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reviewer1315983 - PeerSpot reviewer
Works at a financial services firm with 10,001+ employees
Real User
Stable and easy to use but it could be more flexible, scalable, and have better support
Pros and Cons
  • "It's easy to use."
  • "They need more support for image backups."

What is our primary use case?

We use Dell EMC NetWorker for several solutions we have had such as Exchange, Microsoft SQL, Linux, Windows File, File data backups, and Oracle Databases.

What is most valuable?

It's easy to use.

What needs improvement?

NetWorker is coming to end-of-life in a couple of years, and even Dell has said that they are not going to continue with it. They no longer develop it.

They put their efforts into the new Power Protect products instead. 

Support for the cloud could be better and with the existing features, it could be a bit more robust. Also, the flexibility could be improved.

They need more support for image backups.

For how long have I used the solution?

The company has used this solution for 15-20 years.

We are not working with the latest version.

Buyer's Guide
Dell NetWorker
May 2025
Learn what your peers think about Dell NetWorker. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,823 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's a pretty stable solution.

What do I think about the scalability of the solution?

It's not scalable. Once you have created a backup server and you have configured it for a specific load, then you can't change it. 

You have to estimate how big the load is that you are going to have. If that increases, suddenly, you will need to create a new server. 

I wouldn't suggest that it is scalable. Scalability is an area that needs improvement.

We are an admin group and we have several technicians that look into it as well. We have 40 users in our organization.

How are customer service and support?

Experience with technical support varies, sometimes they are very good and other times they are not that good.

However, their higher levels of Technical support are very good.

Which solution did I use previously and why did I switch?

I used other solutions in earlier employments. This company has been using NetWorker for as much as 20 years.

How was the initial setup?

I did not participate in the installation. It was already installed when I arrived.

We have a team of 5 engineers to deploy and maintain this solution.

What's my experience with pricing, setup cost, and licensing?

They are not cheap. I don't know the fees specifically but they should definitely be cheaper. Everything should be cheaper :-)

What other advice do I have?

Since they are going to stop developing this solution, I cannot recommend it to others.

I would rate Dell EMC NetWorker a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1096965 - PeerSpot reviewer
Systems Administrator Team Leader at a retailer with 1,001-5,000 employees
Real User
Duplication ratios and compression are very high but it is not compatible with other cloud environments
Pros and Cons
  • "There are no problems in terms of stability."
  • "They need to be compatible with the cloud because EMC NetWorker cannot compete with other products at the moment. EMC focuses only on their own cloud and do not take into consideration other cloud vendors."

What is our primary use case?

We have everything - we have Oracle databases, SQL databases, Windows platforms, Linux platforms, Exchange Servers. We have many servers along with several different storages. This is a very big group with a variety of systems.

What is most valuable?

Although Dell EMC NetWorker is a little bit more complex to combine with other products, it is really a very strong product. It became stronger when we started doing backups to disks instead of to data simulators when we import the Data Domain. The solution became stronger because the backup to disks is faster and the duplication ratios and compression are very high so it will save lots of space at this storage size. The granularity of the Exchange Servers is very good.

What needs improvement?

In terms of what can be improved, they need to be compatible with the cloud because EMC NetWorker cannot compete with other products at the moment. The other products like Veeam and Commvault are more flexible and are more compatible with other cloud vendors. EMC cannot do the same thing. EMC focuses only on their own cloud and do not take into consideration other cloud vendors.

For how long have I used the solution?

I started using Dell EMC NetWorker in 2012.

What do I think about the stability of the solution?

It's stable. It is very, very stable software.

There are no problems in terms of stability. But as I said, the configuration, the deployment, etc... are more complex when you compare to the other products. That's the only thing. But from a stability point of view, it is very stable.

What do I think about the scalability of the solution?

In terms of scalability, unfortunately, we were unable to upgrade the EMC NetWorker. We're still on version 8.1. So I have no idea of the capabilities of the latest release in terms of scalability. But for sure, when you compare to other products, EMC NetWorker will not be able to compete because other products are more agile and more compatible with many cloud vendors. They need to put more effort into that.

