We performed a comparison between Cisco Duo and PingID based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I love Duo Security's push notifications. It's simple, fast, and secure. From the user's perspective, the solution is seamless. The security aspect is great."
"We like the different ways that it allows you to push notifications to people. It can do text, a phone call, and email. We liked the versatility for all of our different end-users, regardless of their level of understanding of the technology."
"The multi-factor authentication process and the geo-locking features are great."
"The two-factor authentication is valuable because that is the use case for which we are using it."
"Duo Security gives us an additional layer of security that would give us added confidence that our network will be less likely to get hacked, compromised, or otherwise."
"The product is reliable and easy to use."
"If you have to log in to something, you must go to Duo Security to confirm that you're who you are on your phone."
"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."
"The solution is stable. We haven't experienced any bugs or glitches."
"This is a user-friendly solution."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It's pretty stable as a product."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"We use the product to run different reports."
"They can make authentication easier. It should be done in a shorter time. Sometimes, it can take a bit more time to get the answer on your phone. You have to wait a bit longer to get the SMS code and other things. There can be some internet or connection issues. They should make it faster because sometimes, it's urgent, and you need to access something as soon as possible."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"We have a 24 hour timer for our Duo cookie and we would like to reduce this to a shorter time when using Duo."
"Duo Security could improve by being more compatible with other vendors."
"There is a little bit of apprehension for some users thinking, well, "How do I know this app is not collecting personal information from my personal device?""
"There might be a little slowness, but that could be my connection."
"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."
"I'd like to see it integrated into other applications. I know there are some integrations, but I haven't been able to explore that any further."
"The solution should allow for better integration with other platforms and the UBT."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"The product is not customizable."
"We have encountered instances where it is not easy to do authentication."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"PingID would benefit from a better user interface for integration."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. Cisco Duo is rated 8.8, while PingID is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and CyberArk Identity. See our Cisco Duo vs. PingID report.
See our list of best Authentication Systems vendors.
We monitor all Authentication Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
