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reviewer2586810 - PeerSpot reviewer
Integration architect at a tech services company with 10,001+ employees
Real User
Top 20
Oct 30, 2024
The biggest ROI comes from transitioning to commodity hardware and removing legacy hardware
Pros and Cons
  • "The hardware itself is pleasant to work with. The management ability, particularly the out-of-band management, seems quite nice. The ecosystem tooling is also pleasant to work with. Additionally, Dell offers good support, and the servers are reliable."
  • "Dell PowerEdge Rack Servers are competitive, but there is room for energy efficiency improvement considering the thermal design and power consumption."

What is our primary use case?

I run network function workloads on Dell PowerEdge Rack Servers.

How has it helped my organization?

Dell PowerEdge Rack Servers has some power-saving options and employs various green IT concepts. PowerEdge servers consume a normal amount of energy. Like any system, it requires significant energy, but the thermal design limits power consumption. Depending on the type of CPU or hardware you add, it will draw the necessary amount of energy. 

They have implemented small measures to reduce planned downtime. You can schedule upgrades and do other things to limit the total downtime, but it isn't significant compared to other solutions. 

What is most valuable?

The hardware itself is pleasant to work with. The management ability, particularly the out-of-band management, seems quite nice. The ecosystem tooling is also pleasant to work with. 

Additionally, Dell offers good support, and the servers are reliable.

What needs improvement?

Dell PowerEdge Rack Servers are competitive, but there is room for energy efficiency improvement considering the thermal design and power consumption. The OpenManage Console offers smart features, but its impact is not significantly better than competitors.

Buyer's Guide
Dell PowerEdge R-Series
May 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,438 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for approximately two and a half years.

What do I think about the stability of the solution?

I haven't experienced any failures with Dell PowerEdge Rack Servers, so I find the stability to be good.

What do I think about the scalability of the solution?

The scalability of Dell PowerEdge Rack Servers is good as well.

How are customer service and support?

I rate Dell support 10 out of 10. Dell support is excellent. They are proactive and maintain regular contact to ensure successful deployments.

Which solution did I use previously and why did I switch?


How was the initial setup?

The initial setup was conducted in-house and was smooth. The deployment and ongoing management of the servers are satisfactory.

What about the implementation team?

The implementation was done internally, without external help.

What was our ROI?

The biggest ROI comes from transitioning to commodity hardware and removing legacy hardware. This includes adopting generic x86 hardware offered by different vendors.

Which other solutions did I evaluate?

Before using Dell, we evaluated multiple vendors. Dell was selected because they fulfilled all the requirements during an RFP process.

What other advice do I have?

I rate Dell PowerEdge Rack Servers 10 out of 10. The system doesn't perform better or worse than competitors, but it performs exactly as expected. I'm getting what I purchased.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System at a tech consulting company with 501-1,000 employees
Real User
Top 10
Oct 30, 2024
Take up less space and are easier to handle
Pros and Cons
  • "Using PowerEdge rack servers has allowed us to use less space. Previously, we used the regular servers, but PowerEdge rack servers take up less space and are easier to handle."
  • "The management of the security architecture could be improved. It takes some time and can be challenging."

What is our primary use case?

I have been using PowerEdge servers primarily for file storage.

How has it helped my organization?

Using PowerEdge rack servers has allowed us to use less space. Previously, we used the regular servers, but PowerEdge rack servers take up less space and are easier to handle.

What is most valuable?

The OpenManage Console improves our IT staff productivity by simplifying platform management. We can keep track of all those servers and do more jobs. The server effectively handles the evolving needs of high-performance workloads. 

What needs improvement?

The management of the security architecture could be improved. It takes some time and can be challenging. 

For how long have I used the solution?

I have been using PowerEdge servers for over 20 years.

What do I think about the stability of the solution?

The overall stability is okay. We had some disk issues with an older version, but newer versions have worked fine.

What do I think about the scalability of the solution?

PowerEdge infrastructure is scalable, but we don't have much need to scale it.

Which solution did I use previously and why did I switch?

We used HP servers before. The main differences between HP and Dell are price and management. Dell is better priced. 

How was the initial setup?

The initial setup was straightforward. We deployed PowerEdge in-house using OpenManage. 

