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Ingénieur système at a media company with 51-200 employees
Real User
Feb 2, 2024
Provides speed, energy savings, and 99.9% uptime
Pros and Cons
  • "The calculation potential with modern CPUs is valuable. We have the capacity to increase the number of CPUs per machine, and there are also energy savings."
  • "The equipment is very good, but the price is a bit too high. In addition, their support for parts can be better."

What is our primary use case?

We do media transcoding. We mainly use servers with quite a lot of CPUs to be able to do transcoding. We need servers that provide us with a lot of power.

How has it helped my organization?

By implementing Dell PowerEdge Rack Servers, we wanted to transcode media in a fairly quick way. We can have media for only about a quarter of an hour. From the moment the media gets to us to the moment it is gone, we only have about a quarter of an hour, so we need a lot of power to be able to achieve something in a minimum amount of time.

Overall, we are very happy with the fact that we managed to get servers with last-generation CPUs. Besides that, like everyone else, we are trying a bit to reduce our energy bills. There is a big effort to be made on that front.

In terms of resiliency, our servers tend to be fairly far in our infrastructure. We have a couple of layers of firewall upfront. We also have proxy and reverse proxy, so the range of attack is fairly weak, and behind that, we have Linux. We shield with firewalls and other safety measures.

Overall, we are quite happy with it in terms of energy consumption. We have a fairly low consumption.

We hardly upgrade our servers to handle the evolving needs of high-performance workloads. As a matter of fact, when we build a platform, it is for a very specific need, and it is made to last three to five years. After that, the platform disappears, and the servers also leave with that. We buy new servers according to the new platform. We have less upgrading on the servers because they are already adapted to our needs.

Dell PowerEdge Rack Servers have helped to reduce unplanned production downtime. The servers that we have rarely break down, so, overall, we can change quite a lot of components on the run. We can manage to have a production that is running almost 99.99% of the time.

The OpenManage console has affected our IT staff’s productivity quite a bit. When new equipment arrives, we only have to put it in racks at the data center and all of the installation and management is done remotely, so we no longer need to spend a certain amount of time in the data center.

Using PowerEdge Rack Servers has affected the overall flexibility of our operations or business. We do have the ability to intervene on them, which is important. It is obviously easier than having a server where when we have a problem, we must go to the data center, or we must call someone to come and help. We might even have to stop the server, and that is quite annoying.

What is most valuable?

The calculation potential with modern CPUs is valuable. We have the capacity to increase the number of CPUs per machine, and there are also energy savings.

What needs improvement?

We have not had or come across any major problems. With regards to prices and support, they have always been very responsive, but we know that when we need more storage, we can easily find something much cheaper elsewhere. The equipment is very good, but the price is a bit too high. In addition, their support for parts can be better.

Buyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,262 professionals have used our research since 2012.

For how long have I used the solution?

In our organization, it must have been a good 20 years. They have been using Dell pretty much from the start of the company. I have been with the company for six years, but we still unearth some old servers from time to time.

What do I think about the stability of the solution?

They are stable.

What do I think about the scalability of the solution?

We don't scale a lot, we buy as and when needed.


How are customer service and support?

Their support is very good. I would rate them an eight out of ten. They can be more reactive when sending parts. The support service is very reactive when answering us, but they need a bit of time to send us the parts. We tend to only ask for the parts. We replace them ourselves. We do not request a technician as well. We have also had a case where a part arrived at the wrong address.

Which solution did I use previously and why did I switch?

Like many people, we do not only use Dell products. We also use a bit of HPE. I have a preference for Dell, but we still have some old servers from other manufacturers lying around. We have some old equipment, but everything that is recent is either Dell or HPE. We changed the old servers simply because they were at the end of their life.

How was the initial setup?

I am involved in the implementation of these servers. The implementation is simple.

We know that we need half a day in the data center to do everything regarding the racks. Once that is done, we can also split the tasks because, although the servers are in the same bay, we do not want to be on top of each other when working. So, we can work in parallel during the installation of a certain number of servers without any difficulty. If you do not have a console, it is quite limiting because, with a screen at the back of a server, you are limited to working on only one server at a time.

What about the implementation team?

We generally do everything related to PowerEdge ourselves.

What was our ROI?

Overall, we have seen an ROI. The ROI is in terms of productivity at the infrastructure service level. We do not have to regularly change parts, and by being able to do all of the administration remotely, we gain quite a substantial amount of time.

