We performed a comparison between OpenText 360 for SharePoint and WorkFusion based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"The fact that it allows for the internal sharing of information is very good."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"The product has a strong and easy integration with Teams."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"In terms of stability, it's quite good. It's an internal IP product."
"The tool itself is easy. I started using it without really having any coding experience... After just a few clicks, it was doing reconciliations for me."
"For automating mundane activities, I can recommend WorkFusion."
"The solution is stable, we have not had any glitches or problems."
"This solution has great document recognition capabilities."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"The graphical user interface had to be more user-friendly. It's not as intuitive."
"The platform's workflows could be more intuitive and easier to use."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"Integration is an area where the solution lacks."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."
"We would like to see further improvement in the area of running headless."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
"Because the data is coming from offline, paper-based invoices and sometimes from Excel, data accuracy is the main challenge... Sometimes, WorkFusion has lacked the functionality for extracting the right information from the invoices and we have had to manually correct the format."
"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
OpenText 360 for SharePoint is ranked 15th in Business Process Management (BPM) with 13 reviews while WorkFusion is ranked 14th in Process Automation with 30 reviews. OpenText 360 for SharePoint is rated 8.4, while WorkFusion is rated 7.8. The top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". OpenText 360 for SharePoint is most compared with Apache Airflow, IBM BPM, Bizagi, Adobe Experience Manager (AEM) Forms and IBM Business Automation Workflow, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and ABBYY Vantage.
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