We have our own applications. We are dealing with traffic technology solutions, so we have in-house applications.
IT Admin at Vitronic Machine Vision
Reliable servers for seamless operations
Pros and Cons
- "It is reliable. We have not faced any issues."
- "Overall, I would rate Dell PowerEdge Rack Servers in our environment a nine out of ten."
- "I do not any have input as such, but there can be some AI capabilities."
What is our primary use case?
How has it helped my organization?
Dell PowerEdge Rack Servers are pretty good for handling the evolving needs of high-performance workloads. They are scalable.
We have not experienced any security incidents or vulnerabilities with our Dell PowerEdge Rack Servers. They are reliable. However, there has been no reduction in the downtime.
What is most valuable?
It is reliable. We have not faced any issues.
What needs improvement?
I do not any have input as such, but there can be some AI capabilities.
Buyer's Guide
Dell PowerEdge R-Series
May 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,438 professionals have used our research since 2012.
For how long have I used the solution?
We have been using Dell PowerEdge Rack Servers for 15 years.
What do I think about the stability of the solution?
We have not faced any stability issues. Dell PowerEdge Rack Servers are reliable.
What do I think about the scalability of the solution?
Dell PowerEdge Rack Servers are scalable.
What about the implementation team?
We did not use any third party or Dell Professional Services for deployment.
What was our ROI?
It is reliable. We do not face any new issues, which is a big deal.
Which other solutions did I evaluate?
We evaluated HPE but chose Dell because of our corporate strategy.
What other advice do I have?
We use the OpenManage console, but it has not affected our IT staff’s productivity.
We have not yet implemented AI. We have not run any AI workloads on Dell PowerEdge Rack Servers, but it is in the pipeline.
Overall, I would rate Dell PowerEdge Rack Servers in our environment a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Technician at a government with 501-1,000 employees
Offers effortless administration, superb support, and high performance
Pros and Cons
- "VxRail has a smart and easy way to perform updates. The hypervisor on the other servers performs well according to the hypervisor level. The support is magnificent, and it's easier to administer the servers."
- "The VxRail updates need to be faster."
What is our primary use case?
Our primary use case for PowerEdge involves VDI and standard servers. We are not using AI workloads yet because we don't have the hardware, but we're waiting on our first infrastructure order.
How has it helped my organization?
Using PowerEdge Servers has helped us reduce compliance production downtime. They are more stable than other vendors.
What is most valuable?
PowerEdge's OpenManage Console has made managing the entire infrastructure easier. It has improved employee productivity by simplifying administration but doesn't necessarily free up staff for other tasks.
VxRail has a smart and easy way to perform updates. The hypervisor on the other servers performs well according to the hypervisor level. The support is magnificent, and it's easier to administer the servers.
What needs improvement?
The VxRail updates need to be faster.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for about eight years.
What do I think about the stability of the solution?
Dell PowerEdge rack servers are very reliable overall. They have never failed us, and we see less production downtime than we do with other vendors.
What do I think about the scalability of the solution?
We used our Dell contacts to calculate the future need to get the right type of hardware and models. It's much easier to administer, and they are flexible. We don't have high-performance workloads, but PowerEdge servers perform well enough to meet our current needs.
How are customer service and support?
The support for Dell PowerEdge servers is magnificent.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We evaluated different server racks before choosing Dell PowerEdge, but the key factor for choosing Dell was security.
How was the initial setup?
The initial setup of Dell PowerEdge Servers was very easy.
What about the implementation team?
We deployed the solution by ourselves. We do it in-house.
What was our ROI?
The biggest return on investment when using Dell PowerEdge Rack Servers is reducing the total cost of ownership and easy lifecycle management.
What other advice do I have?
I rate Dell PowerEdge Rack Servers nine out of 10. They're very reliable.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Dell PowerEdge R-Series
May 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,438 professionals have used our research since 2012.
Vice President, Purchasing at Alltrade Ltd.
The solution provides great value and reliability for the price
Pros and Cons
- "The biggest value of PowerEdge servers is that Dell is a brand name. I also appreciate the flexibility of the platform. I know how to configure PowerEdge servers and build a solution from scratch."
- "Dell could increase the training. My ability to use the product improved vastly once I became more knowledgeable about it. The sales desk and presales service could also improve."
What is our primary use case?
