We performed a comparison between Okta Workforce Identity, Symantec Siteminder, and Tools4ever HelloID based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The product requires very little maintenance."
"We can automate the process of adding users to Okta if they are activated in Active Directory, or if they are added to the database of applications or Active Directory in the last couple of days."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful."
"One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature."
"The ease of deployment, ease of use, and speed of delivery is what I like about Okta Workforce Identity. It is very easy to use. For a lot of software, you need to be trained extensively and have a very technical background. Okta Workforce Identity is quite simple. You can integrate any software into Okta. They've got a network of 7,000 applications that easily integrate into it."
"It made things a lot easier, especially with passwords."
"The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets."
"The solution is easy to use for our managers."
"Ease of use is very good, for administrating it. It's very well known."
"It has considerably reduced the amount of time that new users would take to join into the organization. Previously, it was a lengthy, manual process because it's a very secure environment, where they need to verify the user before they can actually grant him a user-ID and password. Integrating with the built-in custom application, and exposing CA Single Sign On to the internet, we were able to get the employees onboard. The time that we gained was: previously it would generally take from four to eight weeks for each employee, we brought it to one to two days."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"Symantec Siteminder Is both scalable and stable."
"As our identity model continues to mature, probably the Federation is most valueable."
"It's agent-based. It's convenient to deploy and integrate."
"Now we can easily control who has access to which client or client application."
"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based."
"The solution's user interface needs to be improved and made easy."
"Application updates are lacking. Customer support needs to be improved."
"The initial setup can be complex at first."
"We experienced some technical glitches that need to be resolved."
"The pricing could be improved."
"The integration with third-party tools needs to be improved."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"The technical support could be better."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"The GUIs are not very clear, especially when integrating with other products from CA."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"I'd like to see a rework of the user directory configuration."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"I would like to have the built-in provisioning module improved."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
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