We performed a comparison between Barracuda Email Security Gateway, IceWarp, and SonicWall Email Security based on real PeerSpot user reviews.
Find out what your peers are saying about Proofpoint, Barracuda Networks, IRONSCALES and others in Secure Email Gateway (SEG)."This product is powerful and quite simple to use."
"The spam filtering, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers."
"Barracuda is good at keeping the garbage from reaching your inbox."
"The most valuable feature of Barracuda Email Security Gateway is that it blocks almost 99 percent of threats from users' email inboxes."
"Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine."
"Customer support is the solution's strongest point."
"The link protection and anti-phishing features are great."
"It catches a lot of things and has the ability to add domains as well as add senders and update their things."
"The solution has a very good log-in to the UI when compared to other solutions."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"It has great communication capabilities for team chatting and web conferences."
"The solution's voice services work well for our company."
"IceWarp has multiple applications that are easy to use for many people."
"The groupware module is the most valuable feature."
"An effective, functional, very good tool for controlling resources."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"The most valuable feature is that it protects from spam."
"There are no wasted extras and the interface is really simple."
"The anti-spam aspect of the solution is its most valuable feature."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"Setup was easy. It took about 30 minutes."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"It is a very scalable solution."
"This solution provides very good email security that protects us against spamming and malware."
"Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft."
"Two improvements that are needed include an enhancement in the proxy feature, as well as the ability to more fully automate patches and updates."
"Solution requires regular checking to ensure it's 'keeping up' with spam."
"Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well. We are seeing a lot of problems where spam is going through the gateway. Additionally, access privilege should be given to the IT support, because they don't have a lot of privileges. We are forced to give our IT support administrative access in order to clear and deliver emails and this should not be happening."
"Some customers experience issues with integration."
"Barracuda Email Security Gateway should include ATP in the next release."
"The downsides of the solution stem from the fact that it is an expensive product, and one may see too many false positives when using it, making them both areas where improvements are required."
"The solution should add automatic alerts to the mobile."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Our customers sometimes have problems receiving mail."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Updates could be released more frequently."
"There could be definition updates included in the subscription."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"The reporting needs improvement."
"We would like to see more information on a dashboard about what is happening when it comes to spamming and malware."
"They should integrate the solution with third-party platforms."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"They need well-trained partners in Nigeria."
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