What's my experience with pricing, setup cost, and licensing?

As far as licenses are concerned, we have very few servers. We no longer need the licenses. It depends directly on the manufacturers or the people who develop the software. Instead of taking them with the servers, because we are not always sure of the specific use for a specific server, we get the licenses afterward.

With regards to the rates, there are times when Dell is not able to match the prices of other manufacturers who offer us something cheaper. For storage, it can vary, and the cost can be twice as much.

Which other solutions did I evaluate?

We mainly work with Dell and HPE. To evaluate the options, we take into account how easy it is to operate the server. In my opinion, Dell is unrivaled on that front. We are not a very big company, so we are very careful with the costs of our servers.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Administrator Systems de Reseaux at Renater
Real User
Feb 1, 2024
Efficient support, easy maintenance, and good value for money
Pros and Cons
  • "The maintenance and remote monitoring are valuable."
  • "We are working with national markets, and HP Enterprise is cheaper. Dell could have made an effort there."

What is our primary use case?

We use Dell PowerEdge Rack Servers for data storage, data processing, and computations.

We must manage the data, and we have safety restrictions. It is imposed on us to not use the cloud. We do everything locally.

How has it helped my organization?

Dell PowerEdge Rack Servers are convenient. When we have a problem, we have a hotline that is efficient. They are also reliable.

Dell PowerEdge Rack Servers fit our resiliency needs. If we want to make them very resilient, we have presales engineers who are also technical. They are competent and able to help us.

The servers are fine in terms of energy consumption, but until now, we have not been very concerned about that.

They are aligned with our sustainability goals. This is very important for us when we buy a server. Previously, we used to get a five-year guarantee, and now, it is a seven-year guarantee, but we still have some servers working fine after ten years. We do replace them from time to time, but we do not have any problem with reliability. As far as the environment is concerned, we know that when we buy a machine, it will last a long time.

Dell PowerEdge Rack Servers have helped to reduce unplanned production downtime. They are very reliable, and we usually function by doubling up. We use a couple of servers, and we move our VM from one server to another between two buildings. Because the servers never, or very rarely, break down, we have a very resilient architecture.

The OpenManage console has not really affected our IT staff’s productivity.

What is most valuable?

The maintenance and remote monitoring are valuable.

What needs improvement?

The problem that we have had is not a technical one but an economic one. In other words, we are working with national markets, and HP Enterprise is cheaper. Dell could have made an effort there.

For example, two or three years ago, we spoke to a salesperson or a presales engineer about replacing our infrastructure with file servers, but the price that we were offered was very high.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for about 15 years.

What do I think about the stability of the solution?

They are stable. There is no downtime or breakdowns.

What do I think about the scalability of the solution?

We are a small research laboratory, but we have a few teams working together. We might gather all of the IT equipment together and buy extensions and all that.

As far as scalability is concerned, it is not a problem. It is very scalable but very expensive. For our needs, it is very overpriced. I am on campus, and there are several units, but we have to merge by 2025 and put everything back together and work with people whom I only ever met at the canteen. We shall see then if all of that is actually very scalable and if we can put it all together.

How are customer service and support?

It is different for PowerEdge. It is a bit different for the PCs. For the servers, support is very good indeed. I would rate them an eight out of ten. We do not know why, but there was a time when the support did not respond quickly enough or go from one level to another. We do need the expertise if we happen to have something that does not work correctly, but it is sporadic. This kind of problem can appear all of a sudden and be gone six months later. All is working well. There are no problems with customer service.

Which solution did I use previously and why did I switch?

We were working with both Dell and HPE. We preferred Dell. I prefer not to do any counter-advertising, but HPE was not working out very well with regard to customer services, getting a quote, or even anything technical. We prefer Dell products, but we would prefer the prices of the servers to be a bit lower.

We did not have many issues with HPE at a technical level, but we have had some issues when communicating with them, even at the presales level. We could not even connect to their server to get a quote. It was so complicated. There were references that we did not understand. If we have to install a particular disk, we must buy some specific accessory or another, whereas, with Dell, if we want something, we just tell them, and we get the configuration.

In addition, for Dell’s website, we can use any browser, whereas with HPE, it is Chrome one day and something else another day. We use Firefox, and it does not work. We use something else, and it does not work either. Dell is very open.

