Dell NetWorker Reviews

Our retirement system in Chile is private. In short, in our social security system, when you put funds in every month, you'll have some money for your retirement. One of our client companies uses this solution for backups. There are a lot of terabytes that need to be backed-up.

They have been using this solution for eight years. They are upgrading their hardware every day. Their hardware solution is EMC Data Domain and they use Dell EMC NetWorker in order to store the data. It works fine.

Another one of our clients is a telephone company. They need to keep call data for long periods of time. Our other client is an astronomical observatory — the largest observatory in the world. They use Dell EMC NetWorker to keep track of their astronomical images, etc.

We plan to extend our use of this solution. It's our life — we sell and deploy depending on our clients' needs.

They need to take off the tape and allow us to use different repositories in order to keep the data for five to 10 years. The data storage capabilities should be improved.

The next release will include better integration with Data Domain, which is a really good product.

This solution is very stable.

The technical support is okay, but it could be better.

You need to have some knowledge, but overall, the initial setup is not that complex.

Deployment depends on how many machines you want to back up — but that's not really a big issue. I think it's fast but it depends on if you have virtual machines, and on the size of the machines that you need to backup. The first thing you have to do is design. If you design everything properly, the setup is easy. Once this stage is complete, it's not a problem.

We have some integrators and consultants that help us with deployment.

Just one person is required for deployment, but you need some client representatives, some telecommunication guys, some storage guys, and some virtual machine guys. In reality, only one or two people are necessary — one technician and one project manager.

One technician and one project manager are enough, even for a big project. As long as you plan and you control the different phases of a project, there won't be a problem. 

On a scale from one to ten, I would give this solution a rating of nine.

We primarily use the solution for backup systems at the company. Ther is also a secondary use case whereby if our customers have this software, we can supplement it.

The solution has a longer lifespan. The customer doesn't have to change their solution and upgrade every four years. It's much better for the customer to have a stable piece of software that has a lifespan of maybe ten years or more.

The scaling can be difficult when updates are involved.

Sometimes the systems come in faster than a producer of the software can react to the new features.

The solution should have better access to Linux or virtual systems of files based on Linux. It doesn't matter if it is a hard installation or only a virtual installation. Sometimes the client doesn't need a backup of the whole system and only needs a handful of files. 

The initial setup is complex.

Technical support should be more accessible.

While the company may have been using the solution for ten or more years, I'm new to the organization. I don't have as much experience with it.

The solution offers excellent long-term stability. The product doesn't have a short lifespan, meaning clients can use it and rely on it for ten to 15 years or so. It helps with continuity.

While it might be scalable, every day we see some new operating systems and some new updates, and so on. Occasionally, there is a problem with these new one updates, due to the fact that something is changed in some settings in the new system. Therefore, when you use the old settings for such a backup, sometimes it doesn't work normally. You need to go back and recalibrate.

Technical support is okay. They often have patches and other solutions that can help resolve issues. However, sometimes they are not accessible. It's a big problem.

The initial implementation is not straightforward. It's a bit complex. I wouldn't say the process is easy. You have to create a map of the main points and storage. There are three levels of the agents. While it's easy to use for the customer, setting it up is a bit tricky.

It may be helpful to get the help of an integrator during the implementation process.

While it's my understanding that the solution is a bit expensive, I'm not in sales and therefore can't really comment on actual costs. I can't compare it to other options on the market.

We are an authorized service provider of Dell.

The company is working on a hybrid cloud solution currently.

In general, I would rate the solution nine out of ten. If it offered better access to Linux or virtual systems of files based on Linux, it would be perfect.

I'd advise potential new users to take a look at the product if they are looking for a long-term solution. It is not software for one year. It is likely something that can be used for five or more years. That is why it is better to really research and compare to see if it really is needed as it's a bit hard to install it. And, once implemented, it's likely going to be hard to change.

We are system integrators.

We have many systems that are being backed up using NetWorker, mainly in a virtualized environment, with several typical workloads.

