We performed a comparison between Datadog and Everbridge IT Alerting based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Zabbix, New Relic and others in Cloud Monitoring Software."Datadog dashboards are pretty great."
"The product has offered increased visibility via logging APM, metrics, RUM, etc."
"For us to have visibility into our app stack and the hardware we run has been highly beneficial."
"Datadog has so far been a breeze to use and set up."
"The seamless integration between Datadog and hundreds of apps makes onboarding new products and teams a breeze."
"This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space."
"It has saved us a lot of trouble in implementation."
"Datadog helps us detect issues early on and helps in troubleshooting."
"Our performance showed us that, for major incidents, we spent over 40 minutes just making manual call-outs. That is why we implement the tool in the first place and that time has been cut down to two or three minutes."
"The rules option has been helpful, as we can adjust the conditions in the template."
"It just runs. I do not think we have had a single outage; nothing. There has not been a single issue with it in the time that we have had it running. It just works."
"The system has a lot of great features and they keep adding to it."
"It helps to pull the right people in very quickly, through a collection of utilities where you can say, "I want to notify more than one person at a time. I want to escalate at my discretion and via rules within the system.""
"With SaaS, we can implement in other regions without having to physically go to there."
"Email Ingestion - Having the ability for ticket generation to auto-generate an incident through Everbridge has saved my team hundreds of man-hours it would have taken to manually create them."
"It's mainly for mass notification and pooling of contacts. Pooling of customers is valuable."
"Datadog could make their use cases more visible either through their docs or tutorial videos."
"ECS could be improved by including more tutorials for beginners to reduce the barriers to entry."
"Their security features could be improved. We looked at their Security Monitoring feature but it was early in its development. Datadog are just getting into the security space so I'm sure this will improve in the future."
"The product is quite complex, and there are so many features that I either didn't know about or wasn't sure how to use."
"Once agents are connected to the Datadog portal, we should be able to upgrade them quickly."
"It does not have the best interface."
"It would be great if usage metrics were automatically created and we could create custom metrics, instead we ended up building some of our own stuff to track and alert on our own usage."
"The pricing model could be simplified as it feels a bit outdated, especially when you look at the billing model of compute instances vs the containers instances."
"What I would like to see is vendor alerting. It's not structured to take into account that users outside of our environment, users outside of IT, may not be in the group. IBM is an outside vendor for us, and we have IBM CEs who come in on a regular basis. If there's a problem, we call those vendors in. That should be tied into the system where we can say that vendors A, B, and C have these users and we want them available to come into the office when there's an issue. We want to be able to alert them in the same way we alert internally."
"I know that we get frustrated at the capacity of SMS messages. It's not very long, and if you want to send a long message, they end up sending you a link to the rest of the message."
"I swapped two people's weeks, and at least from what I saw, I had to do each day individually. It would be nice if I could swap two people's weeks without having to do it each day."
"They still have a limitation due to their partner, I believe it's Twilio, where, if you're on an incident call, there is a four-hour time limit. We often have calls that go over four hours in length so people have to drop and rejoin to reset their four-hour timer. It's a minor inconvenience, but it's not ideal."
"The company would like to have super detailed analytics, as we integrate this with our security software."
"The feature that xMatters has that Everbridge doesn't have, or has in a limited way, is a method of funneling some alerts, as an FYI, to other stakeholders who are not necessarily prime actors in an incident."
"The initial setup was very complex. We did not have a very good experience with our initial deployment. Most of this was due to customizations in our ServiceNow instance."
"You have to create schedules in Everbridge. It would be better if it could tie into an existing solution, such as Microsoft Exchange or Google Calendar, so that you don't have to create it in both places. That's one thing it lacks right now. You can't just say, "Hey, look at this Microsoft calendar. That's what we want to use." You have to create it in Everbridge."
Datadog is ranked 1st in Cloud Monitoring Software with 137 reviews while Everbridge IT Alerting is ranked 9th in IT Alerting and Incident Management with 22 reviews. Datadog is rated 8.6, while Everbridge IT Alerting is rated 8.8. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Everbridge IT Alerting writes "We have seen substantial savings with its usage as it drives down our MTTR". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Everbridge IT Alerting is most compared with PagerDuty Operations Cloud, ServiceNow, OnSolve Platform for Critical Event Management, xMatters and Opsgenie.
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