We performed a comparison between IBM BPM, IBM Case Foundation, and OpenText 360 for SharePoint based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."It is a very powerful solution."
"The integration and design are valuable features."
"Its Analytics is the most valuable feature."
"The designer feature, compared to other solutions is easy to use."
"The possibility to add Java code as embedded .jar, that increases the flexibility of the solution."
"Good user interface and good add option."
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"We can scale by increasing the infrastructure which is currently running."
"The client and the IBM content navigation are the solution's most valuable features."
"It's very easy."
"It is easy to set up workflows that notify the user depending on certain events."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"The most valuable feature is its stability, which is why we are using it."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs."
"The fact that it allows for the internal sharing of information is very good."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"The product has a strong and easy integration with Teams."
"The integration could be improved."
"Needs better reporting. I do not think that we are fully taking advantage of what it already has yet."
"IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway."
"IBM BPM is stable, but sometimes there are issues with the server."
"Could increase vulnerability and security patches to make it more robust."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"There needs to be better documentation for IBM BPM in a central place. There is not any standard documentation for each component available and has been a barrier for developers."
"All our clients are changing to microservice and cloud service. However, BPM does not have a solution for microservice and cloud service."
"The solution can be quite expensive."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"The service as it currently stands is out-of-date and lacks flexibility."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The interface needs to be more user-friendly."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"90% of the feedback we receive states that the UI is not very user-friendly."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"The user interface could definitely be improved."
"The platform's workflows could be more intuitive and easier to use."