We performed a comparison between Cisco Secure Email and Symantec Advanced Threat Protection based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The good part is that you don't have to configure it, which is very convenient."
"The basic features are okay and I'm satisfied with the Defender."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"ATP has been the most valuable in improving our email security posture."
"Cisco Secure Email has strong inbound services."
"It's a bit easy to handle Cisco Secure Email; it's not that difficult. For the logs, which are in PDF format, it's not hard to read them. We don't need Wireshark much to analyze the logs."
"The product blocks spam emails."
"It sends us reports, where we can see if there have been attacks, e.g. DDoS. If so, we can switch to a clean IP."
"The system provides our service desk with the means to troubleshoot email delivery issues with ease."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this."
"The most valuable feature is Click-time URL protection."
"It has certainly helped out our audit efforts because we each stay compliant in terms of various security standards."
"Technical support is very responsive. You just have to open a ticket. They respond in a timely manner. Their response is good. I'm satisfied."
"The great advantage in using this product is it creates multiple services."
"The incident management on the solution is very good. You get a lot of detailed information about an incident. You also get a lot of documentation in connection with the CVI or integration."
"The most valuable feature is NetFlow threat protection."
"Endpoint to network protects the line."
"Symantec Endpoint Protection provides end-to-end protection. Along with antivirus protection, it has a lot of key areas, including intrusive prevention, firewall features, and application and device control."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The GUI is sometimes slow to fetch the device report and could be improved."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"The phishing and spam filters could use some improvement."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"There could be additional DLP functionality for it."
"The user interface is a bit complex."
"The reporting functionality needs to be improved."
"We cannot manage multiple devices from a single UI."
"If you are not a technical guy, it is hard to maneuver, but as soon as you work on it, it gets better and better. If there was a better way to know how to do things or how to find things, it would be good."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"I would like them to add some clustering or high availability features."
"There are some features that would add value to this product. One of them would be a graphical presentation of threats that the system has encountered."
"Entire threat protection is not available for the advanced features."
"The administration interface needs a lot of improvement. It should be UI based, and simple. They need to improve it. It's pretty much not that friendly compared to what we were using as Bitdefender before. It's okay but is improving, actually."
"There are limits with respect to blocking files by hash value or blocking IP addresses, and these limits should be removed."
"An improvement could be made on the reporting because then it would be easier to collect information and submit it for compliance."
"The security features need to be improved."
"The cloud platform needs to have improvement in terms of the user interface and the different capabilities it has available. It needs to match the other leading next-gen EDR products that are available in the market. That's the reason why we are stepping away from Symantec. Their cloud environment is just generally lacking in comparison to others."
"It should be able to collect information if the agent is disabled."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Symantec Advanced Threat Protection is ranked 20th in Advanced Threat Protection (ATP) with 14 reviews. Cisco Secure Email is rated 8.4, while Symantec Advanced Threat Protection is rated 7.8. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Provides end-to-end antivirus protection and has good stability ". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Symantec Advanced Threat Protection is most compared with Palo Alto Networks WildFire, Check Point SandBlast Network, Fortinet FortiSandbox, Trellix Network Detection and Response and Arbor DDoS.
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