PowerEdge servers are used in banking, finance, tech, service, and academia, covering the full range of applications.
What is most valuable?
The biggest value of PowerEdge servers is that Dell is a brand name. I also appreciate the flexibility of the platform. I know how to configure PowerEdge servers and build a solution from scratch.
What needs improvement?
Dell could increase the training. My ability to use the product improved vastly once I became more knowledgeable about it. The sales desk and presales service could also improve.
For how long have I used the solution?
I have used PowerEdge servers for 10 to 12 years.
What do I think about the stability of the solution?
PowerEdge servers are highly stable.
What do I think about the scalability of the solution?
PowerEdge servers scale well. I make tailor-made solutions for my clients, and I can build the capacity as much as they want. If they need storage, I can choose a rack server with a lot of hard drive space or a GPU with a high capacity.
What's my experience with pricing, setup cost, and licensing?
PowerEdge provides great value and reliability for the price.
What other advice do I have?
I rate Dell PowerEdge Rack Servers nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
CTO at a cloud solution provider with 51-200 employees
Rock solid, easy to use, and highly scalable
Pros and Cons
- "They are very stable. They are rock solid. I am happy with them."
- "I do not have any qualms or problems with Dell PowerEdge Rack Servers. However, when it comes to the software, some of their competitors are already feeding a lot of performance and availability data to an online platform. We have not seen that with PowerEdge."
What is our primary use case?
We typically use them for hosting in a private cloud. We use the 600 and 700 series.
How has it helped my organization?
I started using Dell servers when the 4th Gen came out. Currently, we are using 13th, 14th, and 15th Gen servers. Dell servers have grown a lot since the 4th Gen. When I buy Dell PowerEdge Rack Servers, I do not have to worry about them and their stability. There is also ease of deployment. Everything is very easy. Their ship time is also pretty fast.
They have a TPM chip. A lot of our customers who use encryption use that capability, and it just works. There are no issues with it.
We run them in our own data center, and they are fine in terms of energy consumption.
Dell PowerEdge Rack Servers are very good for handling the evolving needs of high-performance workloads. We were able to use PowerEdge to scale a lot of our compute nodes. A lot of our customers need a lot of high compute, so we are pretty happy with it.
Dell PowerEdge Servers have helped to reduce unplanned production downtime. They are very reliable. We never have any big problems with them. Our production downtime is now two times better than five years ago.
What is most valuable?
Dell PowerEdge Rack Servers are easy to use. They are very stable. They are rock solid. I am happy with them.
What needs improvement?
I do not have any qualms or problems with Dell PowerEdge Rack Servers. However, when it comes to the software, some of their competitors are already feeding a lot of performance and availability data to an online platform. We have not seen that with PowerEdge. If it is there, we have not used it, but it would be nice if all this information is included as a part of PowerEdge. We can then see server performance and availability online.
For how long have I used the solution?
It has been a long time. I have used these servers before they were called PowerEdge.
What do I think about the stability of the solution?
They are rock solid.
What do I think about the scalability of the solution?
Their scalability is very good. Nowadays, you can put so much infrastructure into 1U or 2U servers, which is very impressive.
How are customer service and support?
They are pretty responsive. I would rate them a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We also use a lot of Supermicro servers. Supermicro is very good in terms of customizability. They can also be a lot aggressive in pricing, so we use Supermicro for the low-end servers and high-end servers. We use Dell servers for middle-end servers.
How was the initial setup?
They are pretty easy to deploy.
What was our ROI?
We have seen an ROI. There is stability, ease of use, and not a lot of problems.
What's my experience with pricing, setup cost, and licensing?
It has generally been very competitive. It is not the best, but it is very competitive.
What other advice do I have?
I would rate Dell PowerEdge Rack Servers a nine out of ten. They are very stable. They are very good.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Responsable Infrastructure at a media company with 201-500 employees
The servers are energy efficient, have no unplanned downtime, and are scalable
Pros and Cons
- "We particularly appreciate the iDRAC feature, especially in its latest versions, for its capabilities in remote server management and comprehensive monitoring."
- "Access to specific card models can be limited, and sometimes we require smaller cards than those offered by Dell."
What is our primary use case?
Our Dell PowerEdge servers support a variety of workloads. We use them to host web servers, run internal applications, and manage virtual machines through VMware. Additionally, we utilize them for database storage.
