ITRS Geneos vs NetBrain comparison

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4,379 views|2,313 comparisons
96% willing to recommend
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133 views|76 comparisons
75% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ITRS Geneos and NetBrain based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ITRS Geneos vs. NetBrain Report (Updated: May 2020).
769,479 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting.""This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules.""The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise.""Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue.""It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console.""The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity.""It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces.""This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

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"Chain management is a good feature. I don't get it on other solutions.""Enables maps to be drawn out.""This product has good network monitoring and troubleshooting capabilities.""NetBrain is a very simple tool.""A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."

More NetBrain Pros →

Cons
"I would like better access to the data that is being collected.""There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for.""​It needs to be easier to configure, especially with the JMX plugins.​""The dashboard feature is full of bugs. Grouping items results in a distorted dashboard.""ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos.""t needs to have better middleware integration for things such as application and Microsft SQL servers.""Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs.""The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

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"The IP interface brief isn't consistent.""The solution could integrate more automation.""Support needs to improve for the installed product and some of the reporting could be more flexible to provide more complete cataloging.""It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities.""Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."

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Pricing and Cost Advice
  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • More ITRS Geneos Pricing and Cost Advice →

  • "The product is expensive, but less expensive than some of the competition and worth the price."
  • "Licensing is based on a per-device basis, which means that it can get very expensive if you have a large number of devices."
  • More NetBrain Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
    Top Answer:The pricing is high. Licensing fees might be around 500$ per server monthly.
    Top Answer:ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if… more »
    Top Answer:NetBrain is a very simple tool.
    Top Answer:The solution is licensing and on-premises. You need to download the software and enable the license on any X86 machine server. We pay a yearly subscription fee. It's economical. It was not very… more »
    Top Answer:NetBrain is a very simple tool, however, it's not an NDR. It doesn't have the capabilities to run PCAPs and so on. The solution could integrate more automation. If the product has to be evolved, it… more »
    Ranking
    Views
    4,379
    Comparisons
    2,313
    Reviews
    11
    Average Words per Review
    1,415
    Rating
    7.9
    15th
    Views
    133
    Comparisons
    76
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Geneos
    Learn More
    Overview

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Managing today’s networks with yesterday’s manual processes is no longer a viable solution. NetBrain’s network automation platform provides actionable insights into your network to help you make better and faster decisions - particularly when you’re troubleshooting, securing, and making changes to the network.

    Sample Customers
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    CompuCon, TD Ameritrade, Move Inc.
    Top Industries
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm76%
    Computer Software Company5%
    University3%
    Comms Service Provider3%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government11%
    Financial Services Firm10%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise88%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise10%
    Large Enterprise70%
    Buyer's Guide
    ITRS Geneos vs. NetBrain
    May 2020
    Find out what your peers are saying about ITRS Geneos vs. NetBrain and other solutions. Updated: May 2020.
    769,479 professionals have used our research since 2012.

    ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while NetBrain is ranked 15th in Network Troubleshooting. ITRS Geneos is rated 8.2, while NetBrain is rated 7.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of NetBrain writes "Good monitoring and troubleshoot capabilities, improves overall network traffic visibility". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Prometheus, whereas NetBrain is most compared with Cisco DNA Center, ThousandEyes, Red Hat Ansible Automation Platform, SolarWinds Network Automation Manager and Forward Enterprise. See our ITRS Geneos vs. NetBrain report.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.