We performed a comparison between GoToMeeting and Microsoft 365 Business based on real PeerSpot user reviews.
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings."GoToMeeting is very handy. It's good software. I would definitely recommend it."
"It's easy to set up."
"I like GoToMeeting because it is lighter than other solutions, such as Webex."
"The solution worked well specifically for audio meetings."
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."
"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free.""
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"It is flexible."
"We've found the stability to be very good."
"It is easy to deploy and do the settings. It has also been stable."
"The most important feature of Microsoft 360 Business is Teams. We use it for our conference calls and messaging. Microsoft Teams reduces the number of emails that I have to send or receive. Microsoft 365 Business has been incredibly useful during this period because of the integration of Teams with Outlook and the ability to store and handle files of large dimensions."
"Sharing screens, even on mobile devices, is great."
"The most valuable feature of Microsoft 365 Business is that I don't lose anything since everything is on the drive, and I can access it from anywhere."
"The solution is easy to use."
"Microsoft Teams is most valuable. It is a great product, and it has really been very valuable for us during the pandemic. It enabled good collaboration. Even after the pandemic, we will continue to use Microsoft Team in our organization. They are continuously improving the product, which is a very positive thing."
"I would like to see better support for mobile devices."
"The sound quality is good but the video quality needs improvement."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."
"The interface is a little outdated and could be better."
"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."
"GoToMeeting is too slow, which is why we no longer use it."
"The solution could always be more secure."
"The stability could be improved."
"The customization after the initial setup can take a while."
"The ability to manage the updates a little better would be helpful. Sometimes end-users will get a prompt in the middle of the day that they have to update. When there's a new update, then their system automatically starts to reboot, which can be ill-timed. Having a little more control over that would probably be welcome. Notices in regards to updates and being able to manage the timing around them or to be able to do it at off-times would be helpful."
"It requires logging out and in again when working for different companies."
"The solution could work to offer better security."
"Microsoft 365 Business could improve by having better integration with other platforms."
"Its price can be lower. It is definitely a bit expensive than other on-premises and cloud-based solutions. It can also be improved from the security aspect. We recently got the configuration of O365 components tested from an independent partner. While doing our analysis, we found certain gaps that ideally should have been covered as part of the implementation. Microsoft can look into these implementation issues and include a checklist as part of the implementation so that customers are aware of the minimum requirements for implementation."
"Microsoft 365 Business should be made more of an open-source solution that would be accessible without any cost."
GoToMeeting is ranked 10th in Virtual Meetings with 24 reviews while Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews. GoToMeeting is rated 7.8, while Microsoft 365 Business is rated 8.4. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". GoToMeeting is most compared with Skype for Business, TeamViewer, Adobe Connect, Zoom and BlueJeans Meetings, whereas Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, ManageEngine Endpoint Central, Windows Autopilot and Datto Workplace.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
