Dell NetWorker Reviews

I've been using this solution for backups and restoration.

Backup reliability for this solution is fine. It's good.

Dell EMC NetWorker is still not mature, compared to its competitors. For example: the TSM (Tivoli Storage Manager) of IBM is very accurate in error logs, and it is very rare to get failure alerts when using the TSM. It's fast and reliable which I didn't see from Dell EMC NetWorker. Another example is the Veritas which I also have experience with. Though Veritas is lower in level compared to the TSM, Veritas is more user-friendly than the TSM.

All features for Dell EMC NetWorker are good, but they are not something to be happy about.

Sometimes this solution shows some errors, e.g. related to open files. It is based on Java, which is very bad. There's so many issues not reflecting what's really happening in the background.

Reporting is very bad in Dell EMC NetWorker. It's also very difficult to get whatever you need based on the backup time duration.

Dell EMC NetWorker has so many versions in a short span of time, which contain a lot of bugs that need to be fixed because each upgrade has its own issues. For every new update of this solution, bugs get fixed, but something new, e.g. a new bug comes up in each version which needs to be fixed. 

I've been using Dell EMC NetWorker for four years.

This solution is 95% stable.

This solution is scalable. It's easy to scale. The only thing that matters in terms of scalability is the storage for the data domain, e.g. adding the disk and another unit, and that's it.

Support, especially from the Middle East region, is very bad. Sometimes support is good, but it's usually bad.

Setting up Dell EMC NetWorker is not complex. The setup was straightforward.

We implemented this solution internally, with guidance from the Dell team.

The price for this solution is cheaper than other products. The price is the only reason we are renewing, otherwise we'll be moving to Veeam.

I evaluated IBM TSM (Tivoli Storage Manager) and Veritas.

We deployed Dell EMC NetWorker to 300 machines. It took us six to seven months to stabilize all issues during the upgrade and complete the deployment.

We only did maintenance for the upgrade and for versions such as the kernel, or the code slash code upgrade, or the version of the software. No major maintenance was needed for this solution.

There are two users in our company working with Dell EMC NetWorker. The backup is a daily process, while administration is not done on a daily basis. For checking and reviewing errors and failures, this solution is used daily.

Usage will depend on the company: how much activity they have and the types of activity they have, e.g. registration or development through IT.

The main reasons we're thinking of switching from Dell EMC NetWorker to another product include the reporting, support, and the bugs. There are so many issues we find annoying which require additional resources.

My advice to people looking into implementing this solution is that for big environments, it's so complicated. For example, for a clustered environment, you have a clustered environment for Oracle RAC, where you have so many firewalls in between, but Dell EMC NetWorker is not mature enough to handle that kind of environment and setup. Oracle RAC works well in big environments, but not this solution. Dell EMC NetWorker would be good for smaller environments where it won't be heavily used. We are an airline company with 300 machines, but we're not comparable to a big company like Google.

My rating for Dell EMC NetWorker is a seven out of ten.

We run a software-based service. You need a network of software, and for that, you need one physical server with the connectivity of fiber cables and fiber cords. The server configuration has to be high.

I like that it's stable and scalable. 

It could be more user-friendly. 

I have been handling Dell NetWorker for about a year and a half. 

Dell NetWorker is a stable product. 

On a scale from one to ten, I would rate its stability at seven.

Dell NetWorker is a scalable product.

On a scale from one to ten, I would rate its scalability at seven.

I have a capacity-based license, but I don't know the exact cost of that license.

On a scale from one to ten, I would give Dell NetWorker a seven.

We provide this solution to our customers and we are partners with Dell. I'm an information consultant. 

The valuable features are scalability, virtual environment protection, and the migration to OneCloud feature. All the features are excellent. 

This is an expensive solution, in addition to which, the interface is not user-friendly. We're sometimes looking for a feature on one interface and it's on another. It would be helpful if they would centralize everything on one interface.

I've been using this solution for two years. 

The solution is stable. 

The solution is scalable.

Dell support is the best in the world. 

The initial setup is very complex but once that's done, the rest is easy. We've deployed this solution to 10 customers. 

NetWorker is a very expensive solution. 

I usually compare NetWorker with NetBackup which comes with IBM Spectrum Connect. I think NetBackup is a better solution. In our country, it's only the communication operators who use this solution because they have more data to manage every day.

This solution is suitable for enterprise-size organizations. I usually only provide NetWorker as an option if the customer asks for it. If it were my choice, I would recommend Veeam or IBM Spectrum Protect.