Despite it being more complex, it is a very powerful solution but still requires effort so that users can have good access to it. I cannot see people choosing EMC Networker. At the moment everybody chooses to go for Veeam and Commvault. At the moment everybody is waiting for BIM to go to Commvault. I've been in a deep study of the previous one and backup solutions, and I met many people and everybody prefers to go with Commvault or Veeam. I didn't see anybody preferring to go with EMC NetWorker.

How was the initial setup?

The initial setup is complex. It requires a long brainstorming because you need to consider servers, storages, storage nodes, client servers, and the main backup server. It's quite complex. Brainstorming and designing will take time. You need the full verification and sometimes more than that if you have many servers where you need to install the client.

What about the implementation team?

In order to implement, a consultant is needed. Without that, you cannot do it yourself. You can do it but there is a risk. So it's better to have another person.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, yes, of course, EMC is cheaper. Commvault is more expensive. Maybe with the latest release, EMC Networker became more expensive, but I have no idea about the latest prices from EMC. Whatever we spent on EMC NetWorker was far cheaper.

What I've seen is renewal prices. Maybe the price of the implementation would be more expensive. But, at least from what I've seen, Commvault is more expensive than EMC NetWorker.

Which other solutions did I evaluate?

There are some main differences between Commvault and NetWorker and a lot of people prefer Commvault. First of all, worldwide ranking. If you look at the ranking starting from 2017 until today, you will find Commvault is always ranked first of second. EMC is not at those levels. Whenever you want to buy a backup solution, you need to look at the worldwide ranking. You need to conduct customer feedback. This is the first main difference between EMC NetWorker and Commvault. The second thing is their architecture, which is easier with Commvault. Commvault is easier to deploy.

What other advice do I have?

On a scale of one to ten, I would give Dell EMC NetWorker a seven.

They need to allow EMC NetWorker to be more agile and flexible with other cloud vendors. It has to come into the cloud arena because now everybody's talking cloud. They shouldn't be only restricted to on-premise. Everybody now is talking cloud, so it has to talk the latest language in IT. You need to make it more compatible with cloud vendors. When you talk about Commvault, it is very compatible with many cloud vendors like AWS. But you do not see the same thing with EMC NetWorker. They need to work on this point.

I would not hesitate to go to Commvault. Undoubtedly, Commvault is better. It is the best. If somebody would ask me which one to choose between EMC or Commvault, I would not hesitate to say go for Commvault rather than for EMC NetWorker.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell NetWorker
May 2025
Learn what your peers think about Dell NetWorker. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,823 professionals have used our research since 2012.
IT Specialist at a university with 10,001+ employees
Real User
A complicated enterprise-level backup solution
Pros and Cons
  • "Storage-wise, EMC is user-friendly."
  • "The configuration is too complex."

What is our primary use case?

We mostly use this solution for file-based backups. 

We are a global company. We use NetWorker and other backup products throughout the world. We have a very close and long-term relationship with the EMC Networker and we are not going anywhere. We have roughly 30 to 40 TB of data stored with them.

We use this solution daily.

We have scheduled backups, daily, weekly, and monthly and we use the dashboard as a monitoring tool; if there is a failure, we can reconnect all the operational activity.

I don't directly do the backups, my backup administrator coordinates with EMC regarding all configurations, upgrades, and operational needs.

What is most valuable?

Storage-wise, EMC is user-friendly.

What needs improvement?

The configuration is too complex. As a backup solution, it's not user-friendly.

For how long have I used the solution?

I have been using EMC NetWorker since 2014.

What do I think about the stability of the solution?

Dell EMC NetWorker is stable. We don't have any issues scalability-wise, but configuring and upgrading are complex.

What do I think about the scalability of the solution?

Scaling out is very easy. We have a capacity-based license so we have no issues with the scalability.

How are customer service and technical support?

I personally don't deal with customer support but due to multiple unsuccessful attempts to upgrade, my administrator is not satisfied.

Which solution did I use previously and why did I switch?

We are using Microsoft BPM in parallel; it's not an enterprise backup solution, but it is an alternate solution. EMC is a one-vendor solution — that's why we chose it, but it is not a good backup solution, it's a complex solution.

How was the initial setup?

The initial setup is complex. Currently, my team is doing an upgrade and they are having a lot of trouble. They have attempted it multiple times but are still unable to complete the upgrade.

