We performed a comparison between One Identity Manager and SAP Customer Data Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM)."The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"The solution is a typical, conventional IGA but the tool itself offers many options for customization."
"In terms of what the most valuable feature of One Identity Manager is, that would be hard to say because the tool is great overall. There's not really one feature you'd prefer over other features, but what's really great, in my opinion, is the fact that the provisioning is really stable and accurate, and it's a process my company trusts. This means that without a lot of maintenance, I can be pretty sure that as soon as my alternative source gives a new identity or gives new information about a particular identity, everything will be transformed and executed the right way. My company has tried other solutions and there's always a struggle with the provisioning system in terms of knowing what systems work, but with One Identity Manager, this issue doesn't happen. It's also a stable system which I like."
"The IT shop is a great tool that allows a simple interface for users to see their access, be able to request additional access, and view the workflow approval process to understand where their request is and what any hold-ups may be."
"We no longer keep users who shouldn't exist."
"It is easy to use and handle."
"In terms of what I found most valuable in One Identity Manager, it's the only product where the workflow and the catalog can be configured on roles or by business people. You don't need to know the technology at all to configure that, so this is the product's biggest advantage as well as its strongest feature. One Identity Manager is also business-oriented and IAM administrator-oriented."
"Quest One IDM allows for large customization."
"The most valuable feature of One Identity Manager is it simplifies user-account provisioning and administration. One Identity offers a comprehensive range of solutions that cater to almost every aspect of the identity and access management domain."
"SAP CDC is very easy to use and the best part about this tool is its documentation."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"The user interface should have a more flexible design, where you can change it to your requirement."
"It is not possible to customize reports on Omada Identity."
"The Omada support response time has room for improvement."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"The solution should be made more agile for customers to own or configure."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"The philosophy behind One Identity Manager has always been that there's not one way of working and that you can set it up according to your own identity and access management philosophy, but what would make it better is by shortening the setup time and the learning curve time. If the team could create some best practices with a wizard to set the solution up within companies, that would be a killer feature and would help make identity access management more approachable. That would also help companies that don't have the resources or a dedicated team to set up One Identity Manager. What I'd like to see in the next release of the solution is the addition of just released application governance parts. That would sound promising. It would also be interesting if the team sets up best practice startup wizards, so you could set up One Identity Manager according to selectable best practice wizards instead of setting it up completely by yourself."
"We fell into that trap of over-customization which made upgrading the product difficult."
"There are too many different user interfaces. For example, one is the designer and another is the manager. There's also a web interface and an object browser. It would be helpful to consolidate all of those into a single administrator portal."
"One of the things we would like is the ability to have more than one system role manager. That would be nice. For example, when people are on vacation, sometimes it gets a little hard to administrate system roles."
"They could make the product more user-friendly. It takes a lot of work to build technical and business cases with the product. The solution is more complex than you think to use."
"One Identity has a self-service portal but many customers need a helpdesk where they can go in and request. To make that happen we need to do a lot of customization. Maybe that could be improved..."
"There are several smaller parts of the tool that have room for improvement."
"It has problems with performance. This is a very serious issue for us. Other than that, it's really capable. The performance is what is missing. It's really poor."
"I have struggled to give different access to different users in the same application."
Earn 20 points
One Identity Manager is ranked 3rd in Identity Management (IM) with 74 reviews while SAP Customer Data Cloud is ranked 2nd in Social Login. One Identity Manager is rated 8.0, while SAP Customer Data Cloud is rated 8.0. The top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". On the other hand, the top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and Saviynt, whereas SAP Customer Data Cloud is most compared with Auth0, SAP Identity Management, Okta Workforce Identity, ForgeRock and Symantec VIP Access Manager.
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