We performed a comparison between IBM BPM, IBM Case Foundation, and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."Previously, our company's business automation process was slow. IBM BPM's schedule and response functionalities are excellent...There are countless use cases in which IBM BPM proves to be a valuable tool for my clients."
"The most valuable feature of IBM BPM is the low code design, and ease of maintenance. Additionally, the integration is good and easy to do."
"Provides the power to understand and automate processes."
"It is transparent to business users because it is mostly picture based modelling."
"Compliance with the BPMN 2.0 standard."
"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"We made the transformation to agile. Altogether with BPM, it is the total package."
"Process Modelling, simulation and optimization, integration, UI components."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"The content management is great."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"It is easy to set up workflows that notify the user depending on certain events."
"The most valuable feature is its stability, which is why we are using it."
"Case Foundation provides a strong security boost."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"The tool is low code which saves you from a developer."
"Kofax TotalAgility is stable."
"Data extraction and auto-classification are great features."
"Performance in the development environment space. I know that they have been taking it off the desktop version and putting on the web, and it is not 100% yet."
"One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the process engine to help."
"The initial setup process is complex for basic users."
"Performance on large scale requirements could also be improved."
"We had hoped that the product would provide us with plug-ins like Salesforce. Its development environment needs to improve. We expect to see elastic features like containerization. We don't just need an on-prem virtual machine."
"Needs better reporting. I do not think that we are fully taking advantage of what it already has yet."
"We would like better performance and more visibility on each step of the tool."
"If the processing gets better, it would be more efficient."
"The interface needs to be more user-friendly."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"90% of the feedback we receive states that the UI is not very user-friendly."
"The service as it currently stands is out-of-date and lacks flexibility."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The solution can be quite expensive."
"Lacks sufficient inbuilt features."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"Kofax should improve its handwritten extractions."
"Sometimes there isn't enough accuracy when it comes to extracts."
"Kofax needs to improve the low-code or citizen developers."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"There needs to be more accessible certification and better pricing."
"Table line item extraction is not possible through Quick Capture."
