We performed a comparison between IBM BPM and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."Everything is coupled together and comes as one solution."
"The most valuable feature is the ability to customize your rules and put them inside the tool."
"Initially, the process architecture studio was very helpful and it was compliant with BPMN standards."
"The most valuable features come in the bundle, the design process, creating services, creating BPDs, creating coaches, and UI/UX."
"We can scale by increasing the infrastructure which is currently running."
"Provides the power to understand and automate processes."
"We are implementing the tool to triple our monthly transaction volume."
"It has improved my organization quite a bit. It brought awareness to what the business processes are, even to the business side, who did not necessarily know what they are."
"The most valuable features of this solution are the security, storage, and document search capability."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"The most valuable feature of OpenText Documentum is the versioning."
"It provides possibilities for us to save documents and supporting the business process while doing so."
"The cost of the solution has room for improvement."
"The stability varies because it involves a lot of other components like databases, so sometimes if something goes wrong there, it can't recover from the fatal errors."
"The integration could be improved."
"I would say the scalability is very good but it's not perfect. It is much more scalable than it has been in the past but... it does require some work to keep it stable. So that is an area that should be improved."
"They don't have a mechanism to achieve processes, data sources, and data."
"It's a bit technical, related to the instance of migrations. It's a tough thing to handle, in every new release, in every upgrade, that we have to do things in the applications or in the product. I think IBM is working on it but I know there are a lot of requests coming in from different organizations on this."
"The tool's workflow function is very strong."
"Where it can be improved is Integration. I think that the direction that IBM is taking now, to have something that is much more integrated, that can be seen as one single solution, is clearly the right way."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"It's difficult to manage and customize Documentum."
"The vertical application could be improved."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"The user interface can be improved."
"I would like to see performance improvements, especially regarding slow response times."
"The biggest issue for us is the price of the product."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews. IBM BPM is rated 7.8, while OpenText Documentum is rated 7.8. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". IBM BPM is most compared with Camunda, Pega BPM, Appian, IBM Business Automation Workflow and Apache Airflow, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