I rate the product six out of 10. 

We use Dell NetWorker for backup on tape libraries and for integration with old systems. 

The solution requires better technical support. There also needs to be improvements made to the integration with the environment. This includes an improvement made to the restored models for a lot of applications.

I have been using Dell NetWorker for 10 years.

Dell NetWorker is not the best solution, but it is decent. Many customers depend on it for backup.

Dell NetWorker is a software, it is not scalable. This is not required.

Technical support for Dell NetWorker is not good. The technicians are in the USA. When you open a ticket, they send the concern to India. There, the team does not have enough knowledge to support you.

Neutral

The initial setup of Dell NetWorker uses a software package that you can implement on the server, operating system, or on a virtual machine. The software implementation takes about 30 minutes. The integration with the whole environment depends on the size of the environment.

Dell NetWorker has two types of licensing models. One is a capacity license and the other is a circuit license for virtual machines.

I do not recommend Dell NetWorker as a solution. I rate the product a five out of ten overall.

We use Dell EMC NetWorker for our database and applications.

Because of the duplication feature, we were able to save a significant amount of storage space. We do not have to duplicate the data that is being backed up to storage. With this feature, we can back up a single data set rather than multiple data sets.

It has enabled us to save a significant amount of storage space while also lowering our storage acquisition costs.

Deduplication is the most valuable feature of this solution.

It is very intuitive and easy to use.

I believe that the area of support could be improved. They don't appear to have an adequate number of staff members to assist us if we have any problems. It would be extremely beneficial if they could provide local support.

I would like to see encryption included in the next release to encrypt the data that we are backing up.

I have been working with Dell EMC NetWorker for three years.

It is very stable. We have no issues with the stability of Dell EMC NetWorker.

Dell EMC NetWorkerDell is a scalable product.

We upgraded to a newer version twice.

We have a large company with over 200 users.

The initial setup was easy.

We were able to complete the installation ourselves.

Dell EMC NetWorker is very expensive.

Licensing fees should be reduced. It is a bit expensive, but it is a good application.

I used to manage the backups, but I am no longer responsible for them.

I would rate Dell EMC NetWorker a seven out of ten.

Primarily, I use the solution in order to backup to tape, usually for long-term backups.

With NetWorker, I'm still trying to use it more now, as I wasn't so much in the past.

I like how easily I am able to recognize the labels, the barcodes on the tape. With NetWorker, once you know your tapes and you have your record of them, you should be able to identify them easily.

The updated graphical interface is better than it used to be.

The initial setup is very straightforward. 

The solution is very stable.

We find the product to be scalable. 

Technical support is very helpful.

In older versions, the graphical user interface isn't so good. 

There should be more vendors incorporated into the solution.

I've been using the solution for about two years or so. 

We have found the stability to be quite good. The performance is reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The solution scales well. If a company needs to expand it, it can do so. 

We have five people working on the solution in our company.

We do not plan to increase usage at this time. In fact, we may switch to another solution.

We have been satisfied with technical support. They've been helpful and responsive. 

A company will find the initial setup wot be straightforward. It's not complex or overly difficult. The implementation process is easy.

I can't speak to the licensing costs.

We are considering switching to Commvault. We're looking into it a bit more. However, that would depend on what the client would like to do. It's not up to us.

I've been using the solution as a customer and an end-user.

I work on the latest version of the solution, however, I can't speak to the exact version number. 

Currently, I'm just trying to find out if, let's say you've done a backup with NetWorker in the past, how are you'll be able to migrate that data to Commvault.

I'd rate the solution at an eight out of ten.

The primary use cases are file system backup, endpoint backup, and virtualization backups.

We are using it with Quantum and Dell Data Domain.

The GUI is user-friendly.

The performance is improving. It used to be that NetWorker's performance was not very good but after integration with Data Domain, and after they switched to a quality-based network solution, the performance increased.

Over the past five to six years, the speed that NetWorker connects between networks and servers has improved. It used to take a long time.

We are using DD Boost and it is helpful.

The integration of the web API should be improved. There has been new functionality added to the API but it should be easier to understand.

The Backup module should be improved, especially the functionality for SharePoint and SQL Server. We are having issues when we are trying to backup up Microsoft applications, and it happens when the data is very large. For example, our database is 19 terabytes and this is very large for NetWorker, so it runs slowly. We are not able to tune it and segment it. If it were a file system, then we could split it into smaller pieces. In cases like this, it is very fast. However, because we are not able to divide it, the backup is slow. This is one area that can be improved because often, people don't need to take a full backup. Sometimes, then just want a snapshot of some data.

