We performed a comparison between iGrafx Process360 Live Platform and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design."iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"Provides a valuable BPMN feature."
"Simulation is most valuable."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"We found the technical support to be helpful."
"The solution's technical support is of good quality since they offer fast and seamless services."
"It has simplified compliance with regulations and company standards."
"OpenText Documentum has improved availability and performance in our organization."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The most valuable features of this solution are the security, storage, and document search capability."
"The most valuable feature of OpenText Documentum is the versioning."
"The most valuable feature is the management."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"I would love to see a template and shapes for customer journey mapping."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It can be more user-friendly."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"The price could be more competitive."
"With iGrafx, the implementation and the licensing were pretty complex."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"OpenText Documentum needs to improve its support."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"The user interface can be improved."
"The user interface can be a bit more intuitive."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"I would like to see performance improvements, especially regarding slow response times."
"An area that needs to improve is how to reduce storage space on the AWS site."
"The biggest issue for us is the price of the product."
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iGrafx Process360 Live Platform is ranked 15th in Business Process Design with 15 reviews while OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews. iGrafx Process360 Live Platform is rated 8.4, while OpenText Documentum is rated 7.8. The top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Sparx Systems Enterprise Architect, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.
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