Primary use is a mixed and match backups, which include my file server, the Linux server as well as a the SQLs. As of now, we won't have that much of a challenge. But, sometimes it was required to make some manual intervention for any additional things. With Networker, we are having DD 25 MB as a back up solution. In addition, we are keeping the backup. So, currently it is working.
System Administrator with 1-10 employees
The best feature is the DR replication for us. But, the implementation was difficult.
Pros and Cons
- "This solution is really the best in the market! After evaluating other solutions, we automatically decided to use this one."
- "The best feature is the DR replication for us."
- "There are some limitations regarding scalability of the product."
- "We have faced problems with the initial configuration of the solution."
What is our primary use case?
How has it helped my organization?
Earlier, we used the Veritas backup solution. Before, we had a lot of manual steps. Now, with Networker, we do not have those steps.
What is most valuable?
Currently, the best feature is the DR replication for us. So, whatever data we are taking in the backup, it will get replicated end of day to our DR site.
What needs improvement?
In Rubrik, we were getting less time for backup the things because snapshot feature is there. So we asked that our EMC account manager help us. He suggested some block based backup, but we have seen that it won't stand as compared to the rubric snapshot back up. Rubrik and Veeam has the directly cloud interface. So, you have to just configure the credentials for the cloud access and you can start taking the backup from Rubrik, which means the local backup is after schedule. So currently we don't think there is anything like this with the Networker. We would like Networker to have a cloud side approach, which it does not currently have.
In addition, we have been facing some problems what with the initial configuration. I heard that Networker has released some beta versions.
Buyer's Guide
Dell NetWorker
May 2025

Learn what your peers think about Dell NetWorker. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,823 professionals have used our research since 2012.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
The stability is not so good, in the middle range. Within the last 3 months, we were having some issues while just storing the backup. But it has been resolved within a one to two weeks. In regards to another case, it took a bit longer.
What do I think about the scalability of the solution?
This solution is bundled with this DD 2500. But, there is some limitation for scalability of the DD 2500 shells. I can add only one more single shell, and that is a limitation.
How are customer service and support?
We have used them, but we need to renew the service.
Which solution did I use previously and why did I switch?
I have used Rubrik and Veeam in the past.
How was the initial setup?
The implementation was difficult and, due to some reason, it was not done properly and we had to suffer a lot. The problems were only rectified only a month ago, after multiple follow- up with EMC teams.
What about the implementation team?
When considering a vendor, I think it is key to find a solution that has:
- Minimal manual intervention
- Low cost
What was our ROI?
Any person who is going to be installing this product should have full knowledge, and they should deploy whatever most valuable features are there. They have to explain it to the end-user and get it utilized for them.
What's my experience with pricing, setup cost, and licensing?
The low cost is important.
What other advice do I have?
Dell EMC Networker is really the best in the market! After evaluating the solutions, we automatically decided to use this solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
It allows us to not worry about our backups
What is most valuable?
- Management GUI
- Pools to direct backups to storage
How has it helped my organization?
It allows us to not worry about our backups.
What needs improvement?
Some functionality is restricted to Data Domain.
For how long have I used the solution?
21 years.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How is customer service and technical support?
Excellent.
How was the initial setup?
The initial setup was complex in 1996, but now our environment is simpler, thus requiring two servers.
What other advice do I have?
If you need to backup multiple OS platforms, this is the product to purchase
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Dell NetWorker
May 2025

Learn what your peers think about Dell NetWorker. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,823 professionals have used our research since 2012.
System Network Administrator at a healthcare company with 51-200 employees
Provides successful backup in multiple locations, but it is too complex to use properly
What is most valuable?
It is application aware for Meditech, Exchange and SQL. We do not want to check for successful backup in multiple locations. We want the backup application to handle all of that.
How has it helped my organization?
It has not improved functionality for us. At least the unsupported version we are on is difficult to administer. Most of the functions it can perform are not being used by us because of the complexity.
What needs improvement?
Reduce the product's complexity.