The capability of incremental backups should be included. As it is now, when DD Boost tries to compare the current backup with the previous one, it has trouble with the large versions and it can take three to four days. They cannot perform an incremental backup using VSS technology for SharePoint or MS SQL Server. Definitely, backup for Microsoft applications needs to be improved.

They should improve the support for backing up containers.

The process of upgrading versions should be improved because as it is now, you have to completely uninstall the old version first, and then install the new version. If we compare this to another product, like Veritas NetBackup, it also has good features but when you upgrade to the latest version, everything is automatic.

I would like to see better cloud integration, such as with AWS or Azure.

I have been using Dell EMC NetWorker since 2007.

I am not in the operations team right now, but my impression is that it's stable.

It is easy to scale and I have not found any issue in doing so. However, there can be issues when a proper sizing tool hasn't been used. We have had trouble with giving requirements based on what the sizing tool reports.

We have approximately 100 people user NetWorker and supporting the customers.

The technical support from Dell is very good and very fast. We have a very good collaboration with Dell, and we are one of the valued partners.

I have been dealing with issues related to one of the solutions that we have provided. One of the ones in the past two months is that the SharePoint Backup was supposed to be done using the Microsoft SQL Server writer. They do not support the third-party's product, which is fine, but it's an accountability issue. Ultimately, I don't think that they do all of the investigations properly.

We are currently using EMC Avamar in addition to NetWorker.

I have also worked with Commvault and Veeam, and the integration with virtualization is better with these products. They also support backup using VPN, which is something that NetWorker lacks.

I cannot name a feature that NetWorker has that you don't find in other products. There are, however, features lacking in NetWorker that do exist in other products. They need to keep pace with the ongoing requirements that are in the market.

I have been working with this product for a long time, so I find the installation very easy. This is also an area that has improved over time, as it has because easier than it used to be.

The length of time required for deployment varies between environments. Recently, I deployed it and it took approximately 20 minutes end-to-end, with configuration.

We deploy with our in-house team. Our operations team is responsible for maintenance.

The pricing for NetWorker is in the mid-range. It is not very expensive and not very cheap. There are some extra features that required an additional license. For example, we save a separate data protection suite (DPS) license.

I have been evaluating EMC PowerProtect to compare the performance of it with EMC NetWorker.

For a file system backup or one that is on disk or in a tape library, or for virtualization, I recommend using NetWorker. I say this because of ease of deployment, ease of use, and the user-friendly GUI. 

I would rate this solution a seven out of ten.

We use Dell NetWorker in the banking sector.

It optimizes Backup and Recovery procedures, making them exceptionally swift.

The types of data and systems we predominantly safeguard with Dell NetWorker include VMs. It enables us to protect infrastructure, bare metal clients, databases, and applications.

Dell NetWorker itself cannot replicate, hence relying on Data Domain for replicating data and backup configurations. 

Integrating Dell NetWorker with other Dell products can bring significant advantages to both our organization and our clients. Utilizing NetWorker enhances our understanding of the backup environment and workload.

The feature that offers the greatest benefits in ensuring data integrity is its backup capability. This feature significantly enhances speed and efficiency, which is crucial for our operations. Additionally, NetWorker can be installed on Linux systems, and it offers a virtual appliance option, which enhances security measures.

There's an issue with the management environment. Regarding improvements for NetWorker, I believe implementing cross-platform restore functionality is essential. This feature would allow for compatibility with various backup software solutions, similar to Veeam. Additionally, enhancing features related to virtualization infrastructure would be beneficial.

I have been working with it for four years.

It exhibits remarkable stability. One of our clients has utilized it for over a decade, encountering only a single issue during that time. I would rate it eight out of ten.

I would rate its scalability capabilities seven out of ten. Our clients are mostly large enterprise organizations.

I would rate the customer service and support nine out of ten.

Positive

I would rate the initial setup six out of ten because technical expertise is required for the process.

Deployment typically takes approximately thirty minutes if you are familiar with the required steps.

The pricing for the telecom, government, and banking sectors is relatively affordable. Dell offers bundled packages, making it cost-effective, especially when considering the inclusion of DTS data protection.

Before implementation, I recommend investigating to determine the types and sizes of workloads, as well as the expectations of their usage. Overall, I would rate it eight out of ten.