Other than these two brands, I do not have knowledge of any other brand. We have had integrators for homemade servers, but that was a long time ago. It is usually Dell or HPE. Dell has about ¾th of the market.

How was the initial setup?

I am involved in the deployment of these servers. I work in a research laboratory. We are about 100 people, but we are a part of the Paris Observatory. It is like a university with about 800 people. We all work daily together with the IT teams.

I am responsible for handling presales with the technical and salespeople from Dell or HPE. We are not in charge of the orders. We handle the equipment and install the machines, and we organize the rollout of the infrastructure, VMs, and all that. Afterwards, we also handle interfacing with users.

The initial setup is rather simple. We do not have any real problems, and even when we have had a problem, it was fairly quickly resolved.

In terms of implementation strategy, when you are a small company, there is no big strategy like big companies. We get there, we install it, and it works. There is no strategy.

What about the implementation team?

We implement them ourselves. We have integrators but more for some third-party solutions. We have taken a license for safeguarding software on the campus. For that, we work with other companies, but for all of the equipment and for Dell infrastructure, we do not need help. It works very well, and there are no problems. We know that it is simple.

What was our ROI?

We are not salespeople, so it is difficult to comment on the return on investment, but when we buy a Dell server, we get value for money. We know that we will not have any problem, and it will work fine. We will install VMs and everything required. When I request a credit, my manager knows that the server will work for many years. We will not be having any issues, and I will not be asking for more money. We sometimes change some old machines, but that is only because the new ones are less energy-consuming, and we will be able to put more VMs on just one server, so, ecologically, we will use less energy. Sometimes, that is the only reason why we would change an old server. It still works, but it uses more energy than the new ones.

What's my experience with pricing, setup cost, and licensing?

They are expensive. As far as the licenses are concerned, we are fine. It is more about the price of the equipment.

Some colleagues in other universities have done a comparison, and for a similar configuration, there was at least a 10% to 20% discount with HPE in comparison to the prices from Dell.

Which other solutions did I evaluate?


What other advice do I have?

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Dell PowerEdge R-Series
September 2026
Learn what your peers think about Dell PowerEdge R-Series. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
914,262 professionals have used our research since 2012.
DSI at Mediactive SAS
Real User
Feb 1, 2024
Efficient, easy to use, and helpful for speed and resilience
Pros and Cons
  • "We use remote access a lot. They are fairly simple to use."
  • "We use Dell PowerEdge Rack Servers in the data center. We put the racks in bays. They can improve the compactness so that we can put more of them."

What is our primary use case?

We use Dell PowerEdge Rack servers for virtualization. We have these servers for the computing side, and then we have Dell Storage for the storage side.

How has it helped my organization?

By implementing this solution, we wanted speed and resilience. Everything is working well.

Resilience is not only linked to the servers. It is also linked to the software applications that we put on them, so we need to look at the services on PowerEdge. We have virtualization, and we install different products, such as firewalls, and implement access control. We use software for that, and it is working well with Dell PowerEdge.

In terms of energy consumption, we use them without energy limitations. We always use them at full capacity. They are always working at full capacity, so we use the machines at their maximum. The consumption is quite substantial, but we are not in the saving mode in our data centers. If the servers use less energy, that would be great, but they must provide a lot of power.

For handling the evolving needs of high-performance workloads, we have Full Flash, and as far as the processors are concerned, they work fine.

These servers are efficient. We do have some old ones. We just got rid of the old range, but we still have some from the 10th, 11th, and 12th Generation.

Dell PowerEdge Rack Servers have not helped to reduce unplanned production downtime because that is not really linked to the servers. We do have quite a lot of them, so they are redundant. We have some load balancing, and we are using software solutions. For us, the PowerEdge servers or any other type of servers either help with computing or are used for storage. The rest is managed through software.

The OpenManage console has affected our IT staff’s productivity. We do use it, but mainly for setting up alerts.

Dell PowerEdge Rack Servers have impacted the overall flexibility of our operations or business. Scalability is easy.

What is most valuable?

We use remote access a lot. They are fairly simple to use.

What needs improvement?

We use Dell PowerEdge Rack Servers in the data center. We put the racks in bays. They can improve the compactness so that we can put more of them.

We do not have much of a problem with the noise, but they are still as noisy as before, even after they have improved them.