The success of our entire business hinges on the reliability of our servers. Therefore, we require servers that meet our specific needs and minimize the risk of downtime. For this reason, we have chosen Dell PowerEdge servers.
How has it helped my organization?
We've automated the configuration process for our server racks. This allows us to easily and automatically apply the necessary settings during server installation. As a result, we can efficiently deploy multiple servers up to a dozen at once, and bring them up to standard quickly.
In terms of security, we primarily rely on firmware updates obtained from the Dell website. These updates are certified and considered reliable. However, we don't utilize many other security measures beyond this.
Regarding energy consumption, we haven't encountered any significant issues. The newer versions of the servers are demonstrably more energy-efficient than the older ones. We actively monitor and collect power consumption data to optimize power distribution across our server bays. The data from the PowerEdge servers helps us prevent overloaded bays and maintain balanced power distribution across the data center. Additionally, the server chassis allows us to effectively measure and distribute the load equally.
Unplanned production downtime has been significantly reduced thanks to the implementation of PowerEdge servers, particularly their robust monitoring capabilities. This allows us to receive comprehensive feedback on various aspects, including disk errors. Consequently, we can leverage the iDRAC feature to seamlessly switch to secondary servers in case of an issue, minimizing downtime. Additionally, the excellent support ensures timely replacements for any faulty disks, further minimizing disruptions. While disk failures may occur, the implemented solution effectively mitigates their impact on production.
We have only recently begun using the OpenManage console to centrally manage firmware patching and deployment across our chassis. This has significantly accelerated the update process. Previously, updates were cumbersome and often neglected. However, with the console, particularly in the data center where it is installed, patching is now much faster and allows for more frequent updates.
What is most valuable?
We particularly appreciate the iDRAC feature, especially in its latest versions, for its capabilities in remote server management and comprehensive monitoring.
What needs improvement?
Historically, servers required a large number of processors, with a maximum of four being accessible at a time. While processor capabilities have improved, some brands still offer servers with eight processors. Nowadays, with more powerful processors, the need for multiple processors has diminished. We've recently encountered more issues with graphics processing units. Access to specific card models can be limited, and sometimes we require smaller cards than those offered by Dell.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for 15 years.
What do I think about the stability of the solution?
I have never had any problem with the stability of the Dell PowerEdge Rack Servers. Our system has been running smoothly with no downtime for a very long time. Therefore, there have been no issues up to now.
What do I think about the scalability of the solution?
Our scalability is currently good. We can easily add more servers as needed, so there are no concerns at that level.
Nowadays, we adopt a scalable approach to server deployment. This allows us to dynamically select the necessary hardware components, such as CPU and RAM, based on evolving needs. As our requirements grow, we can seamlessly add new servers to the existing infrastructure, similar to how video chains are extended. This flexibility ensures that we only allocate resources when required, optimizing costs and efficiency.
How are customer service and support?
Regarding Dell's support, we haven't needed it much recently, which is a positive sign. We haven't had many issues with them in the past either. While there were some challenges in the past, they were mainly related to the support tools, which could become complex when dealing with multiple deliveries.
Specifically, the issue arose from the tool's organization. We encountered situations where eight different sites with the same delivery address were created due to an extra comma in the address. This made it difficult to configure the tools as they recognized each address with the extra comma as a separate location.
However, since we've consolidated our data centers and everything is now at a single location, these issues have been resolved. The complexity arose primarily during my initial onboarding when we had servers duplicated across four sites, making management cumbersome.
That being said, Dell's support itself was always helpful. The challenges stemmed more from the limitations of the tool, which didn't allow us to permanently remove these "ghost locations" and required workarounds like hiding them within the interface.
Overall, although there were initial hurdles due to the tool's limitations, Dell's support has been satisfactory.
Which solution did I use previously and why did I switch?
We use HP servers in parallel to the Dell PowerEdge servers. We are already using several HP servers in production. However, we haven't conducted extensive testing on them. Occasionally, urgent needs may necessitate their use. For instance, we acquired our current HP servers during a period of tight supply when we needed a two-week delivery timeframe, while typical lead times were around two months. As a result, the supplier had HP stock readily available, which is why we chose them at that time. While each technology has its advantages and disadvantages, we are very satisfied with Dell's performance. Since we haven't encountered any significant issues with Dell, they remain our primary choice for the time being.