What about the implementation team?

We are located in Pakistan, we have a vendor that supports and guides us. The configuration and upgrades are not simple compared to storage and other uses; it's much more complex.

We have our own team that takes care of all maintenance-related issues.

What's my experience with pricing, setup cost, and licensing?

We're using a capacity-based license. My administrator can take backups as per we have the license. Our license includes support and maintenance. 

What other advice do I have?

In my opinion, Networker is not a very good product. It's very complex compared to Veeam and other products. In short, we needed a single bundle solution, that's why we chose Networker. Overall, I think Veeam is better.

I don't recommend it because of its complexity and the updates, etc. We don't recommend that anyone uses Networker. We recommend looking into Veeam or another solution.

On a scale from one to ten, I would give Networker a rating of five.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CTO at New Horizon Computers
Real User
A solid backup software with a wide spectrum of plugins, but not easy to understand and deploy
Pros and Cons
  • "The best feature of Dell EMC NetWorker is its wide spectrum of available plugins for each and every software that you can back up, such as SAP HANA, Oracle, AXI-based machines, or Dell-based machines. Whatever you want to back up, you can do it with Dell EMC NetWorker. It is a very solid backup software. It is the oldest backup software from EMC, and it comes from Dell EMC's legacy."
  • "It is not easy to understand and deploy. It is complex in nature. Simplicity is not there. When we deploy it, the customer always needs some training from us. To make it user friendly, there should be one agent that can be used to back up every product. Dell EMC NetWorker uses so many user agents. In PowerProtect Data Manager, you can just install its VM, import that VM into vCenter, and you can start to do backups directly from vCenter. However, in Dell EMC NetWorker, you always need one server, and from that server, you need to initiate all backups. You must know the interface and the CLI. It is not user friendly. It would be a great feature if we can deploy Dell EMC NetWorker on a virtual machine, like Avamar. The additional features that are required in Dell EMC NetWorker are already available in PowerProtect Data Manager and Avamar. Therefore, there is no need to enhance Dell EMC NetWorker. It would be better if they can just rename it to PowerProtect Data Manager or Avamar."

What is our primary use case?

I am a business partner of Dell EMC. For POC purposes, we deploy and use it on-premises to get an overview of each and every feature of Dell EMC NetWorker.

We use Dell EMC NetWorker for physical workload as well as virtual workload. We have deployed it on-premises as well as on the cloud for our clients. We have deployed it for a number of projects, and we are completely satisfied with it.

What is most valuable?

The best feature of Dell EMC NetWorker is its wide spectrum of available plugins for each and every software that you can back up, such as SAP HANA, Oracle, AXI-based machines, or Dell-based machines. Whatever you want to back up, you can do it with Dell EMC NetWorker. It is a very solid backup software. It is the oldest backup software from EMC, and it comes from Dell EMC's legacy.

What needs improvement?

It is not easy to understand and deploy. It is complex in nature. Simplicity is not there. When we deploy it, the customer always needs some training from us. To make it user friendly, there should be one agent that can be used to back up every product. Dell EMC NetWorker uses so many user agents. In PowerProtect Data Manager, you can just install its VM, import that VM into vCenter, and you can start to do backups directly from vCenter. However, in Dell EMC NetWorker, you always need one server, and from that server, you need to initiate all backups. You must know the interface and the CLI. It is not user friendly.

It would be a great feature if we can deploy Dell EMC NetWorker on a virtual machine, like Avamar. The additional features that are required in Dell EMC NetWorker are already available in PowerProtect Data Manager and Avamar. Therefore, there is no need to enhance Dell EMC NetWorker. It would be better if they can just rename it to PowerProtect Data Manager or Avamar.

For how long have I used the solution?

I have been using Dell EMC NetWorker for more than six years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It always provides you ethical backup. When you reach your maximum license capability, it never stops you from doing your backups. This is a caring feature of this solution that I always liked. 

When you get a license for one terabyte, you can back up 100 terabytes of data. They never stop you from doing that ethically. We always need to follow the ethics of any software. Customers in Pakistan are using over commercial licenses, and they are happy with this feature.

What's my experience with pricing, setup cost, and licensing?