The customer service on certain parts can be better, but nowadays, we do not get many issues. As far as we are concerned, it is a clean environment. It is a data center environment, so it has air conditioning. The servers do not face many restrictions. They do not have any dust.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for approximately 20 years. I work in the data center, so it has been a long time.

What do I think about the stability of the solution?

The stability is fine. They are stable if they have been updated with the updates. As far as we are concerned, there is no downtime on the platform. Of course, we have to restart some servers, but because they are load-balanced, it does not at all impact our production. We just put them in maintenance mode, and we use the VMware solution.

What do I think about the scalability of the solution?

With our method, it is simple for us. We can increase the computing and we can increase the storage because there are two different platforms. The hard disks are not in the computing servers. They are separated. If I want to add some computing, I buy more servers. If I want to add to the storage, I add to the storage bays with ESXi (in our case).

How are customer service and support?

We have known them for a long time. It is just a matter of knowing what to do for things to happen quickly, such as providing the serial numbers and rack data. We are used to it. It is going well. It is just about knowing the method, that is it.

I would rate their support an eight out of ten. There can be some kind of notice for when there is a change in disk capacity. It might not mean much to change a disk, but for us, it can sometimes be an issue because of our environment. We would prefer to have the exact same product on the same servers. That is it.

Which solution did I use previously and why did I switch?

We use the HPE range and the Dell range. We use both types of servers.

We used Supermicro a little bit in the beginning, but that was a long time ago. Nowadays, we use only two manufacturers: Dell and HPE.

How was the initial setup?

We were well prepared, and we have the same type of servers in the bays. The wiring is marked, and we know that environment very well.

What about the implementation team?

We buy from a reseller, and then we roll them out internally ourselves.

Which other solutions did I evaluate?

We did not evaluate other solutions. There is not a lot of choice.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a nine out of ten because they are very good. The last generations are very good.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cloud Infrastructure Architect at a healthcare company with 10,001+ employees
Real User
Top 20
Jan 1, 2024
The processor and management-related features are very easy to manage but it does not have the in-process memory encryption technology
Pros and Cons
  • "Dell PowerEdge Rack Servers is a user-friendly solution that provides performance stability."
  • "Currently, the solution does not have the in-process memory encryption technology."

What is our primary use case?

We use Dell PowerEdge Rack Servers for running SQL and Oracle DB.

What is most valuable?

Dell PowerEdge Rack Servers is a user-friendly solution that provides performance stability. The solution's processor and management-related things are very easy to manage. The other valuable feature of the solution is the disk mirroring and RAID 5.

It's flexible to include additional memories in the solution. It's a hot-pluggable thing where we can remove and add something without switching up the whole system.

What needs improvement?

Currently, the solution does not have the in-process memory encryption technology. All Intel and AMD processors are now integrating with their CPUs. Dell can add that to the processor so that whenever it does any processing, it will just encrypt those into the memory. That is a new technology most cloud providers are following through with right now.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for six to seven years.

What do I think about the scalability of the solution?

Dell PowerEdge Rack Servers is a scalable solution.

Which solution did I use previously and why did I switch?

We previously used some of the IBM Power Series to host Linux-based operating systems. We also use NetApp storage.

How was the initial setup?

The solution’s initial setup is easy.

What was our ROI?

We have seen a monetary return on investment with Dell PowerEdge Rack Servers.

What other advice do I have?

Dell PowerEdge Rack Servers are better suited for database applications, and they support a lot of applications.

The solution's Cyber Resilient Architecture approach to security has good features like file integration and monitoring. Since a lot of ransomware and cybersecurity attacks happen nowadays, the data should be encrypted end to end. That will give more security to the customer or whoever is using it.

The solution is more suited for database applications. It gives more efficiency in processing CPUs and gives constant improvements in performance.

Dell PowerEdge Rack Servers has reduced our unplanned production downtime by 5% to 10%. We have annual maintenance, where we easily do a lot of software and firmware upgrades.

Overall, I rate Dell PowerEdge Rack Servers a seven out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2318376 - PeerSpot reviewer
Team Manager at a tech services company with 51-200 employees
Real User
Jan 1, 2024
Helps with computing, storage, and server capacity for our back-end and front-end workloads
Pros and Cons
  • "The product is reliable."
  • "The product must improve its integration with VMware."

What is our primary use case?

