We performed a comparison between RSA Identity Governance and Lifecycle and SAP Customer Data Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM)."User-friendly solution."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"The customer success and support teams have been crucial."
"RSA Identity Governance and lifecycles are good for the access certification and auditing sections."
"Roles, connectors for provisioning and re-accreditation or reviews help greatly to govern user access."
"The data collection is excellent and easy to do. It does not require a lot of configuration nor does it require rules to be written like other competitors do."
"With the tool in place, you need to hire fewer people to provide access, and you have control over your processes."
"The most valuable feature is the security, in particular, the One Time Password support."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"The Omada support response time has room for improvement."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"The security permission inside Omada needs improvement. It's tricky to set up."
"It is not possible to customize reports on Omada Identity."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"If I had to name one thing, it would be the user interface (UI)."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"The user interface and workflow need improvement, and more connectors would help."
"Every connector that you have in the product needs to be custom-built, so there are not a lot of standard connectors available in the product, because of which there are a lot of hidden consultancy costs."
"RSA Identity Governance and Lifecycle could improve out-of-the-box customization."
"If you use the appliance version then it won't handle a huge database volume."
"Technical support in Pakistan can be improved."
"There are scalability issues. This product does not scale very well. It is not a good product for load balancing / active–active architecture."
"This product is missing a lot of features which other competitors are providing. One of the key features that are missing right now is risk scoring. Additionally, there is not much scope for customization - everything is hard-coded and predefined, so it does not allow the developers to make many modifications."
"I have struggled to give different access to different users in the same application."
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RSA Identity Governance and Lifecycle is ranked 23rd in Identity Management (IM) with 9 reviews while SAP Customer Data Cloud is ranked 2nd in Social Login. RSA Identity Governance and Lifecycle is rated 6.8, while SAP Customer Data Cloud is rated 8.0. The top reviewer of RSA Identity Governance and Lifecycle writes "Lacking customization, poor support, but useful auditing". On the other hand, the top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". RSA Identity Governance and Lifecycle is most compared with SailPoint IdentityIQ, Saviynt, One Identity Manager, CyberArk Privileged Access Manager and Cisco ISE (Identity Services Engine), whereas SAP Customer Data Cloud is most compared with Auth0, SAP Identity Management, Okta Workforce Identity, ForgeRock and Symantec VIP Access Manager.
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