How was the initial setup?
During the initial setup, especially for the iDRAC configuration, I created custom scripts to automate configurations for iDRAC, BIOS, and Syslog. This streamlining process allows for a quick server installation. Once placed in the bay and prepared, our team can efficiently install the operating system and other necessary components.
In terms of our deployment strategy, we configure everything directly on-site. This includes setting the IP address for the iDRAC based on its final location. I then deploy the system using a pre-defined password and run a script that configures the base settings. Following this, the NG systems, including both Linux and Windows, take over to install the operating system.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
Regarding the pricing, it seems fair. However, it's worth noting that compared to some brands, it can be more expensive, particularly in terms of customization options. For example, with Dell, choices like the GPU might be limited, potentially driving up the cost compared to a smaller server from another manufacturer like Supermicro.
As project managers, we should explore alternative vendors that offer greater flexibility in hardware selection and potentially smaller form factors. However, no final decision has been made on this yet.
Which other solutions did I evaluate?
We evaluated Supermicro servers.
What other advice do I have?
I would rate Dell PowerEdge Rack Servers nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team Lead Hosted Services at CompuGROUP Software GmbH
A high-quality product that helps improve organizational infrastructure and is highly reliable
Pros and Cons
- "I've been consistently impressed by the exceptional build quality of Dell PowerEdge Rack Servers."
- "Dell can optimize the size of its rack servers, offering a minimized physical footprint without compromising performance or security."
What is our primary use case?
Our Dell PowerEdge Rack Servers cater to a multitude of purposes. They host a sprawling network of virtual machines, serving as the bedrock for our vibrant development department. These virtual machines, provisioned through Hewlett Packard Build Power, have proven to be dependable companions on the development journey. We prioritize reliability by meticulously maintaining updates, scheduling machine restarts, and thoughtfully automating numerous key processes in-house. This approach has yielded highly satisfactory results, fostering a robust and reliable development environment.
To gain complete autonomy and internal control over our IT infrastructure, we opted for the deployment of Dell PowerEdge Rack Servers. This strategic decision empowers us to manage our entire computing ecosystem effectively, minimizing reliance on external service providers.
How has it helped my organization?
Dell PowerEdge Rack Servers have improved our organizational infrastructure, fostering a paradigm shift towards centralized operation. This strategic decision has yielded a multitude of benefits, primarily the consolidation of hardware and the seamless integration of diverse applications and solutions onto a unified platform. Furthermore, the inherent security enhancements provided by these servers have demonstrably bolstered our digital defenses, while their exceptional reliability empowers us to dynamically scale resources and seamlessly navigate peak loads, a critical advantage in today's dynamic business landscape.
Dell PowerEdge Rack Servers have truly played a pivotal role in propelling our organization's sustainability initiatives forward. Before their implementation, our IT infrastructure resembled a sprawling archipelago of individual machines, each dedicated to a specific application silo. In my previous stints at other companies, I've witnessed firsthand the unwieldy sprawl of server landscapes, sometimes ballooning to a staggering 80 machines! Thankfully, the PowerEdge series was meticulously crafted with server consolidation in mind, enabling us to streamline our entire IT ecosystem into a sleek and efficient operation.
In the bygone era of IT, each application resided in solitary confinement, tethered to its own dedicated machine. This antiquated approach not only squandered space but also devoured energy like a famished dragon. Dell PowerEdge Rack Servers, however, have ushered in a paradigm shift, centralizing the once-sprawling landscape of applications onto a single, unified hardware platform. This agile infrastructure transcends the limitations of its predecessors, allowing virtual machines to migrate seamlessly between servers in response to fluctuating workloads. This results in unparalleled flexibility, liberated from the constraints of the past.
What is most valuable?
I've been consistently impressed by the exceptional build quality of Dell PowerEdge Rack Servers. Having tried solutions from HP and other manufacturers, Dell's service stands out as demonstrably superior. Both internally and with external clients, it consistently exceeds expectations and optimizes our operations. This unwavering reliability is the cornerstone of our continued partnership with Dell. Moreover, the exceptional craftsmanship extends beyond service. These servers have proven to be remarkably dependable, experiencing minimal malfunctions. While routine hard drive replacements are to be expected based on internal components, the overall hardware integrity has been truly outstanding.
