We performed a comparison between BMC TrueSight Operations Management, Centerity Monitor, and SolarWinds NPM based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"It is breadth. It covers so many different technologies which can roll up into a single console."
"The Event Management is outstanding; still is the most interesting part of the product."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"The machine learning feature is valuable."
"As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning."
"I believe the ease of setup and use, including everything, from the initial installation to the discovery of devices is the most valuable."
"SolarWinds is reasonably priced."
"SolarWinds' network and server application monitoring features are strong."
"A product that is well-tested and trusted in demanding situations."
"It combines and presents information from many different sources, giving a corporate-wide vision on a single pane of glass."
"The solution is easy to install and it takes a couple of hours."
"It is scalable."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"More modules for less popular applications and better documentation."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The pricing could be better."
"They can improve the functionality that provides some numbers related to the behavior of the metrics."
"SolarWinds NPM could improve by adding the deepest inspection, performance networking, and IP address discovery."
"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM."
"We decided that we were no longer going to trust that their products have not been capitalized."
"SolarWinds could offer more support and insights for a broader range of devices. Currently, it focuses on routers, switches, and some load balancers. However, it lacks an out-of-the-box dashboard for monitoring firewalls and some other modern network security devices. We have to customize it a lot."
"It is not that stable. As a Windows software, I have seen issues with SolarWinds. The performance is slow."
"The only thing that can be improved is to continually add to the existing capabilities of the product."
"The improvement would be that SolarWinds NPM thoroughly checks its patches before releasing them to the market. Better testing, alpha testing, and then releasing it to the market."
"There needs to be more integration of widgets, especially for reporting purposes."
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