We are using R640 and R740 models. We use the solution as the back end and front end of our environment.

How has it helped my organization?

We use it for computing, storage, and server capacity for our back-end and front-end workloads.

What is most valuable?

The product provides good quality for its price. PowerEdge is one of the best in the market. We have been using it for 12 to 15 years, and the server has broken only once. The product is reliable. It is really important for us. The tool delivers everything we need. It does what we want it to do.

What needs improvement?

The product must improve its integration with VMware. It is really important to us. They should make the management more out of the box so we have less maintenance.

For how long have I used the solution?

I have been using the solution for 12 to 15 years.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The scalability depends a little bit on the software we use.

How was the initial setup?

The initial setup is pretty easy. It is an out-of-the-box experience. It's plug-and-play. We click it in, attach the cables, and start.

What's my experience with pricing, setup cost, and licensing?

As an enterprise customer, the pricing is fine for us. There are also possibilities to interact over the price and discuss. We have no complaints.

Which other solutions did I evaluate?

We have evaluated HPE and Cisco. The main difference we noticed is interoperability. We use a lot of VMware software. The integration with Dell is always perfect. It is a big advantage for us. HPE lacks interoperability.

What other advice do I have?

The Cyber Resilient Architecture approach is a good step. Hackers always try to get into infrastructures or use ransomware to encrypt files. Dell has taken it very seriously. We can see there's a lot of development in PowerEdge. New services are coming out. It's more powerful. It also has less energy consumption. They're going in the right direction.

We use the OpenManage console to patch our servers. It made some really good developments in the last few years. We can just press a button, and the upgrade continues. We're very happy with it. It has made our staff's work easier and reduced the time spent on tasks. A task that took us 40 hours before now takes us 20 hours to complete.

The product has provided us with reliability in a positive way. 

HPE and Lenovo are the product's competitors.

Overall, I rate the product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sakthivel Achuthan - PeerSpot reviewer
Works at a tech vendor with 10,001+ employees
Real User
Dec 11, 2022
Best support, easy to deploy and manage, and capable of supporting all types of workloads
Pros and Cons
  • "You can use Dell PowerEdge hardware for anything. It supports everything such as file servers, web servers, and DB servers. It can support all critical servers and applications. There are bank applications running on PowerEdge servers."
  • "Dell hardware is not as stable as HP. I have not seen any issues with HP in five years, but with Dell, I am getting multiple issues. It's not stable. They need to verify why it has multiple issues and why Dell hardware is not as stable as HP hardware."

What is our primary use case?

We're using it for various purposes, such as DB servers, web servers, application servers, file servers, print servers, etc.

How has it helped my organization?

We can use the OpenManage console for managing multiple rack servers. We can manage all of them in a single console. The firmware can be pushed on multiple servers via the OpenManage console. It's very user-friendly, and it makes it easy to download and update the firmware. There are multiple options. If I have 15 servers of the same model, to update the firmware, I don't need to download the firmware on each server. With the OpenManage console, we can download it just once and then push it to multiple servers.

The OpenManage console has affected our IT staff’s productivity. Upgrading firmware on each server generally takes two hours. So, upgrading firmware on multiple servers would take a lot of time. For example, for 15 servers, it would take at least 30 hours, whereas, with the OpenManage console, we can update all the servers within two hours.

The OpenManage console also decreases the time it takes to deploy new data centers. It would take more time to deploy the individual servers.

We can use Dell Lifecycle Controller for remote server management. If something happens, I use the iDRAC console to check the impact. It's easy to identify the issue from the iDRAC console. If there is a blue screen or purple screen, it's a hardware-related or software-related issue. I am based in India, but I can easily support US operations. iDRAC allows me to work remotely to troubleshoot. So, troubleshooting, as well as firmware downloads and updates, are very easy. All the firmware and drivers are available on a single page. I can download or update the firmware if there is a purple screen or a driver is missing. In the OpenManage console, everything is visible. We can see the installed version and the available version in a single console. It shows anything that is non-compliant in your list. If my environment has 1,000 servers, it will show whether all 1,000 servers are up to date or not. I can then identify and plan for the firmware updates. After updating the firmware, the hardware runs smoothly.

It supports multiple operating systems. I have experience installing Windows servers, ESXi, and Linux. It's not only for Windows. We use the VMware ESXi operating system. On ESXi, we run around 6,000 virtual servers. We have app servers, DB servers, and file servers. There are also manufacturing applications, where they are running robotic machines. So, there are different applications running.