What was our ROI?

The biggest return on investment for me is the stability of the product.

What's my experience with pricing, setup cost, and licensing?

Dell is priced better than alternative solutions.

What other advice do I have?

I rate Dell PowerEdge eight out of 10. PowerEdge servers have improved the overall flexibility of our operations and business a little by simplifying operations and rationalizing placement. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
May 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,438 professionals have used our research since 2012.
reviewer2380641 - PeerSpot reviewer
Director at a cloud solution provider with 1-10 employees
Real User
Mar 26, 2024
Customizable, highly reliable, and energy-efficient
Pros and Cons
  • "I like the reliability and ease of swapping out failed equipment. It is very easy to replace power supplies and drives."
  • "From the licensing model perspective, it might be useful for enterprises to get an overall enterprise license, rather than licensing each server. That is one option because we tend to buy the service with the licenses, but some of our older equipment does not have them."

What is our primary use case?

We are a web hosting company, so we host websites. They are predominantly high-value websites. They tend to be very intensive applications, so we use CPUs with lots of cores and memory. We try to get as much performance as possible out of these machines.

At the moment, we are using Dell R640 and 740XD, and we have some 540s for backups.

How has it helped my organization?

Dell PowerEdge Rack Servers are very good for handling the evolving needs of high-performance workloads. Even though we do not use the very latest generation servers, they are in line with our customers' needs. Our customers do not know or care what the specs of the servers are. They just want the results, which speed from websites or whatever applications they are running. We have a very strong reputation in the industry for producing those fast results, and at the moment, Dell servers support that very well. Our knowledge perhaps is not as good as it could be on some of the latest technologies. We do not even use NVMe storage yet, but I am quite interested in seeing some of the new technology for NVMe support.

Due to our environmental compliance, we are very aware of our consumption, and it is pleasing to see regular improvements in that area. We are regularly looking at and reviewing our power consumption. We replaced some of our older Dell models with newer ones, which are way more efficient. They are very good in terms of energy consumption. There is a useful calculator available on their website to work out how much we are going to be using, so we can tell in advance. Before we populate a new data center cabinet, we can see how much we should expect it to be using. That makes it a lot easier. We then do not underfill or overfill a cabinet. We can maximize the use of the space by knowing with some degree of accuracy how much power is going to be used.

What is most valuable?

I like the reliability and ease of swapping out failed equipment. It is very easy to replace power supplies and drives.

What needs improvement?

We use older-generation servers. We are two generations behind. There can be remote access management and iDRAC improvements, but I do not have many complaints about that.

From the licensing model perspective, it might be useful for enterprises to get an overall enterprise license, rather than licensing each server. That is one option because we tend to buy the service with the licenses, but some of our older equipment does not have them.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for about ten years.

What do I think about the stability of the solution?

They are very reliable.

What do I think about the scalability of the solution?

We tend to buy quite high-spec servers, so we do not need to upgrade, but storage-wise, typically, we always have an empty base in the servers we deploy. So, we have plenty of scope for scaling.

How are customer service and support?

We do not use their support. We use a third party. We rarely need to get support because the equipment is so reliable. 

Which solution did I use previously and why did I switch?

We used to use HPE many years ago. We moved to Dell because their servers were more customizable. We were able to use our own disks, for example, whereas HP would not allow us to do that. They had to ship the disks, and that was the main reason we moved.

Dell is just a little bit more logical. Even when you open up the box and carry out the replacement tasks with the components, it seems a little bit more logical. In every generation, there is a change, but when you open up a new box, it does not take long. Without reading the manual, you can figure out what needs to be done. We have never been disappointed with the new products that do come out, so we are quite involved now and attached to the Dell ecosystem.

How was the initial setup?

They are very good in terms of deployment. Our automated system is there, and there is no problem with using our deployment tool with it. I cannot think of a case where we have hit a problem. It has been fast. There is nothing to do with the hardware. There are no obstacles.

Which other solutions did I evaluate?

We looked at Supermicro, but we never found them very reliable. The chassis and the build felt a little bit more flimsy compared to Dell. Dell servers felt a lot more like enterprise hardware.

What other advice do I have?

