We performed a comparison between ITRS Geneos and NetBrain based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"Chain management is a good feature. I don't get it on other solutions."
"Enables maps to be drawn out."
"This product has good network monitoring and troubleshooting capabilities."
"NetBrain is a very simple tool."
"A reliable, time-saving tool for providing accurate layer 2 and layer 3 network mappings."
"I would like better access to the data that is being collected."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"It needs to be easier to configure, especially with the JMX plugins."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"The IP interface brief isn't consistent."
"The solution could integrate more automation."
"Support needs to improve for the installed product and some of the reporting could be more flexible to provide more complete cataloging."
"It would be nice if the setup was a little simpler. Also, if the solution could provide more training materials for new people coming into our company so they can quickly learn how to use the functionalities."
"Each device needs to be configured to allow NetBrain to poll for the information it needs, which can be very time-consuming for a large network."
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while NetBrain is ranked 15th in Network Troubleshooting. ITRS Geneos is rated 8.2, while NetBrain is rated 7.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of NetBrain writes "Good monitoring and troubleshoot capabilities, improves overall network traffic visibility". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Prometheus, whereas NetBrain is most compared with Cisco DNA Center, ThousandEyes, Red Hat Ansible Automation Platform, SolarWinds Network Automation Manager and Forward Enterprise. See our ITRS Geneos vs. NetBrain report.
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