For how long have I used the solution?
Eight years.
What do I think about the stability of the solution?
Stability is an issue.
What do I think about the scalability of the solution?
No.
How is customer service and technical support?
A seven out of 10. We must engage a reseller who supports it. They also are having difficulty troubleshooting it.
How was the initial setup?
Complex in this version. It is not intuitive and logs are not easily accessible or decipherable.
What other advice do I have?
Be sure to do a PoC.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Infrastructure Architect at a insurance company with 10,001+ employees
Provides our backup and recovery capabilities for Service Restoration and Disaster Recovery
What is most valuable?
DD Boost integration for capacity reduction and backup window.
How has it helped my organization?
This product has provide our backup and recovery capabilities for Service Restoration and Disaster Recovery for more than a decade. We have evolved with the product over the years and it continues to meet our requirements.
What needs improvement?
Automate/role-based Virtual Machine protection and automated DR recovery capabilities.
For how long have I used the solution?
Initial install was in 2001 with Legato 6.4. We just completed the latest upgrade to EMC Networker 9.1.
What do I think about the stability of the solution?
All x.0 versions that we have deployed have had issues which get worked out in the subsequent releases. We generally never deploy the x.0 version and wait instead for the x.1 SP 1 release.
What do I think about the scalability of the solution?
Early on, we had limitations in the number of servers as a single DataZone could manage when pushed up to deploy multiple DataZones. Those numbers have significantly increased but for large environments, this could still be a limit. The number of connections that the solution uses with the VMware Hypervisor can cause issues with vCenter's performance, but that is more a limitation with VMware than EMC NetWorker.
How is customer service and technical support?
Over the years, it’s been up and down. For this latest version, I would suggest that it’s average, with not a large number of EMC specialists understanding how all the latest features in the product are supposed to work.
How was the initial setup?
In a larger environment with multiple servers types and network security zones, it’s a complex installation to ensure stability with performance.
What other advice do I have?
Don’t install the newest x.0 version of the product. Make sure you understand you own requirements and expectations of data protection in terms of Service Restoration and Disaster Recovery to ensure you are implementing the solution appropriately to meet those requirements.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Backup & Storage administrator at a tech services company with 10,001+ employees
Multiple Useful Features And Long List Of Supported OSs
What is most valuable?
- Very nice tools (nsrwatch, nsradmin) in CLI for administration, monitoring, and management. And GUI is available with enterprise level as well.
- NetWorker’s commands are executed directly from shell/command line (you don’t need to log in to the DB or to any other kind of tool).
- Very good backward and forward compatibility between NetWorker’s versions. You are not limited by higher version on backup client side.
- Availability of cumulative hot fixes.
- NetWorker server is supported on Windows and Linux OSs (unlike Commvault).
- List of supported OSs and their versions is really long and it is the same for DBs and applications.
- Provided documentation from EMC is quite good and well organized.
- Block based backup and parallel save stream features are really helpful for classic backup of big file systems and lot of small files.
- DDboost protocol speeds up backups and saves bandwidth of your LAN.
- Possibility to create and use your own scripts in backup process or in administration.
How has it helped my organization?
Backup admins don’t need to dedicate so much time to installation and configuration of backups.
What needs improvement?
NetWorker’s code needs improvement. There are so many bugs in each version, so I have to wait until the last cumulative hotfix of each service pack is released, to be sure that I will not affect production and create more work for myself.
For how long have I used the solution?
Since 2006.
What do I think about the stability of the solution?
I had some issues in the past, but I fixed them by updating the product. I would recommend installation of new, major or minor releases of EMC NetWorker if the second service pack of each version, and sixth or higher cumulative hotfix of that version, are both available.
How are customer service and technical support?
This is difficult question. Honestly, EMC NetWorker technical support is not very helpful for me, because I have much more experience with it than the engineers who are initially assigned to an issue. I have to wait till my service request is moved to a higher level of support and, often, by the time that happens, I have fixed many service requests by myself.
