We performed a comparison between IBM Tivoli NetCool OMNIbus and Splunk On-Call based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."
"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."
"The monitoring is the solution's most valuable feature."
"It is an easy-to-use solution."
"The most valuable feature is the event management capability."
"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
"The alert calling feature is the best because notifications are delivered via phone messages."
"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."
"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."
"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."
"The most valuable feature of the solution is helpdesk escalation."
"The cost of the product is quite high. They should work to adjust their pricing models."
"Its technical support team takes longer to reply."
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"The web portal and typical event controls are a little outdated."
"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."
"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."
"There could be improvements with communicating an incident or alert."
"Should have more YouTube webinars."
"The solution can be improved by including a wider list of permissions."
"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."
"The third-party configuration tool could be easier to use."
IBM Tivoli NetCool OMNIbus is ranked 7th in Event Monitoring with 10 reviews while Splunk On-Call is ranked 8th in IT Alerting and Incident Management with 10 reviews. IBM Tivoli NetCool OMNIbus is rated 7.2, while Splunk On-Call is rated 8.6. The top reviewer of IBM Tivoli NetCool OMNIbus writes "Good event management features and supports SNMP devices well". On the other hand, the top reviewer of Splunk On-Call writes "Allows us to create flexible schedules for on-call rotations". IBM Tivoli NetCool OMNIbus is most compared with ServiceNow IT Operations Management, BigPanda, ScienceLogic, IBM Tivoli NetCool Impact and PagerDuty Operations Cloud, whereas Splunk On-Call is most compared with PagerDuty Operations Cloud, Opsgenie, New Relic, Everbridge IT Alerting and ServiceNow.
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