We performed a comparison between BMC TrueSight Operations Management, CA Unified Communications Monitor, and Nagios XI based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"We can verify uptimes as another source of keeping devices in compliance."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"Nagios XI is a simple monitoring tool with performance management."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"The solution is pretty stable."
"I can monitor a phone on a desk to very big servers of any company."
"The most valuable feature is the monitoring of processes."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"The solution has a lot of plugins and scripts integrated with it."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"More modules for less popular applications and better documentation."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"BMC's online documentation is often incorrect or incomplete."
"It would be better if the initial setup and deployment were more straightforward."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"They need more documentation for the plugins."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"Nagios XI can improve network and hardware monitoring, these parameters should be simplified to allow usage for monitoring. Additionally, if there was automatic reporting it would be helpful."
"We'd like to see more integration capabilities."
"The product does not have SAP monitoring."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"The reporting structure could be more streamlined."
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