What needs improvement?
Dell can optimize the size of its rack servers, offering a minimized physical footprint without compromising performance or security. This focus on space-efficient design will enable us to achieve greater efficiency and agility in our IT infrastructure.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for over five years.
What do I think about the stability of the solution?
Dell PowerEdge Rack Servers are renowned for their unwavering stability and steadfast reliability. Their robust construction and cutting-edge technology ensure exceptional uptime and unwavering performance, even under demanding workloads. These servers stand as an unyielding foundation for your critical applications, delivering peace of mind and unwavering confidence in our IT infrastructure.
What do I think about the scalability of the solution?
When it comes to scalability, Dell PowerEdge Rack Servers leave no room for doubt. Their ability to seamlessly accommodate expanding workloads and data demands is truly unparalleled. I wouldn't hesitate to rate them a perfect ten out of ten in this crucial aspect.
How are customer service and support?
My experience with PowerEdge technical support has been nothing short of exceptional. I'm thoroughly impressed by the level of service they provide. The rapidity of response is remarkable, with knowledgeable technicians readily available to assist depending on our specific service agreement. The expertise they possess is unparalleled, consistently exceeding my expectations. I am extremely satisfied with their service.
Which solution did I use previously and why did I switch?
While I'm fresh to this organization, Dell seems like a well-established partner here. In my previous role, my company utilized HP for years, but unfortunately, issues with quality and service ultimately necessitated a shift. HP's support infrastructure simply didn't measure up to our exacting needs, prompting the transition to Dell, which played a significant role in the decision.
What's my experience with pricing, setup cost, and licensing?
It's abundantly clear that the specific licensing requirements will be dictated by the intricacies of the machinery we deploy. It's an integral component of the operational process, and while I'm unable to delve into the intricacies of pricing due to my unfamiliarity with the specific costs, I can confidently assert that from a corporate vantage point, the paramount concern is to secure the most cost-effective solution, especially when managing a sprawling infrastructure.
What other advice do I have?
Dell PowerEdge Rack Servers have consistently earned my highest praise, achieving a perfect ten out of ten in my book. Across all the companies I've had the pleasure of working for, where Dell was the hardware of choice, my experience has been one of unwavering satisfaction. This positive track record is precisely why the strategic decision was made to migrate away from other manufacturers and establish Dell as our trusted partner. While I may not hold the reins of decision-making, if the choice were mine, I would wholeheartedly advocate for maintaining our commitment to the physical realm. From my perspective, there's something inherently reassuring about having the equipment physically present, allowing me to take direct ownership of its care and maintenance, and experience the tangible presence of our technological backbone. Even in the face of the allure of the cloud, Dell would remain my unwavering choice.
The general direction seems to be towards increased machine efficiency. To remain competitive, Dell likely has followed suit and implemented resource-saving measures. This is a significant influence, and likely a driving force behind many companies migrating away from traditional servers, or in the case of PowerEdge, embracing the Azure Cloud platform. Ultimately, energy conservation appears to be a key motivator in this shift.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Architecte Cloud/Storage at a financial services firm with 10,001+ employees
Resilient, cost-effective, and does what we need
Pros and Cons
- "The server itself is valuable. It does what we ask it to do."
- "It is hard to make a comparison without any technical factsheets for the other servers to compare with but like everyone else, it is about the pricing."
What is our primary use case?
We use Dell PowerEdge Rack Servers in a hyperconverged environment for object storage and some VMs, just like a classic server.
How has it helped my organization?
By implementing Dell PowerEdge Rack Servers, we were looking for good performance and cost-effectiveness. We wanted the best cost-performance ratio in relation to our use cases. For example, if we want to increase our object clusters, we would look for servers with a high disk density and not necessarily with a huge amount of CPUs and RAM. In other cases, we would be looking for a better CPU and RAM performance but with a lesser number of disks. It depends on the use cases.
We have been working with Dell servers for many years. Like everyone, there is more and more RAM, and there are better-performing CPUs. Storage is more and more condensed and powerful, so the applications are becoming faster, and we can respond better. The only downside is that we are not coding as well as before because the hardware compensates for the customization of the code.