In terms of the impact of PowerEdge Servers on our organization’s sustainability goals, we have not recycled much old equipment. I am not sure what to do with it. I do not know whether they have any incentives for returning old hardware. One thing we need to factor in is how to dispose of older hardware.

For the simple needs that we have, I would rate Dell PowerEdge Rack Servers an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Louie Clarke - PeerSpot reviewer
Senior Business Manager (Europe) at a tech consulting company with 10,001+ employees
Real User
Mar 26, 2024
Easy management, global support, and competitive pricing
Pros and Cons
  • "We are able to do remote monitoring and installation of hardware and software, and that tends to be very popular with customers."
  • "I do not have any input as such. There can be a bit more expansive AI portfolio, but I have not worked on any AI projects with Dell, so I might not be up to date in knowledge."

What is our primary use case?

My experience and background is in the OEM space. I help customers take their IP to market on a reliable server, and Dell is normally the go-to option for that.

How has it helped my organization?

Reliability is the main benefit. From a services standpoint, on the OEM side, customers always like the ability to deploy in other countries with their own IP. They can use the Dell tier-one global service. Normally, the service appeals to the customers more than the platform.

They are seen as a very power-efficient option, but I do not have any metrics to back it up.

What is most valuable?

Within that space, one of the most valuable features is the management. We are able to do remote monitoring and installation of hardware and software, and that tends to be very popular with customers. When customers are deploying their IP out into the field, being able to handle the management and servicing of platforms remotely to diagnose issues is always useful.

What needs improvement?

I do not have any input as such. There can be a bit more expansive AI portfolio, but I have not worked on any AI projects with Dell, so I might not be up to date in knowledge.

There is probably room to expand the lower-end range.

For how long have I used the solution?

I have been working with Dell PowerEdge servers throughout my career. It has been seven or eight years.

What do I think about the stability of the solution?

We do not have too many reports of the platform being unstable, but it is not something I would directly get involved with.

How are customer service and support?

I do not work directly with the hardware, so I cannot speak from a quality perspective and compare it to others, but Dell has some of the best services when looking at comparable server vendors. Their after-sales and pre-sales support is probably the best in the business. 

My experience has always been positive. I would rate their customer service and support a nine out of ten. No one gets a ten.

How would you rate customer service and support?

Positive

How was the initial setup?

In the environments I work in, they are almost entirely on-prem, but I am not involved in the deployment.

What's my experience with pricing, setup cost, and licensing?

Pricing is very competitive. I have not been too involved in the licensing, but from a hardware perspective, I always find them to be competitive.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
reviewer2380791 - PeerSpot reviewer
Manager, Information Technology at a tech services company with 11-50 employees
Real User
Mar 26, 2024
Reliable servers with efficient deployment, robust performance, and comprehensive management tools
Pros and Cons
  • "One of the key reasons we integrate Dell PowerEdge Rack Servers, particularly the ID Rack model, is for its remote monitoring and administration capabilities."
  • "Its customer support should be improved."

What is our primary use case?

We employ Dell PowerEdge Rack Servers within our vSphere cluster to support our business applications.

How has it helped my organization?

Virtual storage, bandwidth optimization with caching, SSD integration, and similar features contribute significantly to the overall performance and efficiency of the servers. These advancements provide a notable improvement in operations.

The PowerEdge servers have poor energy consumption performance.

For the sustainability of our company, we plan to purchase new PowerEdge servers. Our current servers have been in use for five years and are nearing the end of their life cycle. Therefore, we intend to replace them with new PowerEdge servers to ensure continued efficiency and satisfaction.

It contributed to reducing production downtime by approximately 20%.

What is most valuable?

One of the key reasons we integrate Dell PowerEdge Rack Servers, particularly the ID Rack model, is for its remote monitoring and administration capabilities. This feature is essential for managing the servers efficiently, allowing remote access and administration without the need for physical monitors or on-site presence.

What needs improvement?

Using SD cards for installing the hypervisor is not particularly reliable. Its customer support should be improved.

For how long have I used the solution?

I have been using the servers for fifteen years.

What do I think about the stability of the solution?

It offers excellent stability.

How are customer service and support?