It's a good product that can be integrated easily with the Data domain. 

They have many different products but they don't integrate all of the features into one product. This is an area of failure with this solution. For example, if we want source-side deduplication then we have to use Avamar because this kind of feature isn't available in NetWorker.

Some features in NetWorker are good as well as some features in Avamar are good. If they could combine the features of both products into one single product, it would be better.

In the next release, I would like to see better pricing and more integration with the other products in Dell EMC.

We have been using Dell EMC NetWorker for three years.

We are using the latest version.

It's a stable solution and we have not had any issues.

It's a backup system that is backing up more than 50 different systems.

We plan to continue using this solution. It's a good product.

We have contacted technical support and they have provided us with good technical support. 

We have no issues.

Because NetWorker does not provide all of the features such as source-side deduplication, we have had to go with some other products.

The Installation is quite easy. 

The deployment took a maximum of three to four days.

The complete installation needed a bit of extra time due to some downtime for adding systems. But generally, the basic installation and configuration are done within three to four days.

We have a good engineering team and the internal team is capable of handling the implementation.

The price is a little on the high side, but it's reliable and provides a good service.

There are other products on the market with better pricing, which makes it a challenge to sell NetWorker.

I would definitely recommend NetWorker to others who are interested in using it.

I would rate Dell EMC NetWorker an eight out of ten.

I am a business partner of Dell EMC. For POC purposes, we deploy and use it on-premises to get an overview of each and every feature of Dell EMC NetWorker.

We use Dell EMC NetWorker for physical workload as well as virtual workload. We have deployed it on-premises as well as on the cloud for our clients. We have deployed it for a number of projects, and we are completely satisfied with it.

The best feature of Dell EMC NetWorker is its wide spectrum of available plugins for each and every software that you can back up, such as SAP HANA, Oracle, AXI-based machines, or Dell-based machines. Whatever you want to back up, you can do it with Dell EMC NetWorker. It is a very solid backup software. It is the oldest backup software from EMC, and it comes from Dell EMC's legacy.

It is not easy to understand and deploy. It is complex in nature. Simplicity is not there. When we deploy it, the customer always needs some training from us. To make it user friendly, there should be one agent that can be used to back up every product. Dell EMC NetWorker uses so many user agents. In PowerProtect Data Manager, you can just install its VM, import that VM into vCenter, and you can start to do backups directly from vCenter. However, in Dell EMC NetWorker, you always need one server, and from that server, you need to initiate all backups. You must know the interface and the CLI. It is not user friendly.

It would be a great feature if we can deploy Dell EMC NetWorker on a virtual machine, like Avamar. The additional features that are required in Dell EMC NetWorker are already available in PowerProtect Data Manager and Avamar. Therefore, there is no need to enhance Dell EMC NetWorker. It would be better if they can just rename it to PowerProtect Data Manager or Avamar.

I have been using Dell EMC NetWorker for more than six years.

It is stable.

It always provides you ethical backup. When you reach your maximum license capability, it never stops you from doing your backups. This is a caring feature of this solution that I always liked. 

When you get a license for one terabyte, you can back up 100 terabytes of data. They never stop you from doing that ethically. We always need to follow the ethics of any software. Customers in Pakistan are using over commercial licenses, and they are happy with this feature.

It is excellent from the pricing point of view. It is free with Data Protection Suite. Similarly, when you purchase Avamar, Dell EMC NetWorker is free with one terabyte license capacity. Its price is very competitive. 

We have deployed this solution for many companies and for every kind of company, such as banks, logistics companies. One of the biggest companies in Pakistan is using Dell EMC NetWorker since 2015, and they are very happy with it. Another company with a big data center is using this solution since 2016, and they are also happy. There is no challenge in adapting and having this solution in your environment.

