees

I don't really know where PowerEdge could be improved. I really like these servers. Even VxRail works great with them. Maybe they could change the logo to something more beautiful.

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Dragan Lazic - PeerSpot reviewer
Information Technology Manager at a engineering company with 51-200 employees

The data analytics for this solution could be improved. 

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Business Continuity and Data Center Manager at a outsourcing company with 5,001-10,000 employees

The only thing that could be improved is documentation. The product is highly customizable with a lot of options for each component. These options are not easily understood. It would be great to offer more user-friendly interface/Documentation to build up the system. 

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Florent ADODO - PeerSpot reviewer
IT Assistant at Hotel 2 Fevrier

They need to improve the support, as they are not very responsive, and they don't get back to you right away.

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Klodian Maloku - PeerSpot reviewer
Director of IT at Sigal

It would be easier if the remote connection to the server could be done through the USB port. From the server, we should be able to connect to a laptop or a management workstation through a USB port.

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Eslam Mamdouh - PeerSpot reviewer
System Engineer at ITVision

System security can be improved. They can add more power and security for ESXi version 7.

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Director at a tech services company with 11-50 employees

The flexibility of card use could be improved.

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Sekou Knox - PeerSpot reviewer
System Engineer at a comms service provider with 10,001+ employees

The iDRAC Telemetry that monitors PowerEdge system data and provides analytics could be a little bit more in-depth. Someone wanted more information on the RAM and the hard drives and we couldn't retrieve this information.

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Analytics at Israel InterUniversity Computation Center

The specs for the benchmarks are very good, but the firmware and software are lacking. There are some issues with the Linux kernel and the long-term support (LTS) for some of the firmware's dependencies. It is causing the kernel to dump. The support for the Linux brands isn't optimal. We would like them to optimize the kernel drivers for benchmarks.

There are some issues that need to be solved with our model in regards to UEFI and firmware. 

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Jitesh Rathod - PeerSpot reviewer
Sr. Team Lead - IT at InfoStretch

All of the servers are in cluster mode and when PowerEdge Server is down, others are affected.

It doesn't automatically upgrade the firmware. We have to manually process it because we have forgotten about the firmware and virus updates.

We would like to see the upgrades done automatically. In future releases, automation would be required.

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IT Infrastructure Manager

The time it takes the machine to boot up, when I turn it off and on, could be quicker.

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Mostofa Kamal - PeerSpot reviewer
Deputy Manager of IT Security Infrastructure at leads

The solution could improve by making the warranty policy better, which is a little bit complex because our local service partner Smart Technologies has long delays. Whenever we open any case for any customer, it takes more than five days. If we could handle it by ourselves, we could have the issue solved in one day. They should work on a way to fix these delays.

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Radwa Fouad - PeerSpot reviewer
Senior Presales Engineer at MST

I would like to see a virtual view of the solution after creating and configuring it.

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Telecommunication Department Head at a energy/utilities company with 1,001-5,000 employees

I'd like to see improvement with the analytics reports, they could be more useful than they currently are. 

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Manager at a pharma/biotech company with 201-500 employees

I would like to see the pricing improved.

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User at a construction company with 5,001-10,000 employees

We have experienced some challenges with iDRAC when upgrading firmware.

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Director at CMC CSI saigon

They could improve on the processor and security for the next release of the solution.

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System Specialist at a tech services company with 501-1,000 employees

The maintenance for this solution could be improved. 

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Buyer's Guide
Dell PowerEdge Rack Servers
August 2022
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
621,703 professionals have used our research since 2012.