It is excellent from the pricing point of view. It is free with Data Protection Suite. Similarly, when you purchase Avamar, Dell EMC NetWorker is free with one terabyte license capacity. Its price is very competitive. 

What other advice do I have?

We have deployed this solution for many companies and for every kind of company, such as banks, logistics companies. One of the biggest companies in Pakistan is using Dell EMC NetWorker since 2015, and they are very happy with it. Another company with a big data center is using this solution since 2016, and they are also happy. There is no challenge in adapting and having this solution in your environment.

Dell EMC NetWorker is a very good software for physical workloads and virtual workloads. It is known for certain features. PowerProtect Data Manager is a next-generation backup software. It also provides you the simplicity and ease of use. It is not complex. I always recommend using the latest backup software. I would first recommend PowerProtect Data Manager. Avamar would be number two, and Dell EMC NetWorker would be number three. 

I would rate Dell EMC NetWorker a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
CTO at New Horizon Computers
Real User
Feature-rich with a wide spectrum of additional plugins, but it's complex in nature and not easy to deploy
Pros and Cons
  • "When you reach out to your maximum license availability, or you exceed your license limit, NetWorker never stops doing your backups."
  • "It's complex in nature."

What is our primary use case?

We are service providers and provide NetWorker for our end-users, our customers.

For POC purposes, we use it on our premises. Also, to have an overview of each and every kind of NetWorker.

We have a number of projects that we supply Networker for and we are completely satisfied with it. We use NetWorker to serve both workload types; a physical workload, and a virtual workload.

What is most valuable?

Dell EMC NetWorker is a very solid Backup software. It is the oldest backup software from EMC. It comes from Dell EMC's legacy.

The most valuable feature of NetWorker is the wide spectrum of available plugins for each and every software you can back up. For example, SAP, SAP S/4HANA, Oracle, and AIX.

Networker is very good backup software. It always provides you with incremental backups.

When you reach out to your maximum license availability, or you exceed your license limit, NetWorker never stops doing your backups.

With one terabyte of a license, you can back up a hundred terabytes of data back up. They never stop doing that. We always need to follow a fixed software but some customers have an overcapacity license, and they are happy about this feature.

It has a rich set of features.

What needs improvement?

It is not easy to understand. 

It's not easy to deploy.

It's complex in nature.

When it's deployed, the customers always need to have training from us. In order to make it user-friendly, there is an agent that can be used to back up every product.

Networker users many agents, and just like Powerprotect Data Manager, you can install its VM to import the VM into vCenter, and from Center, you can start your backups.

With NetWorker, you always need to have one server, and from that server, you need to initiate all backups.

You will need to know the interface and NetWorker CLI.

It's not user-friendly.

If NetWorker could be deployed on a virtual machine, similar to Avamar, that would be a great feature.

The features that are required in NetWorker are available in PowerProtect and Avamar. There is no need to enhance Networker, they just need to rename it to PPDM or Avamar. That would be better.

For how long have I used the solution?

I have been using Dell EMC NetWorker for six years, since 2014.

What do I think about the stability of the solution?

This product is stable. Our customers have never experienced any issues.

What do I think about the scalability of the solution?

Dell EMC NetWorker is scalable.

We have many different companies that we deal with, some are banks, using Networker. One of the largest companies in Pakistan has been using this solution since 2015. Another client with a big data center has been using it since 2016. We have many other vendors who are happy with this solution.

What's my experience with pricing, setup cost, and licensing?

The NetWorker price point is excellent. When you purchase the Data Protection Suite, NetWorker is free with that suite. If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity.

NetWorker is very competitive.

What other advice do I have?

NetWorker is a good product.

There is no challenge in having NetWorker in your environment.

Powerprotect Data manager is the next generation backup software. I would recommend using the latest backup software suite.

NetWorker is also a very good backup software, for physical or virtual workloads. People know the features that NetWorker is providing.

If I had to choose one, I would go with Powerprotect. It provides simplicity and ease of use. It is not complex. Second I would recommend Avamar, then it would be Networker.

I would rate Dell EMC NetWorker a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1315983 - PeerSpot reviewer
Works at a financial services firm with 10,001+ employees
Real User
Supports legacy products well but the container support is lacking
Pros and Cons
  • "The support for legacy products is very good."
  • "I would like to see better support for the container systems, and we would like to see more support for image backups instead of pure file backups."

