We performed a comparison between Bizagi, IBM Case Foundation, and OpenText 360 for SharePoint based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."Its cost is the most valuable. It is not as expensive. It is also easy to make different types of processes for the users."
"The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature."
"The most valuable feature is that it is compatible with Visual Studio and .NET, and we can program it. Its speed is very good, and it is also stable and easy to deploy."
"Business process modelling and simulation."
"The amount of control that this solution provides is great."
"The most valuable feature is the organizational modeling capability."
"This is a free solution that allows us to create quality visualizations for our company."
"I like the integration part, and I also like how they use the database, such as the data when they implement all the data side, and how you can easily integrate it with their widgets."
"The client and the IBM content navigation are the solution's most valuable features."
"Case Foundation provides a strong security boost."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"It's very easy."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The content management is great."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"It is easy to set up workflows that notify the user depending on certain events."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"The collaborative environment for long-term archival or record management is great."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"The fact that it allows for the internal sharing of information is very good."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"The product has a strong and easy integration with Teams."
"The solution was very limited."
"I would like to see more in terms of analytics and better reporting."
"The open source version lacks the option to publish."
"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."
"They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation."
"I don't know if it's a problem with my operating system or a Bizagi problem, but many times I see that when I try to connect different activities, they show up as not connected."
"The product used to have a simulation feature, which I had used quite often. However, it's since been discontinued. It might have originally been a paid feature. It would be nice if they could bring it back and offer it for free."
"Bizagi allows for automation, but it's very complicated."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"The cloud version could use more stability."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"The interface needs to be more user-friendly."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"There are some features that could be enhanced like the document viewer"
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"Integration is an area where the solution lacks."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"OpenText 360 is generally stable, though there are sometimes issues with document size or format."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"The user interface could definitely be improved."