What is most valuable?

You can use Dell PowerEdge hardware for anything. It supports everything such as file servers, web servers, and DB servers. It can support all critical servers and applications. There are bank applications running on PowerEdge servers.

PowerEdge rack servers are good in terms of energy consumption.

What needs improvement?

Dell hardware is not as stable as HP. I have not seen any issues with HP in five years, but with Dell, I am getting multiple issues. It's not stable. They need to verify why it has multiple issues and why Dell hardware is not as stable as HP hardware.

For how long have I used the solution?

I have 15 years of experience in the IT industry. I have worked in multiple companies, and I have more than 10 years of experience with Dell hardware. I have worked with Dell PowerEdge R720, R730, R740, R830, R840, and R940, and I have also worked with Dell PowerEdge VRTX Chassis M630 and M640.

What do I think about the stability of the solution?

Dell hardware is not as stable as HP hardware.

How are customer service and support?

Their support is number one worldwide. I never got that much support with other hardware. I would rate them a 10 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have also worked with HP hardware in one of the companies. In five years, I generally did not see any issues with HP hardware, but in case I had any problem with hardware, they took more than 10 days to replace the hardware or troubleshoot the problem. I don't like that. Whereas Dell provides support within four hours for hardware replacement. They provide better support. Within four hours, they arrange for a replacement. Their support is number one. I would recommend Dell because their support is very good.

Dell's hardware is not as stable as HP's. We see multiple issues, such as hard disk failures. We need to apply updates or patches. Dell is user-friendly. So, it's very easy to apply and download, but the hardware is not stable. This is the only part that needs to be developed from Dell's side.

HP is more expensive than Dell. Dell provides better quotes. They give multiple options to buy the hardware.

How was the initial setup?

Its deployment is very easy. Anybody can deploy it. They provide everything. Its deployment is easy and user-friendly.

For deployment, we have customized ISO for our environment. We use that. For ESXi, we are using the Dell custom image that they provide on their website. We can download that directly from there, and that's it.

What's my experience with pricing, setup cost, and licensing?

One of the clients has been offered a price of $18,000 instead of the regular price of around $25,000.

What other advice do I have?

It supports everything. You can install anything you want. If you want DB, you can do that. If you need high-performance workloads, you need to increase storage capacity. It depends on the configuration, but it will support that. The PowerEdge server has 16 slots. You just need to buy maximum capacity during the purchase.

I would rate Dell PowerEdge Rack Servers a 10 out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2586810 - PeerSpot reviewer
Integration architect at a tech services company with 10,001+ employees
Real User
Top 20
Oct 30, 2024
The biggest ROI comes from transitioning to commodity hardware and removing legacy hardware
Pros and Cons
  • "The hardware itself is pleasant to work with. The management ability, particularly the out-of-band management, seems quite nice. The ecosystem tooling is also pleasant to work with. Additionally, Dell offers good support, and the servers are reliable."
  • "Dell PowerEdge Rack Servers are competitive, but there is room for energy efficiency improvement considering the thermal design and power consumption."

What is our primary use case?

I run network function workloads on Dell PowerEdge Rack Servers.

How has it helped my organization?

Dell PowerEdge Rack Servers has some power-saving options and employs various green IT concepts. PowerEdge servers consume a normal amount of energy. Like any system, it requires significant energy, but the thermal design limits power consumption. Depending on the type of CPU or hardware you add, it will draw the necessary amount of energy. 

They have implemented small measures to reduce planned downtime. You can schedule upgrades and do other things to limit the total downtime, but it isn't significant compared to other solutions. 

What is most valuable?

The hardware itself is pleasant to work with. The management ability, particularly the out-of-band management, seems quite nice. The ecosystem tooling is also pleasant to work with. 

Additionally, Dell offers good support, and the servers are reliable.

What needs improvement?

Dell PowerEdge Rack Servers are competitive, but there is room for energy efficiency improvement considering the thermal design and power consumption. The OpenManage Console offers smart features, but its impact is not significantly better than competitors.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for approximately two and a half years.

What do I think about the stability of the solution?

I haven't experienced any failures with Dell PowerEdge Rack Servers, so I find the stability to be good.

What do I think about the scalability of the solution?