Tech support can be slow to respond at times, and there are occasions when they seem hesitant to trust our assessments. This can lead to prolonged troubleshooting processes, often requiring us to provide extensive logs for investigation. I would rate it seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We utilize various types of servers, with a predominant focus on HPE models.
In my view, there isn't a significant distinction between them; they essentially perform the same tasks but in slightly different ways. There are variations in management tools, however. Customers seem to prefer Dell, possibly due to their positive experiences with the products and alignment with specific guidelines or regulations.

What about the implementation team?

Deployment was straightforward, and to be honest, not much different from other solutions.

What other advice do I have?

Overall, I would rate it nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2380770 - PeerSpot reviewer
IT-Systems Administrator at a manufacturing company with 10,001+ employees
Real User
Mar 26, 2024
Reliable servers with easy management and good service
Pros and Cons
  • "Reliability is important for us. They are reliable, and the service is very good."
  • "The server itself is good, but sometimes, the salesperson forgets to sell us the right controller. It is related to sales. It is not related to the technical part."

What is our primary use case?

We have virtualization running on Dell PowerEdge Rack Servers. We have VMware. We have some physical workloads. We also have Oracle databases.

How has it helped my organization?

Dell PowerEdge Rack Servers are reliable and do not require a lot of maintenance. We put them in the rack and forget them. 

In terms of the overall flexibility of our operations, we have a lot of servers, and because of virtualization, it is very flexible, but it has nothing to do with the hardware.

What is most valuable?

Reliability is important for us. They are reliable, and the service is very good. iDRAC is a good feature that we use very often. We are rarely in the data center.

What needs improvement?

The server itself is good, but sometimes, the salesperson forgets to sell us the right controller. It is related to sales. It is not related to the technical part. There is nothing that can be improved in these servers technically.

For how long have I used the solution?

I have been working in this organization for nine years, and they were already using Dell servers when I joined. 

What do I think about the stability of the solution?

These servers are very stable.

How are customer service and support?

Most times, we take care of things on our own. Usually, when there is something that needs to be fixed or replaced, we take Dell's help. I would rate their support an eight out of ten. It is very good, but it can always be better.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We only use Dell servers.

How was the initial setup?

They are easy to deploy. There are no problems with that.

What was our ROI?

We have seen an ROI. We rarely have any problems with these servers. Overall, it is a good deal.

What's my experience with pricing, setup cost, and licensing?

We have not compared them with others. The price is okay, but they can always be a little bit cheaper.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at ACES BV
Consultant
Feb 21, 2024
Provides the flexibility and manageability necessary to streamline IT operations

What is our primary use case?

We use Dell PowerEdge Rack Servers for our office automation and our VDI needs. It offers a robust and reliable solution that can scale with our business requirements while providing the flexibility and manageability necessary to streamline IT operations.

How has it helped my organization?

As a customer, we find that these servers offer excellent durability and require minimal maintenance over time. They deliver strong performance, backed by reliable support services. The ability to control the servers remotely through the rack interface is particularly valuable, as it eliminates the need for onsite visits or physical access. All that's required is the password, providing full access to manage the servers efficiently without any additional hassle.

The server energy consumption has shown significant improvement. Looking back about a decade, energy efficiency wasn't a major concern, leading to higher consumption levels. However, there's been a noticeable decrease in power consumption in recent years, resulting in a smaller environmental footprint. This reduction in power usage is largely attributed to the servers becoming more compact, requiring less power overall.

Addressing the evolving demands of high-performance workloads requires a versatile range of server options. By conducting a thorough assessment of our requirements and performance expectations, we identify the most suitable model from the diverse array of choices available. This process ensures that we select a server that aligns closely with our specific needs. With such a broad spectrum of products to choose from, there is consistently a model that fits our requirements effectively.

It significantly reduces unplanned production downtime. In our entirely virtualized environment, we can seamlessly place one server into maintenance mode, conduct complete hardware and software upgrades, and then transition to the next server. While the software solutions provided with virtualization products play a key role in this process, Dell servers also contribute to this uptime reliability. Remarkably, we have experienced no downtime whatsoever in the past five years.

What is most valuable?

The combination with the OpenManage, along with the ease of installation, configuration, and maintenance, is the most valuable aspect for me.

What needs improvement?