On the other hand, EMC engineers are friendly and try to help as much as possible, so if you are not an experienced customer they can search in knowledge database for your issue and fix it via a WebEx session. This can be done over a live chat session or via a regular service request.
You can enable notifications (at the EMC support page) for security and technical alerts as well, so you will be informed about any big issues quickly.
Which solution did I use previously and why did I switch?
I used Hiback from NovaStor a long time ago, but it was not as good as NetWorker. I switched because I was no longer responsible for the Hiback backup environment; I focused on EMC NetWorker.
How was the initial setup?
Initial setup of EMC NetWorker is really easy work if you have basic knowledge of OSs, LAN and SAN, if needed. (A basic IT background is really needed). Just a few clicks in Windows or the installation of a few RPMs in Linux. I really like that EMC provides specific RPM packages and not only binaries in its archive, which are installed by installation script.
What's my experience with pricing, setup cost, and licensing?
Ask your EMC representative for discount. They can provide really good discounts.
Which other solutions did I evaluate?
I did not do so.
What other advice do I have?
Use EMC Data Domain (DD) system and EMC NetWorker. It really is number one on the market in backup and recovery solutions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineer at a tech services company with 501-1,000 employees
Provides backup automation and monitoring centralization.
What is most valuable?
Provides backup automation and monitoring centralization. Having easy scalability of the covered data zone is also a big advantage.
How has it helped my organization?
All environment backups are monitored by a central management console. This allows us to have a global view and the statistics of data protection in the overall data center.
What needs improvement?
Native reports are not really user-friendly. This is the case because EMC wants to sell DPA, which can give more reports/details. I think this policy is unfair.
For how long have I used the solution?
We have been using this solution for seven years.
What do I think about the stability of the solution?
There were stability issues, especially with version 9.0. The backup integration failed many times and the resolution was related to bugs fixed in later releases.
What do I think about the scalability of the solution?
There were no scalability issues.
Which solution did I use previously and why did I switch?
We did not use a different solution before this one.
How was the initial setup?
The initial setup was complex. In fact, the NetWorker Management Console is divided into many tables. To configure a simple backup, you have to switch between many tables. You must have a good understanding of the configuration logic before you can manage this tool.
What's my experience with pricing, setup cost, and licensing?
Use capacity licensing instead of the traditional one. With capacity licenses, you have all the capabilities enabled. With traditional licenses, you have to activate functionalities one by one.
Which other solutions did I evaluate?
- TSM : This solution does not offer the media server option, which means that all data that has to be backed up has to be sent to the TSM backup server before being backed up to media devices. In the NetWorker solution, we can define media nodes which write data directly to the backup devices. There is no need to move data to backup server beforehand. Also in NetWorker, we can define different retention policies for backups and copies. In TSM, the same retention applies to both the first copy and the second copy.
- DPM: This Microsoft solution is well defined for Microsoft environments, but for VMware and others (SAP, Oracle) EMC NetWorker suits better and does offer more functionalities/options.
- Veeam: Suitable for VMware environments only. EMC NetWorker capabilities are greater regarding other platforms (Microsoft, SAP).
- NetBackup: This is the real EMC NetWorker competitor. For price reasons, EMC NetWorker was chosen in our case.
What other advice do I have?
Take a training course before implementing this solution, especially if you are used to managing another backup solution. The backup integration generally takes a while to stabilize. However, once you have done it, you can forget about it. The backup will run automatically and backed up data will expire automatically based on configured policies.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a sales & service partner with DELL EMC
Senior Associate - System Engineer at a financial services firm with 501-1,000 employees
With the integration with Data Domain Boost, we are significantly saving backup space. However, backups of VMs could be improved.
Valuable Features
- Support for various operating systems, we use, AIX, Solaris, Linux, VMware, and Windows
- Excellent deduplication with Data Domain Boost
- A good user interface, so we can, from a single console, manage the entire backup infrastructure
Improvements to My Organization
We are using a single product, with the same licenses, to backup Oracle servers, SQL Servers, Exchange, and our virtual environment. It also allows us to clone the backups to a disaster recovery site. With the integration with Data Domain Boost we are significantly saving backup space.