The scalability of Dell PowerEdge Rack Servers is good as well.

How are customer service and support?

I rate Dell support 10 out of 10. Dell support is excellent. They are proactive and maintain regular contact to ensure successful deployments.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?


How was the initial setup?

The initial setup was conducted in-house and was smooth. The deployment and ongoing management of the servers are satisfactory.

What about the implementation team?

The implementation was done internally, without external help.

What was our ROI?

The biggest ROI comes from transitioning to commodity hardware and removing legacy hardware. This includes adopting generic x86 hardware offered by different vendors.

Which other solutions did I evaluate?

Before using Dell, we evaluated multiple vendors. Dell was selected because they fulfilled all the requirements during an RFP process.

What other advice do I have?

I rate Dell PowerEdge Rack Servers 10 out of 10. The system doesn't perform better or worse than competitors, but it performs exactly as expected. I'm getting what I purchased.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System at a tech consulting company with 501-1,000 employees
Real User
Top 10
Oct 30, 2024
Take up less space and are easier to handle
Pros and Cons
  • "Using PowerEdge rack servers has allowed us to use less space. Previously, we used the regular servers, but PowerEdge rack servers take up less space and are easier to handle."
  • "The management of the security architecture could be improved. It takes some time and can be challenging."

What is our primary use case?

I have been using PowerEdge servers primarily for file storage.

How has it helped my organization?

Using PowerEdge rack servers has allowed us to use less space. Previously, we used the regular servers, but PowerEdge rack servers take up less space and are easier to handle.

What is most valuable?

The OpenManage Console improves our IT staff productivity by simplifying platform management. We can keep track of all those servers and do more jobs. The server effectively handles the evolving needs of high-performance workloads. 

What needs improvement?

The management of the security architecture could be improved. It takes some time and can be challenging. 

For how long have I used the solution?

I have been using PowerEdge servers for over 20 years.

What do I think about the stability of the solution?

The overall stability is okay. We had some disk issues with an older version, but newer versions have worked fine.

What do I think about the scalability of the solution?

PowerEdge infrastructure is scalable, but we don't have much need to scale it.

Which solution did I use previously and why did I switch?

We used HP servers before. The main differences between HP and Dell are price and management. Dell is better priced. 

How was the initial setup?

The initial setup was straightforward. We deployed PowerEdge in-house using OpenManage. 

What was our ROI?

The biggest return on investment for me is the stability of the product.

What's my experience with pricing, setup cost, and licensing?

Dell is priced better than alternative solutions.

What other advice do I have?

I rate Dell PowerEdge eight out of 10. PowerEdge servers have improved the overall flexibility of our operations and business a little by simplifying operations and rationalizing placement. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Graphic Designer at a tech services company with 10,001+ employees
MSP
May 22, 2024
Good stability, easy to use, and easy to deploy
Pros and Cons
  • "The solution is easy to use and very stable, and we are happy with it."
  • "It would be nice if it were all included as a part of PowerEdge so you can check your server's performance and availability online."

What is our primary use case?

We use the solution to host on a private cloud. We use a lot of the 600 and 700 series.

How has it helped my organization?

Dell has grown a lot since the fourth generation. When I buy Dell PowerEdge Rack Servers, I don't have to worry about servers, stability, and ease of deployment.

What is most valuable?

The solution is easy to use and very stable, and we are happy with it.

What needs improvement?

Some of Dell's competitors have already been feeding a lot of the performance and availability data to an online platform. We haven't seen that with PowerEdge, or at least we never used it. It would be nice if it were all included as a part of PowerEdge so you can check your server's performance and availability online.

For how long have I used the solution?

I've been using Dell PowerEdge Rack Servers for a long time. I have been using it before it was called PowerEdge.

What do I think about the scalability of the solution?

The solution's scalability is very good. Nowadays, you can jam so much infrastructure into very small 1U or 2U servers, which is very impressive.

How are customer service and support?

The solution’s technical support team is pretty responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use a lot of Supermicro servers, which are very good in terms of customizability. Supermicro servers can also be a lot aggressive in pricing. We use Supermicro for really lower-end and high-end servers. We use Dell for a lot of the middle-end servers.

How was the initial setup?

It is easy to deploy Dell PowerEdge Rack Servers.

What was our ROI?

We have seen a return on investment with the solution in terms of stability and ease of use.