What is our primary use case?

We are using Dell EMC NetWorker for backup and restore purposes.

What is most valuable?

The support for legacy products is very good.

What needs improvement?

The components for container support such as Docker and Kubernetes need improvement. They are lacking.

Stability needs improvement. Also, scalability could be better.

I would like to see better support for the container systems, and we would like to see more support for image backups instead of pure file backups. Image backups are faster.

For how long have I used the solution?

I have been using this solution for more than 15 years.

We are not using the latest version, we are one major version behind.

What do I think about the stability of the solution?

We have had some issues with stability, but we can't say for certain that it is an issue with the client's environment, or if it's an issue with the server.

What do I think about the scalability of the solution?

It's a scalable solution.

We have approximately 5,000 clients per backup server, and we have six servers.

How are customer service and technical support?

We have not contacted technical support. We have only had a few issues that we were able to resolve.

What other advice do I have?

For newer software, EMC has expressed that they will not be supporting NetWorker for much longer. It is my understanding that they will continue for the next two years only. 

We are looking for new technology, and we are in the middle of an RFI.

I would not recommend Dell EMC NetWorker, as the product will end in a few years.

I would rate Dell EMC NetWorker a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Michael Schwarzer - PeerSpot reviewer
Managing Director at INT/box GmbH
Real User
Top 10
Works well for small-scale NFS file backup and disaster recovery
Pros and Cons
  • "The most valuable features for us at the moment are NFS, file system backup, and IP backup."
  • "We are looking forward to better stability in future versions."

What is our primary use case?

I was hired as a solution architect and implementation specialist for this solution. We are maintaining this solution for a customer in Hamburg, Germany.

I am working with an SAP on Oracle solution at the moment.

Our customers use this solution for backup and disaster recovery.

The usual deployment model for this solution is on-premise.

What is most valuable?

The most valuable features for us at the moment are NFS, file system backup, and IP backup.

What needs improvement?

The main problem that we are having had to do with stability. We are looking forward to better stability in future versions.

Our customers often ask for better integration with Microsoft Exchange.

For how long have I used the solution?

I have been using this solution for six years.

What do I think about the stability of the solution?

Stability is something that needs to be improved.

What do I think about the scalability of the solution?

This is a highly scalable solution, but on a larger scale, it is not very stable.

Which solution did I use previously and why did I switch?

I was contracted to migrate our client's disaster recovery environment from Tivoli Storage Manager to EMC NetWorker.

How was the initial setup?

The solution itself was easy to set up, but configuring a global disaster recovery environment was quite complex.

What about the implementation team?

I am a consultant who implements these solutions for our clients.

What other advice do I have?

When it comes to choosing this solution, it depends on the environment and the scenarios that you're focused on. There are many advantages with EMC NetWorker compared to other disaster recovery solutions, but the software is lacking in some areas that other vendors focus on. It really depends on what you want to get from the solution.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Shrikant Teggi - PeerSpot reviewer
Sr. Area Technical Manager at tata elxsi
Reseller
Top 5
Very user-friendly with a good interface
Pros and Cons
  • "Very user-friendly with a good interface."
  • "Could have a better recovery system."

What is our primary use case?

The primary use case is for system and data backup. I'm the area technical manager and we are resellers. 

What is most valuable?

This is a good solution and our clients are happy with it. There are no issues and it meets expectations. It's very user-friendly with a good interface. 

What needs improvement?

I'd like to see a faster recovery window. Having a better recovery system would make a big difference. 

For how long have I used the solution?

We've been using this product for 20 years. 

What do I think about the stability of the solution?

The stability is great. 

What do I think about the scalability of the solution?

The scalability is good, we currently have over 100 users. 

How are customer service and support?

Customer support is very good and I rate it highly. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very straightforward and usually takes a couple of hours. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are a little high. Dell has different kinds of licenses including a traditional license and a capacity-based license.

What other advice do I have?

I recommend this solution and rate it nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Dell NetWorker Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Product Categories
Backup and Recovery
Buyer's Guide
Download our free Dell NetWorker Report and get advice and tips from experienced pros sharing their opinions.