We performed a comparison between Citrix ShareFile and IBM FileNet based on real PeerSpot user reviews.
Find out what your peers are saying about Dropbox, Microsoft, Google and others in Content Collaboration Platforms."This provides us with a secure way of sending tax returns without having to use passwords."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"It's user-friendly for end users."
"Easy to manage and fully secure."
"The solution is scalable."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"Citrix has a very good file auditing features and security features."
"The product is very stable."
"It has a very broad market share and a lot of people know about it."
"We probably would not have seen adoption so strongly without it."
"It is used by large enterprises. It has to be scalable and robust for them to use. We have seen that on multiple projects over the years."
"It is very stable and reliable."
"The document collaboration is very good. There is something called Pink Note where departments can collaborate within the document. It has a built-in viewer to see any type of document."
"The most valuable feature for me is the possibility to share and to collaborate, the possibility to connect FileNet with many other IBM products as well. It helps avoid the possibility of creating "island applications." We have an ecosystem where everything can be interconnected."
"It is really usable. There is a lot of support for it. You have the online components to trawl through the storage. I have a lot of fun with it."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"The user interface is not very intuitive."
"My only issue with this solution is the cost, which should be improved."
"Everything they have should be integrated into one item."
"There are sometimes scalability issues after updates."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"They should integrate the solution with more email services."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"The basic and fundamental point about FileNet is that the interface is very bad. It's just not appealing so people are reluctant to use it."
"I know it took them seven months to convert, so the initial setup was, probably to some degree, complex."
"I would like to see it able to capture NLP in an advanced search. It would also be good if it could capture images and segregate them in categories within a span of seconds."
"If there was more AI capability, into Watson, that would be a benefit."
"During the initial setup, all the details and different technical things that we were trying to figure out became complex."
"We'd like to use the docker, to have it containerized."
"What I would like to see is more integration."
"The product is expensive."
Citrix ShareFile is ranked 9th in Content Collaboration Platforms with 11 reviews while IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews. Citrix ShareFile is rated 8.4, while IBM FileNet is rated 8.2. The top reviewer of Citrix ShareFile writes "Flexible plans, stable, and scalable". On the other hand, the top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". Citrix ShareFile is most compared with SharePoint, Dropbox, Box, Microsoft OneDrive and Office 365, whereas IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Alfresco.
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