We performed a comparison between IBM Rational ALM, Jama Connect, and Jira based on real PeerSpot user reviews.
Find out what your peers are saying about Atlassian, Microsoft, Nutanix and others in Application Lifecycle Management (ALM) Suites."It is relatively easy to use and user-friendly once the setup is complete."
"It's easy to use."
"I would rate the stability of this product a nine out of ten."
"The planning feature is rich with Scrum concepts: Sprint, Sprint retrospective, the rules in the Scrum framework."
"Everyone in a team can work on the same platform and share the same information."
"One of the key advantages of IBM Rational ALM is its workflow capabilities, which enable seamless collaboration between development and production teams and ensure that all stakeholders are aware of the progress and readiness of the solution. Additionally, the solution is good for integration."
"You can customize the board according to your needs."
"The integration with Git works well."
"Provides suitable tools for managing regulatory requirements."
"It is good at requirements management and test management."
"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."
"The most valuable feature is the user-friendly interface."
"Jama Connect is a good tool for the entire software development cycle."
"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"Jira queries can be used for different types of deployment automation processes."
"We have the best community to support any problems that we have."
"Has a good dashboard with good tracking features."
"I have found Jira to be scalable."
"There are a couple of things that I find valuable about Jira, the first being its architecture. For instance, I like that you can create dashboards easily, which makes it very user-friendly. You don't need much training on that. You can just get right to it and people are able to use almost all of Jira's features with little training."
"It is easy to integrate Jira within our current IT environment. Jira has connectors and supports various integration."
"The most valuable features of this solution are workflow and reporting."
"It is a stable solution, and we have had no issues with stability."
"The interconnectivity between packages is a major support problem and can be improved."
"One of the complaints from users is that they have to click buttons too many times for just a simple task. Changing this would lead to a better user experience."
"The GUI is a little bit outdated."
"Some improvements to the user interface (UI) would be helpful, such as exposing more services to make it easier to customize to the needs of each customer."
"I think nowadays people are getting into Jira and other tools. What is happening is, this solution is becoming more traditional, whereas Jira and other tools are more attractive for the new users to learn and start using because of the graphical interfaces."
"IBM Rational ALM should remove the features not used by the customers and keep this product as lightweight as possible."
"Of course it would be related to customer experience. The solution is not user friendly at all. It needs an expert to use it, although the reporting feature was okay."
"The directory designer manager is uncivil. The design manager is clearly really unstable."
"I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement."
"I have inquired about pricing for this solution but have not yet heard anything, so their response time in this regard is something that should be improved."
"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."
"t is rather slow, so the speed of the process and consuming information should be improved. It doesn't have a nice way of viewing information. We would like to see better interfaces for consuming information."
"There are some security concerns with Jama Connect, including two-factor enablement."
"The user interface could be modernized and the product lacks project management functionalities."
"The initial setup could be better, it's complicated."
"Test management can be improved. It's not so scalable. The user interface needs to split things into small projects."
"Grid: It is really strange that there is no possibility to edit an item in the grid. You need to go inside, and even then, not all items are editable, so you need to switch to edit mode. That's too many clicks and switches."
"The support could be improved."
"The help desk and services management features are in need of improvement."
"If you're not a technical person, it might not be very user-friendly."
"I would like to have a future-proof idea of the cost and the roadmap for my class."
"The Jira dashboards could be more useful. The dashboards have good widgets but the comparison of data over time or extraction of trends from the data is not easy."
"There needs to be a way to export a user story."
"An area for improvement in Jira is that it's not designed for test management. To use it for test management, you need an add-on or several add-ons, e.g. Xray or Zephyr."