Dell EMC NetWorker is a very good software for physical workloads and virtual workloads. It is known for certain features. PowerProtect Data Manager is a next-generation backup software. It also provides you the simplicity and ease of use. It is not complex. I always recommend using the latest backup software. I would first recommend PowerProtect Data Manager. Avamar would be number two, and Dell EMC NetWorker would be number three. 

I would rate Dell EMC NetWorker a seven out of ten. 

We are service providers and provide NetWorker for our end-users, our customers.

For POC purposes, we use it on our premises. Also, to have an overview of each and every kind of NetWorker.

We have a number of projects that we supply Networker for and we are completely satisfied with it. We use NetWorker to serve both workload types; a physical workload, and a virtual workload.

Dell EMC NetWorker is a very solid Backup software. It is the oldest backup software from EMC. It comes from Dell EMC's legacy.

The most valuable feature of NetWorker is the wide spectrum of available plugins for each and every software you can back up. For example, SAP, SAP S/4HANA, Oracle, and AIX.

Networker is very good backup software. It always provides you with incremental backups.

When you reach out to your maximum license availability, or you exceed your license limit, NetWorker never stops doing your backups.

With one terabyte of a license, you can back up a hundred terabytes of data back up. They never stop doing that. We always need to follow a fixed software but some customers have an overcapacity license, and they are happy about this feature.

It has a rich set of features.

It is not easy to understand. 

It's not easy to deploy.

It's complex in nature.

When it's deployed, the customers always need to have training from us. In order to make it user-friendly, there is an agent that can be used to back up every product.

Networker users many agents, and just like Powerprotect Data Manager, you can install its VM to import the VM into vCenter, and from Center, you can start your backups.

With NetWorker, you always need to have one server, and from that server, you need to initiate all backups.

You will need to know the interface and NetWorker CLI.

It's not user-friendly.

If NetWorker could be deployed on a virtual machine, similar to Avamar, that would be a great feature.

The features that are required in NetWorker are available in PowerProtect and Avamar. There is no need to enhance Networker, they just need to rename it to PPDM or Avamar. That would be better.

I have been using Dell EMC NetWorker for six years, since 2014.

This product is stable. Our customers have never experienced any issues.

Dell EMC NetWorker is scalable.

We have many different companies that we deal with, some are banks, using Networker. One of the largest companies in Pakistan has been using this solution since 2015. Another client with a big data center has been using it since 2016. We have many other vendors who are happy with this solution.

The NetWorker price point is excellent. When you purchase the Data Protection Suite, NetWorker is free with that suite. If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity.

NetWorker is very competitive.

NetWorker is a good product.

There is no challenge in having NetWorker in your environment.

Powerprotect Data manager is the next generation backup software. I would recommend using the latest backup software suite.

NetWorker is also a very good backup software, for physical or virtual workloads. People know the features that NetWorker is providing.

If I had to choose one, I would go with Powerprotect. It provides simplicity and ease of use. It is not complex. Second I would recommend Avamar, then it would be Networker.

I would rate Dell EMC NetWorker a seven out of ten.

We are customers of Dell and I'm a Data Protection Supervisor Engineer at a Telecommunications company.

Data domain is the best feature in this solution. I think that this application was better when it was a backup window for a huge number of VMs. 

Networker with Data Domain  has a great value in integration with VMware regarding the enhanced backup window and high value of deduplication and capacity saving we can get with this setup especially in case of protecting high number of VMs.

Things could be improved in several areas beginning with support. If you compare it to Commvault or Veritas solutions, their support is better than Networker. In terms of features that are lacking, I think the restore feature is important and it's not available on NetWorker. The other solutions have more programs. 

For additional features, I'd like to see integration with any storage place. NetWorker finance also doesn't enable deduplication, there is no source deduplication while using NetWorker, it's only accessible if it's on a different domain. I hope to see that in the next release. I also think the data protection adviser should be embedded in the NetWorker software so there is no need to install another server to collect logs. Finally, the PMR is no longer supported in Linux. 

I've been using this solution for 5 years. 

We have a few bugs but it's generally a stable solution. 

