We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive.
"It is stable and scalable."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The integration and configuration of New Relic is straightforward and easy."
"The most valuable feature is application monitoring."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The product performs well."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"It's a great visibility tool for the developer team."
"Sentry breaks everything down in real time."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"The most valuable feature we have found with Sentry is the security that it provides."
"Great for capturing application performance metrics and error logs."
"Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"The solution is quite expensive."
"It is very difficult to award the service level cycles at an endpoint level."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"The browser isn't exactly reliable."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"I haven't come across any features that are lacking."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"The price could be lowered."
"Its debugging feature needs to be faster."
"I would like to have alert policies and alert conditions enhanced in the next release."
"I would like to see a role registration feature added."
"Lacks user metric tracking and the ability to create more dashboards."
"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."
"The log centralization and analysis could be improved in Sentry."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. New Relic is rated 8.6, while Sentry is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and AWS X-Ray, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, Datadog and AWS X-Ray. See our New Relic vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