What's my experience with pricing, setup cost, and licensing?

I wouldn't say the solution's pricing is the best, but it's very competitive.

What other advice do I have?

Right now, we're using a lot of 13, 14, and 15-gen PowerEdge servers.

Many of our customers who do encryption at rest use Dell's TPM chip capability, which works.

PowerEdge Servers are very good for handling the evolving needs of high-performance workloads. We were able to use the solution to scale many of our compute nodes, which are used by many of our customers who need a lot of high computing. So, we're pretty happy with it.

Nowadays, PowerEdge is very reliable and has helped reduce unplanned production downtime twice as much as five years ago.

Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Skirmantas Juraska - PeerSpot reviewer
Head of the infrastructure at Hostinger
Real User
May 12, 2024
Powerful And Reliable With Good Warranties
Pros and Cons
  • "It has helped us reduce unplanned downtime by 20% to 30%."
  • "The response time could be better."

What is our primary use case?

We buy the servers without an OS and use Linux and open-source options with it. As we are a web hosting company, these servers primarily serve our customers by hosting their Websites, VPS, Emails, Domains, and other services. We also use them for our own infrastructure and our products.

What is most valuable?

We're a global web hosting company with data centers throughout the world, so we need lots of powerful, reliable, and efficient servers. That’s what Dell PowerEdge servers are. We've been using them for many years and trust the product. 

It has good quality control, and some of my colleagues were able to see this first-hand during a visit to the Dell factory.

We received good demo equipment that helped us pick the best solutions for our business. Plus, we can choose optimal setups and configurations that best fit the needs of our web, cloud, and virtual private server hosting clients.

The servers always arrive with the latest firmware and are very good at handling high-performance workloads. They meet our ever-growing needs, including those associated with AI.

The pricing is very flexible, and the commitment to delivery and working with partners is excellent.

Dell offers us good warranties and is very good at delivering on them when necessary.

In terms of energy consumption, PowerEdge servers are okay. We do find Dell servers to be more efficient than others; however, it depends on the CPU usage and workload. Our newest processors are more power-efficient, and NVMe SSD disc drives help save even more energy. User-friendly OpenManage console helps us efficiently manage the lifecycle of PowerEdge servers. However, we are not using it at full scale.

The servers are easy to set up, and we use a variety of server security features in our current environment. An important advantage is that we can make OS patches and hotfixes without a reboot.

What needs improvement?

We are quite satisfied with our latest configurations. We don't have big complaints at the moment. 

The response time could be better. Everyone is very busy nowadays. It's important to get issues resolved fast. 

For how long have I used the solution?

We've used the solution for around three and four years.

What do I think about the stability of the solution?

The stability is very good. I'd rate stability nine out of ten.

Dell PowerEdge servers improved our IT infrastructure. We have fewer failures and good warranties, and by keeping everything up to date and patched, we reduced unplanned downtime by 20% to 30%. We've also noticed that these servers are 20% more powerful than similar configurations.

What do I think about the scalability of the solution?

As the fastest-growing web hosting company with over 2.5 million clients worldwide, scalability is crucial for us. Dell server scalability is good. If we need more capacity, we just buy more servers. The most recent example is our purchase of 800 Dell servers.

How are customer service and support?

Dell offers helpful technical support, including help and guidance when we have new server configurations.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've been on the market for 20 years and tested a lot of the competition. We've used at least three different vendors before Dell.

How was the initial setup?

The initial setup is straightforward. 

First, we need to ship our servers to a remote location. However, for racking and installing operating systems, et cetera, it takes about one hour. 

What was our ROI?

The ROI is good. I can’t give the exact numbers, but in terms of outcomes, it is profitable.

What's my experience with pricing, setup cost, and licensing?

While pricing is very important, it's not all about the cost. With Dell, we have fewer issues, and updating processes are faster—which makes it worth the cost.

Overall, the solution is fairly priced and cost-effective. The overall pricing is moderate. 

Which other solutions did I evaluate?

We have considered a public cloud server before choosing Dell.

What other advice do I have?

We are Dell partners and customers. 

I'd advise potential users to try Dell. I would recommend the solution.

I'd rate the solution ten out of ten. I'm quite satisfied with how everything is going. We do not have any complaints. 

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Dell PowerEdge R-Series Report and get advice and tips from experienced pros sharing their opinions.