Technical support really needs improvement. Getting assistance is a long journey starting with collecting logs. If we're lucky, we can have things sorted in a day. If the issue is related to an application or a link or a restore issue, anything regarding the performance, it's very difficult to get assistance. 

The initial setup is easy, it's not complex.

The best feature in NetWorker is the data domain. If you're not using that then you cannot use NetWorker with any media or any storage vendor. There's no protection adviser to get selective reports and the graphs, so you need to get other products for that and it will consume a new server in your infrastructure. If you're providing customer support the solution is limited. I don't recommend this for dealing with customers. I do recommend it for internal use and for data domain only. You can get the best performance and best deduplication value and capacity saving.

I would rate this solution a six out of 10. 

We are using Dell EMC NetWorker for backup and restore purposes.

The support for legacy products is very good.

The components for container support such as Docker and Kubernetes need improvement. They are lacking.

Stability needs improvement. Also, scalability could be better.

I would like to see better support for the container systems, and we would like to see more support for image backups instead of pure file backups. Image backups are faster.

I have been using this solution for more than 15 years.

We are not using the latest version, we are one major version behind.

We have had some issues with stability, but we can't say for certain that it is an issue with the client's environment, or if it's an issue with the server.

It's a scalable solution.

We have approximately 5,000 clients per backup server, and we have six servers.

We have not contacted technical support. We have only had a few issues that we were able to resolve.

For newer software, EMC has expressed that they will not be supporting NetWorker for much longer. It is my understanding that they will continue for the next two years only. 

We are looking for new technology, and we are in the middle of an RFI.

I would not recommend Dell EMC NetWorker, as the product will end in a few years.

I would rate Dell EMC NetWorker a seven out of ten.

We use the Dell EMC NetWorker to make backups for our virtual environment. We have about 14 servers and we backup everything using NetWorker.

The backup capabilities and the automatization of the backup - along with the potential to make the back up on a virtual machine - are the solution's most valuable aspects. 

It's not just about making a backup on a file level. It's about backing up the entire machine all at once that's very useful for us.

Technical support could be improved. They shouldn't just serve those who speak English. The technical support should be in the national language of the country they are servicing and not only in English due to the fact that it's sometimes difficult for us to explain all the things that are going wrong in an unfamiliar language. It creates a communication barrier and makes getting problems solved harder.

The solution is not easy to administer unless you are very familiar with the product.

The licensing rules are difficult to navigate and understand.

The administrator's interface should be much easier to navigate.

I've been using the solution for four years.

It would be hard to judge the scalability as we have never tried to expand the solution. However, I suspect it may be challenging as the solution has difficult licensing rules.

Technical support is okay, however, they only offer service in English. If you don't speak English, or English is not your first language, you will have issues with communicating.

Before Dell EMC NetWorker we used to use Novell NetWare and the Novell Network and Backup. We needed to switch due to the fact that Novell is no longer available in Europe.

We didn't handle the implementation ourselves. I wouldn't be able to discuss the procedure or if it ultimately was complex or straightforward.

The reseller took about one month to help us internally understand how to work with the solution. We were grateful for the help as the solution is not easy to administer. 

We have two people who are responsible for the solution and the backups.

Our reseller handled the initial setup on our behalf. They did a good job. We were satisfied with their level of service.

Licensing rules are very complicated in NetWorker. The license depends on, in one version, the value of the backup data, and, in another, the physical workstation. It changes from version to version.

I do not know other solutions very well. I know of Hewlett Packard's backup solution. That said, I only know NetWorker and Avamar. These two products are from Dell. 

We're Dell customers. We don't have a business relationship with the company.

I am the administrator of our Dell EMC NetWorker and I make backups of the servers and also run the solution. We only backup our server. We do not back up a user's workstation. The only backups are made by the administrators.

From my perspective, Dell EMC NetWorker is a good solution to make backups. I'd rate the solution nine out of ten. I'd rate it higher if the administrator's interface was easier to navigate.