Room for Improvement
I think, first of all, the part that relates to backup virtual machines. I've seen better and faster solutions, for example: Veeam.
Use of Solution
We've used NetWorker for about ten years. We are primarily using NetWorker to backup our core servers with Solaris. For the last three years, we use Networker to backup the entire infrastructure.
We're also using the NetWorker Module for Microsoft v8.2.1.8, and the NetWorker VMware Protection v1.1.1.50.
Deployment Issues
No issues encountered.
Stability Issues
We had no problems with stability.
Scalability Issues
We had no problems with scalability. We have two data centers with different infrastructure.
Customer Service and Technical Support
Customer Service:
I have worked with local EMC partners, I have had a positive experience.
Technical Support:I did not use technical support for NetWorker, but I have used it for some other EMC products and I think they were a little slow. 7/10.
Initial Setup
Initial setup was straightforward. The documentation is good.
Implementation Team
We did it in-house.
Pricing, Setup Cost and Licensing
We use NetWorker Capacity Licensing Model. Estimating the backup environment's capacity is, for me, very complex, and I think not even clear.
Other Advice
It is a good product with some problems backing up virtual machines (slow restore). We use NetWorker Capacity Licensing Model. Estimating the backup environment's capacity is, for me, very complex, and I think not even clear.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Analyst at a engineering company with 1,001-5,000 employees
It allows us to share our knowledge and experience with it on other sites in our organization, although it lacks support for Xen and RHEV.
What is most valuable?
It's easy to configure and manage.
How has it helped my organization?
In our organization, we are working with Networker on other sites, so we can share our knowledge and experience.
What needs improvement?
We pretend to start image backups from VMware, but we are also working with Xen and RHEV, and this product doesn't support those platforms.
For how long have I used the solution?
I´ve worked on it for over 10 years, since v6.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
Just in version 7.x.x, where they changed all graphical interface and had some stability issues.
What do I think about the scalability of the solution?
When I used to work in a consultant office, we had to split one backup server into three to support the amount of clients. This customer had a lot of backup server instability.
How are customer service and technical support?
Customer Service:
It is great; EMC support is one of the best.
Technical Support:It is great, a good level of knowledgement and escalation.
Which solution did I use previously and why did I switch?
I used to work with TSM as well, but Networker is easier to deploy.
What other advice do I have?
There are some features that other software, like Avamar, does better, and that EMC could incorporate into Networker.
Ensure you have good architecture job before implementation. At our organization, we are scheduling all our backups from the same business line to ensure it's all done at the same time, to ensure all backups are scheduled at the same time.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free Dell NetWorker Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Product Categories
Backup and RecoveryPopular Comparisons
Veeam Data Platform
Commvault Cloud
Rubrik
Acronis Cyber Protect
Dell PowerProtect Data Manager
Veritas NetBackup
Cohesity DataProtect
Azure Backup
Dell Avamar
Veritas Backup Exec
IBM Spectrum Protect
Arcserve UDP
Microsoft DPM
Veritas NetBackup Appliance
Buyer's Guide
Download our free Dell NetWorker Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Veritas NetBackup vs Dell EMC NetWorker - which backup solution is better and why?
- What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
- How would you compare Dell NetWorker vs Dell Avamar vs Veeam Backup & Replication?
- Which product would you choose: Dell Avamar or Dell NetWorker?
- When evaluating backup and recovery software, what aspect do you think is the most important to look for?
- Veeam vs. Dell AppAssure vs. ShadowProtect
- Help! Need an opensource backup solution to work with OVM, Linux, Windows, Sql server, Exchange, Sharepoint. Plus bare metal recovery.
- What will be the best strategy for develop a up to date BCRS?
- CommVault vs. EMC NetWorker vs. Dell vRanger
- Should I get a third-party backup solution for Office 365?
You should definitely get on the latest version.