I have spoken to the data center regarding the energy consumption, and we are average in terms of energy consumption. If I compare it with other companies, we have the same average. For example, I made a study of an installation of a power supply at 1100 watts and between 750 and 1100 watts, and it is the same as what we can find elsewhere. Having said that, if tomorrow we could achieve the same performance with only 400 watts, then there would be a gap. It depends on the usage or the disks that we would have, but it is not disproportionate to what we need it for.
We require these servers to complete a job, and they complete the job. When we reach a limit, we increase it, and we scale it again and again. There could always be a better product that could meet the requirements even better, but as usual, each to their own specialty. If tomorrow, we could put 75 tera disks on the servers, we would be even happier. That would mean smaller and less energy-consuming servers.
They are overall within the global average in comparison to others. We recently had an RSE implementation and we are looking to reduce energy consumption. When we talk about energy consumption, we also talk about cooling because it is generally linked together. Anything that heats up more will consume more, so we would need more. There is also the issue of space in the data center. If a 2U server can potentially do the same work as a 4U server, it will be an area for improvement for implementation.
For years now, we have had these servers with a supply and components that are resilient. and that functions well. So, instead of just the servers, it is the applications, the development, and the storage that help us to reduce any unplanned production downtime.
The overall development of technology has affected our operations. Along with many other components, the servers have contributed to making everything more flexible for our operations.
What is most valuable?
The server itself is valuable. It does what we ask it to do.
What needs improvement?
It is hard to make a comparison without any technical factsheets for the other servers to compare with but like everyone else, it is about the pricing. They already upgrade regularly, so I do not have any improvement areas. We rely on the required standalone configuration.
For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers with my client for a very long time.
What do I think about the scalability of the solution?
They are easy to build, and we have no particular restrictions.
How are customer service and support?
I have not interacted with their support for the PowerEdge servers. It is the administrator who deals with the support.
Which solution did I use previously and why did I switch?
We use Dell PowerEdge servers, and we also use HPE servers. We have a wide range. We also have servers from other brands.
The main difference is the pricing. At some point, we receive a call for tenders, and we increase the number of our servers. Generally, it is more or less the same in terms of the range, but in the end, the one that offers the best deal wins. It is always the same thing.
We have a wide range of servers and a wide range of disks, and there are times when our needs evolve. So, it is according to those moments, and there are times when Dell offers some great promotions that are potentially better than those from other manufacturers, and sometimes, it is the other way around. It depends on how we want to implement them, and it also depends on the price.
How was the initial setup?
There are no problems to report related to their implementation.
What about the implementation team?
We do it all in-house. Because we order quite a substantial amount, we have playbooks and many other things to do it. We have reached a certain level of maturity to implement rapidly. When there are new models, we make modifications with the playbooks, and that is it. We can do it. The base is essentially the same. There are no revolutionary changes between the new models.
What's my experience with pricing, setup cost, and licensing?
With regards to the licenses, I do not have a definite idea about all the licenses available out there, but I do know that there are more and more manufacturers who offer licenses.
We take a package. We do not take a license for the software and then everything that comes on top and one for the base. The thing that is becoming more and more important for us, which is better with Dell than with other manufacturers, is the administration. We are now being asked to separate the administration networks as much as possible, whereas, for a while, there was a trend for virtualizing the administration and production ports. That is becoming a stumbling block now. The new regulations require us to separate the administration from the production.
What other advice do I have?
I would rate Dell PowerEdge Rack Servers a nine out of ten. There are not any issues that we are seeing, but the price can always be improved. It is always the same thing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Ingénieur système at a media company with 51-200 employees
Provides speed, energy savings, and 99.9% uptime
Pros and Cons
- "The calculation potential with modern CPUs is valuable. We have the capacity to increase the number of CPUs per machine, and there are also energy savings."
- "The equipment is very good, but the price is a bit too high. In addition, their support for parts can be better."
What is our primary use case?
We do media transcoding. We mainly use servers with quite a lot of CPUs to be able to do transcoding. We need servers that provide us with a lot of power.
How has it helped my organization?
By implementing Dell PowerEdge Rack Servers, we wanted to transcode media in a fairly quick way. We can have media for only about a quarter of an hour. From the moment the media gets to us to the moment it is gone, we only have about a quarter of an hour, so we need a lot of power to be able to achieve something in a minimum amount of time.