There have been certain environmental concerns, but they don't pose a significant issue for me as my focus is on maximizing performance, especially in providing a fast API environment for both my customers and myself. Larger customers might benefit from servers that strike a better balance between performance and environmental considerations.

For how long have I used the solution?

We have been working with it for approximately twenty years.

Which solution did I use previously and why did I switch?

When comparing Dell's PowerEdge Rack Servers with competitors like HP's Proliant servers, as a Dell partner, we have experience with both brands and their respective services. In our assessment, Dell outperforms HP in several key areas, notably in terms of support and ease of maintenance. While HP offers OneView for server management, which some find easier to use than Dell's OpenManage, this might be a subjective opinion. Overall, Dell's PowerEdge servers excel in delivering superior support and streamlined maintenance processes compared to HP's Proliant servers.

What about the implementation team?

Deployment typically takes around one hour.

What was our ROI?

We have noticed a return on investment.

What's my experience with pricing, setup cost, and licensing?

The pricing is considered fair.

What other advice do I have?

Overall, I would rate it nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gateri Hafid Bonfoh - PeerSpot reviewer
Chef de project IT at Messer France
Real User
Feb 8, 2024
A strong and reliable solution that is easy to use and provides excellent technical support
Pros and Cons
  • "The solution is very strong and reliable."
  • "The vendor must provide cheaper versions of the tool for smaller use cases."

What is our primary use case?

The product is used for virtualization. I work for a gas company. We have a lot of locations in France. We use some applications to pilot the process of making gases. In each location, we use Dell PowerEdge to implement and supervise the process of gas production and processing.

What is most valuable?

The solution is very strong and reliable. The capacity is very good. Whenever I want to add an application server in a production location, I choose Dell PowerEdge. The solution is simple to manage. The maintenance and support are really good. It is easy to use. We did not face any big problems that we couldn’t resolve.

What needs improvement?

The solution’s sales policies must be changed. Sometimes, we need the tool for a small use case. The vendor must provide cheaper versions of the tool for smaller use cases.

For how long have I used the solution?

I have been using the solution since 2015.

What do I think about the stability of the solution?

The tool is stable compared to other products.

How are customer service and support?

The support is really good. The support team is reliable. Compared to HPE, Dell's support is better. The support contracts of Dell are very clear. The communication we have with the salespeople is also very clear. The support team is quick. When we have a problem, we can find a solution quickly. We do not have to wait or send multiple emails to explain our problems.

Which solution did I use previously and why did I switch?

We were using other servers before. However, there were long delays in deliveries. We use Microsoft’s operating system. I choose Dell PowerEdge Rack Servers because its compatibility with Microsoft is really good. We can use it with other operating systems, too. We also use HPE's servers.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. We buy it for three years but use it for five years by extending the guarantee. We have been using it for ten years. It makes it past the depreciation value for a long time. We have to buy new servers every five years. If we need two servers, we buy one, use it for five years, and replace it with a new one. We are using it economically.

What other advice do I have?

We provide products to beverage companies. We also provide medical gases to hospitals. In my company, we are not managing energy. We have a special team with many people who manage energy. We are buying energy. We need to do all the things that are needed to keep the production safe. Energy is not our focus. I have never thought about energy conservation in three years.

We use MPLS and SD-WAN. We have a private network for all our locations. The PowerEdge connects our VLAN and the users’ VLAN. When we want control of our servers, we can take the control directly. If we want to see whether the equipment is working well, we can take control of the switch that communicates to the server.

We have a special VLAN. It’s an administrative VLAN. Only IT persons like me have access to the VLAN. The access is quick and easy because of Dell PowerEdge. The implementation is simple. We use it every time and do not have a problem with it.

We don't use many other servers. We do not have problems with switching Dell PowerEdge on and off. It is really simple for our technicians. The tool has helped us reduce unplanned production downtime. In all our racks, we have an inverter. We have a program to notify the server to back up and shut down cleanly.

When there is a downtime, we only check whether the processing is fine. We have not had any problem with it for many years. It works well. We can do everything we want to do with the tool. When we chose other servers, we faced problems within a year. Dell PowerEdge is a good solution. We have been using it for a long time. The vendor must provide servers for smaller use cases.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.