Overall, we are very happy with the fact that we managed to get servers with last-generation CPUs. Besides that, like everyone else, we are trying a bit to reduce our energy bills. There is a big effort to be made on that front.
In terms of resiliency, our servers tend to be fairly far in our infrastructure. We have a couple of layers of firewall upfront. We also have proxy and reverse proxy, so the range of attack is fairly weak, and behind that, we have Linux. We shield with firewalls and other safety measures.
Overall, we are quite happy with it in terms of energy consumption. We have a fairly low consumption.
We hardly upgrade our servers to handle the evolving needs of high-performance workloads. As a matter of fact, when we build a platform, it is for a very specific need, and it is made to last three to five years. After that, the platform disappears, and the servers also leave with that. We buy new servers according to the new platform. We have less upgrading on the servers because they are already adapted to our needs.
Dell PowerEdge Rack Servers have helped to reduce unplanned production downtime. The servers that we have rarely break down, so, overall, we can change quite a lot of components on the run. We can manage to have a production that is running almost 99.99% of the time.
The OpenManage console has affected our IT staff’s productivity quite a bit. When new equipment arrives, we only have to put it in racks at the data center and all of the installation and management is done remotely, so we no longer need to spend a certain amount of time in the data center.
Using PowerEdge Rack Servers has affected the overall flexibility of our operations or business. We do have the ability to intervene on them, which is important. It is obviously easier than having a server where when we have a problem, we must go to the data center, or we must call someone to come and help. We might even have to stop the server, and that is quite annoying.
What is most valuable?
The calculation potential with modern CPUs is valuable. We have the capacity to increase the number of CPUs per machine, and there are also energy savings.
What needs improvement?
We have not had or come across any major problems. With regards to prices and support, they have always been very responsive, but we know that when we need more storage, we can easily find something much cheaper elsewhere. The equipment is very good, but the price is a bit too high. In addition, their support for parts can be better.
For how long have I used the solution?
In our organization, it must have been a good 20 years. They have been using Dell pretty much from the start of the company. I have been with the company for six years, but we still unearth some old servers from time to time.
What do I think about the stability of the solution?
They are stable.
What do I think about the scalability of the solution?
We don't scale a lot, we buy as and when needed.
How are customer service and support?
Their support is very good. I would rate them an eight out of ten. They can be more reactive when sending parts. The support service is very reactive when answering us, but they need a bit of time to send us the parts. We tend to only ask for the parts. We replace them ourselves. We do not request a technician as well. We have also had a case where a part arrived at the wrong address.
Which solution did I use previously and why did I switch?
Like many people, we do not only use Dell products. We also use a bit of HPE. I have a preference for Dell, but we still have some old servers from other manufacturers lying around. We have some old equipment, but everything that is recent is either Dell or HPE. We changed the old servers simply because they were at the end of their life.
How was the initial setup?
I am involved in the implementation of these servers. The implementation is simple.
We know that we need half a day in the data center to do everything regarding the racks. Once that is done, we can also split the tasks because, although the servers are in the same bay, we do not want to be on top of each other when working. So, we can work in parallel during the installation of a certain number of servers without any difficulty. If you do not have a console, it is quite limiting because, with a screen at the back of a server, you are limited to working on only one server at a time.
What about the implementation team?
We generally do everything related to PowerEdge ourselves.
What was our ROI?
Overall, we have seen an ROI. The ROI is in terms of productivity at the infrastructure service level. We do not have to regularly change parts, and by being able to do all of the administration remotely, we gain quite a substantial amount of time.
What's my experience with pricing, setup cost, and licensing?
As far as licenses are concerned, we have very few servers. We no longer need the licenses. It depends directly on the manufacturers or the people who develop the software. Instead of taking them with the servers, because we are not always sure of the specific use for a specific server, we get the licenses afterward.
With regards to the rates, there are times when Dell is not able to match the prices of other manufacturers who offer us something cheaper. For storage, it can vary, and the cost can be twice as much.
Which other solutions did I evaluate?
We mainly work with Dell and HPE. To evaluate the options, we take into account how easy it is to operate the server. In my opinion, Dell is unrivaled on that front. We are not a very big company, so we are very careful with the costs of our servers.
What other advice do I have?
I would rate Dell PowerEdge Rack Servers a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: May 2026
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